Digital Enterprise Transformation How SAP Service & Support can help your Transformation Journey

Transcription

1 Digital Enterprise Transformation How SAP Service & Support can help your Transformation Journey 이남호전무 Head of Business Transformation Services (BTS) 1

2 World is changing with Digital Technology More than 60% of CEOs expect 15-50% of their earnings growth in the next 5 years to come from technologyenabled business innovations McKinsey study, SAP SE or an SAP affiliate company. All rights reserved. 2 2

3 Traditional Journey of Innovation Is that really good enough? Process Innovation IT Solution Implementation As-Is Strategic Initiatives To-Be Process (with R&P) Solution Mapping GAP Analysis Implement CBO 1 Year ~ 1.5 Year (per Every 5 ~7 year) 2015 SAP SE or an SAP affiliate company. All rights reserved. 3 3

4 2015 SAP SE or an SAP affiliate company. All rights reserved. 4 4

5 2015 SAP SE or an SAP affiliate company. All rights reserved. 5 5

6 2015 SAP SE or an SAP affiliate company. All rights reserved. 6 6

7 2015 SAP SE or an SAP affiliate company. All rights reserved. 7 7

8 Each of the digital giants has already stepped into one or more of new industries challenging changing world of transforming redefining revolutionizing inventing Taxi sector Community banking Book market Cloud Business Mobile Music Payment methods Music distribution Logistics Software Retail 2015 SAP SE or an SAP affiliate company. All rights reserved. 8 8

9 Expected Digital disruption per industry 86% Insurance 83% Education and social services 83% Banking and financial services 82% Government and nonprofit 81% Media, entertainment, and leisure (excluding travel) 81% Retail and wholesale 78% Tele-communications 77% Professional and business services Transportation and 77% Utilities 76% Healthcare 74% travel 72% Consumer packaged goods Pharmaceuticals and Oil, gas, mining, and 70% Technology products 70% medical equipment 65% chemicals 63% Construction and engineering 60% Industrial products Massively disrupted Moderately disrupted Somewhat disrupted Source: Interview with Executives -.Forrester The Digital Business Imperative, SAP SE or an SAP affiliate company. All rights reserved. 9 9

10 Digital Enterprise Transformation? 2015 SAP SE or an SAP affiliate company. All rights reserved

11 Digital Enterprise Transformation The way to Perfect Company in Digital Era The Perfect Enterprise Simple Networked Real Time Innovative Forward-looking, customer centric High speed transactions and services Short time-to-market, anticipating short changes Innovative and agile High support for decision-making 2015 SAP SE or an SAP affiliate company. All rights reserved

12 Digital Framework Six Key Competencies for a Digital Transformation The Digital Framework (DCF) Transformation Innovation Customer Centricity DIGITAL ENTERPRISE IT Excellence Operational Excellence Effective Knowledge Worker Source: Digital Enterprise Transformation Handbook 2015 SAP SE or an SAP affiliate company. All rights reserved. 12

13 Harley Davidson enabling responsive manufacturing with SAP Connected Plant Transformation Innovation Customer Centricity IT Excellence Operational Excellence Effective Knowledge Worker Reduced lead time to produce customized motorbikes from 21- day cycle to 6 hours! 2015 SAP SE or an SAP affiliate company. All rights reserved

14 Hamburg Port Authority Smart logistics Transformation Innovation Customer Centricity IT Excellence Operational Excellence Effective Knowledge Worker Our aim is to gradually interconnect all modes of transport from waterways and roads all the way to the railway 2015 SAP SE or an SAP affiliate company. All rights reserved

15 UNDER AMOUR Getting to ONE NUMBER to become NUMBER ONE by Demand & Supply Planning Transformation Innovation Customer Centricity IT Excellence Operational Excellence Effective Knowledge Worker Enabled better-informed and faster decisions through real-time data access and improved data integrity and accuracy 20% Inventory Reduction 2015 SAP SE or an SAP affiliate company. All rights reserved

16 Kaeser Compressors reimagining customer service Transformation Innovation Customer Centricity IT Excellence Operational Excellence Effective Knowledge Worker Our predictive maintenance solution has enabled us to proactively attend to maintenance needs and increase service levels for customers 2015 SAP SE or an SAP affiliate company. All rights reserved

17 Vuzix Making it real with SAP Augmented Reality Apps Transformation Innovation Customer Centricity IT Excellence Operational Excellence Effective Knowledge Worker Create efficiencies for your organization across lines of businesses by enabling real-time access to data for factory workers SAP SE or an SAP affiliate company. All rights reserved

18 Berlin Philharmony Digital Concert Hall Transformation Innovation Customer Centricity IT Excellence Operational Excellence Effective Knowledge Worker Digital concert hall is crucial milestone in the continuing digital transformation of one of world s best orchestras 2015 SAP SE or an SAP affiliate company. All rights reserved

19 HILTI Business Model change Transformation Innovation Customer Centricity IT Excellence Operational Excellence Effective Knowledge Worker Renting instead of buying tools, Tool & equipment fleet management for hiring partners 2015 SAP SE or an SAP affiliate company. All rights reserved

20 How can SAP Services can support Digital Transformation? 2015 SAP SE or an SAP affiliate company. All rights reserved

21 Digital Enterprise Transformation Balanced Innovation Transformation Innovation Customer Centricity The Perfect Enterprise Innovation & Transformation Improvement & Efficiency IT Excellence Operational Excellence Effective Knowledge Worker 2015 SAP SE or an SAP affiliate company. All rights reserved

22 SAP Services for Digital Enterprise Transformation Design Thinking Fundamental Innovation S/4 HANA Model Company Time to Value Empathize Define Test Ideate Prototype Next Generation SAP Services 2015 SAP SE or an SAP affiliate company. All rights reserved

23 BT (Business Transformation) Academy Enabling Customer Centric Innovation & Transformation Capabilities 2015 SAP SE or an SAP affiliate company. All rights reserved

24 S/4 HANA Model Company Maximize Time to Value with Simplicity 2003 ~ 2005 ~ 2007 ~ 2015 Business Suite SAP Best Practice Rapid Deployment Solutions (RDS) S/4 HANA Model Company (Plug & Play) 2015 SAP SE or an SAP affiliate company. All rights reserved

25 SAP Services for Digital Enterprise Transformation Design Thinking Fundamental Innovation S/4 HANA Model Company Time to Value Empathize Define Test Ideate Prototype Next Generation SAP Services 2015 SAP SE or an SAP affiliate company. All rights reserved

26 ONE Service - The biggest innovation in Service Value Based Roadmap Consulting Custom Development ONE Service Support Education Co-Innovation 26

27 ONE Service Maximize Innovation value and Minimize efforts of light on Traditional Model ONE Service Model Drive business innovation Value Based Roadmap Co-Innovation / Co-Engineering Design Thinking Drive business innovation Drive business innovation Drive business innovation Keep the lights on Model Company Cloud WPB Keep the lights on Keep the lights on Keep the lights on 27

28 SAP ONE Service Portfolio Innovation & Roadmap Build Run Better S/4 HANA Value Discovery Model Company Run SAP Like a Factory Digital Enterprise Transformation Roadmap S/4 HANA Migration Value Chain Optimization (VCO) Cloud Strategy HEC Cloud Coaching HEC AMS Digital Transformation Academy SLO Learning HUB SELECTIVE 2015 SAP SE or an SAP affiliate company. All rights reserved

29 Go for The Perfect Enterprise with SAP ONE Service The Perfect Enterprise Simple Networked Real Time Innovative Value Based Roadmap Consulting Custom Development ONE Service Support Education Co-Innovation 2015 SAP SE or an SAP affiliate company. All rights reserved

30 Thank you! 30

31 2015 SAP SE or an SAP affiliate company. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. Please see for additional trademark information and notices. Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP SE or its affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation, and SAP SE s or its affiliated companies strategy and possible future developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions. 31