MUKTESH APTE Project Manager/Scrum Master

Transcription

1 MUKTESH APTE Project Manager/Scrum Master Contact Address Flat#404, Vaidehi Riviera, Near Vigyan Nagar, Bavdhan Khurd, Pune, Maharashtra Mobile No: mukteshapte76@gmail.com Skype: mukteshapte LinkedIn: CAREER OBJECTIVE A performance-driven professional with 13 years of progressive expertise in techno-functional leadership and problem solving in different domains viz. Insurance, Telecom, Health care and E-commerce. Keen understanding of business priorities committed to managing operations and projects flawlessly while contributing to revenueproducing activities. Cross-functional communicator easily interfaces with high-profile staff, vendors, and customers. Versatile, innovative, and loyal management professional able to see the big picture while staying on top of all the details. Recognized for consistent success in developing the processes and procedures to streamline operations and enhance revenue performance. Areas of Expertise Scrum Master Project Planning Effort Estimate Client Relations Quality Control Negotiation Client/Staff Training Risk Management Quality Assurance Change Management Resource Management Agile Methodology Professional Experience 13 years of experience in IT out of which 6+ years in delivery & project management which includes 4+ years as Scrum Master/agile coach and 2 years into waterfall model. Majorly handled projects on Microsoft.Net, C#, SQL Server 2005 / 2008 / 2008 R2, SSRS Reporting, MOSS 2007, SharePoint 2010, Portals and Collaboration, Corporate Performance Management, Java, PHP, Cognos, Informatica and Testing Excel in liaising between business and technical areas to achieve on-time, on-budget and on-spec project completions. Lead medium to large sized project Accountable for delivering the project using organization project management /execution tools to effort, cost, schedule and quality Accountable for End to End Project Execution / Monitoring Review Project estimations Established IT team in India office and implemented agile methodology and Global delivery Model for the current organisation. Successfully managed and delivered various missions critical IT projects with cross functional teams of more than 40+ team members and of all complexities. 1

2 Knowledgeable and adaptive Project Management professional with extensive experience Agile (scrum) and Waterfall Methodologies in strategic planning, project management, business assessment, process design, knowledge management, and technical and financial analysis, working to ensure the ultimate success and acceptance of the program. Very strong at Project management that includes Creating the effective project plans, scope definition, monitoring, tracking and delivery, Identifying the Risks and creating the Mitigation plans. Status meetings with project stakeholders from customer as well as Hibernia management Excellent in structuring Training programs that helps and equip people to learn and perform. Supporting Business Development team in presales, actively involved in creating RFP s, planning presentations and Demos for new business. ISO 2000 and CMMI 5 Level compliance based delivery Managed team of India, Ireland and Amsterdam Worked in Ireland I. Working with Asset Analytix, (Aug 16 Till Date), as Project Manager 1. Amgen Reporting Amgen reports are designed to analyze the asset cumulative maintenance and preventive maintenance of Amgen asset at different site. Which intern helps the organization to make a decision on the investment/maintenance required to continue with the production. Reports were developed using Cognos and Informatica. 2. PCG PCG is a leading public sector management and technology consulting application to improve the performance of education, health, and human services. The application was developed using.net and MSSQL Assess to Improve Access to improve was developed in.net 4.5. The application was designed to access the asset management by the operator, Supervisor of the manufacturing unit. The application designed with Asset maintenance questionnaire and it analysis. Design review, preparing project plan, tracking and reporting on progress to plan, analyzing the actual performance against the plan and make adjustments consistent with plan objectives, analyzing risk and instigate avoidance activities. Managing change to preserve business plan commitments, forefront in management and technical decisions, arbitrating and resolving conflict and interface problems within the project and providing input on the performance of project team members to supervisors. Reporting to Client for overall delivery. Day-to-day coordination with different teams for progress and drive the overall portfolio with review meetings with customer on defined frequency. Artifact reviews, Implementation of Agile methodology Process, Customer coordination on daily basis to understand the pain areas, project reviews and Risk reporting/planning (Mitigation and contingency Plans). Reporting on project data (Metrics) to the Senior Management. Also coordinate with other groups like Quality and SQA to ensure adherence to delivery schedules and quality standards for maximization of client satisfaction 2

3 II. Working with Hibernia Networks, (July 11 Aug 2016), as Software Development Manager 1. Hibernia CRM Hibernia CRM is designed to replace the OLD Sales Portal (was developed in GoldMine CRM a.net Product). This application is developed using widely used SugarCRM 7 Enterprise Edition so as to manage entire Sales life cycle. It covers the entire major service areas, which are: Customer and Contact Management, Opportunity workflow, Product Management, User management, Reports. We have integration of ITSM (.Net Product) with SOAP and XML, Integration with IPCC (IP Product Management System) with REST API New Joint Wayside Detector System (JWDS) project that will replace the existing system which supports the real time detection of mechanical defects and breakdowns. It ll replace the desktop based application with Web based application to integrate all the components of systems. 2. The HUB The HuB is SharePoint portal, a Reporting Portal meant for Board Members who can view the progress of the Company. Report page contain Sales Reports, Product Reports, Performance Reports of Sales Team, Customer wise Reports etc. Design and building new environment for OSS Web Applications. Build a Production & staging platform on new Production & Staging environments built from current Production environment. 3. PO System This application is used to create purchase order for the company investment by different department. 4. Payback Calculator This is an engine which gives output as a payback for Sales Team considering the shortest path, by which sales team can go ahead with the quotation of bandwidth. 5. Off Net Pricing Tool This portal helps the sales team to find out the pricing of a particular address which the vendor has quoted earlier. 6. ON Net Pricing Tool This portal helps the sales team to find out the pricing of a particular POP which we have quoted earlier. 7. SSRS Portal Tool Customer Performance Report Funnel Report Quote Report EMT Report Tail Cost Pricing Report Design review, preparing project plan, tracking and reporting on progress to plan, analyzing the actual performance against the plan and make adjustments consistent with plan objectives, analyzing risk and instigate avoidance activities. Managing change to preserve business plan commitments, forefront in management and technical decisions, arbitrating and resolving conflict and interface problems within the project and providing input on the performance of project team members to supervisors. 3

4 Reporting to IT Director for overall delivery. Day-to-day coordination with different teams for progress and drive the overall portfolio with review meetings with customer on defined frequency. Tracking of support activities to make sure of SLA adherence. Accountable for all releases. Reporting on project data (Metrics) to the Senior Management. Also coordinate with other groups like Quality and SQA to ensure adherence to delivery schedules and quality standards for maximization of client satisfaction. Budget tracking, Communicating with IT Director, SME from customer on day to day basis for requirements, estimations, Risks, Budgets and overall progress. Team management of BA, Developers and Testers. All artifact reviews, Implementation of Agile methodology Process, Customer coordination on daily basis to understand the pain areas, project reviews and Risk reporting/planning (Mitigation and contingency Plans). Member of CAB, Change Advisory Board which reports to EMT team to present the overall goals and achievement on monthly basis and draw the plan and roadmaps. Reporting on project data (Metrics) to the Senior Management. Also coordinate with other groups like Quality and SQA to ensure adherence to delivery schedules and quality standards for maximization of client satisfaction III. Worked with L&T InfoTech Pvt. Ltd., (Dec 05 May 11), Pune as Lead Specification : C#.Net, ASP.Net, ADO.Net, SharePoint Framework : 2.0, 3.5 Database : SQL Server 2005 and 2008 Projects Undertaken: 1. Travelers USA (TechXpress) This project TechXpress is developed in ASP.Net, which is being used by Travelers Agents i.e. Insurance Agents. This Application is basically question based Application to know the details of the clients. The main functionality of the application is to generate Quote/Proposal and bind the Proposal and also calculate (Rating of Policy) the premium need to be paid by client. This is application is then loaded to another system to get verified and policy is then issued. 2. CHealth (Solution Accelerator) It is solution accelerator project which help in keeping track of record of the patient. The solution accelerator has set of rules which guide the patient in keeping good which in return provide certain reward point in the form of premium bonus etc. The wellness Management is a dynamic system which helps in creating set of rules (Programs). The health care company will have the right to create/update the programs and to float the programs for their clients. 3. Travelers USA (KM Portal) The project KM Portal is on SharePoint, it was internal project for the Travelers which are knowledge management system and repository of documents of various project going on under the Travelers account. 4. Travelers USA (Horizin.Net) Horizon.net is a rating tool used to produce and provide insurance proposals to PSS customers, is essential to the business unit it any extended down time would adversely affect PSS ability to conduct business. 5. Travelers USA (E-claims) This application module was developed for the Saint Paul Travelers (USA) an insurance company. The system was developed to maintain the records of medical bills of the insured. Helping BAs gather requirements Design review, preparing project plan, analyzing risk and instigate avoidance activities, Tracking and reporting on progress to plan, Analyzing the actual performance against the plan and make adjustments consistent with plan objectives, 4

5 Keeping all stakeholders informed of progress and issues, carrying out technical and functional discussion in design reviews and key decisions as well as risk strategies, Assuring timely adaptive action is taken, managing change to preserve business plan commitments, Forefront in management and technical decisions, arbitrating and resolving conflict and interface problems within the project and providing input on the performance of project team members to supervisors. Design and Development. IV. Worked with Bees Network, (June 04- Dec 05), Mumbai as Software Developer Specification : C#.Net, ASP.Net, ADO.Net Framework : 2.0 Database : SQL Server 2005 and Online Carriers and Logistics Information System This project works on the client server Architecture using ASP.Net and MS SQL as Backend Database. This aims to develop and automate the Information System of different offices located in various cities in India. It maintains the records of the Couriers booked in different offices, also does the mapping of the route i.e. by which route the packet will move to the destination. This system also provides the online query-handling feature of the customer regarding the packet. 2. Easy Loan (Easy Loan Management System Easy Loan is a finance company at Delhi. It deals with providing vehicle loan, Education loan, Home loan etc. The company works through its call centers, web sites and from offices located in various cities in India. This project works on the client server Architecture using ASP.Net and MS SQL as Backend Database. The aim of the project was to update and maintain loan status, rate of interest and form handling. This system also provides online customer queryhandling feature through online chat with customer care executive. Request Gathering Use case writing, designing LLD, Code development, Code review Writing Nunit test cases for developer end testing. Management of all the source files related to the project in SVN Client Interaction, Design & Development V. Worked with CRC InfoTech (Sep 03-May 04), Delhi as Software Trainee Specification : C#.Net, ASP.Net, ADO.Net Framework : 1.1, 2.0 Database : SQL Server E-Marketing System This project works on the client server Architecture using ASP.Net and MS SQL as Backend Database. The project was about the sale and purchase of various products via e-marketing system. The package also provides the facility of online payment. The customer has been provided with the facility of searching the product according to their needs. Understanding the project requirements and analysis with knowledge sharing sessions. Worked with the client by providing analysis and design to meet the aggressive demands of the project. Created several user controls in ASP.Net and code behind with VB.Net. 5

6 Setup and deployment of the build, configuration settings. Day to day client interaction, Programming, Unit testing, Quality control. Delivered high quality code via extensive programming in VB.Net, ASP.Net. Technical Exposure: PM Tool MS Project, Redmine(Agile), Jira Languages C#, VB.Net, C++. PHP. Web technologies ASP.Net, Web Services, SharePoint 2007, 2010, XML, XSLT, JavaScript, HTML and DHTML, CSS, SOAP, AJAX and WSDL, SugarCRM, SSRS Reporting Technologies COM/COM+. Operating Systems/Servers Windows XP pro/ 2000, NT. Development Tools Visual Studio.Net, Visual Studio 6. Databases SQL Server 2000,2005, 7.0, DB2, MySQL Configuration Tools VSS. Third Party Tools Infragistics WEB, Pdflib, ILOG, Nunit, FPSpread Education, Certifications & Trainings MIS from Birla Institute Of Technology, MESRA ( ) Certified Scrum Master Microsoft Certified Professional in SharePoint 2007 Application Development Microsoft Certified Professional in.net Framework 3.5, ASP.NET Application Development Awards & Recognitions: Received Employee contribution Award for 2007(L&T InfoTech) Received appreciation from client for provided training onsite on ATOMOS to FedEx US Several on the spot awards. 6