Oakland County Department of Information Technology Project Scope and Approach

Transcription

1 Oakland County Department of Information Technology Project Scope and Approach Project Name: OCME Enhancements Project ID: DB4176ME Leadership Group: Courts Department: Public Services Division: Medical Examiner Project Sponsor: Bob Gerds Date Requested: 3/25/14 PM Customer No. 176 Request Type: Enhancement IT Team Name: Courts IT Team No: B Project Manager/Leader: Mary Gaissert Account Number: 8722 Account Description: Medical Exam-Cust Supp Customer Name: Medical Examiner Grant Funded? No Mandate? No Mandate Source: Project Goal To replace the tools used in the Oakland County Medical Examiner application (CME program) for documents and photo upload so that the application uses supported software. Business Objective Replace Editlet tool which is used to create documents in OCME. The new tool should allow documents to be spell-checked and fonts and margins to be modified. It also should produce printer-friendly version of documents. Replace Applet tool which is used to upload photos. The new method should allow photos to be uploaded from home computers. Currently, the above tools do not allow stated functionality. This is the main business function program for the MEO. It has been in use for over 12 years. These proposed enhancements will allow users to more efficiently apply the functionality, thus improving overall work product. The benefits will be perpetual. Major Deliverables Documents and reports with ability to spell check and change fonts and margins, and produce printer-friendly version. Photos uploaded from home computers. Avoid program issues/conflict with software program upgrades or software that are no longer supported, causing compatibility issues with current program application. Approach Follow PMO standards and processes. Modify, test and implement changes to OCME application. Form Rev. 3/22/212 Page 1 Project Rev. 6/2/214

2 Oakland County Department of Information Technology Project Scope and Approach Project Name: OCME Enhancements Project ID: DB4176ME Research & Analysis SEMCOG IT Asset Catalog Research Research conducted nothing found Gartner Research N/A NACo Research Research conducted nothing found Benefits See Return on Investment (ROI) Analysis Document Impact Number of Users 32 Divisions Medical Examiner Leadership Groups Courts Risk Business Environment Technical Environment and/or new requirements. Low - Little or no impact to existing business processes. Medium - Previously implemented technologies with new aspects Assumptions Staffing IT Staffing: resources will be available for the hours indicated per the attached project plan. Other Staffing: additional staffing will be available as follows: Role: Name Hours per Day Project Sponsor: Bob Gerds As needed Form Rev. 3/22/212 Page 2 Project Rev. 6/2/214

3 Oakland County Department of Information Technology Project Scope and Approach Project Name: OCME Enhancements Project ID: DB4176ME Facilities Technical Funding IT Other Priority Constraints Exclusions Form Rev. 3/22/212 Page 3 Project Rev. 6/2/214

4 Oakland County Department of Information Technology Project Scope and Approach Project Name: OCME Enhancements Project ID: DB4176ME PROJECT PHASE AUTHORIZATION Phase(s): All Total Estimated Application Services Hours: 1,96 Cost: $133,712 Total Estimated Technical Systems Hours: 4 Cost: $ 488 Total Estimated CLEMIS Hours: Cost: Total Estimated Internal Services Hours: Cost: IT Application Services Division Manager Approval: IT Technical Systems Division Manager Approval: IT CLEMIS Division Manager Approval: IT Internal Services Division Manager Approval: Date: Date: Date: Date: IT Management Approval: Approved: Yes No Date: Reason: Project Sponsor Approval: Title: Date: PROJECT SUMMARY Authorized Development (see above) Hours: Cost: Preliminary Estimated Development for Future Phases Hours: 1,1 Cost: $134,2 Grand Total Estimated Development Hours: 1,1 Cost: $134,2 Form Rev. 3/22/212 Page 4 Project Rev. 6/2/214

5 Oakland County Department of Information Technology Project Scope and Approach Project Name: OCME Enhancements Project ID: DB4176ME Customer Acceptance of Product: PROJECT COMPLETION AUTHORIZATION Title: Project Office Review: Date: Date: Form Rev. 3/22/212 Page 5 Project Rev. 6/2/214

6 - OCME Enhancements Information Technology Strategic Plan Alignment Provide an Enhanced Application Service Offering Increased application integration and standardization through web services Integrate mobility and location based services in business applications Promote and utilize shared services through the use of cloud technologies to offset costs and expland product offerings to customers Improve the quality, reliability, and availability of all applications X X Increase the agility and responsiveness of business units by expanding customer analytics Leverage the County's web presence as a branded consolidated point of access to all County information and services Centralize and standardize identity and access management for all applications and content Enhance ability to provide effective and timely customer service Advance the use of IT Library (ITIL) best practice framework for IT Service Management Implement Configuration Management Database to better identify IT Assets Provide a high-quality training program to empower employees through technology Utilize a formalized customer communication plan Build IT Staff expertise through professional development Expand capacity through ongoing organization review and right sourcing Implement a Standardized Strategy Deliver services using a standardized shared technology infrastructure whereever possible Implement a consolidated security management strategy Develop and implement a policy for personally owned devices and services Improve service availability through network design and management strategies Enhance capacity planning and recovery managment strategies Adopt an enterprise architecture approach to technology planning, design, and implementation Run Date 6/14/214 Page 1 of 1

7 Project Summary Description Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Total Benefits/Savings: Tangible Benefits Subtotal: Cost Avoidance Subtotal: ,97 Costs: Development Services Subtotal: 134,2 134,2 Subtotal: Software Subtotal: Subtotal Training Subtotal: Other Subtotal: Annual Statistics: Annual Total Savings ,97 Annual Total Costs 134,2 134,2 Annual Return on Investment (133,876) (132,13) Annual Costs/Savings Ratio %.%.%.%.%.% Project Cumulative Statistics: Cumulative Total Savings ,2 1,356 1,721 2,97 2,97 Cumulative Total Costs 134,2 134,2 134,2 134,2 134,2 134,2 134,2 Cumulative Return on Investment (133,876) (133,542) (133,198) (132,844) (132,479) (132,13) (132,13) Cumulative Cost/Savings Ratio % % % % % % % Year Positive Payback Achieved State or Federal Mandate? Signatures: NO PAYBACK Benefits Reviewed By Project Sponsor Date: Costs (including IT Resources) Reviewed By Information Technology Project Manager Date: OCME_Enhancements_ROI[1].xlsx/Project Summary Date Printed: 6/2/214 Page 1 REV: February 24, 212

8 Savings Detail Project Savings Unit Rate per Benefit/Savings Description Category Budget Category/Funding Source Desc Units Unit Total Savings Eliminate unsupported software Intangible Benefit Annual Multiplier Improved look and feel of Oakland County Medical Examiner documents. Intangible Benefit Allow investigators to upload death scene photos into CME from home or onsite, thus giving the forensic pathologist near virtual instant access to death scene investigations. Intangible Benefit Spell/Grammer functionality will produce more professional documents. Intangible Benefit Eliminate time spent resolving photo upload/download issues Cost Avoidance HR OCME_Enhancements_ROI[1].xlsx/Savings Detail Date Printed: 6/2/214 Page 2 REV: February 24, 212

9 Savings Detail Benefit/Savings Description Eliminate unsupported software Improved look and feel of Oakland County Medical Examiner documents. Allow investigators to upload death scene photos into CME from home or onsite, thus giving the forensic pathologist near virtual instant access to death scene investigations. Project Savings Category Intangible Benefit Intangible Benefit Intangible Benefit Affects Project ROI? Potential Savings Extensions Y1 Y2 Y3 Y4 Y5 Y6 Y1 Y2 Y3 Y4 Y5 Y6 Spell/Grammer functionality will produce more professional documents. Intangible Benefit Eliminate time spent resolving photo upload/download issues Cost Avoidance X X X X X X OCME_Enhancements_ROI[1].xlsx/Savings Detail Date Printed: 6/2/214 Page 3 REV: February 24, 212

10 Savings Summary Benefit/Savings Description Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Total Tangible Benefit: Tangible Benefits Subtotal: Cost Avoidance: Eliminate time spent resolving photo upload/download issues ,97 Cost Avoidance Subtotal: ,97 Intangible Benefit: Eliminate unsupported software Improved look and feel of Oakland County Medical Examiner documents. Allow investigators to upload death scene photos into CME from home or onsite, thus giving the forensic pathologist near virtual instant access to death scene investigations. Spell/Grammer functionality will produce more professional documents. Savings Total: ,97 OCME_Enhancements_ROI[1].xlsx/Savings Summary Date Printed: 6/2/214 Page 4 REV: February 24, 212

11 Cost Detail Cost Description Project Cost Category Budget Category/Funding Source Unit Desc Units Rate per Unit Total Cost Annual Multiplier IT Hours - New Development Development Svcs HR 1, ,2 X IT Hours - System Maintenance Development Svcs 122 IT Hours - Customer Support Development Svcs 122 IT Hours - Planned Maintenance Development Svcs 122 User Hours - New Development Development Svcs User Hours - PTNE/OT Development Svcs Contractor Professional Services Development Svcs PC System - Acquisition 814 PC System - Maintenance 2,34 Notebook - Acquisition 1,223 Notebook - Maintenance 2,372 Tablet Notebook - Acquisition 2,12 Tablet Notebook - Maintenance Laserprinter - Acquisition 1,432 Laserprinter - Maintenance 1,14 Image Workstations - Acquisition Image Workstations - Maintenance 3,496 PC Maintenance User Owned 2,34 Printer Maintenance User Owned 1,72 Package Software - Acquisition Software Package Software - Maintenance Software Business Objects Access Software Term Emulation SFTW-Acquisition Software Term Emulation SFTW-Maintenance Software Server - Acquisition/Upgrade 8, Server - Maintenance 36 Server Sftwre - Acquisition/Upgrade 335 Server Sftwre - Maintenance Server Rack Mount 4 MS SQL Server Standard Per Processor - Includes Year 1 Maintenance 4,725 MS SQL Server Standard Per Processor - Year 2 and Beyond 946 Affects Project ROI? Y1 Y2 Y3 Y4 Y5 Y6 OCME_Enhancements_ROI[1].xlsx/Cost Detail Date Printed: 6/2/214 Page 5 REV: February 24, 212

12 Cost Detail Cost Description Project Cost Category Budget Category/Funding Source Unit Desc Units Rate per Unit Total Cost MS SQL Server Enterprise Per Processor - Includes Year 1 Maintenance 19,693 MS SQL Server Enterprise Per Processor - Year 2 and Beyond 3,939 Websphere Basic Per Processor Single/Dual Core - Includes Year 1 Maintenance 3,56 Websphere Basic Per Processor Single/Dual Core - Year 2 and Beyond 71 Websphere ND Per Processor Single/Dual Core - Includes Year 1 Maintenance 13,18 Annual Multiplier Affects Project ROI? Y1 Y2 Y3 Y4 Y5 Y6 Websphere ND Per Processor Single/Dual Core - Year 2 and Beyond 2,635 SSL Certificate 845 Internet Access 18 Project Staff Training Training User Training Training App Code Directories on Consolidated IIS Server (Virtual) ANN 415 Database (5 GB) on Consolidated SQL Instance Server ANN 93 Database Instance (125 GB DB) on Consolidated SQL Server ANN 2,395 Database SQL Maint Server ANN 834 Database SQL Server Physical ANN 19,158 DB Maintenance (Annual Cycle $61) ANN 61 DB Maintenance (Semi-Annual Cycle $122) ANN 1,22 DB Maintenance (Semi-Annual Cycle $244) ANN 2,44 Dedicated Virtual Server ANN 4,15 OCME_Enhancements_ROI[1].xlsx/Cost Detail Date Printed: 6/2/214 Page 6 REV: February 24, 212

13 Cost Detail Cost Description Project Cost Category Budget Category/Funding Source Unit Desc Units Rate per Unit Total Cost File Space (1GB) ANN 173 Internet Bandwidth per MB ANN 75 DB Instance Setup 976 DBA MS SQL Database Creation on Exisitng Instance 366 DBA MS SQL Installation and Instance Creation (1hrs) 1,22 DBA MS SQL Instance Creation on Consolidated or Existing Server (8hrs) 976 Server Admin App Code Virtual Directory Setup (1hr) 122 Server Admin Install Physical Server / Install OS (12hrs) 1,464 Server Admin Virtual Machine Creation (5hrs) 61 Annual Multiplier Affects Project ROI? Y1 Y2 Y3 Y4 Y5 Y6 OCME_Enhancements_ROI[1].xlsx/Cost Detail Date Printed: 6/2/214 Page 7 REV: February 24, 212

14 Cost Detail Cost Description IT Hours - New Development IT Hours - System Maintenance IT Hours - Customer Support IT Hours - Planned Maintenance User Hours - New Development User Hours - PTNE/OT Contractor Professional Services PC System - Acquisition PC System - Maintenance Notebook - Acquisition Notebook - Maintenance Tablet Notebook - Acquisition Tablet Notebook - Maintenance Laserprinter - Acquisition Laserprinter - Maintenance Image Workstations - Acquisition Image Workstations - Maintenance PC Maintenance User Owned Printer Maintenance User Owned Package Software - Acquisition Package Software - Maintenance Business Objects Access Term Emulation SFTW-Acquisition Term Emulation SFTW-Maintenance Server - Acquisition/Upgrade Server - Maintenance Server Sftwre - Acquisition/Upgrade Server Sftwre - Maintenance Server Rack Mount MS SQL Server Standard Per Processor - Includes Year 1 Maintenance MS SQL Server Standard Per Processor - Year 2 and Beyond Project Cost Category Development Svcs Development Svcs Development Svcs Development Svcs Development Svcs Development Svcs Development Svcs Software Software Software Software Software Potential Cost Extensions Y1 Y2 Y3 Y4 Y5 Y6 134,2. OCME_Enhancements_ROI[1].xlsx/Cost Detail Date Printed: 6/2/214 Page 8 REV: February 24, 212

15 Cost Detail Cost Description MS SQL Server Enterprise Per Processor - Includes Year 1 Maintenance MS SQL Server Enterprise Per Processor - Year 2 and Beyond Websphere Basic Per Processor Single/Dual Core - Includes Year 1 Maintenance Websphere Basic Per Processor Single/Dual Core - Year 2 and Beyond Websphere ND Per Processor Single/Dual Core - Includes Year 1 Maintenance Project Cost Category Potential Cost Extensions Y1 Y2 Y3 Y4 Y5 Y6 Websphere ND Per Processor Single/Dual Core - Year 2 and Beyond SSL Certificate Internet Access Project Staff Training Training User Training Training App Code Directories on Consolidated IIS Server (Virtual) Database (5 GB) on Consolidated SQL Instance Server Database Instance (125 GB DB) on Consolidated SQL Server Database SQL Maint Server Database SQL Server Physical DB Maintenance (Annual Cycle $61) DB Maintenance (Semi-Annual Cycle $122) DB Maintenance (Semi-Annual Cycle $244) Dedicated Virtual Server OCME_Enhancements_ROI[1].xlsx/Cost Detail Date Printed: 6/2/214 Page 9 REV: February 24, 212

16 Cost Detail Cost Description File Space (1GB) Internet Bandwidth per MB DB Instance Setup DBA MS SQL Database Creation on Exisitng Instance DBA MS SQL Installation and Instance Creation (1hrs) DBA MS SQL Instance Creation on Consolidated or Existing Server (8hrs) Server Admin App Code Virtual Directory Setup (1hr) Server Admin Install Physical Server / Install OS (12hrs) Server Admin Virtual Machine Creation (5hrs) Project Cost Category Potential Cost Extensions Y1 Y2 Y3 Y4 Y5 Y6 OCME_Enhancements_ROI[1].xlsx/Cost Detail Date Printed: 6/2/214 Page 1 REV: February 24, 212

17 Cost Summary Cost Description Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Total Development Services: IT Hours - New Development 134,2 134,2 IT Hours - System Maintenance IT Hours - Customer Support IT Hours - Planned Maintenance User Hours - New Development User Hours - PTNE/OT Contractor Professional Services Development Services Subtotal: 134,2 134,2 : Subtotal: Software: Software Subtotal: : Subtotal Training: Training Subtotal: Other: Other Subtotal: Costs Total: 134,2 134,2 OCME_Enhancements_ROI[1].xlsx/Cost Summary Date Printed: 6/2/214 Page 11 REV: February 24, 212

18 Date Assumptions Assumption Description OCME_Enhancements_ROI[1].xlsx/Assumptions Date Printed: 6/2/214 Page 12 REV: February 24, 212