Demo Script. Quality Assurance Classification: Internal and for Partners. SAP Business ByDesign Reference Systems. Version:

Transcription

1 ) Demo Script Classification: Internal and for Partners Version: SAP Business ByDesign Reference Systems

2 Disclaimer This demo script is based on the ByD Reference System for the Almika model company. There are several country versions of the Almika ByD implementation available. The content is similar but deviates especially with respect to language support, names and object descriptions. Sample data used in this demo script relates to the US country version for other country versions different data samples might be relevant. A prerequisite for being able to fully understand this demo script and run the demo, is a sound system knowledge on SAP Business ByDesign. General assumption is that you are familiar with the Learning Center content available in your ByD system at: Home Self-Services Learning Center. Although the script has been tested carefully you might nevertheless encounter different system behavior when running a demo in an actual Almika demo tenant. Release Statement This version of the demo script is released for the following country versions of the ByD Reference System for the Almika model company: US United States, as of demo release ByD 1705 DE Germany, as of demo release ByD 1705 UK United Kingdom, as of demo release ByD 1705 FR France, as of demo release ByD 1705 AT Austria, as of demo release ByD 1705 CH Switzerland, as of demo release ByD 1705 NL Netherlands, as of demo release ByD 1705 CA Canada, as of demo release ByD 1705 MX Mexico, as of demo release ByD 1705 AU Australia, as of demo release ByD 1705 CN China, as of demo release ByD 1705 IN India, as of demo release ByD 1705 The demo release basically is determined by the time when the demo tenant has been provisioned for demo usage, a demo tenant provided between mid of March and mid of June 2018 is part of the demo release ByD As of demo release ByD 1802 the release status of your ByD demo tenant can be identified in the Company-Specific-Help: You can find a help entry ByD <nnnn> Demo Guides <CC> under Help Company-Specific-Help. <nnnn> specifies the demo release of your ByD demo tenant, e.g released in February <CC> specifies the country version of your demo tenant, e.g. US Almika US country version. The version-controlled demo guides provided in this help entry match to the demo release and the country version of your ByD demo tenant. Please be aware that the demo guides are not specific to the country version, only the version of the demo guide is specific to your ByD demo tenant. Document Version:

3 Table of Content 1 Demo Script Overview Demo Overview Intended Audience Protagonists Business Pain Points Key Messages and Value Proposition Story Flow Summary Technical Requirements System Access Information User Accounts Demo Steps Overview of Quality Control using the Defect Analysis Report Open Defect Analysis Report Different Views of the Defect Analysis Report Tailor the Defect Analysis Report Quality Control Details Inspections Overview Inspection Details Drill Down from Inspection to Warehouse Order Quality Documents Inspection - Results Recording Inspection Instructions Inspection - Defect Codes Inspection Quality Decision Adaptive Sampling Quality Levels Scenario Quick Guide and Key Master Data Overview of Quality Control using the Defect Analysis Report Quality Control Details Adaptive Sampling Appendix Inspection IDs per Country Document Version:

4 1 Demo Script Overview 1.1 Demo Overview This scenario provides a comprehensive approach to managing quality that helps reduce costs and enhance competitiveness. You can run quality assurance across the supply chain. SAP Business ByDesign helps your company to efficiently manage quality assurance and provides advanced quality planning and quality control functions that are easy to use and to adapt. Transparency with all quality information available in embedded analytics Efficiency with automated quality inspections generated based on defined quality plans leveraging Adaptive Sampling to reduce quality efforts Adaptability with user defined defect codes, quality plans, and reporting 1.2 Intended Audience SAP internal: New hires SAP external: CEO, CIO, Sales Management 1.3 Protagonists Quality Manager KPIs include reduced customer returns, increased On Time Shipments, reduced defects, reduced cost of quality 1.4 Business Pain Points Quality managers are usually forced to manage their efforts using Excel spreadsheets and manual procedures to capture information related to quality. Required inspections are likely to be missed due to manual processes It is difficult to properly capture system related information such as supplier PO or Production Order accurately There are no controls in the business system to allow quality to hold up a process Data is stored in multiple spreadsheets and difficult to consolidate 1.5 Key Messages and Value Proposition Overview Quality is tightly integrated into ByDesign across the entire supply chain providing the required business controls and visibility to information to manage quality activities efficiently. ByDesign provides transparency, efficiency, and adaptability to improve profitability and build a foundation for growth. Document Version:

5 Key Features and Associated Benefits Transparency with all quality information available in embedded analytics o Improves decision making to increase profit. Efficiency with automated quality inspections generated based on defined quality plans leveraging Adaptive Sampling to reduce quality efforts o Reduces costs of execution to increase profit. Adaptability with user defined defect codes, quality plans, and reporting o Provides flexibility to build a platform for growth. 1.6 Story Flow Summary In this demo, the quality assurance process as illustrated below has already been executed. Now the supply planner has a look at the defect analysis report. He then picks out one inspection for a deeper analysis. Initiate Execute Finalize Create inspection Prepare samples Inspect samples Record inspection results Decide about quality Document Version:

6 2 Technical Requirements 2.1 System Access Information To run the demo, you need access to a ByD demo tenant for the Almika model company, which is available in different country versions. 2.2 User Accounts The following user accounts for ByD Almika implementation are to be used to run the demo: Predefined User ID User Name Password Component Supplyplanner01P Richard Stone Welcome1 SAP Business ByDesign Document Version:

7 3 Demo Steps 3.1 Overview of Quality Control using the Defect Analysis Report Open Defect Analysis Report Quality is tightly integrated into ByDesign. Data captured by inspections across the enterprise is available in embedded analytics and can be configured to your needs in the dashboard. Monitoring defects with these analytics allows you to establish a continuous improvement process to avoid product failures. This leads to increased sales and improved profitability. WoC Quality Control Overview Defect Analysis Report Analyze Data Different Views of the Defect Analysis Report Embedded Analytics have a variety of predefined views and you can define additional views to meet your needs. You can see defect analysis by product, resources, or suppliers over time to identify the area requiring the most attention. By focusing your efforts on the most important topics, you can maximize your impact on profitability. Show different Views of report Defect Analysis Document Version:

8 3.1.2 Different Views of the Defect Analysis Report What you Should See Tailor the Defect Analysis Report Let s take a look at the flexibility of reporting within quality defects. You can summarize information and easily change your perspective. In this example we are going to summarize at the product category level, remove the product detail, and change the perspective by pivoting the report. Notice these defects can be captured throughout the supply chain. Let s start at the bottom with supplier. This comes in at the time of Receiving. As we move up we see the Resource during manufacturing in-process or final assembly inspections. At the top, the customer is captured for either outbound shipments or returns. Transparency of information across the supply chain leads to better decision making and improved profits. Document Version:

9 3.1.3 Tailor the Defect Analysis Report Select the Button Table.. Select Defect type in Rows. Select Product Category in Columns What you Should See 3.2 Quality Control Details Inspections Overview Let s change our perspective and take a look at the inspection workbench. The workbench presents inspections to the workers. Many of these are generated automatically, but you can also create manual inspections. Automated inspections integrated with the business flows increase efficiency and reduce costs. Document Version:

10 3.2.1 Inspections Overview WoC Quality Control Monitoring Inspections Inspection Details Let s take a look at a receiving inspection. The document flow for this inspection shows it was generated as part of a warehouse order related to an inbound receipt from a purchase order. This is an example of a Best Practice driving efficiency and improving profit. Select Inspection ID (see Appendix for appropriate Inspection ID per country) Edit Tab Miscellaneous What you Should See Document Version:

11 3.2.3 Drill Down from Inspection to Warehouse Order As we drill down to the warehouse order, we see the details of the transaction and the flexibility of inspection automation. For this product, quality has directed the receiving to move directly to an inspection area while other items were not under inspection and moved into the warehouse for direct storage. This flexibility to direct the movement of goods increases the consistency of quality while reducing the cost of quality through adaptive sampling. We will learn more about the adaptive sampling capabilities a little later. Click on Link of Warehouse Order ID Highlight the Target Logistic Areas (Inspection for one product, Warehouse for the others) What you Should See Document Version:

12 3.2.4 Quality Documents Before we move to the data entry, let s take a look at the attachments. ByDesign allows unlimited automatic attachments based on inspection plans so you communicate everything you need to the inspector. For example you can have: Excel to capture the actual detailed inspection results Sampling Instructions Images for safety And even visual inspection instructions These automated attachments reduce the effort for inspections and increase the transparency of the information leading to efficiency and profit. Close Warehouse Order On Inspection screen, go to tab Miscellaneous Attachments Document Version:

13 What you Should See Inspection - Results Recording Let s take a look at this Excel spreadsheet to capture the results. We leverage the flexibility of Excel to capture all the data you need for inspections and allow the user to easily attach the specific results to the inspection. This improves the transparency of information and provides adaptability to capture anything you need for future growth. Go to tab Results -> Specification and Results Open ByD_FormResultsRecording.xls Enter 5 Single Values for Temperature Close Excel without saving. Document Version:

14 3.2.5 Inspection - Results Recording What you Should See Inspection Instructions Let s take a look at this sample of visual inspection instructions. Images including visual inspection instructions reduce job training. Transparency of this information reduces costs. Go to tab Miscellaneous -> Attachments Open InspectionInstruction_Almika.jpg Close jpg Document Version:

15 What you Should See Inspection - Defect Codes Now let s take a look at the data capture for defects. The system allows you to capture the appropriate quantities as well as multiple defect codes. Document Version:

16 3.2.7 Inspection - Defect Codes These codes are user defined and can be grouped into different catalogs to provide the inspectors with only the applicable defect codes for the inspection they are performing. The data captured here moves directly into the embedded analytics for further analysis and better decision making. Tab Results Inspection Defects Open Value Help for Defect Code What you Should See Inspection Quality Decision After the inspection is performed there is a separate step for a quality decision. The quality decision can be set up to be a separately controlled step for management approval or can be combined. You can set your own codes up for the quality decisions or use the defaults provided by the system supporting ISO standards. This reduces the setup time required. Document Version:

17 3.2.8 Inspection Quality Decision Division of duties and adaptability improve efficiency and provide a foundation for growth. Tab Decision Open Value Help for Quality Decision Close Inspection without saving What you Should See 3.3 Adaptive Sampling Quality Levels Let s take a look at the adaptive sampling concepts in more detail. Adaptive sampling is a standard feature easily configured to meet ISO standards. In this example you will see some simple skip lot functions. The system can automatically change the inspection stage or you can manually change it. Document Version:

18 Adaptive Sampling can greatly reduce the cost of quality by avoiding excess inspections. This best practice improves profitability while maintaining high quality levels to meet customer expectations. WoC Quality Control Monitoring Quality Levels Select any Quality Level for product P Tab Quality History Click Change Inspection Stage What you Should See Document Version:

19 4 Scenario Quick Guide and Key Master Data 4.1 Overview of Quality Control using the Defect Analysis Report Steps Summary Path Data to Use/Enter Activity Step 1 Open Defect Analysis Report WoC Quality Control Overview Defect Analysis Report View with Web Browser. Step 2 Different Views of the Defect Analysis Report Show different Views of report Defect Analysis. Step 3 Tailor the Defect Analysis Report Button Chart and Table Table. Under Columns and Rows, move Product Category from Not Currently Shown to Rows. Move Product from Rows to Not Currently Shown. Move Product Category from Rows to Columns (so that Defect Type is replaced). 4.2 Quality Control Details Steps Summary Path Data to Use/Enter Activity Step 1 Inspections Overview WoC Quality Control Monitoring Inspections Step 2 Inspection Details Inspection ID (see Appendix for appropriate Inspection ID per country) Select, Edit Tab Miscellaneous Step 3 Drill Down from Inspection to Warehouse Order Warehouse Order ID Click on Link Document Version:

20 Highlight the different Target Logistic Areas (Inspection for one product, Warehouse for the others) Step 4 Quality Documents Close Warehouse Order Inspection ID Tab Attachments Step 5 Inspection - Results Recording ByD_FormResultsRecording.xls Open xls. Enter 5 Single Values for Temperature. Close xls without saving. Step 6 Inspection Instructions InspectionInstruction_Almika.jpg Open jpg. Close jpg. Step 7 Inspection - Defect Codes Inspection ID Tab Results Inspection Defects Open Value Help for Defect Code Step 8 Inspection Quality Decision Inspection ID Tab Decision Open Value Help for Quality Decision Close Inspection 4.3 Adaptive Sampling Steps Summary Path Data to Use/Enter Activity Step 1 Quality Levels WoC Quality Control Monitoring Quality Levels Any Quality Level for P Select Tab Quality History Click Change Inspection Stage Document Version:

21 5 Appendix 5.1 Inspection IDs per Country US CA MX DE UK FR NL CH AT CN IN AU Document Version:

22 Copyright 2017 SAP SE or an SAP affiliate company. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company. The information contained herein may be changed without prior notice. Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP or its affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP or SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation, and SAP SE s or its affiliated companies strategy and possible future developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, and they should not be relied upon in making purchasing decisions. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. All other product and service names mentioned are the trademarks of their respective companies. See Document Version: