Oakland County Department of Information Technology Project Scope and Approach

Transcription

1 Oakland County Department of Information Technology Project Scope and Approach Project Name: Web Site Development Program Project ID: DE2182WD Leadership Group: egovernment Department: IT Division: Application Services Project Sponsor: Phil Bertolini Date Requested: 6/4/2014 PM Customer No. 182 Request Type: New Development Enhancement Customer Support Planned System Maintenance or Upgrade IT Team Name: egovernment IT Team No: E Project Manager/Leader: Cassy Zakens Account Number: Account Description: IT - egovernment Customer Name: IT - egovernment Grant Funded? Yes No Mandate? Yes No Mandate Source: Project Goal To establish a Web Site Development Program for the duration of the next Master Plan Cycle so that hours may be allocated for new web site development. Business Objective To provide a web site development program to meet new and growing needs of users, departments and agencies for new web sites. Major Deliverables New web site development projects are identified at time of the request, but may include items such as: Quality of Life Web sites County Wide Initiatives Web sites SharePoint Web sites Various Internet or External Web Sites Approach As program web sites are identified and the estimated number of hours determined, detailed tasks and hours will be added to the project plan and the budget task decremented. The approach will vary depending on the nature of the web site development projects and tasks. Form Rev. 05/08/2012 Page 1 Project Rev. 7/8/2014

2 Oakland County Department of Information Technology Project Scope and Approach Project Name: Web Site Development Program Project ID: DE2182WD Research & Analysis SEMCOG County IT Collaboration Research N/A Gartner Research Recommendation N/A NACo Application Store N/A Benefits See Return on Investment (ROI) Analysis Document Revenue/Cost Recovery: Benefits to be identified at time of request. Improved Service: Benefits to be identified at time of request. Benefits to be identified at time of request Impact Number of Users The number of users will vary depending on request. Divisions All or department specific depending on request. Leadership Groups Varies depending on specific request. Risk Business Environment Low little or no impact to existing business processes Technical Environment Low proven and previously implemented technologies Assumptions Staffing IT Staffing: resources will be available for the hours indicated per the attached project plan. Other Staffing: additional staffing will be available as follows: Role: Name Hours per Day Form Rev. 05/08/2012 Page 2 Project Rev. 7/8/2014

3 Oakland County Department of Information Technology Project Scope and Approach Project Name: Web Site Development Program Project ID: DE2182WD Project Sponsor: Facilities Conference rooms will be available as needed Technical Funding IT Other Priority TBD Constraints Exclusions Form Rev. 05/08/2012 Page 3 Project Rev. 7/8/2014

4 Oakland County Department of Information Technology Project Scope and Approach Project Name: Web Site Development Program Project ID: DE2182WD PROJECT PHASE AUTHORIZATION Phase(s): Total Estimated Application Services Hours: 400 Cost: $48,800 Total Estimated Technical Systems Hours: Cost: Total Estimated CLEMIS Hours: Cost: Total Estimated Internal Services Hours: Cost: IT Application Services Division Manager Approval: IT Technical Systems Division Manager Approval: IT CLEMIS Division Manager Approval: IT Internal Services Division Manager Approval: IT Management Approval: Approved: Yes No Reason: Project Sponsor Approval: Title: PROJECT SUMMARY Authorized Development (see above) Hours: 400 Cost: $48,800 Preliminary Estimated Development for Future Phases Hours: Cost: Grand Total Estimated Development Hours: 400 Cost: $48,800 Customer Acceptance of Product: PROJECT COMPLETION AUTHORIZATION Title: Project Office Review: Form Rev. 05/08/2012 Page 4 Project Rev. 7/8/2014

5 Oakland County Department of Information Technology Project Scope and Approach Project Name: Web Site Development Program Project ID: DE2187WD Form Rev. 05/08/2012 Page 5 Project Rev. 7/8/2014

6 - Web Site Development Program Provide an Enhanced Application Service Offering Information Technology Strategic Plan Alignment Increased application integration and standardization through web services Integrate mobility and location based services in business applications Promote and utilize shared services through the use of cloud technologies to offset costs and expland product offerings to customers Increase the agility and responsiveness of business units by expanding customer analytics Leverage the County's web presence as a branded consolidated point of access to all County information and services Centralize and standardize identity and access management for all applications and content X Improve the quality, reliability, and availability of all applications Enhance ability to provide effective and timely customer service Advance the use of IT Library (ITIL) best practice framework for IT Service Management Utilize a formalized customer communication plan Implement Configuration Management Database to better identify IT Assets Build IT Staff expertise through professional development Provide a high-quality training program to empower employees through technology Implement a Standardized Strategy Deliver services using a standardized shared technology infrastructure whereever possible Implement a consolidated security management strategy Develop and implement a policy for personally owned devices and services X X Expand capacity through ongoing organization review and right sourcing Improve service availability through network design and management strategies Enhance capacity planning and recovery managment strategies Adopt an enterprise architecture approach to technology planning, design, and implementation Run Date 6/5/2014 Page 1 of 1

7 Benefits/Savings: Costs: Annual Statistics: Project Cumulative Statistics: Signatures: Project Summary Description Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Total Tangible Benefits Subtotal: Cost Avoidance Subtotal: Development Services Subtotal: 48, ,800 Subtotal: Software Subtotal: Subtotal Training Subtotal: Other Subtotal: Annual Total Savings Annual Total Costs 48, ,800 Annual Return on Investment (48,800) (48,800) Annual Costs/Savings Ratio 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% Cumulative Total Savings Cumulative Total Costs 48,800 48,800 48,800 48,800 48,800 48,800 48,800 Cumulative Return on Investment (48,800) (48,800) (48,800) (48,800) (48,800) (48,800) (48,800) Cumulative Cost/Savings Ratio 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% Year Positive Payback Achieved NO PAYBACK State or Federal Mandate? Benefits Reviewed By Project Sponsor Costs (including IT Resources) Reviewed By Information Technology Project Manager DE4182WD_ROI[1].xls/Project Summary Page 1 REV: June 27, 2011

8 Savings Detail Benefit/Savings Description Project Savings Category Budget Category/Funding Source Unit Desc Units Rate per Unit Total Savings Annual Multiplier Create awareness of County programs and services (County Wide Initiatives) Intangible Benefit 0 Increase quality of life in County Intangible Benefit 0 Provide employee/citizen education Intangible Benefit 0 Improve communication with citizens, employees, or external partners. Intangible Benefit 0 Improve/create citizen/employee services Intangible Benefit 0 Improve internal/public communication Intangible Benefit 0 Foster regional collaboration, outreach partnerships Intangible Benefit 0 DE4182WD_ROI[1].xls/Savings Detail Page 2 REV: June 27, 2011

9 Savings Detail Benefit/Savings Description Project Savings Category Affects Project ROI? Potential Savings Extensions Y1 Y2 Y3 Y4 Y5 Y6 Y1 Y2 Y3 Y4 Y5 Y6 Create awareness of County programs and services (County Wide Initiatives) Increase quality of life in County Provide employee/citizen education Improve communication with citizens, employees, or external partners. Improve/create citizen/employee services Improve internal/public communication Foster regional collaboration, outreach partnerships Intangible Benefit Intangible Benefit Intangible Benefit Intangible Benefit Intangible Benefit Intangible Benefit Intangible Benefit DE4182WD_ROI[1].xls/Savings Detail Page 3 REV: June 27, 2011

10 Tangible Benefit: Savings Summary Benefit/Savings Description Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Total Tangible Benefits Subtotal: Cost Avoidance: Cost Avoidance Subtotal: Intangible Benefit: Create awareness of County programs and services (County Wide Initiatives) Increase quality of life in County Provide employee/citizen education Improve communication with citizens, employees, or external partners. Improve/create citizen/employee services Improve internal/public communication Foster regional collaboration, outreach partnerships Savings Total: DE4182WD_ROI[1].xls/Savings Summary Page 4 REV: June 27, 2011

11 Cost Detail Cost Description Project Cost Category Budget Category/Funding Source Unit Desc Units Rate per Unit Affects Project ROI? Annual Total Cost Multiplier Y1 Y2 Y3 Y4 Y5 Y6 IT Hours - New Development Development Svcs HR ,800 x IT Hours - System Maintenance Development Svcs IT Hours - Customer Support Development Svcs IT Hours - Planned Maintenance Development Svcs User Hours - New Development Development Svcs 0 User Hours - PTNE/OT Development Svcs 0 Contractor Professional Services Development Svcs 0 PC System - Acquisition PC System - Maintenance 2,304 0 Notebook - Acquisition 1,223 0 Notebook - Maintenance 2,372 0 Tablet Notebook - Acquisition 2,012 0 Tablet Notebook - Maintenance 0 Laserprinter - Acquisition 1,432 0 Laserprinter - Maintenance 1,104 0 Image Workstations - Acquisition 0 Image Workstations - Maintenance 3,496 0 PC Maintenance User Owned 2,304 0 Printer Maintenance User Owned 1,072 0 Package Software - Acquisition Software 0 Package Software - Maintenance Software 0 Business Objects Access Software 0 Term Emulation SFTW-Acquisition Software 0 Term Emulation SFTW-Maintenance Software 0 Server - Acquisition/Upgrade 8,000 0 Server - Maintenance Server Sftwre - Acquisition/Upgrade Server Sftwre - Maintenance 0 Server Rack Mount Oracle Enterprise Per Processor - Includes Year 1 Maintenance 21,372 0 DE4182WD_ROI[1].xls/Cost Detail Page 5 REV: June 27, 2011

12 Cost Detail Cost Description Project Cost Category Budget Category/Funding Source Unit Desc Units Rate per Unit Total Cost Oracle Enterprise Per Processor - Year 2 and Beyond 3,432 0 MS SQL Server Standard Per Processor - Includes Year 1 Maintenance 4,725 0 MS SQL Server Standard Per Processor - Year 2 and Beyond MS SQL Server Enterprise Per Processor - Includes Year 1 Maintenance 19,693 0 MS SQL Server Enterprise Per Processor - Year 2 and Beyond 3,939 0 Websphere Basic Per Processor Single/Dual Core - Includes Year 1 Maintenance 3,506 0 Affects Project ROI? Annual Multiplier Y1 Y2 Y3 Y4 Y5 Y6 Websphere Basic Per Processor Single/Dual Core - Year 2 and Beyond Websphere ND Per Processor Single/Dual Core - Includes Year 1 Maintenance 13,180 0 Websphere ND Per Processor Single/Dual Core - Year 2 and Beyond 2,635 0 SSL Certificate Internet Access Project Staff Training Training 0 User Training Training 0 DE4182WD_ROI[1].xls/Cost Detail Page 6 REV: June 27, 2011

13 Cost Detail Cost Description IT Hours - New Development IT Hours - System Maintenance IT Hours - Customer Support IT Hours - Planned Maintenance User Hours - New Development User Hours - PTNE/OT Contractor Professional Services PC System - Acquisition PC System - Maintenance Notebook - Acquisition Notebook - Maintenance Tablet Notebook - Acquisition Tablet Notebook - Maintenance Laserprinter - Acquisition Laserprinter - Maintenance Image Workstations - Acquisition Image Workstations - Maintenance PC Maintenance User Owned Printer Maintenance User Owned Package Software - Acquisition Package Software - Maintenance Business Objects Access Term Emulation SFTW-Acquisition Term Emulation SFTW-Maintenance Server - Acquisition/Upgrade Server - Maintenance Server Sftwre - Acquisition/Upgrade Server Sftwre - Maintenance Server Rack Mount Oracle Enterprise Per Processor - Includes Year 1 Maintenance Project Cost Category Development Svcs Development Svcs Development Svcs Development Svcs Development Svcs Development Svcs Development Svcs Software Software Software Software Software Potential Cost Extensions Y1 Y2 Y3 Y4 Y5 Y6 48, DE4182WD_ROI[1].xls/Cost Detail Page 7 REV: June 27, 2011

14 Cost Detail Cost Description Oracle Enterprise Per Processor - Year 2 and Beyond MS SQL Server Standard Per Processor - Includes Year 1 Maintenance MS SQL Server Standard Per Processor - Year 2 and Beyond MS SQL Server Enterprise Per Processor - Includes Year 1 Maintenance MS SQL Server Enterprise Per Processor - Year 2 and Beyond Websphere Basic Per Processor Single/Dual Core - Includes Year 1 Maintenance Project Cost Category Potential Cost Extensions Y1 Y2 Y3 Y4 Y5 Y6 Websphere Basic Per Processor Single/Dual Core - Year 2 and Beyond Websphere ND Per Processor Single/Dual Core - Includes Year 1 Maintenance Websphere ND Per Processor Single/Dual Core - Year 2 and Beyond SSL Certificate Internet Access Project Staff Training Training User Training Training DE4182WD_ROI[1].xls/Cost Detail Page 8 REV: June 27, 2011

15 Development Services: : Software: : Training: Other: Cost Summary Cost Description Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Total IT Hours - New Development 48,800 48,800 IT Hours - System Maintenance IT Hours - Customer Support IT Hours - Planned Maintenance User Hours - New Development User Hours - PTNE/OT Contractor Professional Services Development Services Subtotal: 48,800 48,800 Subtotal: Software Subtotal: Subtotal Training Subtotal: Other Subtotal: Costs Total: 48,800 48,800 DE4182WD_ROI[1].xls/Cost Summary Page 9 REV: June 27, 2011

16 Date Assumptions Assumption Description DE4182WD_ROI[1].xls/Assumptions Page 10 REV: June 27, 2011