Organization Design, Levels of Work & Human Capability EXECUTIVE GUIDE. Global Organization Design Society. Ken Shepard

Transcription

1 Organization Design, 2008 AGI-Information Management Consultants May be used for personal purporses only or by libraries associated to dandelon.com network. Levels of Work & Human Capability EXECUTIVE GUIDE SERIES EDITOR Ken Shepard EDITORS Jerry L. Gray James G. (Jerry) Hunt Sarah McArthur WRITING CONSULTANT E. Forrest Christian Global Organization Design Society

2 Contents Preface.- xviiii Acknowledgements xxvii Meet the Editors xxxi About the Contributors xxxvii Part One: Perspectives on the Levels of Work Approach to Organizational Design 1. The Long View of Leadership 5 Alexander Ross ' 2. Summary of "Social Power and the CEO" by Elliott Jaques 13 Business Book Review 3. An Executive's Guide to RO-based Organizational Design 27 Maurice Dutrisac, Herb Koplowitz, and Ken Shepard 4. Musing about the Elephant in the Parlor or "Who the Hell is Elliott Jaques?".. 53 Jerry B. Harvey Part Two: Enhanced CEO Performance 1. How Did Denis Turcotte Become Canada's CEO of the Year? 79 Gerald A. Kraines 2. Story of a New CEO's RO Application at Canadian Tire Acceptance Ltd 91 Jos J. Wintermans as told to and written by Paul J. Tremlett 3. The New DN A of Corporate Governance 103 Mark Van Clieaf and Janet Langford Kelly XIII

3 4. A Method for Training CEOs of Small, Growing Entrepreneurial Organizations 115 Atilio A. Penna, Ph.D 5. Profit by Raising a Key Function to the Next Level: Tools to Build a Work Levels Shifting Strategy 129 Julian Fairfield 6. On Being Heard: Insights from Complexity Theory and Values as Touchstones for Effective Executive Communication Across the Levels Jack Fallow Part Three: Major Applications of the Levels of Work Approach 1. Report of a Major Requisite Organization Project at Commonwealth Industries 163 Elliott Jaques 2. Designing the Novus Management System: Aligning Requisite Systems Across 24 Countries 173 Nancy R. Lee 3. The Inglis Story: How It Became the Number One Appliance Company in Canada 185 Maurice Dutrisac and Stephen D. Clement 4. Contributions of Stratified Systems Theory to Military Leader Development and Organization Redesign in the US Army 197 T. Owen Jacobs and Stephen D. Clement 5. Redesigning a Global Organization to Deal with Increasing Complexity: The International Federation of Red Cross and Red Crescent Societies 211 George Weber and Dwight Mihalicz XIV

4 6. Requisite Organization Goes to Church 225 John Morgan, Ph.D. Part Four: Partial Applications of the Levels of Work Approach 1. Structure Is Not Enough: Systems Are the Drivers of Organizational Behavior and Culture 241 Catherine G. Burke, Ian Macdonald and Karl Stewart 2. A Gift for Managers 257 Sheila Deane 3. Teams Can't Be Better Structured Than Your Organization: How Roche Canada Created High Performing Cross-Functional Product Launch Teams 269 Charlotte M. Bygrave 4. Effective Management of Specialists in Cross-Functional Teams 281 Richard B. D. Brown 5. Achieving the Information Technology Promise Using Work Levels as the Framework 293 Piet L. Calitz 6. CIO: Chief Information Officer or Career Is Over? 305 Paul McDowell 7. Case Studies in Organizational Design as a Major Determinant of Employee Health and Well-Being 317 George Reilly xv

5 Part Five: Fitting the Right Person to the Right Role at the Right Time 1. From Potential to Performance 333 Judith Hobrough and Peter Taylor 2. Individual Capability and Our Working Journey 349 Andrew Olivier 3. Implementing a Web-based Requisite Talent Management System 359 Donald V. Fowke, FCMC Part Six: The Dynamics of Implementing the Levels of Work Approach 1. Assessing Requisite Readiness 379 Glenn W. Mehltretter, Jr. and Michelle Malay Carter 2. How Solid Is Requisite Organization? 391 Herb Koplowitz, Ph.D. 3. Organizational Engineering and the CEO 403 Harald Solaas Part Seven: Development and Diffusion of Levels of Work Concepts 1. Wilfred Brown and Elliott Jaques: An Appreciation of a Remarkable Partnership 417 Alistair Mant 2. Requisite Organization: Theory and Validation 429 Kenneth C. Craddock 3. Epilogue: Building a Better Future Together 440 The Editors Contact Information 448 Index 454 XVI