Live Learn Do. Development of a Central Informa0on Solu0on: Desktop to Enterprise READY- SET- ACTION

Transcription

1 Development of a Central Informa0on Solu0on: Desktop to Enterprise READY- SET- ACTION PNAIRP - Victoria, CA November 7 th, 2013 Jim DePaepe, Execu0ve Director of Organiza0onal Effec0veness Dan MaRhews, OE Director for Analy0cs and Research Live Learn Do

2 This Presenta0on Will Address: Why Move To A BI Campus Solu0on How BI Design and Development Required Reorganiza0on of IR Reaching For New Heights in the Transi0on From IR to OE Transforming Mini- Mart Desktop Version to BI Data Warehouse How Repor0ng Time was Transformed Into Analy0cs and Research Time Live Learn Do

3 Held Hostage by Repor0ng?

4 WHY Move To BI? WA State and Federal Reports PCHEES, NSSE, FESSE, COACHES, NSC, WSAC, IPEDS, Performance Funding, ad infinitum Legisla0ve Requests PEDS Title II Educa0on s Annual Reports to WA Standards Board Demographics Completer Table Field Experience Table PEAB STND 1 Report Internal AD HOC Requests another ad infinitum Demographics/ Degree Type Endorsements Content Assessment Data Enrolled By Demographics Clinical Experiences Working In WA P.S.

5 AGAIN, WHY? Internal Reports Strategic Planning (Budget Analyses) Student Learning Outcomes & CTL Annual Report Workload Plans Ac0vity Reports / CVs PTR Submissions Sabba0cal Requests Post Tenure Submissions

6 WHY O WHY? ACCREDITATIONS CEPS PESB (ED) ABET (Eng) ACCE (Const) COTS ASP CACREP ACS (Chem) CWU NWCCU CAH NASM CB AACSB AND (Diet) ADP (Nutr) CoAEMPS (Para Med) FEF (Foundry)

7 CWU Organiza0onal Effec0veness A New Beginning How Design and Development of BI Required Reorganiza0on of IR OE s Two New Arms INSTITUTIONAL RESEARCH I. I. CENTRAL CENTRAL INFORMATION INFORMATION SOLUTIONS SOLUTIONS IANALYTICS AND RESEARCH I ANALYTICS AND RESEARCH

8 OE Mission To provide official current and historical data for the university community. Through governing, defining, and managing data, Organiza0onal Effec0veness applies predic0ve and compara0ve analy0cs in repor0ng key performance indicators to internal and external cons0tuents in support of the university s core ac0vi0es of teaching, research, and service. One Truth - On Time - Uncompromised OE Vision Organiza0onal Effec0veness will become the go to place for fast, accurate, and reliable university informa0on. Students success will be the central focus for everything we measure.

9 Achieving The Vision Enhancing Effec9veness of the Organiza9on Building Visibility And Service to Campus Community Context Clarity Crea9ng new alignments and work rela9onships. Technology aided communica9on use more IM & Texts have less mee9ngs & calling Building Bridges with SMS Across Campus Communica0on Have to Empower People in a Matrix. Let go of control Build Trust Coopera0on Control Organiza0onal Effec0veness 6C Philosophy of Matrix Management

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11 FUNCTIONS OE Central Informa9on Solu9ons Team Data Modeling Extrac0on, Staging, Transla0ons, & Loads Query Friendly Technical Support CIS Standards Opera0ng Procedures CIS Database Administra0on CIS Data Quality & Security Services Student Reten0on Study Summer Session Study Resource Centered Management Study Teacher Time Study On- line course Study OE Analy9cs and Research Team Subject Specialists Report Design and Development Enhancements & Customiza0ons for Repor0ng Func0onal Specifica0ons for Repor0ng Systems Analysis & Prototyping of Reports Training Data Valida0on and Tes0ng Assis0ng Units with Strategic Plans & Reports Document Business Process for Repor0ng Faculty Ac0vity, Workload, and PTR All AD HOC Repor0ng Needs Predic0ve and Compara0ve Analy0cs These teams provide opera0onal support in assigned area of responsibility. They work independently from OE and are not assigned to OE, but collaborate regularly with the CIS and AR teams. Student Success Admissions & Enrollment Management Business and Financial Affairs Registrar Financial Aid Colleges Associate Deans Informa0on Solu0ons Department Chairs Associate Provost Office Strategic Planning

12 Reaching New Heights in the Transi0on From IR to OE Modified from R. Barclay & K. Kodithala (2013) Research & Analy9cs Student Reten9on Model Teacher Time Study Summer Sessions Study Resource Centered Management Model New Portal My CWU SharePoint SSRS Developing New Repor9ng Tools Building a New Founda9on ETL OLAP Data Security Data Governance Data Defini9on 12

13 Data Were Mined From Several Internal and External Sources PeopleSoi / Safari CDMS The CDMS Desktop (Program Coordinator) Version OSPI S72 OSPI Cedars Drupal Pearson Qualtrics LiveText Educa0on Solu0ons CDMS Rela0onal Data- Mart IPEDS Title II Completer Field Exp. PEAB Strategic Plan SLO Report CTL Report 3 in 1 7 Accredita9ons 11 PESB annuals

14 Transforming Mini- Mart Desktop Version to Business Intelligence CE Data- base Faculty 180 PeopleSoi / Campus ODBC - ETL ThCIS Data Warehouse PeopleSoi /Finance PeopleSoi /HR Qualtrics Pearson OSPI Cedars Center For Teaching and Learning CDMS Mini- Mart Student Data- Mart Faculty Data- Mart OLAP Repor0ng Finance Data- Mart OSPI S72 LiveText Educa0on Solu0ons Drupal Dashboards

15 SharePoint Portal SSRS Excel PS/ Student Data capture ODBC w/ SSIS SQL QUERY OLAP PS/ Faculty PS/ Financial Data capture ODBC w/ SSIS Data capture ODBC w/ SSIS Extrac9on Process Data Staging Data Loading Cubes Stars Snowflakes Flat Files Data Transforma0on 15

16 Tradi0onal Data Tables

17 Tradi0onal Data Tables

18 Tradi0onal Data Tables

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23 LESSONS LEARNED A BI solution is critical for connecting disparate databases in the institution. Data Definitions, Data Governance and Security are critical first steps. Deeper analytics - predictive and comparative modeling provides OE Mission Critical Value

24 What s Next? Mobile Dashboards