NINTEX HAWKEYE TM PROCESS INTELLIGENCE. Analyze, optimize, and govern your process automation portfolio.

Transcription

1 NINTEX HAWKEYE TM PROCESS INTELLIGENCE Analyze, optimize, and govern your process automation portfolio. 1

2 History Usage #1 in Workflow & Content Automation (WCA) -Aragon Research Industry partners Omni-channel GTM Leader in Digital Business Platforms Aragon Research #1 in strategy for Digital Process Automation Wave Forrester Research Proven Track Record 2

3 Nintex Workflow Platform provides intuitive, integrated, intelligent process automation for line of business workers (clicks not code) 3 6

4 move beyond process automation to process optimization OPTIMIZED PROCESSES AUTOMATED PROCESSES MANUAL PROCESSES 4

5 Nintex Hawkeye TM Process Intelligence for the Nintex Workflow Platform

6 Nintex Hawkeye lets you analyze, optimize, and govern your automated processes Hawkeye enables business and IT to answer questions about process performance, and offers insight into process execution that heretofore has been lacking in many similar workflow and BPM tools. Carl Lehmann, 451 Research analyze Measure business process effectiveness Understand and benchmark performance optimize Identify process improvements across your automation portfolio Easily implement process changes and see the improvement govern Visualize the impact of your entire process automation portfolio Monitor and manage workflow deployment and usage

7 Nintex Hawkeye lets you analyze, optimize, and govern your automated processes In the last 12 months. Nintex for Office 365 customers have optimized their processes and saved valuable time and money:

8 Process Intelligence to optimize the entire enterprise Business Function IC s (HR, Sales, Finance, Support, etc.) Business Function VP/Directors (HR, Sales, Finance, Support, etc.) IT Operations SIZE AND SCALE EFFECTIVNESS SALES OPS FINANCE SUPPORT Published workflows Locations Number of actions Employee engagement Overall process performance Process outcomes Duration Workflow status over time Contract Lifecycle Management Contract approval SLAs Contract value Vendor management Expense Claim Management Expenses by type/ region/dept/person Track business expenses over time Identify areas to improve bottom line Customer Case Management Manage response times/escalations Measure customer health over time Proactively respond to needs

9 NINTEX HAWKEYE TM analyze, optimize, and govern your automated processes Usage Lens Provides an aggregate view across your business process portfolio to help you answer questions such as: How widely is workflow automation being deployed across my organization? How many workflows are being deployed over time? How many simple ones? Complex ones? Who on my staff is involved in which processes? What is the average duration of task completion and are we becoming more efficient over time? 9

10 NINTEX HAWKEYE TM analyze, optimize, and govern your automated processes Process Lens Analyze and optimize the effectiveness and efficiency of end-to-end business processes (across multiple workflows) and answer key questions such as: What is the average time for your company to complete an end-to-end business process? Who from your organization and how many people are involved in a given business process? How often has a given business process run in a certain period of time. What are the business outcomes of your processes (e.g, approved, rejected, stalled) 10

11 NINTEX HAWKEYE TM analyze, optimize, and govern your automated processes Inventory Lens Monitor and govern your process automation portfolio gaining critical insight into your workflow inventory: How many workflows are running across your organization? Which department/group is running the most workflows? The least? How often has a given business process run in a certain period of time. What are the business outcomes of your processes (e.g, approved, rejected, stalled)

12 NINTEX HAWKEYE TM analyze, optimize, and govern your automated processes Custom Dashboards Easily build custom branded dashboards to track the process intelligence that you care about the most. Share your custom dashboards with others maintaining control over who has access to what data/dashboards. 12

13 NINTEX HAWKEYE PROCESS INTELLIGENCE Analyze, optimize, and govern your process automation portfolio. 13