BOARD OF DIRECTORS MEETING (Open)

Transcription

1 BOARD OF DIRECTORS MEETING (Open) Date: 14 November 2018 Item Ref: 03i TITLE OF PAPER TO BE PRESENTED BY ACTION REQUIRED Digital Transformation Strategy High Level Timeline/ Roadmap Phillip Easthope, Executive Director of Finance, IMST, Facilities & Performance Acknowledgement OUTCOME TIMETABLE FOR DECISION For the Board to be assured that there is an agreed timeline/ roadmap supporting the recently approved Digital Transformation Strategy November 2018 Board of Directors Meeting LINKS TO OTHER KEY REPORTS / DECISIONS STRATEGIC AIM STRATEGIC OBJECTIVE BAF RISK NUMBER & DESCRIPTION LINKS TO NHS CONSTITUTION & OTHER RELEVANT FRAMEWORKS, RISK, OUTCOMES ETC IMPLICATIONS FOR SERVICE DELIVERY & FINANCIAL IMPACT Board of Directors - November 2018 NHS GDE Fast Follower Application Integrated Mental Health Care OBC Mobile & Connectivity OBC Performance Management & Business Intelligence OBC Value for Money A404: Use technology to deliver new ways of working and new care models A403 There is a lack of embedded-ness of the Digital Strategy and interdependencies with associated strategies. NHS Five Year Forward View: Harnessing Technology and Innovation NHS National and GDE Investment Programmes Digital Programme The Strategy defines a range of digital transformation programmes and plans. The investment required to deliver the Digital Transformation Strategy has been estimated and included in the Capital Plan.

2 There is opportunity for match funding of 3m for 2018/19 and 2019/20 from the NHS GDE Programme over two years. This application has been successful and we have been invited to move to the next stage of developing the funding agreement. Business Cases will be developed for the investment and on-going revenue commitment following approval of the Strategy. CONSIDERATION OF LEGAL ISSUES GDPR CQC Data Security Standards Author of Report Nicola Haywood-Alexander Designation Director of IMST Date of Report October 2018 Board of Directors - November 2018

3 SUMMARY REPORT Report to: BOARD OF DIRECTORS Subject: Digital Transformation Strategy High Level Timeline/Road Map Author: Nicola Haywood-Alexander, Director of IMST 1. Purpose For Approval For a collective decision To report progress To seek input from For information Other (please state below) X 2. Summary Following receipt and approval of the Trust s Digital Transformation Strategy at the May 2018 Board of Directors Meeting, an outstanding action was to provide a high level timeline/road map to accompany this strategy prior to publication on the Trust s website. This was made available to EDG members at their meeting on the 4 th October 2018 and to Board members, via dated 12 October In accordance with a request from the Trust Chair the timeline/roadmap is presented here today to note receipt and to complete the action. 3 Next Steps Following receipt, the Digital Transformation Strategy will be published on the Trust s website. 4 Required Actions Board to note receipt. Board action (12 09/05/2018) closed. Publish Digital Transformation Strategy. 5 Monitoring Arrangements Progress reports regarding delivery of the Digital Transformation Strategy will be provided at agreed intervals. Board of Directors - November 2018

4 6 Contact Details Phillip Easthope, Executive Director of Finance, IMST, Facilities & Performance Nicola Haywood-Alexander, Director of IMST Board of Directors - November 2018

5 Digital Transformation Strategy New Models of Care Interoperability Safe and Secure Anytime, anyplace anywhere Co-Creation Intelligence R e s p e c t F a i r n e s s A m b i t i o n C o m p a s s i o n A c c o u n t a b i l i t y P a r t n e r s h i p

6 Forward View: Harnessing Technology and Innovation Helping people manage their own health Digitising hospitals Technology to support the NHS priorities Innovation for future care improvement SYB ICS Digital Vision A citizen in South Yorkshire and Bassetlaw will be able to access and use digital technology and information to improve or maintain their own health and wellbeing and expect any person or organisation involved in their care to do the same

7 SHSC Digital Vision and Aims Our vision is a technologically and digitally enabled health and social care system built for and in co-production with our citizens to improve their mental health and wellbeing 1. Citizen and Patient Empowerment 2. System integration and operational efficiency 3. Strategic Decision Support 4. Health Innovation and Digital Capacity 1. Sustaining Digital Engagement and Innovation Integrated Healthcare Systems that improve Patient Pathways Digital Co-production Leading Edge Production of Patientcentric Healthcare Apps 2. Updating the ICT Infra-structure Best Value Infrastructure Secure yet Flexible Remote and Mobile Access Customer Service that supports Digital Inclusion 3. Optimising our Information Assets Data, Information and Intelligence Efficient, Effective Provision and Use of Information and Information Systems Improved Data Quality 4. Modernising IMST Provision Innovation Partnerships Rapid, Responsive and Collaborative Development Sustainable development of IMS services

8 SHSC Digital Strategic Aims Sustaining Digital Engagement and Innovation Modernising IMST Digital Transformation Updating the ICT Infrastructure Optimising our Information Assets R e s p e c t F a i r n e s s A m b i t i o n C o m p a s s i o n A c c o u n t a b i l i t y P a r t n e r s h i p

9 SHSC Digital Strategic Objectives 1.1 Rapid Responsive Collaborative Development 1.2 Leading Edge Healthcare Apps 1.3 Patient Pathway Management 4.1 Relevant, Up - to-date Skills 4.2 Empowered Professionals 4.3 Best Practise High Digital Maturity Excellence in IT Service Management and Governance 2.1 Best Value Infrastructure 2.2 Secure, Flexible Mobile Access 2.3 Great Customer Service 3.1 Accessible Records, Data and Information 3.2 Efficient, Effective Use of Information 3.3 Improved Data Quality R e s p e c t F a i r n e s s A m b i t i o n C o m p a s s i o n A c c o u n t a b i l i t y P a r t n e r s h i p

10 TRANSFORMATION supported by information 4.1 Technical and Digital Skills Development 4.2 Health Tech Innovation 4.3 Management and Technical Tools 4.4 Agile delivery, Portfolio Planning and Prioritisation 4.5 Service Offerings for Sustainable Growth Invest in FUTURE Capability 1.1 Shared Records for system-wide healthcare interoperability 1.2 Portals 1.3 Integration Platform 1.4 Co-production: Social Media Web-based and Applications 1.5 Next Generation Patient Pathway System PATIENT PATHWAYS PARTNERSHIPS PROFESSIONALISM 3.1 Data, Information and intelligence 3.2 Data and Information Governance 3.3 Data Warehouse 3.4 BI and Self service Reports 3.5 Shared business information solutions, systems and service One OPTIMISED Information Architecture 2.1 Licensing 2,2 Cyber Security 2.3 Public Services Network and Multichannel WiFi 2.4 Cost -effective Hardware, Prescribed Devices 2.5 Mobile Voice and Data Treat Data as an ASSET R e s p e c t F a i r n e s s A m b i t i o n C o m p a s s i o n A c c o u n t a b i l i t y P a r t n e r s h i p

11 Healthcare Outcomes and Benefits Empowering citizens in their healthcare and well-being Better patient outcomes: -> integrated healthcare -> recovery and relapse -> safety -> handovers -> experience Reduction in costs: -> healthcare delivery models -> operations -> estates -> quality assurance

12 Delivered in Integration Architecture Blueprint Urgent Insight functionality Electronic Discharge CMHT Reconfiguration Screening Tool SM Electronic Prescribing 2.1 Licensing risks and optimisation 2.2 Cyber Security Secure Patient WiFi GovRoam HSCN federated procurement Business Information Systems Review Strategic Principles for Business Information Systems Exec BI Dashboard Managed services and project management contracts with CCGs Capacity building for services Digital Transformation Strategy, Portfolio and Plan Data and Information Governance and Policy Review Management and skills development for staff

13 Digital Maturity Performance Readiness 2019 Information Governance 2017 Strategic Alignment Leadership Resourcing Governance 2015 No digital strategy, governance and investment portfolio in place Capability 2019 Transfer of Care Medicine Management & Optimisation Asset & Resource Optimisation 2017 Decision Support Remote and Assistive Care 2015 Records, Assessment & Plans Asset & Resource Optimisation Infrastructure 2019 Mobile Remote access speed Service Management 2017 Asset Management Cyber Security Patient WiFi 2015 Repairs & substitutions Data Centre resilient Incident management R e s p e c t F a i r n e s s A m b i t i o n C o m p a s s i o n A c c o u n t a b i l i t y P a r t n e r s h i p

14 Integrated Healthcare Systems (CSSG, CCIO) Development Coalition and Innovation Partnership Integrated Mental Health Care System Phase 1 (Insight2 to be named by staff) NHS coding and integration standards Clinical innovation (Fast follower quick wins) Mobile and Connectivity (ITSG, CIO) Priorities Mobile MS Office BYOD Policy (for staff and service users using own devices on infrastructure) National HSCN migration incl Regional Network and Storage Strategy (mandatory) Estate driven Network Moves including Data Centre Trust Communications Technology Strategy Performance Management and Business Intelligence (BSSG, SIRO) Data Dictionary and Data Warehouse structure Repository of KPI definitions Consolidation of local MI systems (local excel spreadsheets) R e s p e c t F a i r n e s s A m b i t i o n C o m p a s s i o n A c c o u n t a b i l i t y P a r t n e r s h i p

15 DIGITAL TRANSFORMATION STRATEGY PORTFOLIO DASHBOARD and REPORT JAN 2018 Digital Transformation Portfolio CLINICAL SYSTEMS STRATEGY Portfolio 1.1 HEALTHCARE INTEGRATION * 1.2 CURRENT INSIGHT 1.3 DIGITAL HEALTH INNOVATION * 1.4 INSIGHT2 * INTEGRATED CARE MANGEMENT SYSTEM 1.5 MEDICINE MANAGEMENT IT INFRASTRUCTURE STRATEGY Portfolio 2.1 MOBILE 2.2 CYBER SECURITY 2.3 BETTER NETWORKS * 2.4 TRUST TRANSFORMATION MOVES 2.5 TRUST COMMUNICATIONS TECHNOLOGY BUSINESS SYSTEMS STRATEGY Portfolio 3.1 HEALTHCARE DATA 3.2 BUSINESS and INFORMATION * INFORMATION SYSTEMS 3.3 DATA QUALITY & INFORMATION GOVERNANCE 3.4 DWH & REPORTING PORTAL 3.5 PMF, BI & DASHBOARDS MODERNISATION STRATEGY Portfolio 4.1 IMST SUSTAINABLE GROWTH 4.2 CUSTOMERS & DIGITAL LITERACY 4.3 SERVICE PERFORMANCE FRAMEWORK (ITIL) 4.4 LEADERSHIP & MANAGEMENT DEVELOPMENT 4.5 PROFESSIONAL DEVELOPMENT PROGRAMME *NHS National and ACS Digital programmes

16 Sep-18 Oct-18 Nov-18 Dec-18 Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19 Jul-19 Aug-19 Sep-19 Oct-19 Nov-19 Dec-19 Jan-20 Feb-20 Mar-20 Apr-20 May-20 Jun-20 Jul-20 Aug-20 Sep-20 Oct-20 Nov-20 Dec-20 Jan-21 Feb-21 Mar-21 Apr-21 May-21 Jun-21 Jul-21 Aug-21 Sep-21 Oct-21 Nov-21 Dec-21 Jan-22 Feb-22 Mar-22 WS Ref Project and Outputs End Date Q3 Q4 Q1 Q2 Q3 Q4 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q1 DIMH_WS Digital Integrated Mental Health Investment Programme 02/03/2022 DIMH_WS0.1 Onboarding 02/03/ DIMH_WS1 Improve Flow - Care Administration 23/08/2021 DIMH_WS1.1 Patient Administration System 07/08/ DIMH_WS1.2 SNOMED 04/08/ DIMH_WS1.3 Care Pathway Flow/Administration 23/08/ DIMH_WS1.4 Workload/Caseload Management 26/02/ ,3 DIMH_WS2 Visible Patient Journey - Healthcare Delivery 08/10/2021 DIMH_WS2.1 Internal Clinical Portal 23/04/ ,3 DIMH_WS2.2 Clinical Information Collection 08/10/ ,3 DIMH_WS2.3 Mental Health Clinical Observations Support Tool 11/06/ ,3 DIMH_WS2.4 Electronic Physical Observations 09/12/ ,3 DIMH_WS2.5 Insight Data Mapping (Foundation) 01/10/ DIMH_WS2.6 Scanning Application 02/12/ DIMH_WS3 Visible Patient Journey - Information Sharing 02/03/2022 DIMH_WS3.1 Structured Clinical Repository 01/07/ DIMH_WS3.2 Insight Data Mapping (Intermediate) 02/09/ DIMH_WS3.3 External Clinical Portal 04/10/ ,3 DIMH_WS3.4 Integration Interfaces 02/03/2022 1,2 DIMH_WS4 Protocol Driven Care Standards 01/09/2021 DIMH_WS4.1 Clinical Decision Support 01/09/ DIMH_WS5 Integrated Medicine Management 04/10/2021 DIMH_WS5.1 Controlled Drugs Prescribing 04/10/ ,3 DIMH_WS6 Visible Patient Journey - Service User Relationship Management 04/10/2021 DIMH_WS6.1 Patient Portal (LHCRE) 04/10/ ,3 MC_WS Mobile And Connectivity Investent Programme 02/03/2022 MC_WS1 HSCN Network Transfer & Efficiency 30/05/ MC_WS2 Exchange Mail Upgrade 30/12/2019 1,2, MC_WS3 Skype For Business Telephony 30/11/ ,3 4,5 MC_WS4 Windows 10 & 356 Desktop Upgrade 30/12/ ,5 6,7 MC_WS5 IT Service Management 30/05/ MC_WS6 Multichannel Communications 30/07/ MC_WS7 Data Centre Migration & Infrastructure Upgrade 30/03/ a 5b MC_WS8 Mobile Office Working 30/01/ MC_WS9 Mobile Clinical Apps 30/11/ MC_WS10 Bring Your Own Device (BYOD) 30/08/ MC_WS11 Enhanced Performance Monitoring 30/03/ MC_WS12 Hardware Review, Refresh and Efficiencies 30/10/ PMBI_WS Performance Management & Business Intelligence 30/03/2022 PMBI_WS1 Data & Information Ownership & Governance 30/06/ PMBI_WS2 Data Warehouse & Data Standards 30/12/ PMBI_WS3 Data Quality Framework 30/03/ # 14 PMBI_WS4 Performance Management Framework 30/07/ PMBI_WS5 Improved Data Processing 30/07/ PMBI_WS6 BI Tools & Skills 30/08/ PMBI_WS7 BI Portal 30/07/ PMBI_WS8 BI, Reports & Dasboard Self-Service 30/03/ # PMBI_WS9 Sharepoint Intergrated Collaborative Portal 30/12/