The Four Forces of IT and the Mine of the Future Dr Chris Holmes Head, International

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1 The Four Forces of IT and the Mine of the Future Dr Chris Holmes Head, International

2 Agenda The Future Mine The Four Forces of IT Summary Where are we today? IDC Manufacturing Insights Page 2

3 IDC Manufacturing Insights Business Process Business Process Information Technology The Dynamic Enterprise IDC Manufacturing Insights, provides fact based research benchmarks, best practices, and business cases for using information technology to improve manufacturing processes Harvesting value from IT by creating business efficiencies IDC Manufacturing Insights Page 3

4 WHERE ARE WE TODAY? IDC Manufacturing Insights Page 4

5 Drivers for the Mining Sector Human Resource Challenges Demand Growth Supply Chain Challenges Compliance & Sustainability Price Volatility IDC Manufacturing Insights Page 5

6 THE FOUR FORCES OF IT AND ITS APPLICATION TO MINING IDC Manufacturing Insights Page 6

7 Driving IT Productivity Virtualization Low Cost Outsourcing Consolidated ERP Data Warehousing/BI Wired Network Costs Long Desktop Refresh Cloud Mobility Big Data / Analytics Social Business IDC Manufacturing Insights Page 7

8 The Next Growth Platform IDC Manufacturing Insights Page 8

9 The Four Forces SOCIAL BUSINESS CLOUD BIG DATA / ANALYTICS MOBILITY IDC Manufacturing Insights Page 9

10 Forces and Infrastructure Broad Infrastructure Specific CLOUD BIG DATA / ANALYTICS IDC Manufacturing Insights Page 10

11 Cloud and the Mine Datacenter / Infrastructure Requirements Highly resilient Fault tolerant Highly available Drivers: Low latency Expansion Virtually secured Big Data Multi-Tenanted Cost Reduction Green Computing Highly scalable 24x7 Operations Focus on cloud for mid-tier and start-up mining operations CLOUD Initial Focus on: Disaster Recovery Analytic Processing Expect to see Mining Specific packaged services IDC Manufacturing Insights Page 11

12 Big Data and the Mine GIS Data GIS & Seismic Survey Data 3D Modeling, Mine Visualization & Ore Lode mapping data LIMS Analysis Core & Production Sample LIMS data Quality control & Quality Management Operations Environmental sensor monitoring & telemetry data Mine site seismic and micro seismic real time pit and underground telemetry & monitoring Fixed asset (conveyors / /plants) sensor network telemetry for operational status Facility Management GPS & Wireless Location based tracking, telemetry and real time asset status management data Mine vehicle operator, cab & power plant real time telemetry Mine vehicle remote control operations IDC Manufacturing Insights Page 12

13 Integrated Business Intelligence Portfolio Scenario Value Financial Reporting (ROA, EVA ) Product Supply Production Sales After Market Allocate Resources Mitigate Risk Optimize Outcomes Situational Assure Compliance Master Data Management Demand Supply Product IDC Manufacturing Insights Page 13

14 Driving for Efficiencies KPI reporting Inventory analysis Ensuring compliance Visibility of the data is key Provided to the right person in the right format to enable action IDC Manufacturing Insights Page 14

15 Forces and Applications Organizational SOCIAL BUSINESS A p p s MOBILITY Individual IDC Manufacturing Insights Page 15

16 Mobility and the Mine Senior Management KPI monitoring Instant approvals Operations Paperless reporting Real time maintenance schedules Compliance Capture EH&S information Record inspection data Supply Chain Provide loading schedule Access to latest stock information Access to latest repair manuals Exception management IDC Manufacturing Insights Page 16

17 Social Business Social Business Impact Employee Focused Social learning collaboration Brand maintenance Supplier networks Co-innovation Innovation management Sales intelligence Sales enablement Talent acquisition Customer Focused Community management Social marketing automation Social service channels Customer engagement Social commerce Customer experience management Social channel response Collaborative project management Employee Social Network Internal Users External Users Collaboration enabled Speedy system performance, no matter the scale of demand IDC Manufacturing Insights Page 17 Actionable intelligence Social Layer Technology Capabilities Easy to learn to use Rich end user interface design, and built for mobile

18 May the Forces be with IT E-Business 2.0 SOCIAL BUSINESS Integrated Business Intelligence CLOUD BIG DATA / ANALYTICS Consumer Based User Interface Instrumented Processes MOBILITY IDC Manufacturing Insights Page 18

19 Powered by the four forces THE FUTURE MINE IDC Manufacturing Insights Page 19

20 Mining Productivity Move to ever greater automation! Loaders to Crusher Integrated Continuous Machines Rock factory Underground IDC Manufacturing Insights Page 20

21 The Four Forces Applied to Mining Operations Effective Collaboration SOCIAL BUSINESS Ongoing deep knowledge of customers and assets CLOUD BIG DATA / ANALYTICS Shorter latency of decision making MOBILITY Instrumented and connected assets lead to smarter assets IDC Manufacturing Insights Page 21

22 Cost Efficiencies Energy consumption increases with finer sizing Focus on cost reduction / productivities Supply Chain Savings Asset Uptime HR Efficiencies Source: Newcrest Mining, Presentation to the Melbourne Mining Club, Feb 2012 IDC Manufacturing Insights Page 22

23 The Four Forces Applied to Supply Chains Supply Chain 2.0 Faster and more nimble SOCIAL BUSINESS Extended and integrated responsive supply chain CLOUD BIG DATA / ANALYTICS Connectivity and capability done collaboratively MOBILITY Automated and instrumented processes IDC Manufacturing Insights Page 23

24 Human Resources Management of Staff Fly in, Fly out Security Workforce management Productive use of time Retention of Staff Connection to home / family Provision of leisure activities IDC Manufacturing Insights Page 24

25 SUMMARY IDC Manufacturing Insights Page 25

26 The System of Engagement System of Record (ERP,PLM..) System of Engagement (Communication, collaboration..) Self directed work teams, supported by strong model based decision making IDC Manufacturing Insights Page 26

27 The Future Mine Operational Efficiencies Mine automation Logistic automation Connected workforce Asset Uptime Intelligent assets / predictive maintenance Supply Chain Excellence Visibility and analysis Stable Workforce Connected workforce IDC Manufacturing Insights Page 27

28 Adopting the four forces Improve communication between IT and business to identify priorities and build a new business case for new investments Put a portion of the it budget aside for testing new technologies individually or across intersections of the four forces Evaluate the pros and cons of being an early adopter, versus fast follower, for each of the new technology areas Remember these technologies are evolving so a shift from total cost of ownership to total value of ownership. IDC Manufacturing Insights Page 28

29 Chris Holmes Head International, IDC Manufacturing Insights drchrisholmes Join me & your peers in the conversations in our IDC Manufacturing Insights Community IDC Manufacturing Insights Page 29

30 Social Business and the Mine Social Business Platform Expertise inventory Ad hoc/standard processes Self organizing teams Advanced Analytic Capabilities Retrospective What happened? Inquiry/Report. Perspective - What is happening? Monitor/Alert. Predictive What will happen? Test/Anticipate. Big Data and Semantic Information Organization Structured Unstructured IDC Manufacturing Insights Page 30