Vision Design toward Future Work Style Innovation

Transcription

1 Vision Design toward Future Work Style Innovation FUJITSU IT Consulting: Work Style UX Design Consulting Service New Product Creation of new work style that one should aim for following office relocation or construction of a new plant. Creation of usage scenarios for which values and effects have been verified for the implementation of sales and communication tools. Creation of new innovations in various fields and people, including strengthening business front lines and human resources growth strategies. Fujitsu s integrated design service for new work styles using mobile devices, such as developing concepts and creating usage scenarios, in order to meet a wide variety of needs of customers working toward work style innovation. Fujitsu helps customers in calculating ROI and developing business process guidelines, etc. to improve productivity of companies and build organizations providing pleasant working environments. Characteristics and How to Implement the Service Steps of creating a vision that fosters work style innovation One month One month 1 Create a vision based on design thinking* 2 Put the vision into shape/ Sort out work scenarios/ Create an action plan 3 Strategy implementation phase (trial implementation, etc.) Hold workshops Through workshop, share participants own company s values and consider directions and visions that they should aim for. Envision and select usage scenarios Envision specific work scenarios based on the vision and define necessary strategies and effects. Sort out issues in implementation Investigate what can be achieved by the latest technologies and future technologies Pre-implementation assessment Prototyping for evaluation and verification Develop concepts and a vision Draw pictures of visions that others can identify to clarify the innovation concept. Create a roadmap and action plan Assess the priority of solutions to be implemented and create a roadmap and action plan. Develop a specific plan for implementation Rough estimation of infrastructure Design business operations, create guidelines Design easy-to-use UI Plan a promotion event and activities to spread the vision and strategy inside and outside the company * A method to make the way of thinking and creation techniques used by designers a process and use it to create customer values and market opportunities in business environments.

2 Service Platform for Accelerating the Utilization of Mobile Business FUJITSU Cloud PaaS MobileSUITE Enables integrated management of tablet devices, content, and user IDs that are managed when mobile devices are introduced, reducing man-hours needed for implementing and managing. Enables accessing applications and other content used for business displayed in a list on the portal with the single sign-on (SSO) feature. Simplifies tablet operation for users by allowing applications displayed on portal, to be operated by voice commands, and increases opportunities for using tablets. MobileSUITE is a service platform to connect applications for a wide range of industries, businesses, and smart devices. Content management <Cloud side> MobileSUITE Integrated management feature ID management Terminal management, Measures to prevent loss of terminals Existing business systems Applications/Services Existing SaaS Mobile PaaS feature Development of new application... <Device side> Mobile portal Platform feature Distribution HTML application Service Terminal management agent Platform for secure application execution One ID Cloud side features Integrated management feature Mobile PaaS feature MAM *1 feature that manages mobile applications and content in addition to featuring the user ID management feature. Provides integrated management feature for MDM *2 for managing terminals. Provides WebAPI *3 and SDK *4 for promoting mobile with existing business systems and SaaS. Reduces development man-hour, enables immediate support by existing mobile business systems. Platform feature Provides an integrated authentication feature with a single sign-on and a secure mobile application distribution feature *5 Terminal side features Mobile portal Provides a mobile portal feature which enables integrated management of on-line services, off-line applications, various documents (Office documents, PDF documents, movies, pictures, etc.), hyperlinks, RSS feeds, etc. and displays them in a list. Platform for securely running applications Terminal management agent Provides a secure platform for running mobile applications, in collaboration with a platform feature on the cloud side. Provides an agent feature for integrated management of terminals in collaboration with an integrated management feature on the cloud side. *1: MAM: Mobile Application Management *4: SDK: Software Development Kit *2: MDM: Mobile Device Management *5: Feature to automatically encrypt mobile applications when they are *3: API: Application Programming Interface distributed and decrypt them only when they run on the device.

3 Putting to Use BYOD Secure and User Friendly Remote Access FUJITSU Managed Infrastructure Service: FENICS II Universal Connect FUJITSU Thin Client Solution: MobaRakuda for Smart Devices in-house practice By using your personal smart devices to carry out business, little pockets of time can be used effectively and the speed of business can be improved while reducing costs. Secure and user friendly mobile work environment supporting multi-device interface can be implemented without the need to modify existing web systems. Toward the use of smart devices to carry out business, taking measures to prevent information from being divulged and supporting multi-device interface with existing applications are required. In this solution, business data will not be left on devices thanks to the dedicated secure browser and viewer application, enabling the secure use of cloud services and internal web systems with personal devices. In addition, this system enables the implementation of existing applications as-is and provides user friendly operability that is suitable for smart devices. Groupware Workflow SFA Internal web system Cloud services Remote access service FENICS II Universal Connect Use of /schedule on smartphones Use of PC content on tablets - Data is not left on devices and is secure (secure browsers) - User Interface that can easily be operated with one hand - Stress-free response time even with on-line applications - Data is not left on devices and is secure (high-speed screen transfer) Patent Pending - Applications supporting Internet Explorer can be used on ios/android devices - User Interface that is suitable for touch controls * Sections in this document marked Patent Pending relate to technologies for which a patent application has been submitted.

4 Using Smart Devices for Communication Anywhere Cisco Jabber Demonstration Only Various functions required for business communication, such as voice call, video call, voice message, presence display, and instant message (IM), provided by Cisco Jabber integrated application Participation in web conferences enabled by integration with Cisco WebEx Meeting Center Use as a video conference terminal enabled by integration with Cisco Telepresence Video Fujitsu streamlines communication and improves productivity by integrating voice call, video call, presence display, and instant message (IM), and other functions required for business communication on a single application. This service can be used with a variety of devices, including Windows and smart devices. Android ipad Voice - Voice calls between fixed-line telephones - Busy line and other status can be reported Video - Coordination with video conference equipment is available Integration with Cisco Telepresence Video Windows iphone Conference - A web conference can be held easily by checking the presence of attendees Integration with Cisco WebEx Meeting Center

5 Secure Business Operations Using Virtual Desktops FUJITSU Thin Client Solution Virtual Desktop Service (DaaS) in-house practice Enables external operations to be conducted securely without any risk of data loss or information leakage in the event of devic Reduces operational costs by providing clients with central management. Virtual desktops are emerging as a key solution for work-style innovation, as they allow customers to use smart devices for business and offer the same user experience regardless of the location. Business operations can be conducted securely without any need for data to be stored on local devices, thereby eliminating the risk of data loss. Virtual desktops are managed from the server, which helps reducing administration costs. Internal use (customer site) External use (anywhere) No data stored on local PC Palm vein authentication prevents impersonation Internet or Intranet User experience is the same regardless of the device and OS Can be managed on the server side Virtual desktop environment Customer site/fujitsu site Shared environment Reference price Standard offering: Initial cost of 500,000 yen (+ tax); Monthly cost of 1,250,000 yen (+ tax) Method: Virtual PC desktop; Location: Tatebayashi System Center; No. of IDs: 500; Term: 5 years * Excl. network costs Fujitsu site Dedicated operator System monitoring Troubleshooting User management Security patches

6 Logging on to a Virtual Environment with Palm Vein Authentication SMARTACCESS, palm vein sensor Logging-on is enabled by simply bringing your hand close to the screen. Replaces the input of IDs and passwords with palm vein authentication to ensure safer use of computers. The authentication software, SMARTACCESS, provides an easy way to switch from using IDs and passwords to palm vein authentication. In recent years, to enhance system security and prevent data from being divulged, more and more users are using virtual desktop environments. However, while virtual desktops can be easily accessed from anywhere, the ID/password authentication, which is vulnerable as authentication for remote connections, cannot eliminate the risk of unauthorized access through identity fraud. In order to prevent identity fraud and to ensure simple and reliable authentication, Fujitsu's original palm vein authentication with its authentication software, SMARTACCESS, replaces IDs and passwords with palm vein patterns that are difficult to falsify. The use of the dedicated authentication server, Secure Login Box, and the SMARTACCESS virtual desktop SSO option makes it possible to centrally manage user information and enables single sign-on (SSO) to business applications on a virtual desktop. Usage Preparation/registration (1) Register your palm vein data in the Secure Login Box. (2) Provide a setting for SMARTACCESS palm vein authentication on the ID/password input screen on the virtual desktop. Authentication Perform palm vein authentication on the log-on screen on the virtual desktop to access the virtual desktop. Prevents identity fraud on a virtual desktop through palm vein authentication Logging on to a virtual desktop SMARTACCESS Virtual desktop SMARTACCESS Virtual desktop SSO option Notebook PC with a built-in vein sensor Vein authentication Linkage with authentication information SSO User (account) Comparing vein patterns against account information Secure Login Box ID Password Login **** **** Cancel Business application

7 Jump start modernization in workplaces with Augmented Reality Interstage AR Processing Server/List Creator/Mobile Application Server Advanced Technology Implemented in-house Helps avoid human errors, such as working on wrong items, by presenting appropriate work instructions superimposed on with an actual article. Reduces tasks needed to be worked on when the employee returns to the office by enabling the use of familiar paper forms in the same way as they appear on smart devices. Supports real-time decisions and work in the field by visualizing inspection results, task histories, and matters passed on between people in charge. Augmented reality (AR), which shows actual information, such as images, by superimposing ICT information, such as pictures and letters, on it is already being used in the entertainment industry and others industries. This demonstration shows you how AR is used to carry out business by sharing information with office staff members, displaying work instructions superimposed on actual articles, visualizing the task histories and matters passed on between the people in charge, and completing tasks in the field by information entered there. Fujitsu supports customers changing their work styles based on the technical knowledge we've accumulated through practices inside and outside the company and by using smart devices and AR to carry out business. Eliminates human errors and avoids occurrence of accidents or rework Increases productivity by reducing tasks to be performed in the office Carries out preventive maintenance through real-time decisions in the field Step (1) Pull out this slot Person in charge Instructions are displayed superimposed on the actual article Correct information is shared between the field and office staff Enter field pictures, GPS information, and comments Work is completed in the field Manual History log inventory list Graph Entry of data Comment Information necessary for judgment, including task histories and messages passed on to successor of person in charge, is visualized in the field Field Office Skilled worker Step (1) Pull out this slot Field log Asset information Manual...