Rural Electrification of Corporation Limited. CORE-IV, Scope Complex, 7 Lodi Road, New Delhi

Transcription

1 Rural Electrification of Corporation Limited CORE-IV, Scope Complex, 7 Lodi Road, New Delhi 0003 Corrigendum For Request for Proposal For Supply, Installation,, Commissioning and Maintenance of Integrated Business Process Management System (IBPMS) Tender Number: REC/PCM/IT/IBPMS/208-9/35 This document is the property of RECL. It may not be copied, distributed or recorded on any medium, electronic or otherwise, without written permission thereof. The use of the contents of this document, even by the authorized personnel/ agencies for any purpose other than the purpose specified herein, is strictly prohibited and shall amount to copyright violation and thus, shall be punishable under the Indian Law.

2 CORRIGENDUM (Dated: ) Basis queries received from bidders and discussions held during pre bid meetings on and , the changes and additions to against RFP Ref No REC/PCM/IT/IBPMS/208-9/35 Dated are as below: RFP Section S.no. and Page No. Scope of work, Page no Scope of work, Page no Scope of Work, Page no Annexure 24: List of Hardware Specification 5 Annexure 24: List of Hardware Specification 6 Scope of Work, RFP Clause New Clause Approach Refer to Appendix 4. The ATS/ AMC support for the BPM solution (including environmental software) should include the following: 4.. All major and minor version upgrades at no extra cost 4.2. Program updates, patches, fixes and critical security alerts as required 4.3. Compliance of Indian taxation regulation and mandates (legal guidelines of GOI as per Gazette of India, regulatory authorities etc.) 4.4. Documentation updates 4.5. Support for BPM solution related malfunctions with related SLAs and ability to log requests online The successful bidder is expected to carry out necessary due diligence to assess the business processes at RECL before submitting the bid. The bidder should provide information on standard benchmarks for the proposed servers such as TPC-C certified by transaction processing council and/or Oracle TPMC that is made available in respective websites. The server should be scalable to 4 Processor Sockets The successful bidder is expected to carry out study of existing IT 4. The ATS/ AMC support for the BPM solution (including environmental software) should include the following: 4.. All major and minor version upgrades at no extra cost 4.2. Program updates, patches, fixes and critical security alerts as required 4.3. Compliance of Indian taxation regulation and mandates (legal guidelines of GOI as per Gazette of India, regulatory authorities etc.), if required Documentation updates 4.5. Support for BPM solution related malfunctions with related SLAs and ability to log requests online Bidder may carry out necessary site visit and due diligence at their own cost to prepare their proposal. However, bidder is expected to inform RECL in advance for such planned visit. The bidder should provide information on standard benchmarks for the proposed servers such as TPC-C certified by transaction processing council or Oracle TPMC or Spec_int_rate or equivalent that is made available in respective websites. The proposed server should be of at least 2 Processor Sockets. The successful bidder is expected to carry out study of existing IT systems in

3 migration 7 Scope of work, Project preparation, page no Scope of work, page no Scope of Work, page no Annexure 4: Commercial Bill of Material Duration of Contract, page no. 2 systems in RECL and phase out the systems getting replaced by ibpms after taking due approval from RECL. Any data required to be migrated from current systems to the ibpms shall be undertaken by successful bidder. Resource deployment at RECL Bidder should consider high availability (active-passive) architecture at primary and secondary data-center. The architecture at secondary datacenter should be a mirror image of primary data center. The resource for virtualization layer management is expected to manage common virtualization layer to be used by other application as well. The contract period will commence from the date of issuance of the purchase order. The term of the contract shall be 54 months (including the implementation phase, stabilization phase and support phase) which may be extendable for up to 2 years in which contract renewal shall be done on a year on year basis at the sole discretion of RECL. Hence, the duration of engagement is 54 months (3 months (implementation) for phase + 2 RECL and phase out the systems getting replaced by ibpms after taking due approval from RECL The successful bidder is expected to migrate maximum of 0 GB of data pertaining to applications such as VMS and Bill tracking system etc. All the deployed resources during implementation phase at RECL shall be on successful bidder s/oem s payroll. Bidder should offer high availability (Active-Active) with no single point of failure at Primary data center (PDC). DR to be of same capacity as PDC. However, high availability (HA) is not expected at DR. The resource (L or higher) for virtualization layer management is expected to manage common virtualization layer to be used by other application as well. In case the deployed resource is not able to provide intended services as mentioned in the RFP then bidder is expected to fulfill the requirement either by replacing the deployed resource or providing additional resource at no extra cost to RECL. Refer to Appendix 2 The contract period will commence from the date of issuance of the purchase order. The term of the contract shall be 55 months (including the implementation phase, stabilization phase and support phase) which may be extendable for up to 2 years in which contract renewal shall be done on a year on year basis at the sole discretion of RECL. Hence, the duration of engagement is 55 months (6 months (implementation) + month (stabilization/ handholding) post go-live of phase months (support) post successful completion of stabilization

4 2 Annexure : Functional and Technical Specification, point no.39 3 Scope of work, page no Supply of hardware months (implementation) for phase 2 + months (stabilization/ handholding) post go-live of phase months (support)). Diagram validation for example, domain checks, completion checks and warnings on inconsistent patterns. Service Window:-(For On-site resources 9am to 7 pm (Business days)). However, bidder is expected to serve as per business need of RECL. phase). Diagram validation for example, completion checks, inconsistencies etc. Service Window:-(For On-site resources 9:30am to 6:30 pm (Business days)). However, bidder is expected to serve as per business need of RECL. All proposed hardware for ibpms solution should be of latest generation available at the time of LOA/PO. S.no. Mentioned in RFP Revised Last Bid Submission date Last Bid Submission date hours hours 2 Date of Opening of Eligibility and Prequalification Bid (Part-) hours hours 3 Technical Bid Opening date and time hours Date of Opening of Eligibility and Prequalification Bid (Part-) Technical Bid Opening date and time hours Appendix : Updated Timeline A phased approach is envisaged for the implementation. Following is the timelines for the project: Track M-M3 M4 M5 M6 M7 M8-M55** Business Design, O&M Services* Post go-live O&M Phase and Go-live (as part of stabilization Services for phase processes implementation effort) Phase 2 - Business Design, and Go-live for phase 2 processes Post go-live stabilization O&M Services *Scope of work for the O&M services post phase- go-live would be same as mentioned in section The bidder is expected to include the effort for these services (for 2 months) in the implementation cost only. ** O&M services may be extendable for up to 2 years in which contract renewal shall be done on a year on year basis at the sole discretion of RECL.

5 S. No. Appendix 2: Updated Annexure 4: Commercial Bill of Material The template for commercial bill of material for this RFP titled Supply, Installation,, Commissioning and Maintenance of Integrated Business Process Management System (IBPMS) dated 22 nd Oct., 208 is attached as Annexure 4 - Commercial Bill of Material. Table Item A B C D E F G H I J For RECL GST (in %) Quantities Considered* UOM* A - Software & Hardware Supply IBPMS Software Licenses including year onsite comprehensive warranty 350 Per user 2 Database Licenses 3 Virtualization software (VmWare) Virtualization 4 software Management Layer Any other 5 Software/ software licenses, licenses, if any Middleware Servers for IBPMS system 6 including 3 years onsite comprehensive warranty 7 Additional Hardware (if any) B Cost and Training 8 Cost for Phase 9 Cost for Phase 2 0 Training Cost

6 S. No Item Cost for additional process (High Complexity) Cost for additional process (Medium Complexity) Cost for additional process (Low Complexity) for IBPMS Software for Database for other software (middleware etc.) for virtualization layer cost for virtualization software management layer Annual Maintenance Contract (AMC) for Servers Annual Maintenance Contract (AMC) A B C D E F G H I J C O&M Support 5 6 GST (in %) Quantities Considered* UOM* Per Process Per Process Per Process

7 S. No. Item for other Hardware Operation and Management Support cost post 2 completion of stabilization phase of Phase 2 Man-year cost for management of 22 virtualization layer Total for RECL each year (for TCO calculation) A B C D E F G H I J GST (in %) Quantities Considered* - - UOM* Per Manyear *Quantities considered and Unit of Measurement (UOM) shall be used to determine unit rate for procurement of respective subsidiary. Note:. The prices quoted in the commercial bill of material shall be inclusive of all the applicable taxes, duties and levies except GST. Bidder is expected to provide GST details in column H of Table. 2. TCO would be derived by taking the NPV for table in Annexure 4: Commercial Bill of Material. In order to calculate NPV, rates exclusive of GST would be considered. 3. Bidder is also expected to provide details in column I (Quantities considered) and column J (Unit of Measurement) of Table. 4. Price to be quoted for whole lot for respective line items. Unit rates are not required to be quoted. For calculating Unit rates for line item 2, 3, 4 and 5 (Price quoted in column A for respective line item/ quantity mentioned or quoted for respective line item, in column I) shall be used. 5. The cells highlighted in yellow are required to be filled by bidder. Procurement for Subsidiaries:. Subsidiaries may procure additional licenses as per the rate quoted by the bidder in Table. Payments for such requests/ orders shall be made on a pro-rata basis. The minimum commitment for such additional licenses would be 25 users. 2. Subsidiaries may procure servers and additional hardware (if required) as per details mentioned in Table 2. Table 2: Breakup of servers/hardware proposed against this RFP i.e. servers/hardware proposed in line item 6 and 7 of Table S.No. Hardware Make/Model Unit Rate Number Total Cost Server

8 2 Server 2 N Server n Total Servers and additional hardware (if required) for IBPMS system Sum of total including 3 years onsite comprehensive warranty cost Bidder is expected to mention breakup of cost of total servers/hardware proposed against this RFP i.e. cost of each server/hardware separately in Table 2. Sum of total cost of Table 2 MUST be same as sum of cost quoted in line item 6 and 7 of Table. 3. cost shall be derived from line item, 2 and 3 of Table. 4. Training cost shall be derived from rates quoted by bidder in line item 0 of Table. Payments for training shall be made on a pro-rata basis i.e. man-days for training. 5. ATS, AMC and operation and maintenance services cost shall be derived from rates quoted by bidder in Table. Payments for such services shall be made on a pro-rata basis. 6. Commercials quoted in table and table 2 to be used for procurement for respective subsidiary shall remain valid for a period of not less than 80 days from the date of bid submission with an extension of upto 90 days at discretion of RECL. 7. The cells highlighted in yellow are required to be filled by bidder. Table 3: The template for commercial bill of material for Server Management Services for servers other than ibpm solution. S. No. Item Man-month cost for server management Unit Rate Total (Unit rate * 2) GST (in %) Note:. Price Quoted in Table 3 shall not be part of TCO and is optional item. However, bidder may be required to match the lowest quoted price for this line item (amongst the prices quoted by all bidders for these line items in this RFP). 2. Commercials quoted in table 3 remain valid entire contract duration for RECL. 3. The prices quoted in table 3 shall be inclusive of all the applicable taxes, duties and levies except GST. Bidder is expected to provide GST details separately in Table The cells highlighted in yellow are required to be filled by bidder. 5. Scope of work for server management services of other hardware (except in-scope hardware) is similar to server management services mentioned in section RECL may further request to increase the server management resource as per the rate quoted in the commercial bill of material for server management services of other hardware. 7. Unit of measurement for above quantity is in man-month. Bidder shall quote man-month rate under the unit rate column and total shall be (unit rate) X (2). 8. Resource should have an experience of 2-3 years in Windows/Linux server management.