High Tech Manufacturing

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1 2008 Microsoft Corporation. All rights reserved. This document is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY. Microsoft, Excel, Microsoft Dynamics, the Microsoft Dynamics logo, Outlook, SharePoint, Visio, Windows, and Windows Server are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. High Tech Manufacturing Microsoft Dynamics is a line of integrated, adaptable business management solutions that enables you and your people to make business decisions with greater confidence. Microsoft Dynamics works like familiar Microsoft software such as Microsoft Office, which means less of a learning curve for your people, so they can get up and running quickly and focus on what s most important. Built to work with Microsoft technologies, it works easily with the systems your company already has implemented. By automating and streamlining financial, customer relationship, and supply chain processes, Microsoft Dynamics brings together people, processes, and technologies, helping increase the productivity and effectiveness of your business, and helping you drive business success. Worldwide (1) (701) U.S./Canada Toll Free (1) (888) Speed and innovation in a fast-paced industry

2 The fast pace and global nature of the high technology industry demands continual innovation, speed, and agility. High tech manufacturers face tough challenges in the pursuit of success: ever-shorter product lifecycles, unpredictable demand caused in part by a continual stream of new products, and price erosion stemming from fierce worldwide competition. These pressures lead to certain facts of life if you re a high tech manufacturer. You have to optimize a global supply chain to ensure the right products reach the right customers at the right time for a competitive price. Too much inventory or delays in getting products out the door can quickly hurt the bottom line. You need to make comprehensive, real-time information visible to your customers, partners, and suppliers by opening up your systems. This helps ensure that the entire supply chain is working from the same design and production status information. And you need to implement lean manufacturing processes to reduce waste while being able to differentiate products with quality service and short lead times for your customers. Whether you re an original equipment manufacturer (OEM), electronic manufacturing services provider (EMS), semiconductor manufacturer, or consumer electronics producer, managing the supply chain, implementing lean manufacturing, and collaborating effectively with global partners depends on a robust, flexible IT infrastructure. With the right IT solution in place, it s easy to exchange manufacturing, product, and design data with your operations, suppliers, and customers while supporting the rapid evolution of business processes. It also helps to speed time to market when you efficiently connect all of the players involved so you can act as an integrated team. Manage the supply chain Managing the high tech supply chain effectively requires working in close coordination with many global suppliers and customers. As high tech manufacturers become more and more driven by the demand signals from your customers, it becomes essential to use IT solutions to efficiently track and manage global suppliers. The industry s growing reliance on outsourcing and multiple sales channels requires IT solutions that deliver visibility outside the boundaries of your internal operations to make fast and accurate decisions. To be successful, the entire supply chain needs real-time transparency of product and manufacturing data so everyone can react to demand signals from their customers. Real-time collaboration with suppliers helps speed time to market and encourages the rapid incorporation of nextgeneration innovations in new products. It s now possible to truly function as a single virtual enterprise, taking advantage of the power of all the business relationships connected to your company. High tech manufacturers can securely share time-critical information about issues such as design, availability, inventory status, manufacturing processes, and much more with any internal or external partner they wish. Today you can use computing solutions to collaborate in real time with your customers and suppliers to quickly identify and fix issues as they arise from agreeing on a product specification, to tracking availability of materials, to coping with shortages and special customer requests.

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4 Cut costs and time-to-market Along with effective management of the supply chain, using tightly integrated technology can help cut costs and shorten your time-to-market. For example, linking your accounting, manufacturing, shipping, and customer relationship management (CRM) tasks can deliver numerous benefits. You can make proposal development more efficient, integrate winning proposals into manufacturing applications, monitor supplier status, track shipping and delivery of products, measure profitability on orders, and minimize or eliminate the wasteful (and often hidden) inaccuracies and overlap of resources that cost you money. You can also expedite the time-to-market for new products and upgrades by efficiently integrating engineering BOMs with internal applications such as financials, procurement, manufacturing, and warrantee service contracts, as well as suppliers systems. At the same time, you can lower product costs by using your integrated IT systems to identify components and subassemblies already in house that can be used in new product designs. You can also use intelligent knowledge management to search product warrantee systems and locate the most cost-effective suppliers and processes, which can help to continually improve product quality and lower costs. Increase visibility Whether looking at internal operations or at the operations of suppliers or customers that span the globe, improving real-time visibility into operations in real time is a lynchpin of success.

5 Using manufacturing and supply chain systems that can take advantage of secure Web-based products and technologies can help increase your ability to easily collaborate on products, processes, and production. These powerful capabilities can help you reduce the time it takes to get a concept from engineering to manufacturing by speeding development with cross-company collaboration tools and integrating design with manufacturing systems. A flexible, integrated IT infrastructure can support a demand-driven manufacturing process by helping you to gather customer information and integrate it into decisions between design, procurement, manufacturing, suppliers, and customers. Managing your company based on the customers need for product can significantly reduce the waste in your processes, shrink lead times, and reduce the cost in the entire supply chain. Internal visibility is critical as well. You can more tightly integrate the customer and supplier status to sales, manufacturing, engineering, and procurement activities. Optimal performance with Microsoft Dynamics Microsoft Dynamics can help you improve innovation and time-to-market by delivering powerful manufacturing, financial, and CRM solutions that support lean business processes, help you manage outsourcing and the supply chain, and improve customer service. Microsoft Dynamics solutions support: Supply chain management and visibility Collaborative design and production planning Lean manufacturing Outsourced manufacturing management Industry and customer-specific reporting Vendor Managed Inventory Product lifecycle management Enterprise portal technology Demand planning and forecasting RosettaNet integration Fabless semiconductor manufacturing Field service management Linking customer requirements directly to manufacturing, suppliers, and distribution operations Innovative integration Microsoft Dynamics provides a flexible set of solutions that can be easily adapted to your operational needs. Built on the Microsoft Windows ServerTM platform, Microsoft Dynamics helps you take advantage of technologies such as Microsoft Windows SharePoint Services for knowledge management and collaboration, Windows Terminal Services for extending access to data and processes, and Web services that can enable visibility into your customers and suppliers systems. Microsoft SQL ServerTM delivers a solid foundation for collecting, analyzing, and reporting data across your company s systems. And deep integration with Microsoft Office System applications, such as Microsoft Excel, Word, Outlook, Internet Explorer, SharePoint, and Visio, can help you better understand inventory, plan production and lead times, design reports, and use data required to make accurate and cost-effective decisions. AGILITY

6 Partners with industry expertise Microsoft Dynamics solutions are delivered by a network of partners with expertise in high tech manufacturing. They can provide local, personalized service from planning and implementation, to customization, to ongoing support and education. That means you get world-class business solutions from professionals who understand your business and will be there as your business conditions change. Plan for growth Organizations need systems that can deliver a strong return on investment (ROI) in meeting current needs, while providing for the opportunity to scale dramatically to account for organic growth, acquisitions, changes in business focus, and other foreseeable future changes to the business. Microsoft Dynamics, along with Microsoft server technologies and productivity solutions, offers tremendous flexibility and scalability to implement the solution to meet today s requirements and to allow for substantial future growth and change. To learn more about how integrated technology from Microsoft Dynamics can help you gain a competitive edge in the high technology industry, visit

7 2008 Microsoft Corporation. All rights reserved. This document is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY. Microsoft, Excel, Microsoft Dynamics, the Microsoft Dynamics logo, Outlook, SharePoint, Visio, Windows, and Windows Server are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. High Tech Manufacturing Microsoft Dynamics is a line of integrated, adaptable business management solutions that enables you and your people to make business decisions with greater confidence. Microsoft Dynamics works like familiar Microsoft software such as Microsoft Office, which means less of a learning curve for your people, so they can get up and running quickly and focus on what s most important. Built to work with Microsoft technologies, it works easily with the systems your company already has implemented. By automating and streamlining financial, customer relationship, and supply chain processes, Microsoft Dynamics brings together people, processes, and technologies, helping increase the productivity and effectiveness of your business, and helping you drive business success. Worldwide (1) (701) U.S./Canada Toll Free (1) (888) Speed and innovation in a fast-paced industry