Financial Management

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1 Financial Management

2 PUBLISHED BY IAITAM Publishing, LLC 1137 State Route 43 Suffield, Ohio Copyright 2008 by IAITAM Publishing, LLC All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without the written permission of the publisher. When assessing any legal matter, do not rely solely on materials published by third parties, including the content in this paper, without additionally seeking legal counsel familiar with your situation and requirements. The information contained in the IAITAM Best Practice Library and each of its volumes is provided for informational and educational purposes and does not constitute legal or other professional advice. Furthermore, any applicability of any legal principles discussed in this paper will depend on factors specific to your Organization, situation, and location. Consult your corporate legal staff or other appropriate professionals for specific questions or concerns related to your corporate governance and compliance obligations. IAITAM makes every effort to ensure the correctness of the information we provide, to continually update our publications, and to emend errors and outdated facts as they come to our attention. We cannot, however, guarantee the accuracy of the content in this paper, since laws change rapidly and applicability varies by reader. The information in this publication is provided on an as is basis without warranties of any kind, either expressed or implied. IAITAM Publishing, LLC disclaims any and all liability that could arise directly or indirectly from the reference, use, or application of information contained in this publication. IAITAM Publishing, LLC specifically disclaims any liability, whether based in contract, tort, strict liability, or otherwise, for any direct, indirect, incidental, consequential, punitive or special damages arising out of or in any way connected with access to or use of the information in this paper. IAITAM Publishing, LLC does not undertake continuous reviews of the Web sites and other resources referenced in this paper. We are not responsible for the content published by other organizations. Such references are for your convenience only. For further information on where IAITAM Publishing, LLC books are available, contact IAITAM Publishing, LLC at or by calling IAITAM. Visit our website at IAITAM Best Practice Library and Best Practice BluePrint are trademarks of IAITAM Publishing, LLC. ISBN-13: ISBN-10:

3 Table of Contents Financial Management Overview... 1 Introduction to Financial Management... 1 Strategic Functions Within IT Asset Financial Management... 1 Defining IT Asset Financial Management... 2 Purpose of IT Asset Financial Management... 2 Why Financial Management Relates to IT Asset Management... 2 Implementation Goals for Financial Management... 2 GOAL 1: Invoice Reconciliation... 3 GOAL 2: Chargeback Procedure is in Place... 4 GOAL 3: All Invoices, IT Financial Records, and Contracts are Scanned into a Data Repository... 4 Core Processes for Effective Financial Management... 5 Invoice Reconciliation... 5 Chargeback Procedure is in Place... 5 All Invoices, IT Financial Records, and Contracts are Scanned in a Data Repository... 5 Organizational Commitments... 5 Self-assessment and Action Planning... 6 Measurements and Verifications Examples... 6 Activities and Products... 7 Financial Forecasting Process... 9 Introduction to Financial Forecasting... 9 Defining Forecasting... 9 How Financial Forecasting Relates to ITAM... 9 Historical Data... 9 Current and Past Economic Factors Production Capability Logistics Work Force Availability Sourcing Availability of Capital Business Continuity and Contingency Project Budget i

4 Operational Expense Budget...23 Market Trends...25 Product Availability...26 Standard Upgrade Path...28 Cash Flow...31 Additional Funds Available...33 Reduction in Funds Available...34 Money Supply in the Marketplace...36 Acquisition Process...37 Research and Development...40 Organization s Environment...41 Leadership Changes...43 Litigation...44 Contracts...44 Financial Budgeting Process...47 Introduction to Financial Budgeting...47 Defining Budgeting...47 How Budgeting relates to ITAM...47 Components of a support budget...47 Estimating Cost...50 Support...51 Equipment Costs...55 Outside Services...55 Fixed Asset Database...57 Calculate ROI...59 Maintenance Costs...60 Activity-based Charge Backs...61 Billing Practice Process...63 Introduction to Billing Practices...63 Definition of Billing / Charge Backs...63 How Billing relates to the ITAM...63 Fairness...63 Cycle of Payments...65 Adjustments to the Charge Back Model...66 Contracts and Service License Agreements...67 ii

5 Expectation of Standards Refresh Rates Modification Process Conflict Resolution Scope of Work Who Owns the Technology Development of Internal Accounting Functions Billing Model Justification Process Introduction to Justification of the Billing Model Defining the Justification of the Billing Model How the Justification of the Billing Model Relates to ITAM Justification of Payments Justification of Purchase Workflow of the Justification of the Billing Model Preparation of Financial Auditing for IT in Relation to IT Asset Management The IT Asset Managers Role in the Audit Process What Auditors Want to See What Auditors Want What Auditors Don t Want How an ITAM Can Help (or Hinder) Auditors Governance Action Areas within Governance The ITAM Financial Data Collection and Retention Audit Checklist Audit Planning Audit Testing Audit Testing Processes Audit Testing Steps Risk Assessment Other Areas of Focus that will Affect Both the Data Within the Program and the Validity of the Reporting Reporting the Audit Results Summation of Purpose for Preparing for an Audit Having Open Communications with Auditors Roles and Responsibilities Templates, Workflows and Whitepapers iii

6 Invoice Reconciliation ERP Function Comparison Invoice Reconciliation for Hardware Sample Business Case Sample Spend Summary Personal Computer Use ROI Template Glossary of Terms iv