TEAM STRUCTURE & SOURCING. Stephan Jacobs & Jornt Moerland Talent Management and Customer Success

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1 TEAM STRUCTURE & SOURCING Stephan Jacobs & Jornt Moerland Talent Management and Customer Success

2 GOALS Profiles Team Structure Sourcing #mendixworld

3 START STRUCTURE SCALE & THE 4P MODEL

4 STAGES OF DIGITAL TRANSFORMATION: THREE S S Structure Scale Start Start Small and Celebrate Success Formalize Processes, Portfolio, Team & Strategy The Digital Enterprise 1 App 3-5 Apps 100 s of Apps

5 DIGITAL TRANSFORMATION: THE 4 P S Multi-channel Great UX Analytics Integrated Portfolio Think Bi-Modal IT People Business & IT Collaboration Business Focus Small Teams Agile DevOps New governance Process Software Lives Platform First Open Time Right Innovation Platform Cloud Performance & Scale Re-Use Big Data #mendixworld

6 DIGITAL TRANSFORMATION: THE 4 P S Multi-channel Great UX Analytics Integrated Portfolio Think Bi-Modal IT People Business & IT Collaboration Business Focus Small Teams Agile DevOps New governance Process Software Lives Platform First Open Time Right Innovation Platform Cloud Performance & Scale Re-Use Big Data #mendixworld

7 BUSINESS AND IT EXECUTIVES DRIVE DIGITAL TRANSFORMATION BETTER TOGETHER THAN THEY DO APART GEORGE WESTERMAN, RESEARCH SCIENTIST FOR MIT S INITIATIVE ON THE DIGITAL ECONOMY

8 DIGITAL TRANSFORMATION: START Structure Scale Start Start Small and Celebrate Success Formalize Processes, Portfolio, Team & Strategy The Digital Enterprise 1 App 3-5 Apps 100 s of Apps

9 START PHASE Project Team #mendixworld

10 BUSINESS SPONSOR Project Team Business Sponsor = Business = Internal resource = Partner or Mendix

11 LEAD MENDIX CONSULTANT Project Team Business Sponsor Lead Developer MVP = Business = Internal resource = Partner or Mendix

12 PRODUCT OWNER Project Team Business Sponsor Lead Developer Product Owner = Business = Internal resource = Partner or Mendix

13 START Project Team Business Sponsor Lead Developer Product Owner Business Engineer = Business = Internal resource = Partner or Mendix

14 FLY IN EXPERT Project Team Business Sponsor Lead Developer Product Owner Fly In Experts Business Engineer = Business = Internal resource = Partner or Mendix

15 START PHASE Project Team Business Sponsor Lead Developer Product Owner Fly In Experts Business Engineer = Business = Internal resource = Partner or Mendix

16 DO S AND DON'TS Best Practices The most effective Mendix teams are together onsite, ideally located with the business Find team members who care about solving business problems Let junior team members learn from an experienced Mendix Business Engineer Common Mistakes Force mode 1 people in to working mode 2 style Adding separate team members for each project role Let people do Mendix development on the side Include operations expert in agile development team #mendixworld

17 HOW TO REPLICATE THIS DELIVERY MODEL? HOW TO DEAL WITH MORE COMPLEX PROJECTS?

18 DIGITAL TRANSFORMATION: STRUCTURE Structure Scale Start Start Small and Celebrate Success Formalize Processes, Portfolio, Team & Strategy The Digital Enterprise 1 App 3-5 Apps 100 s of Apps

19 APP PORTFOLIO MATRIX #mendixworld

20 STRUCTURE Digital Innovation Practice Leader Agile Performance Testing = Business = Internal resource = Partner or Mendix Architecture UI UX Widgets

21 HOW TO CUT DEPENDENCIES? HOW TO CREATE CONSISTENCY?

22 DIGITAL TRANSFORMATION: SCALE Structure Scale Start Start Small and Celebrate Success Formalize Processes, Portfolio, Team & Strategy The Digital Enterprise 1 App 3-5 Apps 100 s of Apps

23 SCALE Digital Innovation Practice Leader Center of Excellence UI Performance MX Lead Testing Widgets Architecture Agile Coach UX = Business = Internal resource = Partner or Mendix

24 EXAMPLE

25 GOAL Define Requirements Develop Solution Rollout 18 Months 3 Months 10 Months Define Need Define Need Days Dev Iterate Dev Iterate Weeks Rollout Rollout Month

26 START PHASE Project Team Business Sponsor Lead Developer Product Owner UX & UI Business Engineer Integration = Business = Internal resource = Partner or Mendix

27 PORTFOLIO Complexity 1500users user s Exposure users users

28 SCALE Project Manager Integration Expert Practice Leader Mx Center of Excellence MX Lead Business Engineer Business Engineer Architect Business Engineer Business Engineer = Business = Internal resource = Partner or Mendix

29 KEY TAKEAWAYS Select the right Start App Keep the Team Lean Sit in the Business Select the right people #mendixworld

30 SOURCING SEARCH AND RECRUIT THE RIGHT TALENT

31 #mendixworld

32 PARTNER SELECTION #mendixworld

33 PARTNER SELECTION CRITERIA General Availability (Size) Capacity (Amount & Quality of Mendix developers Regional / Global Maturity (Starting, Developing, Mature) Model Support (SLA, 24/7) Body shop vs Strategic Partner Ownership Digital Transformation Stability

34 PARTNER SELECTION CRITERIA Hosting MxCloud / Cloudfoundry / On Premise Experience Customers / Apps developed Industry Specific Knowledge Business / Process / Consultancy Experience Architecture / Performance / Integration Mobile Web / Hybrid / Native Design UX/UI Front end development (JavaScript) Testing / Quality framework Analytics #mendixworld

35 TALENT ISSUES ARE THE BIGGEST BARRIER TO CIO SUCCESS ACCORDING TO GARTNER S 2016 CIO AGENDA REPORT

36 PARADIGM SHIFT Candidate driven market especially for IT talent / professionals Review compensation in accordance with market trends Generation Y

37 PARADIGM SHIFT Active approach: Pro active in approaching talent Talent pools Connect on the basis of content Organize networking events focused on sharing knowledge Thorough but short interview processes Involve team members Consider using a specialized external IT recruitment agency.

38 SOCIAL BRANDING IT professionals are keeping a close look at new Technologies Organize Knowledge Sharing Sessions Digital Innovation / Transformation is Hot Share your Vision

39 #mendixworld

40 SOCIAL BRANDING IDEAS Organize Mendix Meetups Create Mendix Traineeship Promote Mendix Center of Excellence internally Celebrate the Mendix Success Stories

41 SOURCINGCHANNELS

42 PROFILES WHAT TO LOOK FOR?

43 TYPICAL PROFILES Look for Business-Savvy Techies, or TechSavvy Business People Focus on Competencies, less on Experience Bachelor / Master recent graduates Team player Get stuff done mentality (EXECUTE) Check Mendix developer website

44 THE MENDIX PLATFORM ENABLES YOU TO BE PRODUCTIVE VERY FAST, SO IT IS MORE IMPORTANT TO FOCUS ON COMPETENCIES & MINDSET, THAN ON PAST EXPERIENCE

45 FIND THE RIGHT TALENT Sourcing of fresh graduates: Great addition to a Mendix team working next to a Lead Developer Hybrid High Potentials: Background in i.e. Logistics, Finance, Business Administration & Mendix platform

46 JOB DESCRIPTION HOW TO CATCH THE ATTENTION?

47 LOVE AT FIRST SIGHT? #mendixworld

48 BUSINESS ENGINEER About The Role: As a Business Engineer you ll be joining the innovation lab here at Company X. This is a truly exciting part of the business. They re a small team dedicated to developing, trialing and implementing rapid business solutions in a highly collaborative way using Agile & Scrum practices. They just make change happen. Not restricted by usual business processes, they re able to quickly turn around new and innovative ideas based on business needs and requests. #mendixworld

49 About You: We re looking for someone with the following experience: Mendix ideally, but would consider candidates who can demonstrate a willingness and desire to learn Used to working in an agile environment Be highly collaborative You should be able to establish business requirements and devise solutions to business problems You ll need to be able to demonstrate the ability to influence and persuade #mendixworld

50 MENDIX DEVELOPER WEBSITE

51 MENDIX DEVELOPER WEBSITE: ü 120K+ UNIQUE PAGE VIEWS ü 15% GROWTH EVERY / MONTH ü JOB VIEWS / MONTH ü PARTNER OVERVIEW & RATING ü ACTIVE DEVELOPERS

52 KEY TAKEAWAYS Pro active recruitment efforts Competencies & mindset Creative in promoting your brand Mendix developer website #mendixworld

53 THANK YOU! Jornt Moerland & Stephan Jacobs Customer Success & Talent Management