DATA BASED BUSINESS MODELS AND NEW INDUSTRIAL PROCESSES SEPTEMBER 19, 2018

Transcription

1 DATA BASED BUSINESS MODELS AND NEW INDUSTRIAL PROCESSES SEPTEMBER 19, 2018

2 COMPANY PROFILE Managing Directors Alexander Haid & Jürgen Buchert Key Facts Founded in March 2017 Capital: share capital of EUR divided into shares Registered Local Court Munich HRB and VAT-Nr. DE Offices & Team Head Office Ismaning (DE) Development Office Mannheim (DE) Capacity: 40 FTEs (full-time equivalents) Data Storage & Routing EU only Shareholder Committee ATRI Roland Dilmetz Director Bosch Aftermarket Manfred Baden President Carat Thomas Vollmar Managing Director Continental Aftermarket Peter Wagner VP IAM Eucon Sven Krüger CEO GVA Maria Kloster Managing Director Mobivia Marcel Di Nallo Director Schaeffler Aftermarket Michael Söding CEO ZF Helmut Ernst VP Aftermarket 1

3 OUR BUSINESS MODEL Definition of Prices, Terms & Conditions B2B Contract Acceptance of Prices, Terms & Conditions Added Value for B2X Use Cases B2C DATA PROVIDER DATA CONSUMER B2B B2B2C Providing Data Brokering Data Consuming Data 2

4 THE ENABLER FOR CONNECTED MOBILITY SERVICES Use Acquire Maintain Vehicle Information Collaborate In-Vehicle Data Search Learn Sell Process Data Sell Produce 3

5 PARTNER USE CASES MAP (08/2018) VEHICLE INFORMATION Vehicle Service Due Pull and prepare regular workshop jobs Part & Price Info Get Information about Parts and Prices Field Data Reports Gain Insights about Vehicles in Field Cost of Ownership Predict value and cost of ownership Vehicle 2 Parts Enable identification & cross-references of parts Vehicle Certification Certify history mileage, ws jobs & damages IN-VEHICLE DATA Repair on the Spot Reduce downtime by better information Driving Safety DTC Recommendations & Remote Diagnostics Fraud Protection Protect Insurance against fraud by alerts Vehicle Health Monitor status and health of vehicle Driver Score Qualify Driver based on Driving Behavior Algorithm Validation Validate innovative services & algorithms PROCESS DATA GPS-based Marketing Attract near-by vehicle into workshop Vehicle Tracking Vehicle Monitor for Mileage, GPS, Trips Driving Convenience Provide convenience info (parking, traffic, etc.) Workshop Booking Online booking of workshop slots Asset Management Enable detailed assets for vehicle Insurance Map Information Get and Place Map Information Location Management Manage location & reputation on maps Complaint Mgmt Handle and analyze field complaints Real Market Analysis Insights by Invoice Reverse Engineering 4

6 INDUSTRIAL PROCESSES IMPROVEMENT POTENTIAL DOWNSTREAM: warranty management Field quality management processes today are mostly based on reaction to occurrence of failures. Shipping and analyzing parts samples is effort intensive and expensive. For mechanics in the workshop it is often difficult to identify straight away the root cause of the failure on recent vehicles under warranty. Thus a substantial portion of parts are changed needlessly. Quality issues tend to be detected late, generating high costs. UPSTREAM: real field load analysis Sharing live load data and manufacturing data offers the possibility to improve products specifications and design based on vehicles real usage. Cost can be reduced by avoiding over-designs. Possible deviations between parts specifications and real use can also be detected at an early stage. 5

7 PLATFORM FOR OEM TIER 1 DATA EXCHANGES Need for a fast and cost effective data exchange platform for: Warranty processes, recall campaigns management, field load data OEM DATA Vehicle data Warranty data Diagnostic data TIER 1 DATA Product data Warranty data Parts process data CLOSED SYSTEMS NEED FOR A TRUSTEE TO ENABLE SENSITIVE DATA MERGE 6

8 PLATFORM FOR OEM TIER 1 DATA EXCHANGES Analytics Pilot in Q4/2018 OEM Tier 1 Adapter Trustee Service Hosting Environment AFQM Service Instance AFQM Service Instance Service Container Hosting Environment Partner Implemented Service Brokering Platform Marketplace with Data & Service Catalogue, Contracting, Billing, Monitoring, Data access and usage Brokering & transformation Data lifecycle management Trustee service hosting environment Host partners services on Caruso Enable Big Data advanced analytics functionality Brokering platform Provisioning of data & services Contracting, pricing, billing as a service Visibility and data access rules Data privacy & consent management Adapter framework and APIs Semi-automatic onboarding Trustee Data Storage Raw Data Storage Result Data Storage Models Trustee data storage Data provisioning on-platform Extended data lifecycle management Controlled access, role- and scenario based 7

9 HARMONIZING DATA & ENFORCING ACCESS RIGHTS Data harmonization Integration of service consumer systems for data delivery to service Harmonization of proprietary data formats Data protection enforcement Service consumers can only access data for which they have the appropriate access right Prevention of abusive service behavior through technical and organizational measures 8

10 OUR CONTACTS Jürgen Buchert Managing Director - Shareholder Management CEO TecAlliance GmbH, responsible for Global Industry Solution driving the Digital Automotive Aftermarket. Experience in OE Vehicle Data, OE Parts Data, Repair and Maintenance Information, Car Parc, Order to Invoice Management, Master Data Management, Service and Repair Job Management. Alexander Haid Managing Director 20 years experience in global & regional senior management positions in the international automotive after sales industry. Extensive experience in B2B Business across various sales channels, commodities & investment goods, after-sales services, product & channel marketing. Dr. Ulrich Keil Chief Technology Officer Former Head of AGT software development with experience in technical definition, development and delivery of AGT's advanced IoT Analytics (IoTA) platform. Specialties: Agile Software Product Development, Business Process Management, Platform Technology, IoT Platforms, Cloud Technology. Dr. Jens Knodel Chief Ecosystem Architect 15 years of experience in establishing and architecting software ecosystems. Former Leader of the research program Smart Ecosystems at Fraunhofer IESE. Gwenael de Calan Head of Sales Specialties: Automotive Aftermarket in Europe, Oceania and Asia, market research, sales and marketing for workshop equipment and automotive service solutions. Henk Kromhout Head of International Business Development Experienced managing director with a demonstrated work history in the automotive industry. Skilled in Business Development, Operations Management, Sales & Retail. Christian Müller Head of Marketing & Communication Proven track record of creating outstanding customer experiences for leading companies across all sectors including consumer, product, and sales marketing and communications. 9

11 THANK YOU. 10