Oakland County Department of Information Technology Project Scope and Approach

Transcription

1 Oakland County Department of Information Technology Project Scope and Approach Project Name: Juvenile Mainframe to State TCS Project ID: DB3314TC Leadership Group: Courts Justice Administration Department: Circuit Court Division: Business Project Sponsor: Cooperrider Date Requested: 10/30/12 PM Customer No. 314 Request Type: New Development Enhancement Customer Support Planned System Maintenance or Upgrade IT Team Name: Courts IT Team No: B Project Manager/Leader: Mary Gaissert Account Number: Account Description: CTS Judicial Admin Admin Customer Name: Courts Grant Funded? Yes No X Mandate? Yes No X Mandate Source: Project Goal To convert existing Juvenile Court Case Management system from Oakland County Mainframe to State of Michigan Trial Courts System and create new Juvenile Data Warehouse to accommodate identified legacy data that may not be able to go to TCS so that Oakland County Juvenile Court Case Management Application is in compliance with state regulations. Business Objective #1 Move from Oakland County supported Mainframe case management system to state supported case management system thus eliminating the need for currently necessary system modifications to meet mandates as well as future changes. The result should represent a significant savings to the county. Major Deliverables: Data mapping/extraction Terminal emulation software loaded on 50 PC s One printer installed System interface modifications Shut down PCJ system Approach Follow standard Project Management Office Model Map PCJ mainframe data with State TCS data Provide State with Juvenile case data for conversion Load terminal emulation software on 50 PC s Install printer Retire mainframe reports and processes Form Rev. 08/29/2008 Page 1 Project Rev. 2/4/2013

2 Oakland County Department of Information Technology Project Scope and Approach Project Name: Juvenile Mainframe to State TCS Project ID: DB3314TC Business Objective #2 Create a data warehouse for juvenile case data and move all data that is not converted to TCS to the warehouse. Major Deliverables: Data warehouse for juvenile case data One-time load of the data from PCJ mainframe files to the DW Business Objects reports that display case data with selection by defendant name or case number Approach Follow standard Project Management Office Model Interview users to determine reporting and data analysis requirements Document and prioritize requirements Analyze source system data via Data Profiling techniques and tools Create the logical data model Write programs to move data to the DW Create semantic layer per user requirements Create the physical data warehouse data structures Create and test data movement programs Construct and test reports Implement all software components in a production environment Research & Analysis SEMCOG County IT Collaboration Research Not Applicable Gartner Research Recommendation Not Applicable Benefits See Return on Investment (ROI) Analysis Document Impact Number of Users hands-on users, 200+ query-only users Divisions Circuit and Probate Leadership Groups Court Form Rev. 08/29/2008 Page 2 Project Rev. 2/4/2013

3 Oakland County Department of Information Technology Project Scope and Approach Project Name: Juvenile Mainframe to State TCS Project ID: DB3314TC Risk Business Environment High Project dramtically changes existing business processes. Technical Environment Low Proven and previously implemented technologies. Assumptions Staffing IT Staffing: resources will be available for the hours indicated per the attached project plan. Other Staffing: additional staffing will be available as follows: Role: Name Hours per Day Project Sponsor: John Cooperrider As needed Business Analyst Christina Bujak As needed Facilities Technical Funding Other Form Rev. 08/29/2008 Page 3 Project Rev. 2/4/2013

4 Oakland County Department of Information Technology Project Scope and Approach Project Name: Juvenile Mainframe to State TCS Project ID: DB3314TC Priority TBD Constraints Exclusions Form Rev. 08/29/2008 Page 4 Project Rev. 2/4/2013

5 Oakland County Department of Information Technology Project Scope and Approach Project Name: Juvenile Mainframe to State TCS Project ID: DB3314TC PROJECT PHASE AUTHORIZATION Phase(s): All Total Estimated Application Services Hours: 1,385 Cost: $ 168,970 Total Estimated Technical Systems Hours: 50 Cost: 1,220 Total Estimated CLEMIS Hours: Cost: Total Estimated Internal Services Hours: Cost: IT Application Services Division Manager Approval: IT Technical Systems Division Manager Approval: IT CLEMIS Division Manager Approval: IT Internal Services Division Manager Approval: IT Management Approval: Approved: Yes No Reason: Project Sponsor Approval: Title: PROJECT SUMMARY Authorized Development (see above) Hours: 1,435 Cost: $170,190 Preliminary Estimated Development for Future Phases Hours: Cost: Grand Total Estimated Development Hours: 1,435 Cost: $170,190 Form Rev. 08/29/2008 Page 5 Project Rev. 2/4/2013

6 Oakland County Department of Information Technology Project Scope and Approach Project Name: Juvenile Mainframe to State TCS Project ID: DB3314TC Customer Acceptance of Product: PROJECT COMPLETION AUTHORIZATION Title: Project Office Review: Form Rev. 08/29/2008 Page 6 Project Rev. 2/4/2013

7 Information Technology Strategic Plan Alignment DB3314TC - Juvenile Mainframe to State TCS Provide an Enhanced Application Service Offering Increase application integration and standardization through web services Integrate mobility and location based services in business applications Promote and utilize shared services through the use of cloud technologies to offset costs and expland product offerings to customers Increase the agility and responsiveness of business units by expanding customer analytics Leverage the County's web presence as a branded consolidated point of access to all County information and services Centralize and standardize identity and access management for all applications and content Improve the quality, reliability and availability of all applications X Enhance ability to provide effective and timely customer service Advance the use of IT Library (ITIL) best practice framework for IT Service Management Utilize a formalized customer communication plan Implement Configuration Management Database to better identify IT Assets Provide a high-quality training program to empower employees through technology Build IT Staff expertise through professional development Expand capacity through ongoing organizational review and right sourcing Implement a Standardized Strategy Deliver services using a standardized shared technology infrastructure wherever possible Implement a consolidated security management strategy Develop and implement a policy for personally owned devices and services Improve service availability through network design and management strategies Enhance capacity planning and recovery management strategies Adopt an entrerprise architecture approach to technology planning, design and implementation Run Date 1/30/2013 Page 1 of 1

8 Project Summary Description Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Total Benefits/Savings: Tangible Benefits Subtotal: 381, ,128 Cost Avoidance Subtotal: 27,108 28,192 29,320 30,493 31,713 32, ,807 Costs: Development Services Subtotal: 227,440 4,880 4,880 4,880 4,880 4, ,840 Hardware Subtotal: 1,432 1,104 1,104 1,104 1,104 1,104 6,952 Software Subtotal: 30,428 30,428 30,428 30,428 30,428 30, ,566 Subtotal Training Subtotal: Other Subtotal: Annual Statistics: Annual Total Savings 408,236 28,192 29,320 30,493 31,713 32, ,935 Annual Total Costs 259,299 36,412 36,412 36,412 36,412 36, ,357 Annual Return on Investment 148,937 (8,219) (7,092) (5,919) (4,699) (3,431) 119,577 Annual Costs/Savings Ratio 63.52% % % % % % Project Cumulative Statistics: Cumulative Total Savings 408, , , , , , ,935 Cumulative Total Costs 259, , , , , , ,357 Cumulative Return on Investment 148, , , , , , ,577 Cumulative Cost/Savings Ratio 63.52% 67.76% 71.31% 74.27% 76.70% 78.68% 78.68% Year Positive Payback Achieved Year 1 Year 1 State or Federal Mandate? Signatures: Benefits Reviewed By Project Sponsor Costs (including IT Resources) Reviewed By Information Technology Project Manager JuvenileMainframe_toStateTCS_ROI[1].xls/Project Summary Page 1 REV: June 27, 2011

9 Savings Detail Benefit/Savings Description Project Savings Category Budget Category/Funding Source Unit Desc Units Rate per Unit Total Savings Annual Multiplier Eliminate the need for mandated changes on existing Mainframe system to comply with PIR report. Tangible Benefit ANN 1 381, ,128 Eliminate annual cost for County to maintain Juvenile mainframe case management system. IT Estimated cost of customer support and maintenance on existing system. Cost Avoidance ANN , Elimate annual cost for County for planned maintenance on Juvenile mainframe case management system. Cost Avoidance ANN , Eliminate cost for County of Project Development for Juvenile mainframe case management system. Cost Avoidance ANN , Reduce cost of mainframe access - $.0196 per transaction. Cost Avoidance ANN 300, , JuvenileMainframe_toStateTCS_ROI[1].xls/Savings Detail Page 2 REV: June 27, 2011

10 Savings Detail Project Savings Benefit/Savings Description Category Eliminate the need for mandated changes on existing Mainframe system to comply with PIR report. Tangible Benefit Eliminate annual cost for County to maintain Juvenile mainframe case management system. IT Estimated cost of customer support and maintenance on existing system. Cost Avoidance Elimate annual cost for County for planned maintenance on Juvenile mainframe case management system. Cost Avoidance Eliminate cost for County of Project Development for Juvenile mainframe case management system. Cost Avoidance Reduce cost of mainframe access - $.0196 per transaction. Cost Avoidance Affects Project ROI? Potential Savings Extensions Y1 Y2 Y3 Y4 Y5 Y6 Y1 Y2 Y3 Y4 Y5 Y6 x 381, x x x x x x 4, , , , , , x x x x x x 2, , , , , , x x x x x x 13, , , , , , x x x x x x 5, , , , , , JuvenileMainframe_toStateTCS_ROI[1].xls/Savings Detail Page 3 REV: June 27, 2011

11 Savings Summary Benefit/Savings Description Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Total Tangible Benefit: 0 Eliminate the need for mandated changes on existing Mainframe system to comply with PIR report. 381, ,128 Tangible Benefits Subtotal: 381, ,128 Cost Avoidance: 0 Eliminate annual cost for County to maintain Juvenile mainframe case management system. IT Estimated cost of customer support and maintenance on existing system. 4,880 5,075 5,278 5,489 5,709 5,937 32,369 Elimate annual cost for County for planned maintenance on Juvenile mainframe case management system. 2,440 2,538 2,639 2,745 2,854 2,969 16,184 Eliminate cost for County of Project Development for Juvenile mainframe case management system. 13,908 14,464 15,043 15,645 16,270 16,921 92,251 Reduce cost of mainframe access - $.0196 per transaction. 5,880 6,115 6,360 6,614 6,879 7,154 39,002 Cost Avoidance Subtotal: 27,108 28,192 29,320 30,493 31,713 32, ,807 Intangible Benefit: Savings Total: 408,236 28,192 29,320 30,493 31,713 32, ,935 JuvenileMainframe_toStateTCS_ROI[1].xls/Savings Summary Page 4 REV: June 27, 2011

12 Cost Detail Cost Description Project Cost Category Budget Category/Funding Source Unit Desc Units Rate per Unit Total Cost Annual Multiplier Affects Project ROI? Y1 Y2 Y3 Y4 Y5 Y6 IT Hours - New Development Development Svcs HR 1, ,070 X IT Hours - System Maintenance Development Svcs HR ,440 X X X X X IT Hours - Customer Support Development Svcs HR ,440 X X X X X IT Hours - New Development Development Svcs HR X IT Hours - New Development Development Svcs HR ,680 X User Hours - PTNE/OT Development Svcs Contractor Professional Services Development Svcs HR 1, ,000 X PC System - Acquisition Hardware PC System - Maintenance Hardware 2,304 0 Notebook - Acquisition Hardware 1,223 0 Notebook - Maintenance Hardware 2,372 0 Tablet Notebook - Acquisition Hardware 2,012 0 Tablet Notebook - Maintenance Hardware 0 Laserprinter - Acquisition Hardware EA 1 1,432 1,432 X Laserprinter - Maintenance Hardware EA 1 1,104 1,104 X X X X X Image Workstations - Acquisition Hardware 0 Image Workstations - Maintenance Hardware 3,496 0 PC Maintenance User Owned Hardware 2,304 0 Printer Maintenance User Owned Hardware 1,072 0 Package Software - Acquisition Software 0 Package Software - Maintenance Software ANN 1 30,428 30,428 X X X X X X Business Objects Access Software 0 Term Emulation SFTW-Acquisition Software 0 Term Emulation SFTW-Maintenance Software 0 Server - Acquisition/Upgrade 8,000 0 Server - Maintenance Server Sftwre - Acquisition/Upgrade Server Sftwre - Maintenance 0 Server Rack Mount Oracle Enterprise Per Processor - Includes Year 1 Maintenance 21,372 0 Oracle Enterprise Per Processor - Year 2 and Beyond 3,432 0 JuvenileMainframe_toStateTCS_ROI[1].xls/Cost Detail Page 5 REV: June 27, 2011

13 Cost Detail Cost Description Project Cost Category Budget Category/Funding Source Unit Desc Units Rate per Unit Total Cost MS SQL Server Standard Per Processor - Includes Year 1 Maintenance 4,725 0 MS SQL Server Standard Per Processor - Year 2 and Beyond MS SQL Server Enterprise Per Processor - Includes Year 1 Maintenance 19,693 0 MS SQL Server Enterprise Per Processor - Year 2 and Beyond 3,939 0 Websphere Basic Per Processor Single/Dual Core - Includes Year 1 Maintenance 3,506 0 Websphere Basic Per Processor Single/Dual Core - Year 2 and Beyond Websphere ND Per Processor Single/Dual Core - Includes Year 1 Maintenance 13,180 0 Annual Multiplier Affects Project ROI? Y1 Y2 Y3 Y4 Y5 Y6 Websphere ND Per Processor Single/Dual Core - Year 2 and Beyond 2,635 0 SSL Certificate TBD 0 TBD 0 TBD 0 TBD 0 Internet Access Project Staff Training Training 0 User Training Training 0 JuvenileMainframe_toStateTCS_ROI[1].xls/Cost Detail Page 6 REV: June 27, 2011

14 Cost Detail Project Cost Cost Description Category IT Hours - New Development Development Svcs IT Hours - System Maintenance Development Svcs IT Hours - Customer Support Development Svcs IT Hours - New Development Development Svcs IT Hours - New Development Development Svcs User Hours - PTNE/OT Development Svcs Contractor Professional Services Development Svcs PC System - Acquisition Hardware PC System - Maintenance Hardware Notebook - Acquisition Hardware Notebook - Maintenance Hardware Tablet Notebook - Acquisition Hardware Tablet Notebook - Maintenance Hardware Laserprinter - Acquisition Hardware Laserprinter - Maintenance Hardware Image Workstations - Acquisition Hardware Image Workstations - Maintenance Hardware PC Maintenance User Owned Hardware Printer Maintenance User Owned Hardware Package Software - Acquisition Software Package Software - Maintenance Software Business Objects Access Software Term Emulation SFTW-Acquisition Software Term Emulation SFTW-Maintenance Software Server - Acquisition/Upgrade Server - Maintenance Server Sftwre - Acquisition/Upgrade Server Sftwre - Maintenance Server Rack Mount Oracle Enterprise Per Processor - Includes Year 1 Maintenance Oracle Enterprise Per Processor - Year 2 and Beyond Potential Cost Extensions Y1 Y2 Y3 Y4 Y5 Y6 175, , , , , , , , , , , , , , , , , , , , , , , , , JuvenileMainframe_toStateTCS_ROI[1].xls/Cost Detail Page 7 REV: June 27, 2011

15 Cost Detail Cost Description MS SQL Server Standard Per Processor - Includes Year 1 Maintenance MS SQL Server Standard Per Processor - Year 2 and Beyond MS SQL Server Enterprise Per Processor - Includes Year 1 Maintenance MS SQL Server Enterprise Per Processor - Year 2 and Beyond Websphere Basic Per Processor Single/Dual Core - Includes Year 1 Maintenance Websphere Basic Per Processor Single/Dual Core - Year 2 and Beyond Websphere ND Per Processor Single/Dual Core - Includes Year 1 Maintenance Websphere ND Per Processor Single/Dual Core - Year 2 and Beyond SSL Certificate TBD TBD TBD TBD Internet Access Project Staff Training User Training Project Cost Category Training Training Potential Cost Extensions Y1 Y2 Y3 Y4 Y5 Y6 JuvenileMainframe_toStateTCS_ROI[1].xls/Cost Detail Page 8 REV: June 27, 2011

16 Cost Summary Cost Description Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Total Development Services: IT Hours - New Development 175, ,070 IT Hours - System Maintenance 2,440 2,440 2,440 2,440 2,440 12,200 IT Hours - Customer Support 2,440 2,440 2,440 2,440 2,440 12,200 IT Hours - New Development IT Hours - New Development 1,680 1,680 User Hours - PTNE/OT Contractor Professional Services 50,000 50,000 Development Services Subtotal: 227,440 4,880 4,880 4,880 4,880 4, ,840 Hardware: Laserprinter - Acquisition 1,432 1,432 Laserprinter - Maintenance 1,104 1,104 1,104 1,104 1,104 5,520 Hardware Subtotal: 1,432 1,104 1,104 1,104 1,104 1,104 6,952 Software: Package Software - Maintenance 30,428 30,428 30,428 30,428 30,428 30, ,566 Software Subtotal: 30,428 30,428 30,428 30,428 30,428 30, ,566 : Subtotal Training: Training Subtotal: Other: Other Subtotal: Costs Total: 259,299 36,412 36,412 36,412 36,412 36, ,357 JuvenileMainframe_toStateTCS_ROI[1].xls/Cost Summary Page 9 REV: June 27, 2011

17 Assumptions Date Assumption Description 29-Jan-13 Contractor Professional Services is still being negotiated. JuvenileMainframe_toStateTCS_ROI[1].xls/Assumptions Page 10 REV: June 27, 2011