#EMEARC16. TU Delft Library

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2 Welcome

3 TU Delft Library

4 Delft University of Technology TU Delft: almost students academics, managerial staff TU Delft Library: 42 km storage capacity monographs, e-books, journals (95% online) digital objects in repositories Library also services the engineering and science community in the Netherlands

5 CHANGE. MANAGEMENT

6 Change time time

7 A new library system TU Delft Library wanted to move to a multi-tenant cloud library and discovery system changes: from: Aleph, Discover, Docutrans, Excel sheets, etc. to: one integrated system via: European Tender, result: choice for OCLC s WMS no locally installed systems no systems maintenance continuous delivery

8 Why? less out of pocket costs software licenses, servers, maintenance more efficiency data sharing, integration of e-resource management improved services for end-users WorldCat Discovery: much more publications accessible use of WMS and Discovery APIs for innovation

9 Efficiency Shared collection management Shared cataloguing Shared vendor management Shared licence management Knowledge Base Vendor information License information Information providers

10 WMS. IMPLEMENTATION

11 Implementation project How? TU Delft Library, TU Delft ICT and OCLC professional project manager, project board managers of subprojects as team members (configuration, conversion, integration with local systems, tests, training, communication) early adopters: early access to WMS, configuration, tests, liaison colleagues project planning: configuration design => conversion => tests => training => golive! => follow-up integration local systems January July 6,

12 Multi tenant

13 WMS. CONFIGURATION

14 e-resource management WorldCat Discovery & migration Workflow after golive! e-books and articles from e-journals had to be accessible switched on the TU Delft Collections in Collection Manager which is not an easy task... select: negotiations, condition acquire: Acquisition describe: Licence Manager & Collection manager access: check renew: Acquisition (& Licence Manager & Collection manager)

15 Circulation Patron types minimum number of patron types (20 4) Shelving locations Check in combination of location and status (conversion) logistics Automatic renewal TU Delft request

16 Authentication Students and staff synchronization with identity management and campus card systems Federated authentication all users sign in trough SURF Conext External users with a SURF Conext account: on-the-fly registration in WMS other users register as guests in SURF Conext (OneGini)

17 EZProxy & Link resolver IP authentication providers added IP number of the (hosted) EZProxy server to the existing TU Delft range plan: all access through EZProxy ask providers to remove the TU Delft ranges Link resolver changed link resolver from SFX to WMS used redirect on existing SFX URL

18 CHANGE. TU DELFT LIBRARY Aleph Versie 11 Aleph Versie 12 Aleph Versie 13 Aleph Versie (16) 18 WMS Continuous delivery Dobis Libis

19 Thank you Frits van Latum Project manager

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21 WorldShare in South Africa Pierre Malan Director: Client Services (Sabinet)

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23 Established in 1983 We serve libraries Represent OCLC in Africa since 1995 Over 80 staff members

24 About Sabinet and OCLC WorldCat SACat (SA Union Catalogue) 250+ libraries Cataloguing Interlending Reference Records:

25 ( South Africa ) Discovery (30+) Metadata (200+) ILL (20) License Mngr (6) EZproxy (45) Acquisitions Circulation

26 Sabinet and WorldShare WorldShare Interlibrary Loan 2013 Implemented at 19 Academic Libraries WorldShare Discovery Services 2014 started process of implementation at 22 Academic Libraries WorldShare Metadata started in mid 2014 to migrate 200+ libraries using OCLC Connexion WorldShare License Manager Implemented at the University of Pretoria Records:

27 Sabinet and WorldShare Signed Sept 2014 Implemented Jan 2015 (Migrated from Symphony) Signed Mar 2015 Implemented Oct 2015 (Migrated from Quadra Star) Signed Oct 2015 Go Live May 2016 (Migrated from Millennium) Signed July 2015 Go Live Apr 2016 (Migrated from Millennium)

28 Enrolment: 37,850 Undergraduates: 24,897 Academic staff: 1,472 Library Items: >1,5m

29 University of KwaZulu Natal Previous system 7 years Users (Library staff, lectures and students) expected more UKZN s e-strategy Consolidation of services offered Focus on services rather than systems Restructured Economic viability

30 In preparation of migration What to migrate and what not. Amnesty period Cleaning up of records Carefully reconsider policies Circulation freeze

31 July 2014 Sept 2014 project started Scope Statement Data Migration and Training Final testing and go live Jan 2015 Training Metadata Discovery Acquisitions Circulation Data Migrated Bibliographic data Patron data Circulation data (Loans, Fines, Holds, Stats)

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33 The experience There will be change Management commitment is vital Involvement of staff Constant communication And yes, things will be different

34 The result DOK Library staff Streamlined workflows Better productivity Enhanced collection development Streamlined policies and procedures Focus shift back to business Cost savings Library customer Enhanced access to content More familiar environment One stop / complete service Increased content use

35 THANK YOU!

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37 WMS implementation: the UKZN Library experience Nonhlanhla Ngcobo Manager:Renaud Library Information Services Cecil Library University of KwaZulu-Natal

38 UKZN s vision is to be the premier university of African scholarship

39 Our students are techsavvy people who required a system that would measure up to their expectations. WMS is tailor-made for users of today.

40 Together we advance farther, faster

41 WMS is like a one-stop shop where they can get all the information they need.

42 The benefits for our users were immediately visible.

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44 Thank you Nonhlanhla Ngcobo Manager:Renaud Library Information Services Cecil Library

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46 My Story Ifeoma Ebinumoliseh Post Graduate Student in Chemistry, School of Chemistry and Physics, University of KwaZulu-Natal

47 I had to fight for my right to an education and I would only get one by being strongwilled and by refusing to give up.

48 During my undergraduate days in Nigeria, libraries only had old and outdated books, mostly no internet access and our laboratories didn t have the right chemicals and equipment.

49 The library is the passport I have used in times past and present to get through my struggles for a better education.

50 There is even a big difference between the access I have to information between this year and last year.

51 I cannot quantify enough how important it is to have access to repositories of high-quality information.

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53 Together we advance farther, faster

54 Thank you Ifeoma Ebinumoliseh Post Graduate Student in Chemistry, School of Chemistry and Physics, University of KwaZulu-Natal

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