Microsoft Dynamics 365

Transcription

1 Microsoft Dynamics 365 Business Central Julie Lind Mikkelsen Dynamics Business Group Lead, Microsoft

2 HEART - I am motivated by a constant curiosity and desire to learn and have a strong passion for intelligent customer engagement. MIND - Driving digital transformation through customer experience in the cloud ICONIC MOMENT - Starting with Microsoft Denmark being able to combine my love for marketing and customer obsession. CURRICULUM VITAE - CBS (Int. Business Coms.), Børsen, TV 2 Danmark, webcrm, Capgemini Sogeti and Microsoft Danmark. Julie Lind Mikkelsen CHARACTERISTIC - Soccer mom with a twist of Anna from Frozen, as I am the mother of a boy and a girl. Love running, being outdoorsy and a good cup of coffee.

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4 Our Vision

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6 What is the cloud? What is the cloud, really? \kloud\ noun the practice of storing used computer data on multiple servers that can be accessed through the Internet a powerful way of transforming your business

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8 Talent Marketing Retail Sales ERP CRM Finance + Operations & Business Central Field Service Project Service Automation Customer Service Intelligent Applications

9 600+ New features in the last 12 months Development and customization - Extending the Country Regio Development and customization - Field groups - Extension of an Development and customization - Method wrapping and chain Development and customization - Support for display and edit m Development and customization - Support for field arrays in tab Development and customization - Use EDT extensions to custom Development and customization - Validating events on form da Development and customization (Platform update 3) Development and customization (Platform update 5) Development tooling - Customize and add your own field descr Development tooling - New tabbed workspace pattern Dimensions Direct deposit Direct Transfers Discounts - Quantity limit and exclude discount lines Display linked images and videos in tweets in Social Engagemen Display Office 365 profile photos in Social Engagement Document Management Document suggestions Drop Shipments Dynamics 365 App for Outlook Dynamics 365 connector for Flow, Logic Apps, and Power Apps Dynamics 365 for Project Service Automation to Dynamics 365 f Dynamics 365 Integration Dynamics 365 update Dynamics Translation Service

10 Dynamics 365 and Business Applications Platform Update Spring 2018 Dynamics 365 for Marketing Dynamics 365 for Sales Dynamics 365 Business Central New Insights apps (preview) Intelligence enhancements UI & Accessibility GDPR Dedicated apaas (PowerApps + CDS) CDS enhancements Roadmap Under NDA until March 21, Final features subject to change.

11 Microsoft AppSource Microsoft Dynamics 365 Finance and Operations & Business Central Talent Retail Common Data Service

12 Purpose-built business applications Sales Actionable Insights Personal Engagement Customer Management Sales Performance Intelligence Customer Service Omni-channel engagement Self-Service and Communities Unified Experience Knowledge Base Intelligence Marketing Multi-channel campaigns Lead Nurturing Built-in intelligence Event management Reporting Field Service Optimized scheduling Service agreements Inventory management Mobile productivity Connected devices Customer Communication Intelligence Project Service Automation Solution selling Project planning Resource scheduling Mobile productivity Time + expenses Customer billing Intelligence Finance and Operations Procurement and sourcing Supply chain management Project accounting Human capital management Manufacturing Financial management Intelligence Retail Category management and merchandising Discounts and promotions Cloud and mobile POS Offline-capable store components Call Center & Catalog Sales E-commerce Loyalty management Customer-facing app Talent Hiring Onboarding Performance & Feedback Compensation and Benefits Personnel and Organizational Administration HR Compliance and Workforce Safety People Analytics and HR Reporting Leave and Absence

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15 Common Data Service

16 Dynamics 365 Business Central An all-in-one business management solution An evolution of Dynamics NAV A member of the Dynamics 365 family A modern, unified and intelligent solution An adaptable application service

17 Siloed systems Duplicate data Manual processes Insufficient reporting Security issues

18 Connect your business Make smarter decisions Start and grow easily

19 Deploy a single, comprehensive solution Financial management Project management Operations management Automatically pull systems and processes together to manage financials, sales, service, and operations. Connect with 3 rd party applications like payroll, banking, CRM, or industry-specific systems. Sales & service management MICROSOFT DYNAMICS 365 Business Central Reporting & analytics Supply chain management

20 Work where your business takes you Desktop, laptop, tablet, or phone you get the same powerful capabilities and rich functionality Get one experience that s consistent and secure across Windows, ios, and Android.

21 Manage quote to cash, all within Outlook Create quotes, process orders, and submit invoices without leaving Outlook. Access live data directly from Microsoft Excel to update items, sales orders, and purchase orders. Customize outgoing documents such as quotes and invoices in Microsoft Word.

22 Automate and secure business processes Streamline business processes with easyto-create workflows. Track cash flow and secure purchasing, credit authorization, and vendor payment processes. Ensure compliance with audit trails and enterprise-level security.

23 Microsoft Dynamics 365 Business Central Core Capabilities Financial management Account receivables/ payables Bank reconciliation Fixed asset management Month/Year end closing Sales & service management Quote generation Contact management Sales invoicing Payment processing Project management Capacity planning Budgets and estimates Job and process costing Resource management Supply chain management Inventory and Purchasing control Shipment and distribution Returns and cancellations Procurement and vendor management Operations management Forecasting Production planning Manufacturing capacity Warehouse management Reporting & analytics Customer insights Self-serve reports Interactive dashboards Built-in intelligence

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28 Adaptable Application Service In the cloud Business management application Full NAV functionality Continued feature investments Adaptable Service Dynamics 365 vertical solutions Tenant specific extensions Microsoft Flow, Power BI, PowerApps On-premises

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30 Add industry or business extensions Extend Dynamics 365 Business Central to fit industry or business needs with integrated add-on apps. Connect to data sources and services Excel files, SharePoint lists and CRM records with Microsoft PowerApps.

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32 April 2, 2018 July 1, 2018 At Inspire (July 2018)

33 Dynamics 365 Business Central Aka.ms/dynamics365/businesscentral Dynamics 365 Business Central

34 Key take aways 1. Define an IT strategy build on cloud 2. Embrace digital tranformation before your competitors 3. Reach out to your partners for next steps

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