Axiomatic Design of Hospital Operations Management Based on ERP System Shu-hai FAN, Ce ZHOU, Lei ZHANG * and Chao-qun LIN

Transcription

1 2017 2nd International Conference on Computer, Mechatronics and Electronic Engineering (CMEE 2017) ISBN: Axiomatic Design of Hospital Operations Management Based on ERP System Shu-hai FAN, Ce ZHOU, Lei ZHANG * and Chao-qun LIN Department of Industrical Engineering, Nanjing Tech University, Nanjing , China *Corresponding author Keywords: ERP System, Hospital, Operations management, Axiomatic design. Abstract. In the process of our health care system reform further, in order to meet the growing demand of hospital management, applying the concept of ERP to the hospital operations management to realize the effective management of hospital operations as the goal. Using the independence axiom to design ERP system of hospital operations management in the function reduce the complexity of the design and improve the operational process of hospital operations management and improve the level of hospital operations management. It is the powerful guarantee to realize the hospital strategy. Introduction With the deepening of Chinese medical system reform, more and more attention has been paid to the effective operation and management of hospitals, which enhance the hospital management. And management level is an effective way to rely on information systems, while ERP system is the customer's needs. The enterprise itself Management of business activities and supplier information combined with the system, so there are more and more enterprises relying on ERP system for enterprise management. Improving the core competitiveness of enterprises, ERP system is an important tool for modern enterprise management. The role of financial, material management is the same. ERP will be applied to the hospital operation and management. In order to achieve the effective management of hospital operations as the goal, the use of independent axioms on the hospital operation and management ERP system functional design, which improve the hospital operation and management operations and improve the overall operational efficiency of the hospital Operational management level. ERP Concept ERP is an acronym for Enterprise Resources Planning, which is also called an enterprise resource plan. It was proposed by Gartner Group Inc, a world-renowned consultant and research institution in the early 1990s [1]. In recent years, people's understanding of the data is more and more widely. The scope of enterprise resources is including time, space, information and other resources, but also many other difficult to materialize resources. ERP evolved into an enterprise in-depth development of human, financial and material resources integrated resource management and integrated resource balance, market-oriented, global market business activities optimization. For the world market, overall management of the enterprise management Departments, the business sector achieves the maximum effective income management system [2]. With the optimization of business resources as a starting point, the overall business management of the integration, as well as the efficiency of the enterprise to maximize the improvement of these three points is the meaning of ERP system. ERP will be used to the hospital operation and management, which will understand the number of available resources in the hospital and the use of various resources of the hospital state. From the management point of view, ERP system has to achieve all the resources for the hospital to optimize the integration and the rational allocation. With the ability of all the resources of the hospital, from the perspective of the final management effect, the hospital resources through the ERP system to 744

2 establish a variety of mathematical improvement model to carry out careful and thoughtful integration and rational allocation [3]. Axiomatic Design Theory In the 1990s, Professor Nam Pyo Suh of the Massachusetts Institute of Technology and his colleagues formally proposed the axiomatic design theory [4]. The axiomatic design framework mainly includes the concept of domain, the concept of "Z" The concept of hierarchical structure and the concept of design axiom [5], the mapping between the concepts of the domain are shown in Figure 1 below: CA S FR S DP S PV S User domain Functional domain Domain Technology domain Figure 1. Concept of axiomatic design domain. In the process of axiomatic design mapping, two basic design axioms must be used to evaluate the merits of the system design. The two basic axioms are: first axiom: independent axiom, second axiom: information axiom. Hospital Operation and Management ERP System of Axiomatic Design Decomposition The First Level Decomposition The ERP system is a system that combines the needs of the customer, the management activity of the enterprise itself, and the supplier information, so the ERP management concept applied to the hospital operation and management, and axiomatic design of the independent axiom of the hospital operating ERP system Functional design. The hospital can take ERP system design strategy to improve the ERP system on the effective management of hospital operations. Therefore, the implementation of ERP system functional requirements of the target can be expressed as: FR0 is ERP system to improve the effective management of hospital operations [6]. To achieve this goal, we must take the corresponding strategy is: DP0 Design Strategy of Hospital Operation and Management ERP System. FR0 can be broken down into: FR1 improve the level of hospital human resources management, FR2 improve the level of hospital financial management, FR3 improve the hospital supply chain management level, DP1 the development of hospital human resources management system, DP2 the development of hospital financial management system, DP3 the development of hospital supply chain management system, Since FR1 can be completed independently by DP1, FR2 is related to DP1, DP2, FR3 and DP1, DP2, DP3.T therefore, this design belongs to the quasi-coupled design, the design matrix for the lower triangular matrix, the design equation is: FR1 0 0 DP1 FR2 X X 0 DP2 FR3 X X X DP3 745

3 The Second Level Decomposition (1) FR1 can be broken down into: FR11 improve the level of hospital organizational structure management, FR12 improve the level of hospital recruitment management, FR13 improve the level of talent management, FR14 Raise the level of pay management, The four strategies used to achieve the above strategies are: DP11 Optimize organizational structure to achieve organizational innovation, DP12 improve the hospital recruitment management system, DP13 perfect talent strategy planning, DP14 establishment of compensation system, FR DP11 FR12 0 DP12 FR13 0 DP13 FR X DP14 (2) FR2 can be broken down into: FR21 perfect budget system module, FR22 perfect financial system module, The strategies used to achieve the above two goals are: DP21 establishment of budget management system, DP22 the establishment of financial management system, FR21 0 DP21 FR22 X X DP22 (3) FR3 can be broken down into: FR31 improve the level of hospital procurement management, FR32 improve hospital inventory management level, FR33 improve the level of supplier management, DP31 Determine reasonable order quantity, DP32 perfect hospital inventory control system, DP33 Choose excellent suppliers, FR DP31 FR32 DP32 FR X DP33 The Third Level Decomposition (1) FR21 can be broken down into: FR211 do the hospital financial revenue and expenditure budget, FR212 do the hospital capital construction budget, FR213 good hospital equipment investment budget, DP211 the development of hospital financial revenue and expenditure budget plan, DP212 Develop a hospital capital construction budget plan, DP213 Development of hospital equipment investment budget plan, 746

4 FR DP211 FR212 DP212 FR X DP213 (2) FR22 can be broken down into: FR221 improve the level of financial management, FR222 improve accounting capacity, The strategies used to achieve the above two goals are: DP221 the development of hospital financial management system, DP222 Skills training for accounting, FR221 X DP221 FR222 0 X DP222 The Fourth Level Decomposition (1) FR221 can be broken down into: FR2211 good financial plan, FR2212 do a good job of financial analysis, FR2213 make financial decisions, DP2211 Conduct the hospital's financial plan, DP2212 Conducted hospital financial assessment analysis, DP2213 for hospital funds and fund management decisions, FR DP2211 FR2212 DP2212 FR X DP2213 (2) FR222 can be broken down into: FR2221 the overall quality of the financial staff is high, FR2222 accounting practice, FR2223 Good quality accounting, FR2224 high accounting efficiency, The four strategies used to achieve the above strategies are: DP2221 training of financial staff, DP2222 design scientific and reasonable accounting procedures, DP2223 the ability to enhance the processing of financial information, DP2224 to ensure the timeliness and relevance of accounting information, FR DP2221 FR DP2222 FR DP2223 FR X DP2224 In the above process, the design matrix is an upper triangular matrix or diagonal matrix. The design belongs to the quasi-coupled design or non-coupling design, to meet the independent axiom, which is a reasonable design; Table 1 is the axiomatic design of the total functional structure table. 747

5 Concluding Remarks The independent axiom can provide guidance for the design process of the system function, provide the theoretical framework of the system function design, make reasonable decision in the proper order in the design process, design the function of the ERP system in the hospital, and reduce the complexity of the design. And meeting the requirements of improving the level of hospital human resources management, the level of hospital financial management and the level of hospital supply chain management, in line with the independent axiom, can help the hospital to use ERP system to achieve effective management of hospital operations, enhance the hospital resource information. The use of skills to enhance the overall operational efficiency of the hospital improve the quality of hospital management and management. Acknowledgement This research was financially supported by the National Science Foundation ( , , , ). Reference [1] Hui Ang. Based on the idea of enterprise resource planning to improve the hospital management [J]. Jiangsu Health Management, 2011, (4): [2] Hua Yan, Wei Liu, Mei Hao, Fan Liu. Application of Enterprise Resource Planning in Hospital - Hospital Resource Planning [J]. China Hospital Administration, 2011, (12): [3] Ze-he Li, Chen-hui Peng. Construction of integrated ERP platform and its application in hospital management [J]. China Hospital, 2011, (9): [4] (MIT) Nam Pyo Suh. Axiom Design: Development and Application [M]. You-bai XIE et al., Beijing: Mechanical Industry Press, [5] Jin-hong Li, Shu-hai Fan, Ye-xiang Fang, Mi-mi Pan, Chun-yan Xia, Yu-gang Wang. Study on the Axiomatic Design of Facility Arrangement of Reconfigurable Manufacturing System [J]. Industrial Engineering and Management, 2011, (2): [6] Li-hua Liu, Xiu-tang Cao. Hospital operation and management based on ERP system [J]. Chinese Journal of Health Information Management, 2012, (1):