Trapeze Rail System Operations Management

Transcription

1 OPERATIONS MANAGEMENT SYSTEM FOR RAIL SYSTEM English Software for optimised crew and vehicle allocation and management Trapeze Rail System Operations Management

2 Operations Management the essential system for managing valuable resources Inefficient use of human resources within passenger transport operations can be very costly. In an increasingly competitive industry, managers need to know that their operational support systems help them make the best use of staff and resources. Trapeze Operations Management System ensures effective use of personnel and vehicles, supports the daily planning and management of resources and is a valuable tool for short-term operational decisions during disruptions. FUNCTIONS OPERATIONS MANAGEMENT OPERATIONS Vehicle Management Vehicle allocation Dispatch, incident and change management Rolling stock register Validation & statistics On-board system Crew Management Dispatch, incident and change management Staff availability Validation and operational warnings Operations optimisation Employee communication Asset Management Administration of vehicle maintenance Fuel management Asset configuration Materials management rebuild and procurement ADMINISTRATION STATISTICS & ANALYSIS Wage Calculation Automatic calculation of payroll Union agreement Rules and in-house agreements Wage data for external payroll systems Reports and statistics Business Intelligence Production calculation Operational statistics Cost and revenue statistics Dashboards KPI Management Information REAL TIME * OPERATIONS/MONITORING Vehicle Monitoring Vehicle monitoring Voice and message control Automatic vehicle location Schedule adherence Incident reporting Driver Monitoring Driver monitoring Driver training Eco driving Fleet & Asset Tracking Real time tracking of fleet, inventory, equipment Maintenance log and scheduling Consist building and marshalling Auto logging of consist make up On-Board Software and computers Voice & data communication High-speed internet connection Integration to peripheral devices Data logging and data management PASSENGER INFO JOURNEY PLANNING TICKETING * In-Vehicle & Wayside Arrival / departure / delays Next stop and connections Voice announcements Automatic passenger counts Journey Planning Front and back-end solution Web, app, call centres Ticketing & Fares Mobile ticketing Smart Cards / Be-in/Be-out Stationary and mobile vending machines Ticket printers Fare collection Better economy and better business * Information in separate brochure Trapeze Rail System is scalable, from the small rail or light rail operation up to national and international operations, our solution can be modelled to meet the demands. The system consists of a set of modular tools which substantially reduce effort in day-to-day tasks and streamline results. Our system ensures that resources are used efficiently, and that management and planners have an excellent overview of the daily work. 2

3 Management of crew and vehicles Any plan will only work if the resources are in place to deliver it. Trapeze Rail System can help its users to ensure those resources, both crew and rolling stock, are in place. The system can create duty plans based on rosters and in the planning and daily disposition show any work that is not covered, and quickly suggests suitable options to enable it to be covered. Rosters and duty plans The Trapeze Rail System includes operations management tools, which simplifies and streamlines the generation of duty plans, daily employee allocation and personnel administration. In many enterprises, long-term and mediumterm roster planning can reduce the cost of staff management, optimise paid working hours, and ensure a fairer spread of unpopular shift assignments. Roster templates simplify the configuration process, and they can be generated, edited and adjusted individually by the user to match the changing needs of each business. Designed to assist daily operations The vehicle and crew management tool is designed to: Allow crew and vehicles to be efficiently and effectively allocated to schedules Provide an overview of the current situation for both crew and vehicles Assist operators in managing changes to crew and vehicle schedules Assist in Incidents Management 3

4 The Big Picture matching crew and vehicle resources to needs Resources can be quickly and efficiently matched to work requirements using Trapeze Rail System be they locomotives, coaches or wagons, trainsets, or crews. Rolling stock and crew can be assigned to appropriate work tasks, and all the required information is made accessible to authorised users. Assignment validation made simple An economic and safe operation of a railway demands that the right resources with the correct capabilities are assigned to specific tasks. This is true for both crew, where specific knowledge of rolling stock and routes is often required; and for rolling stock, where specific route clearance may be needed. Assignment validation is automatic with Trapeze Rail System. Problems can be pre-empted as the system checks whether or not the right set-type has been assigned, or by checking if there is a possibility that the allocation will lead to rolling stock becoming overdue for maintenance. This validation is not just performed on initial assignment to work. If, for example, a train is diverted whilst en-route, the assignment validation is immediately updated to reflect the changed situation. COMPLETE OVERVIEW HELPS PROBLEMS TO BE MANAGED EFFICIENTLY AND EFFECTIVELY Trapeze Rail System offers the flexibility to consider alternatives, and provides quick and effective ways to alter tasks. It allows users to focus on relevant information by changing the view on the display screens. That view can be as simple or as complex as required. A range of views are simultaneously available, providing different perspectives that allow the user to better understand the overall situation. Complex data is clearly and accurately presented in an easy-to-use format that helps users to understand how tasks relate to one another. Operational warnings Operational warnings can be managed through user configurable operating targets that allow for factors such as distance travelled or time in traffic to be considered. The system will warn users of potential problems, i.e. delays or assignment of unqualified resources and allow controllers to see their options at a glance. Any restrictions on resource use, including temporary ones are automatically recorded and managed. 4

5 Managing incidents and changes Trapeze Rail System assists users to resolve incidents quickly and effectively, thereby reducing costly delays. The system gives an instant overview of the current operational picture, and makes it easy for the operator to see the extent of delays, assess what action is needed, and to see its effect. Incidents and their resolution are recorded for review at a later date, and can be used for management, training purposes, and assisting with disputes. An overview of incidents Trapeze Rail System comes into its own when the railway suffers operational problems. User-friendly features allow operators to amend the production on-the-day to meet immediate or emerging needs. This allows service incidents to be managed efficiently, and the effects of disruption to be actively reduced. What is happening, has happened and will happen! Once information about an incident has been recorded, all affected trains can be identified and tagged on the system. Trapeze Rail System can be configured to record trains that have been cancelled, altered, delayed or wrongly formed. Sharing the information on what has happened and what is likely to happen with stakeholders means that they are also able to make informed decisions and so help reduce disruption to the network. Controllers can then hand over at the end of a shift, safe in the knowledge that any problems are logged, and that their continued management is secured. Problem analysis Any conflicts and blockages caused can be clearly displayed in Time-Distance graphs, and the system can be interrogated to identify all affected train journeys. The user is then able to rearrange the service and organise resources using the functionality of Trapeze Rail System to overcome any problems caused by the blockage. 5

6 Employees handling correct pay, enabling easy sign-in and sign-out procedures and ensuring easy communication and information sharing with you employees Correctly calculated wages! A complete, logical set of rules enables the user to model varying and complex rate structures. An account module automatically determines the wage basis and exports data to external payroll systems. Current data for all employee accounts is always available. Statistical reports and cost views can be created very simply at any time, such as causes of absences or wage costs for a particular group of employees or type of duty. Employee communication Trapeze offers a range of targeted, intuitive and easily applicable solutions and app s that enable transport companies to optimise and simplify communication between the company and its employees and sign-in ang signoff procedures. Depending on the configuration, employees are able to: View their own shift plans and their colleagues shifts including an individual shift status View an entire shift plan period or individual shifts Gain an easy and fast overview of the content of performed work, incl. a view of the nominal and efficient work hours Request specific work hours or time off View current and planned time off and absences Register pre-attendance / sign in / sign out View the forthcoming shift plan, incl. details on each shift 6

7 Business Information Trapeze Business Info is a tool build to allow everyone within your organisation to easily access, analyse and distribute operational data. The system retrieves data across the individual Trapeze applications and transforms that data into business and management information for Management, Controllers and Business Units in the organisation. What-If simulation With one single click you can find out how your figures will change if e.g. the turnover increases or decreases globally or locally. The What-If simulation functions primarily as drill-down, and it uses the information that is already in the system. Key management data Business Info may as an option provide information of the following Key Performance Indicators on country/region/operating area level: Contract profits/running operational costs on employees and vehicles Total employee costs per timetable hour or per operation hour Employee costs per timetable hour or operation hour Running operational costs on vehicles per timetable hour or operation hour The following key figures can describe productivity on operating area and depot level: Three related views on the same data Employees: Planned hours/actual hours Actual hours/wage hours Absence hours/actual hours Vehicles: Specific payroll/ period is analysed Specific employee is analysed Operation hours/vehicle hours Operation hours/timetable hours Employees and vehicles: Wage hours/operation hours Wage hours/timetable hours Actual hours/wage hours Absence hours/actual hours 7

8 Trapeze Group delivers solutions that consider the full 360 degrees of passenger transport. Hundreds of government and commercial organizations across Europe, North America and Asia Pacific have turned to Trapeze to realize efficiencies, enhance the quality and scope of their services, and safely transport more people with less cost. TRAPEZE GROUP: Australia Canada Denmark Germany, Berlin (ITS) Germany, Hamburg India Sweden Switzerland (ITS) UK UK, York (Rail) Copyright 2015 Trapeze Software ULC, its subsidiaries and affiliates. All rights reserved. Any trademarks or registered trademarks mentioned herein are the property of their respective owners.