Apply for Coverage in the Marketplace

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1 Apply for Coverage in the Marketplace The Application Process October 1, 2013

2 Meet the Scott Family The Scott family is uninsured. They have decided to get health coverage through the Health Insurance Marketplace. Lisa Nicco Miles October 1, 2013 Marketplace Application Process 2

3 Miles Visits Healthcare.gov to Shop for Affordable Health Care The family lives in Delaware. HealthCare.gov allows everyone to enter their state and automatically be directed to the proper Marketplace. Miles has already set up his account and the website will automatically direct him to the Delaware Marketplace. October 1, 2013 Marketplace Application Process 3

4 Let s Join Miles as he Applies and Shops For Family Coverage Miles will be applying for his family. Small businesses would apply here. October 1, 2013 Marketplace Application Process 4

5 Scenario- Family of 3 Miles sees the information he will need and gathers it together. October 1, 2013 Marketplace Application Process 5

6 Verify Your Identity and Contact Information Miles provides contact information and then answers identity questions he created when setting up his account to help protect his personally identifying information. October 1, 2013 Marketplace Application Process 6

7 Miles gets Started with Application The header lets Miles know where he is in the application process, and the guide on the left allows him to see how he s progressing within each section. October 1, 2013 Marketplace Application Process 7

8 Privacy Policy Miles understands and agrees how his information will be used Data from other sources will be accessed to verify information entered Integrated systems will check eligibility in real time Personal health data will not be stored October 1, 2013 Marketplace Application Process 8

9 Point of Contact for the Application Miles enters his name and information as the point of contact for the application. His contact information will not be shared with external parties. October 1, 2013 Marketplace Application Process 9

10 Reviews Address Entered October 1, 2013 Marketplace Application Process 10

11 Help Applying for Coverage October 1, 2013 Marketplace Application Process 11

12 Navigator s or other in-person assister would identify themselves and enter their ID October 1, 2013 Marketplace Application Process 12

13 Security Question October 1, 2013 Marketplace Application Process 13

14 Help Paying for Coverage Miles selects he would like to find out if he can get help paying for health coverage. October 1, 2013 Marketplace Application Process 14

15 Who needs insurance? Miles specifies who he is applying for coverage October 1, 2013 Marketplace Application Process 15

16 Miles clicks add a person to include his family October 1, 2013 Marketplace Application Process 16

17 Adds Lisa and Nicco October 1, 2013 Marketplace Application Process 17

18 Reviews the Summary Miles reviews the summary of who needs coverage and clicks save and continue to move to the next section. October 1, 2013 Marketplace Application Process 18

19 Family & Household The family and household information will be used to match Miles with programs based on his income and family size October 1, 2013 Marketplace Application Process 19

20 Miles answers Family & Household questions Miles will answer the questions for each household member in the order they were added October 1, 2013 Marketplace Application Process 20

21 Learn more about immigration status October 1, 2013 Marketplace Application Process 21

22 Miles is asked how he plans to file his taxes October 1, 2013 Marketplace Application Process 22

23 Parent and Caretaker question October 1, 2013 Marketplace Application Process 23

24 Miles answers Optional questions October 1, 2013 Marketplace Application Process 24

25 Answers the same questions about his family members October 1, 2013 Marketplace Application Process 25

26 More about the household Miles answers questions that help determine if he is eligible for additional assistance or certain protections October 1, 2013 Marketplace Application Process 26

27 Summary of Family & Household Reviews the information entered for accuracy and saves & continues to next section. October 1, 2013 Marketplace Application Process 27

28 Income October 1, 2013 Marketplace Application Process 28

29 Miles reviews what s on record October 1, 2013 Marketplace Application Process 29

30 Asked if he has additional income? October 1, 2013 Marketplace Application Process 30

31 Miles adds his Wal-Mart income October 1, 2013 Marketplace Application Process 31

32 Any deductions to help reduce cost? October 1, 2013 Marketplace Application Process 32

33 Verifies annual income Miles verifies his combined income from Walmart and Social Security benefits. October 1, 2013 Marketplace Application Process 33

34 Reviews monthly income Reviews his monthly income from Wal-Mart and Social Security benefits. October 1, 2013 Marketplace Application Process 34

35 Continues with answering same income Questions for Lisa and Nicco October 1, 2013 Marketplace Application Process 35

36 Income Summary Miles reviews the Income Summary for accuracy and saves and continues to next step. October 1, 2013 Marketplace Application Process 36

37 Additional information October 1, 2013 Marketplace Application Process 37

38 Any other coverage? Miles is asked if he has any other minimum essential health coverage. October 1, 2013 Marketplace Application Process 38

39 Miles answers the same existing coverage questions for his family October 1, 2013 Marketplace Application Process 39

40 Other Questions October 1, 2013 Marketplace Application Process 40

41 Option to add SSN October 1, 2013 Marketplace Application Process 41

42 Review and Sign Application October 1, 2013 Marketplace Application Process 42

43 Miles Reviews and prints his application October 1, 2013 Marketplace Application Process 43

44 Reads and agrees with the following statements October 1, 2013 Marketplace Application Process 44

45 Signs and Submits his application Miles provides electronic signature and submits his application October 1, 2013 Marketplace Application Process 45

46 Eligibility Results October 1, 2013 Marketplace Application Process 46

47 Proceed to Compare Plans & Enroll October 1, 2013 Marketplace Application Process 47