CA VPM Overview and Roadmap

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1 CA VPM Overview and Roadmap The Future of Systems Management Agents Nasser Ansari Director, Product Management

2 Terms of This Presentation This presentation was based on current information and resource allocations as of October 2009 and is subject to change or withdrawal by CA at any time without notice. Notwithstanding anything in this presentation to the contrary, this presentation shall not serve to (i) affect the rights and/or obligations of CA or its licensees under any existing or future written license agreement or services agreement relating to any CA software product; or (ii) amend any product documentation or specifications for any CA software product. The development, release and timing of any features or functionality described in this presentation remain at CA s sole discretion. Notwithstanding anything in this presentation to the contrary, upon the general availability of any future CA product release referenced in this presentation, CA will make such release available (i) for sale to new licensees of such product; and (ii) to existing licensees of such product on a when and if-available basis as part of CA maintenance and support, and in the form of a regularly scheduled major product release. Such releases may be made available to current licensees of such product who are current subscribers to CA maintenance and support on a when and if-available basis. In the event of a conflict between the terms of this paragraph and any other information contained in this presentation, the terms of this paragraph shall govern. 2 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright 2009 CA

3 For Informational Purposes Only Certain information in this presentation may outline CA s general product direction. All information in this presentation is for your informational purposes only and may not be incorporated into any contract. CA assumes no responsibility for the accuracy or completeness of the information. To the extent permitted by applicable law, CA provides this document as is without warranty of any kind, including without limitation, any implied warranties or merchantability, fitness for a particular purpose, or non-infringement. In no event will CA be liable for any loss or damage, direct or indirect, from the use of this document, including, without limitation, lost profits, lost investment, business interruption, goodwill, or lost data, even if CA is expressly advised of the possibility of such damages. 3 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright 2009 CA

4 Agenda > Virtualisation Management: Trends, Promises and Challenges > CA Service Assurance and Automation Management in Virtual Environments > CA VPM Features Integrations Roadmap > Questions 4 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright 2009 CA

5 Virtualisation Management: Trends, Promises and Challenges

6 Why Manage Virtualisation? 38 % Growth in Virtualisation Mgmt Number of VMs where management becomes critical % Workloads virtualised in production 6 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright 2009 CA

7 Customer Challenges: Virtualisation SYSTEM ENGINEER DB ADMINISTRATOR LOB MANAGER I need visibility into the performance of all my physical and virtual systems in one place What are the historical utilisation rates? Am I under-provisioning or over-provisioning? NETWORK MANAGER I need to see exactly what the problem is, what is the root-cause and quickly... I want to keep up with the fast changing virtual environment I like the savings of virtualisation but I want to be confident that our customer facing applications are performing well If there is potential service issue, can we pinpoint and resolve the problem quickly within the virtual environment Are we in compliance with all the regulatory requirements in this shared infrastructure? 7 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright 2009 CA SERVICE DESK How is my DB performing in physical & virtual environments and is virtualisation causing performance issues? I would like to see the performance and status of the DB performance as well as virtual systems in one tool Even though we have new teams for virtualisation management, I want to have a consistent process so I know who to notify and who is fixing the issue?

8 Customer Challenge: Balancing Innovation With Operations Allocation of IT budget Today Innovation Operations Sustainability 30% 70% Aspirations for IT budget > Cost Control and Reduction > Improved Service Quality > IT Predictability/Efficiency > Data Center Automation > Improved Service Agility 8 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright 2009 CA

9 What If You Could? > Free up staff for strategic projects by as much as 43% > Reduce downtime by as much as 30% > Improve server to admin ratios by as much as 400% > Reduce your operating expenses by > Improve utilisation of virtual servers as much as 50% between 15 30% Source: CA GIS implementation of CA Tools and IDC case study ROI metrics 9 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright 2009 CA

10 CA Service Assurance and Automation Management in Virtual Environments

11 CA Assurance and Automation Strategy Assurance Service Dashboards and Reporting Automation Service Automation Self Service Provisioning CMDB Service Desk Service Modeling and Impact Analysis Availability and Performance Dashboards and Reports Root Cause Analysis, Event Automation Change Detection and Remediation Performance Management and Reporting IT Process Automation Discovery and Configuration Agent-based or Remote Polling SOA based integrations Database Application Virtual Container Physical Systems Virtual Systems Networks Databases Applications 11 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright 2009 CA

12 CA Assurance and Automation Solution Set Available today Our best in class modular products are increasingly integrated and converging into a single solution for Business Service Assurance and Automation John Swainson, CEO Service Modeling Performance analysis & reporting CA ehealth Performance Manager & CA Spectrum Infrastructure Manager Model based RCA Event management CA Spectrum Service Assurance Manager CA NSM System management Configuration management CA Spectrum Automation Manager Process Automation Provisioning Service Impact Dashboards CA Workload Automation (AutoSys dseries) Workload Scheduling Virtual platforms CA Virtual Performance Management OS Agents 12 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright 2009 CA

13 Virtualisation MANAGEMENT is Key to Broad Virtualisation Rollout Element Management Management Tipping Points Enterprise Management Dev and Test Limited Production Extensive Production Enterprise Platform CA Few mgt. needs Little exec. visibility No process impact Few compliance, security concerns P+V Systems Mgt. Performance Mgt. Business Continuity Provisioning, Change & Configuration Mgt. Integrated Network Mgt. Application Performance Chargeback Compliance & Security Capacity Planning Private & Public Clouds Service Oriented Infra. Predictive Orchestration Next Generation DC 13 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright 2009 CA

14 It's All About Your Ability To > Enhance Visibility = Reduce Costs > Improve Agility = Service Quality > Dynamic Optimisation= Predictability 14 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright 2009 CA

15 Enhance Visibility > Single Pane of Glass Visualise your entire virtual infrastructure Leverage existing investment in fault management solution to manage virtual servers Automatically discover virtual servers, their virtual machines and the logical relationships between them 15 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright 2009 CA

16 Enhance Visibility > Keep up with the changes in virtual environments Visually distinguish virtual hosts and physical host in the topology map and highlight known issues Detect Dynamic Resource Allocation needs and vmotion activity and automatically update the topology in real-time Vmotion Occurs! 16 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright 2009 CA

17 Enhance Visibility > Maintain your IT Service context Add virtual infrastructure to your traditional tool and gain top down service context across your all your IT domains Leverage existing escalation and notification processes to virtualised environments 17 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright 2009 CA

18 Improve Agility > Rapid Fault Isolation and RCA Proactively poll and capture real-time metrics from virtual hosts and VMs Root cause analytics based on models vs. rules to isolate faults across physical and virtual systems and intelligently suppress symptomatic alarms on virtual machines 18 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright 2009 CA

19 Dynamic Optimisation > Improve Predictability Proactive performance monitoring across IT domains systems (virtual, OS), networks, databases and applications Plan for capacity by getting real-time dashboard metrics and historic view of your virtual infrastructure Proactively identify systemic issues in the virtual environment before they impact the services and users 19 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright 2009 CA

20 Dynamic Optimisation > Optimise Resources Allocate and de-allocate resources across VMs based on policy Improve ROI of individual virtualised hosts 20 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright 2009 CA

21 CA s Credentials in Virtualisation Management EMA All Star First Team solo Strong innovation, highly capable, proven solutions Integrating virtual and physical systems management, rather than silo-based approach Breakthrough CA Data Center Automation Manager CA Embraces Virtualisation As Future Of Data Center Management CA Embraces Virtualisation As Future Of Data Center Management Test shows CA has the best handle [of virtualisation management] 21 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright 2009 CA

22 CA Virtual Performance Management (CA VPM) Let s Talk Capabilities

23 CA VPM Overview > Delivers standards-based, integrated fault and performance management for both virtual and physical Systems > Common agent technology that is integrated with CA s enterprise managers CA Spectrum Infrastructure Manager CA ehealth Performance Manager CA NSM CA Spectrum Automation Manager > Provides centralised management of physical, virtual and clustered systems and broad coverage of heterogeneous platforms 23 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright 2009 CA

24 Common Performance & Availability Metric Collection Assurance Performance and Utilisation Reporting Event Correlation and Root Cause Analysis Automation Service Automation & Provisioning Self Service Provisioning Change Management and Remediation Integration with Assurance and Automation Managers SOA Based Architecture Deployment and Configuration Services Monitoring and Management Modules Common Security Model Based Access CA VPM: Centralised Management Clusters Virtual Container Physical and Blade Systems Virtual Systems Cluster Systems 24 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright 2009 CA

25 CA VPM: Benefits For You > Provide centralised management of physical, virtual and clustered systems and broad coverage of heterogeneous platforms > Add virtualised environments seamlessly to existing systems, network management tools Faster time to value Accurate root-cause and fault isolation Proactive performance monitoring Top down service views > Built-in integrations with CA Spectrum Infrastructure Manager CA ehealth Performance Manager CA NSM CA Spectrum Automation Manager Enhance operational visibility and reduce costs Improve service quality and predictability Improve ROI using existing tools and established processes 25 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright 2009 CA

26 Core Functionality > Real-time discovery and topology mapping Enables administrators to locate every aspect of the virtual host and its sessions > Centralised management of virtual and physical environments Single point of control and operational visibility > Broad coverage VMware, Sun, IBM and Citrix > Proactive performance monitoring and reporting Enable baseline and also in capacity planning Dynamic resource brokering to optimise resources > Web-based user interface and reporting Browser based access to simpify deployment > Role-based access Defining access privileges according to the role of the user 26 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright 2009 CA

27 Centralised View 27 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright 2009 CA

28 Broad Platform Coverage > Virtual Platforms VMware Sun Solaris Zones IBM POWER LPAR P5/P6 Cisco N1000v * Hyper-V * Xen Support MS Clusters * IBM HACMP * Sun Cluster * > OS Platforms Windows Sun Solaris AIX Red Hat Linux SUSE Linux HPUX DIGITAL UNIX zlinux * * Coming Soon * Coming soon 28 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright 2009 CA

29 VMware Support > Visualise the logical relationships of physical and virtual servers > Enhances existing business process views to provide insight to the business value of virtual resources > Multiple vcenter view VC Integration Architecture Manager Components CA VPM VC agent components installed ESX Server VC Server ESX Server ESX Server 29 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright 2009 CA

30 Reporting > Inventory reports > Top N utilisation reports > Snapshot / VMware tools reports > Datastore reports 30 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright 2009 CA

31 Dynamic Resource Brokering > Flexible > User defined actions > More Actions available > Across platforms 31 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright 2009 CA

32 Virtual Machine Provisioning > Virtual Machine provisioning through virtualisation vendor management console > Template / through specification 32 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright 2009 CA

33 CA VPM: Value Proposition Key Challenges Heterogeneous virtual environment Virtual machine sprawl Increased downtime Poor performance metrics Fluctuating resources Key Functionality Centralised management for VMware, Sun, IBM and Citrix Auto discovery and topology mapping of VMs to host machines Models based vs. rules based root cause analytics and fault isolation Proactive performance monitoring for better capacity planning Dynamic resource brokering to optimise resources from 15-30% VM security and access Role based access and security 33 October 20, 2009 Copyright 2009 CA. All rights reserved.

34 Customers Success Stories Leading HR Outsourcer Challenge: Poor performance visibility in their VMware environment, poor application availability Results: Centralised and standardised management of their virtual and physical server environments Critical visibility into VMware performance that previously did not exist Identified and resolved recurring problems and eliminated quick fixes Leading IT Commerce to Financials, Banks Challenge: Many point tools, needed a Standardised tool that could scale and be cost effective Results: Simplified and standardised their global infrastructure management across P+V Increased IT productivity Controlled costs Leading Virtualisation Vendor Challenge: Outgrew their open source tool, needed RCA, OS level monitoring, deep performance Results: Single pane-of-glass to manage both their physical and virtual environment Improved serviced quality Gained OS level performance metrics Fastest Growing Gaming Company Challenge: Safeguarding IT performance and availability of assets paramount to quality of guest services Results: Single pane-of-glass for improved operations Faster response due to models based RCA Reduced downtime due to application availability 34 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright 2009 CA

35 Virtualisation Management Partnerships > VMware Collaboration and partnership for more than 5 years CA was one of the first vendors to achieve VMware Ready Optimised certification program Additional collaboration for VMware Stage Manager within CA Spectrum Automation Manager Joint CA-VMware White Papers and Technical briefs > Sun Collaboration and partnership for more than a decade CA supports management of Sun Solaris, Zones and Sun clusters in addition to comprehensive support for Sun Operating Systems Joint CA-Sun White Papers and Technical briefs > IBM Collaboration and partnership for more than a decade CA supports management of POWER based virtualisation CA products have achieved IBM VIOS certifications > Microsoft Collaboration and partnership for more than a decade Early Access to Beta Software CA integrates with MS SCOM and provides comprehensive support for all OS platforms Planned support for Hyper V and MS Clusters > Others Cisco, RedHat, Citrix, Novell HP 35 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright 2009 CA

36 Summary > Virtualisation Management: Trends, Promises and Challenges > CA Service Assurance and Automation Management in Virtual Environments > CA VPM Features Integrations Roadmap 36 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright 2009 CA

37 Don t Miss Out On These Related Sessions and Labs... > CA VPM r12: The next generation deep dive > 49% of Data Centers are virtualised: Learn how you can integrate both your physical and virtual environments > First Look Session Managing database performance within virtual environments > Virtualisation Hands on Lab: Integrations with CA ehealth Performance Manager, CA Spectrum Infrastructure Manager 37 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright 2009 CA

38 Questions