FAS s Professional Services Category

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1 U.S. General Services Administration FAS s Professional Services Category GITEC Summit 2015 Baltimore, MD April 27,

2 Today s Discussion FAS Strategic Objectives Overview of GSA s Professional Services Category Challenges the Category Approach is Working to Address 2

3 GSA is evolving its model to better serve the Federal government s acquisition needs via four strategic initiatives 3

4 FY Spend for Professional Services 3

5 10 Agencies Have 80% of Professional Services Spend 4

6 Professional Services FY 2015 Initiatives Professional Services Hallway Digital Tools Statement of work library (OCIO) CALC: labor category pricing tool (18F) Discovery: OASIS market research (18F) Estimating: OASIS (18F) Iterative enhancements of hallway content and digital tools continues in FY 2015 Customer Account Management Customer Care Program Focus on top 10 agencies with PS spending Expanded contracting services Office hours and webinars Structured Account Management Tailored spend analysis DOT Example DOE Example OASIS MOUs (tiered fee structure & value added services) Tailored acquisition support Improved Contract Offerings OASIS and OASIS Small Business Implement and assess need for on-ramps Professional Services Schedule Consolidation October 2015: Open Improving contract offerings will continue May 2015 Data Breach Response Services BPA; Sponsor - CIOC Privacy Council June 2015 Acquisition Training BPA; Sponsor: GSA OGP Explore unpriced IT and professional services Schedule pilot Industry Engagement and Management Biannual industry days and focus groups Monthly webinars Industry liaison appointed in March 2015 Quarterly industry association briefings Use of GSA Interact and social media

7 Professional Services Goals for Improvement Professional Services Category For FAS, the Professional Services category encompasses all non-it professional services excluding HR & Training (HR&T). Use of GSA FY : 20.7% (avg.) FY 2013: 16.8% FY 2014: 18.1% Usage Goal FY 2015: 22% FY 2016: 27% FY 2017: 31%. 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Source: FPDS FY GSA Usage by Service Subcategory Non-GSA Spend GSA Capture Fiscal Year % GSA Usage Total Spend Improvement FY % $ B FY % $ B $2.053 B FY % $ B $4.685 B FY % $ B $7.361 B Source: FPDS Data 6

8 Professional Services Category Hallway Enterprise Solutions Matrix Best-in-class contract vehicles for side by side reference. Other Resources View Historical Pricing Data View Transactional Platforms Connect & Contribute Statement of Work Library Expert Articles Visualizations Templates Resource links Contracting Questions Whitepapers

9 Contract Awarded Labor Category Tool (CALC) During the past 7 years, GSA Region 10 consolidated most PS Schedules awarded pricing data into one tool. The tool also performs statistical analyses on data to support GSA Contracting Officers in their pricing decisions. This tool is being modified and provided to all federal Contracting Officers. Initial Functionality Awarded pricing for most PS Schedules from GSA E-library 35,000+ labor categories Provides pricing data by Labor category Years of experience Level of education Associated schedule Future Enhancements More Schedules data available Statistical analysis functionality Feedback from Customers CALC s information saves COs hours when creating IGCEs and provides a broader view of PS pricing.

10 Professional Services Schedule Consolidation Professional Services Schedule (PSS) consolidation goals Improved contract usability; agencies can obtain and contractors can provide total service solutions through one contract vehicle Increased program efficiency by managing fewer contracts and solicitations Reduced administrative costs to industry by reducing the number of contracts Professional Services Schedule open in October 2015 Communication with industry and agency customers Interact Monthly Webinars: 1,600+ attendees thus far Press, conferences, association briefings 9

11 PSS Consolidation Schedule 520 Financial and Business Solutions (FABS) 541 Advertising and Integrated Marketing Services (AIMS) 738II Language Services 871 Professional Engineering Services (PES) 874 Mission Oriented Business Integrated Services (MOBIS) 874V Logistics Worldwide (LOGWORLD) 899 Environmental Services 00CORP Consolidated Services (becomes Professional Services Schedule) Over 5,000 professional services contractors across the 8 Schedules Contractors who hold only one Schedule automatically migrated Contractor holding more two or more schedules must submit consolidated pricing and recertify size status 440 contractors hold more than one professional service Schedule 45 contracts required size status recertification 22 became small business 23 became large business 123 migrations in process, 73 complete 10

12 Near Term Approach Addressing Acquisition Community Challenges Challenges Contracts Hallway Account Mgmt Detail Difficulty defining and purchasing complex service requirements X X X Hallway with SOW library and expert articles Access to SMEs and training Contracts that provide total service solutions Limited pricing transparency Tight budgets and pressure to reduce services spend X X X X Hallway with prices awarded and paid tool Holistic examples of procurements provided to acquisition community Leverage knowledge management to reduce cost of procuring services Significant contract proliferation X X X Help agencies identify most effective contract for their needs, agnostic to FAS offerings Reduced competition (e.g. due to supplier preferences, overly restrictive / complex requirements) X X X Contracts, tools, and training to improve requirements management, and use of smart acquisition strategies 6