The importance of Community Management In Public e-tendering

Transcription

1 The importance of Community Management In Public e-tendering Ostrava, 5 th November 2014 Vortal 2014 All rights reserved

2 What I will share with you today

3 Agenda VORTAL, a dual sided platform Managing communities of Buyers and Suppliers Result of community management About VORTAL

4 VORTAL, a dual sided platform

5 Vortal s vision of G2B2B & Interoperable Suppliers Network Savings improve due to opening up competition: 40% of the tenders opened to more competition are awarded to new suppliers (Vortal experience) VORTAL 2014 All rights reserved

6 VORTAL Life video (option with Czech language subtitles) VORTAL 2014 All rights reserved

7 Managing communities of buyers and suppliers

8 Assure the continuous support of the Suppliers 8 I cannot sign my proposal I swear to God I pushed the button before the deadline I have not received any My tender disappeared! It s true! telephone click to call webinars Vortal 2014 All rights reserved

9 in a large B2B network over 2500 between 251 and 2500 between 26 and 250 until Countries: Germany - South Africa - Andorra - Angola - Austria - Belgium - Brazil - Bulgaria - Canada - Chile - Cyprus - Cuba - Denmark - Scotland - Spain - United States - France - Greece - Holland - England - Ireland - Iceland - Israel - Italy - Luxembourg - Norway - New Zealand - Wales - Pakistan - Paraguay - Poland - Puerto Rico - Portugal - Qatar - Czech Republic - Swaziland - Sweden - Switzerland - Turkey

10 How?

11 Community Management animating the Marketplace Network growth, searching and engaging new suppliers A two-sided platform operation demands a motivated and trained network of suppliers to be ready to compete for the opportunities Multi channel and multi-language helpdesk support Market pushing activities assuring new opportunities LORE M IPSUM and proposals Community Management Management Webinars and remote training Categorization of suppliers capabilities Physical networking events promoting personal contact and learning VORTAL 2014 All rights reserved

12 Buy better and sell more Vortal 2014 All rights reserved

13 sell more 1- Market Intelligence Get privileged information on your market Evaluate and improve commercial success 2 Leads Management Adapt the market to your profile Access all your business opportunities 3 Sales Management Simple, efficient and secure proposals Master the rules of the game 4 Offers and Promotions Highlight your offers Create your catalogues 6 Contracts Management Optimize your contracts management; 5 Reputation Management Connect to the business social network Stand out from the competition. Vortal 2014 All rights reserved

14 Transactions all over the World Vortal 2014 All rights reserved

15 and services to grow the supplier s trustworthiness and reputation Provide Full Profiles for Companies with relevant data. Pre-qualification os Suppliers information and Business Indicators Dessimination of opportunities all around the world to attrack suppliers Vortal 2014 All rights reserved

16 What is the result of this?

17 Benefits of eprocurement are achieved in 2 levels: 50% Savings deriving from process efficiency Agile process to: Prepare tender processes, evaluation modules and monitor the process evolutions Qualify suppliers Manage very complex esourcing events with a large number of suppliers involved Analyze, evaluate and negotiate proposals Manage all the internal and external communications 10-30% Savings deriving from open competition 1. VORTAL makes possible to open competition in a larger spectrum of acquisition processes without demanding, time consuming and expensive procedures. 2. VORTAL technologies promotes the involvement of SMEs and improves the discovery process of new potential suppliers. Vortal 2014 All rights reserved

18 Success Cases in the Public Sector Ministry of Defense (Portugal) 2012 key figures of the use of e-tendering: 1,089 Tenders 239 Public procedures 760 Restricted procedures 90 mini-tenders under framework agreements 3,664 electronic proposals 59% traditional / usual suppliers 41% new suppliers 915 different suppliers involved 39% traditional / usual suppliers 61% new suppliers 14% of the tenders (152 out of 1,089) had a best proposal submitted by a new supplier Vortal 2014 All rights reserved

19 Success Cases in the Public Sector Ministry of Defense (Portugal) Description of Award Awarded Value (K ) Lowest bid of a traditional supplier (K ) Savings in value (K ) Food (Codfish) % Food (vegetables) % IT Services % Network communications (military zone of Azores) % Food (fish) % Communications (central services) % Food % Construction Works % Construction Works % % 5.241k awarded with savings of 969k - 18% in average Vortal 2014 All rights reserved

20 Success Cases in the Public Sector Construction in Hospitals Description of Award Awarded Value (K ) Lowest bid of a traditional supplier (K ) Saving in value (K ) Contract work for construction of sheds % Building or maintenance of various infrastructures % Execution of green spaces % Renovation works % Contract work for expansion % Maintenance and repair of electrical installation and telcos % Pavements and infrastructure in several roadways and streets % Contract work for general construction % Renovation of illumination % % awarded with savings of average of 18% Vortal 2014 All rights reserved

21 independent recognition of the importance of community management and the dual-sided approach Top 5 in e-sourcing and technology platform Magic Quadrant (MQ) for Strategic Sourcing Application Suites (VORTAL is rated in the visionaries quadrant) Top 3 for public sector sourcing and supplier network Exceptional technology platform #1functional benchmarking Vortal: A Procurement Software Firm from Portugal Plots Against Ariba The company has clearly developed deep insights on engaging with suppliers. Vortal has incorporated a 'reputation' component into their model ( ) There aren t many providers that have managed to roll out open ratings like that. VORTAL 2014 All rights reserved

22 About VORTAL

23 About VORTAL o Founded in 2000 o 200 people from 11 nationalities VORTAL is one of the largest esourcing and ecommerce providers worldwide, providing a SAAS platform that allows buying organizations to purchase goods and services cheaper and more efficiently and gives suppliers access to a greater number of sales and revenue opportunities. Our geographies o o o o o o o Portugal Spain Czech Republic UK Germany Colombia Dominican Republic VORTAL 2014 All rights reserved

24 BEFORE WE GO VORTAL The essential eprocurement platform BID PREPARATION Any Questions? Documents

25 THANK YOU FOR WATCHING Diogo Palhinha

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