Leveraging Geography to drive Business Value

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1 Leveraging Geography to drive Business Value MidWest ESRI Utility User Group Ken Brelsford ESRI

2 ESRI would like to thank you for taking the time to support the MidWest ESRI Utility User Group. The following presentation is for ESRI customers only. It may not be provided to anyone outside of your organization in whole or part without written permission from ESRI.

3 Who you are Typical Small Electric Utility Members/Customers: 25,000 Transmission Lines: 280 miles Overhead Lines: 2,800 miles Underground Lines: 135 miles Substations: 40

4 Energy Service Provider What you do Provide Safe, Reliable Service Manage Assets Perform Work Respond to Events Support your Communities Environment Employment Charity

5 Your Stakeholders Expectations and Obligations Regulators Customers Commissioners Employees Suppliers / Contractors Communities influence how you run your business

6 Business Climate Pressures and Opportunities Economic Crisis Climate Change Technology Advancements Energy Demand Aging Workforce Aging Infrastructure Renewable Energy Smart Grid DOE Stimulus Grants IFRS (Accounting) ACME SOLAR more visible to the public eye today

7 You are busy every day! Managing all facets of your business

8 Requires managing vast amounts of information Information shares geography as a common denominator Customers Work & Crews Assets / Network Land/ ROW Programs (Marketing, Community ) Environmental ~85-90% of your data has a geographic dimension

9 Utilities are Geographic Organizations Creating, managing, viewing, analyzing and reporting geographic information Example: Equipment Recall Model No Asset ID How many do I have installed? Where are they? Who do they impact? How & when can I replace them? What is it going to cost? Status work/budget? SN SN SN SN SN SN Total 57 You rely on geography to run your business it is fundamental to just about everything you do

10 Utilities are Geographic Organizations Creating, managing, viewing, analyzing and reporting geographic information Example: Equipment Recall How many do I have installed? Where are they? Who do they impact? How & when can I replace them? What is it going to cost? Status work/budget? You rely on geography to run your business it is fundamental to just about everything you do

11 Utilities are Geographic Organizations Creating, managing, viewing, analyzing and reporting geographic information Example: Equipment Recall How many do I have installed? Where are they? Who do they impact? How & when can I replace them? What is it going to cost? Status work/budget? You rely on geography to run your business it is fundamental to just about everything you do

12 Utilities are Geographic Organizations Creating, managing, viewing, analyzing and reporting geographic information Example: Equipment Recall How many do I have installed? Where are they? Who do they impact? How & when can I replace them? What is it going to cost? Status work/budget? Equipment Recall Replacement Routes You rely on geography to run your business it is fundamental to just about everything you do

13 Utilities are Geographic Organizations Creating, managing, viewing, analyzing and reporting geographic information Example: Equipment Recall How many do I have installed? Where are they? Who do they impact? How & when can I replace them? What is it going to cost? Status work/budget? Labor/Fuel: $6, Equipment Recall Replacement Routes You rely on geography to run your business it is fundamental to just about everything you do

14 Utilities are Geographic Organizations Creating, managing, viewing, analyzing and reporting geographic information Example: Equipment Recall How many do I have installed? Where are they? Who do they impact? How & when can I replace them? What is it going to cost? Status work/budget? You rely on geography to run your business it is fundamental to just about everything you do

15 Utility Common Challenges Our observations and experiences working with several hundred Utilities Common Challenges Too much time spent researching information Protracted planning and response to changes or events Difficult to get information to and from the mobile worker Limited ability to understand the performance of investments and initiatives Individually and collectively these challenges impact your performance

16 GIS Supporting the Utility Business Addressing 4 common organizational patterns Data Management Planning & Analysis Workforce Optimization Operational Awareness A Complete Integrated System Store, manage & maintain accurate data records Transform data into actionable intelligence Get information into and out of the field. Disseminate knowledge & gain consensus Desktop Server Online Mobile ESRI The Geographic Advantage

17 Operational Awareness Demonstration Disseminating knowledge and gaining consensus

18 GIS Supporting the Utility Business Addressing 4 common organizational patterns Data Management Planning & Analysis Workforce Optimization Operational Awareness A Complete Integrated System Store, manage & maintain accurate data records Transform data into actionable intelligence Get information into and out of the field. Disseminate knowledge & gain consensus Geodatabase Geoprocessing Framework Logistics and Smart Client Web Desktop Server Online Mobile ESRI The Geographic Advantage

19 Data Management Organize, manage and disseminate data Integration and organization of disparate data Data Governance Improving accuracy and currency Reducing duplication of data/entry Data models Author and publish data ESRI Copy right 2010 the foundation for supporting your business processes

20 Data Management Organized onto a single geographic fabric Organize Manage Disseminate CAD, XLS, other files Corporate Databases Enterprise Business Systems Governance Create, Publish & Maintain Geographic Content Governance Planning & Analysis Access and Manage Mobile Data Transactions External/Web Maintain Comprehensive Situational Awareness

21 Data Management Demonstration Organize, manage and disseminate information

22 GIS Supporting the Utility Business Addressing 4 common organizational patterns Data Management Planning & Analysis Workforce Optimization Operational Awareness A Complete Integrated System Store, manage, & maintain accurate data records Transform data into actionable intelligence Get information into and out of the field. Disseminate knowledge & gain consensus Geodatabase Geoprocessing Framework Logistics and Smart Client Web Desktop Server Online Mobile ESRI The Geographic Advantage

23 Planning & Analysis Transforming data into actionable intelligence Often missed, as focus is on the map Employ geography as strategic factor Spatial relationships and patterns provide a unique perspective a new dimension to your business Leverage investment in data to drive business value Provides ability to easily model and analyze business needs as they emerge and re-emerge

24 Planning & Analysis Demo Storm Planning Model

25 GIS Supporting the Utility Business Addressing 4 common organizational patterns Data Management Planning & Analysis Workforce Optimization Operational Awareness A Complete Integrated System Store, manage, & maintain accurate data records Transform data into actionable intelligence Get information into and out of the field. Disseminate knowledge & gain consensus Geodatabase Geoprocessing Framework Logistics and Smart Client Web Desktop Server Online Mobile ESRI The Geographic Advantage

26 Workforce Optimization Getting timely and accurate information into and out of the field Optimally deploy field resources Leveraging best practices of planning & analysis Provide: Accurate/complete information to field personnel Tools to easily capture information Quickly communicate conditions back to the office Improve accuracy and timeliness of data Empower field workers to make decisions where/when needed directly contributing to the success of the entire organization

27 Workforce Optimization Demo Getting timely and accurate information into and out of the field

28 GIS Supporting the Utility Business Addressing 4 common organizational patterns Data Management Planning & Analysis Workforce Optimization Operational Awareness A Complete Integrated System Store, manage, & maintain accurate data records Transform data into actionable intelligence Get information into and out of the field. Disseminate knowledge & gain consensus Geodatabase Geoprocessing Framework Logistics and Smart Client Web Desktop Server Online Mobile ESRI The Geographic Advantage

29 Operational Awareness Disseminating knowledge and gaining consensus Provides a single, geographic view into activities and events affecting the organization A culmination of the best practices of data management, geo-analytics and workforce optimization Enabling a platform that supports decision making and exchange of information to stakeholders inside and outside the organization. providing a real-time window into your business

30 Operational Awareness Demonstration Information Sources Workforce Optimization Traffic CNN Alerts Streets Imagery Dispatch Outage Mgmt AVL Shared GeoData Weather Planning & Analysis Asset Mgmt Work Mgmt CRM SCADA providing a real-time window into all of your business

31 Operational Awareness Demo Review Disseminating knowledge and gaining consensus

32 Summary Leveraging Geography to drive Business Value in Utilities Utilities are geographic organizations Stakeholder expectations are increasing GIS is not just a map; it is a business system that follows these 4 patterns to help you run your organization more effectively Data Management Planning & Analysis Workforce Optimization Operational Awareness A Complete Integrated System Store, manage & maintain accurate data records Transform data into actionable intelligence Get information into and out of the field. Disseminate knowledge & gain consensus Desktop Server Online Mobile ESRI -The Geographic Advantage 32

33 ESRI ArcGIS

34 ArcGIS Desktop ArcInfo (Geoprocessing / Analysis) ArcEditor (Create / Manage) ArcView (Use) ArcReader (View) Common, Scalable Family of Products

35 ArcGIS Server Editions Level of Functionality Workgroup Basic Standard Advanced Enterprise Basic Standard Advanced Workgroup Editions Enterprise Spatial Analysis & Mobile Functionality Advanced Scaled by Capacity Visualization, Editing & Mapping Data Management Standard Basic 35

36 Scalable Geodatabases Support for File, Personal, and Workgroup Geodatabases ArcGIS ArcSDE Personal GDB Access-based File GDB Personal GDB Embedded SQL Express Workgroup GDB Enterprise GDB RDBMS 36