Cisco Smart+Connected Personalized Spaces

Transcription

1 Data Sheet Cisco Smart+Connected Personalized Spaces The traditional workplace is being shaped by the changing demographics of the workforce, soaring energy and real-estate costs, and the increasing need to collaborate. Enterprises feel the pressure to make better use of space within their building, while creating a greener workplace by reducing the carbon footprint and saving on energy costs. Meanwhile, the millennial workforce is impelling companies to become more flexible, as they strive to balance work and personal life while being increasingly mobile. Collaboration and collaboration tools are required because business and work teams are now spread throughout the world. IT and facility managers are challenged to balance all these needs and, at the same time, provide their employees with the right resources and tools, while optimizing productivity and costs. The changing business environment and new workforce call for a flexible workplace. However, most organizations continue allocating fixed office cubicles and seats. As a result, companies have underutilized desk and office space, as more employees adopt telecommuting and flexible work options. This wastes expensive corporate real estate and limits organizations ability to be agile and to adjust to ever-changing business requirements. Corporations need a flexible work environment where desks and offices can be reserved and used when needed while enhancing employee productivity. Cisco Smart+Connected Personalized Spaces is a Smart+Connected Communities solution that helps companies reduce real-estate costs while enhancing employee productivity and comfort. It provides the following benefits: Lower real-estate costs per employee through improved utilization of cubicle and cabin space Ability to manage room resources, such as heating, ventilation, air conditioning (HVAC), lights, blinds, and audio-video (A/V) equipment through an IP phone Enhanced experience through personalization of the room environment Page 1 of 8

2 Visibility into space usage for ongoing optimization Single window for administration of workspaces across all the enterprise locations Features Table 1 lists the high-level features of the Cisco Smart+Connected Personalized Spaces solution. Table 1 Features of Cisco Smart+Connected Personalized Spaces # Feature Sub-Feature 1 Wizard-based reservation and check-in Advanced reservations including one-time and recurrent booking using a wizard-based search tool Ability to search for and book spaces based on attributes and resource criteria Look up booking history and saved searches Check-in and log-in for preference to take effect Update reservation Cancellation by user Automatic cancellation based on policy Log-out and check-out of workspace and services 2 Smartphone-based reservation and check-in Ad hoc check-in and check-out Quick response (QR) code based check-in Favorite workspaces Colleague directory and contact details Meeting schedule 3 Floor plan-based check-in through kiosk and web View the floor plan and availability of desks and offices Search and view people and checked-in location View Jabber contacts, both physical and virtual presence, on the floor plan Select and check in to a desk or office Authentication using Active Directory (AD) or Smartcard with fourdigit PIN 4 Personalization and portability Preference creation and deletion 5 Personal space resource management Lighting control Multiple preference configurations Display calendar, notes, pictures on signs in different layouts Portability of user profiles across workspaces Blind control HVAC control 6 Assurance Report preset issues in personal environment from an IP phone Trouble-ticketing system notification 7 Administration Addition of locations and floor plans 8 Reporting Usage metering Addition of workspaces to the floor plans Addition of services to the workspaces Modification of locations, workspaces, and services Deletion of locations, workspaces, and services Utilization metrics following defined parameters Usage trends across spaces, locations, and services ROI calculation for spaces, locations, services 9 Internationalization and localization Internationalized application Page 2 of 8

3 Details of the Features 1. Web Interface for Reservation and Check-In 1.1. Web-based interface for reserving cubicle or cabin space on one-time or recurring basis Search over the spaces available based on criteria of resources needed Store and present user s previous bookings (history) and favorites as easy options for reservation Explicit check-in on the IP phone to prevent waste of real-estate space User preferences take effect at check-in Update to reservation allowed before reservation time Automatic cancellation of reservations allowed in case of no-show Explicit cancellation of reservation by user Check-out by user releases the space for reservations by other users. 2. Mobile Phone Interface 2.1. View availability of workspaces 2.2. Reservation-based check-in and check-out 2.3. Ad hoc check-in for workspaces 2.4. Personal calendar view on smartphone 2.5. QR code based check-in 2.6. Addition and deletion of favorites 2.7. Search workspaces 2.8. Search colleagues 2.9. View colleague profiles Initiate call or IM with colleagues 3. Kiosk Interface (also available on web) 3.1. View availability of workspaces on large-screen digital signs 3.2. Reservation-based check-in and check-out 3.3. Ad hoc check-in for workspaces 3.4. Search colleagues and view colleagues location Page 3 of 8

4 3.5. View route to desks, offices, and colleagues locations 3.6. View Jabber contacts, both physical and virtual presence 4. Personalization and Portability 4.1. User can select the preferred HVAC, blinds, and lighting setting User can create multiple preference sets, based on seasons, time of day, and so forth (one must be chosen at the time of reservation) User can select digital sign layout preference. The sign displays user s upcoming meetings on the calendar, pictures, RSS feed, notes, and more User preferences are portable across all locations in the enterprise. 5. Personal Space Resource Management from IP Phone 5.1. HVAC Control HVAC can be controlled for the meeting space HVAC can be turned on and off by defining occupancy status User can also set the temperature to values chosen from those specified by the administrator Light Bank Control Individual or multiple light systems in the meeting space can be controlled Lights can be turned on and off User can also set the dimness and brightness of the lights Blind Control Individual or multiple blind systems in the meeting space can be controlled Blinds can be raised, lowered, and paused midway. 6. Assurance 6.1. Preconfigured problems and issues in the personal space can be reported Fault reporting can be integrated with customer s trouble-ticketing system In the absence of integration with a trouble-ticketing system, cases from the IP phone would be communicated to a preconfigured address. 7. Administration 7.1. Addition of locations, floor plans, personal spaces Adding multiple locations of office buildings Adding floors to each location Page 4 of 8

5 Adding floor plans to each floor, including layout of cubicles, meeting rooms, break out areas, and so forth Adding individual personal spaces as overlays on the floor plan 7.2. Addition of devices and resources to locations Adding the various devices present, such as variable air volume (VAV) or lights, to spaces Adding signs to personal spaces 7.3. Modification and deletion of locations and meeting spaces Modification and deletion of personal spaces and devices available in the workspace 8. Reporting 8.1. Utilization Metrics Using Defined Parameters Current and historical utilization Usage trend over time Comparison of usage across locations No-show reports 8.2. Custom Reports Custom report generation based on user-defined parameters Options to save custom reports Options to export reports to other formats (csv, pdf, xls) Any reports concerned with energy usage or room equipment usage will be available only as part of Feature Pack 1 Internationalized Application Cisco Smart+Connected Personalized Spaces is i18n compatible. It has been localized for English and Korean. All i18n languages are supported. Page 5 of 8

6 Benefits The benefits for various customer stakeholders are described in Table 2. Table 2 Cisco Smart+Connected Personalized Spaces Benefits Facility Manager IT Manager End User Quantitative Improved real-estate utilization (with effectively lower real-estate cost per employee) Reduction in facility services and energy costs per employee Increased utilization of existing ICT infrastructure Qualitative Visibility into space utilization, which allows continuous optimization of expensive real estate in a dynamic growth environment Simplified management of ICT and building infrastructure Enhanced productivity in personalized and smart working environment Certification Matrix Table 3 shows the hardware and software that Cisco Smart+Connected Personalized Spaces requires. These components are not included as part of the product. Table 3 Cisco Smart+Connected Personalized Spaces Hardware and Software Certification Matrix. Component Cisco Components Service Delivery Platform Version Server Software/Hardware Version Number Cisco UCS C220 M3S / M3L Call Manager Cisco Unified Call Manager 7.x / 8.x / 9.x Digital Media Player Digital Media Manager Version Digital Signage IEC 4610/4632, Cisco Digital Media Player 4400, Firmware 5.1 (http and https) and 5.2 (https) Size: 21 inch; 47 inch Type: ELO touchscreen on APR technology IP Phone Model Touchscreen: 7975, 9971 Third-Party Components App Server Browser Database LDAP Non-touchscreen: 9951 WebLogic 10.3 Jboss 6 Firefox v6.x Oracle Enterprise Edition 11g R2 Postgres 9 Mediation Gateway Tridium Jace 600 Active Directory (Win2008 v6.0, Win2003 v5.2r2) RHEL 5.5 openldap Operating System Red Hat Enterprise Linux 5.5 Smartphone Operating System Apple ios 6 Trouble Ticketing System BMC Remedy Version 7.5 Virtualization Vsphere 5.0 Android: Gingerbread 2.3.x, Ice Cream Sandwich 4.0.x, Jelly Bean 4.1.x Page 6 of 8

7 Ordering Information Cisco Smart+Connected Personalized Spaces provide a flexible, "pay-as-you-grow" licensing mechanism that gives customers the option to add incremental spaces and features to be managed as needed. The licenses for Cisco Smart+Connected Personalized Spaces are perpetual licenses and do not need or include annual renewal. Cisco Smart+Connected Personalized Spaces licenses are categorized based on the procurement model shown in Table 4. Table 4 Cisco Smart+Connected Personalized Spaces Licenses Description Smart+Connected Personalized Spaces Base SW (for physical delivery) Top level SKU Smart+Connected Personalized Spaces Base SW (for electronic delivery) Top level SKU SCPS Web Application for up to 499 spaces (minimum of 50 spaces) SCPS Web Application for 500 to 2499 spaces SCPS Web Application for 2500 or more spaces SCPS Mobile Application SCMS Kiosk Interface SCPS Digital Personal Signage Interface SCPS IP Phone Interface SCPS Office Comfort Personalization and Control on IP Phone SCPS Enterprise License for a minimum of 2500 spaces Part Number SCPS-BASE-K9 R-SCPS-BASE-K9 LIC-SCPS-WEB-A LIC-SCPS-WEB-B LIC-SCPS-WEB-C LIC-SCPS-MB LIC-SCMS-KIOSK LIC-SCPS-DPS LIC-SCPS-IPPH LIC-SCPS-COMCON LIC-SCPS-ENT Related Solutions Cisco Smart+Connected Personalized Spaces is a part of the Cisco Smart+Connected WorkPlace portfolio of solutions which promotes a smarter, efficient, and sustainable workplace. A related solution is Cisco Smart+Connected Meeting Spaces, which helps simplify the meeting-room reservation and resource-management process. Warranty Information Find warranty information on Cisco.com at the Product Warranties page. Cisco Services Cisco offers a wide range of support programs to help accelerate customer success. These innovative programs are delivered through a unique combination of people, processes, tools, and partners, promoting high levels of customer satisfaction. For more information, contact your Cisco sales representative. Page 7 of 8

8 For More Information For more information about Cisco Smart+Connected Personalized Spaces, visit or contact Page 8 of 8