How to Make IT. {INFORMATION Fall in Love with Your. TA Software Upgrade. Tips for Talent Acquisition Teams INTEGRATIONS EASY IMPLEMENTATION SECURITY

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1 How to Make IT TECHNOLOGY} {INFORMATION Fall in Love with Your INTEGRATIONS TA Software Upgrade Tips for Talent Acquisition Teams EASY IMPLEMENTATION SECURITY A Research ebook by: SCALABILITY EFFECTIVE MIGRATIONS 2016 icims, Inc. All rights reserved.

2 Upgrading Your TA Tech Stack Sixty-four percent of organizations surveyed aren t completely satisfied with the functionality of their talent acquisition (TA) technology, whether home-grown or from a provider. In fact, half are interested in upgrading to new software. 1 However, upgrading a TA tech stack doesn t just impact recruiters. Information Technology departments have a stake in TA technology, too. They may be a part of procurement decisions or on your vendor selection team. { } The Point: IT buy-in can be key to getting the upgrade you want. 1 Hire Expectations Institute, icims, Inc. All rights reserved. 2

3 Why Does IT Care About TA? When Talent Acquisition adopts new technology, IT departments can be involved in implementation and long-term management. In other words, IT is often on the front lines of the back end. A TA software upgrade also impacts each of an IT professional s top concerns, which are: 2 + Securing the organization against cyber attacks and data loss Aligning technology to help make the organization more successful Finding and hiring talented people Getting technology up and running quickly { } IT departments need to know software that addresses your concerns will address theirs, too. By working together, Talent Acquisition and IT can ensure a solution creates value and drives success. 2 Society for Information Management, 2016 icims, Inc. All rights reserved. 3

4 EASY IMPLEMENTATION INTEGRATIONS How can you win over your IT department? { } Start by addressing their most pressing concerns. SECURITY EFFECTIVE MIGRATIONS SCALABILITY 2016 icims, Inc. All rights reserved. 4

5 SECURITY Exceptional Security IT departments must guarantee data access when and where users need it, while still protecting proprietary and sensitive information. That s why most want to know how TA software protects applicant and employee information. Ensure the provider you re considering offers the highest standard of security assurances, which include: An Information Security Management System certified to international standards (ISO 27001) Secure data center facilities audited by third parties (SOC1 (SSAE-16) and/or SOC2 compliance) Data privacy and transfer standards that meet domestic and international compliance standards 1 in 3 organizations say security is the most important factor in choosing TA software. 3 Encryption of data at rest and in transit using AES-256-bit and TLS 1.2 encryption Security experts on hand to quickly address security events or incidents } Information theft accounts for 40 percent of the total external costs of cyber crime each year. 4 3 GetApp Lab 4 Ponemon { 2016 icims, Inc. All rights reserved. 5

6 SCALABILITY Scalable Solutions Can the software align with your company s growth projections for the next 3 to 5 years? IT will want to know that it can. Scalable software benefits IT departments because they don t have to maintain different systems frequently... eliminates the need to train employees to use new systems, which hinders productivity... prevents the need for costly upgrades when head count increases { } In 2015, half of all HR technology solutions operated as Software-as-a-Service, a type of software known for its scalability. 5 This was up 38 percent from The icims Talent Platform ensures all scalability upgrades are free and easy thanks to its single-source code on a Software-as-a-Service (SaaS) platform. 5 Human Resources Executive Online 2016 icims, Inc. All rights reserved. 6

7 INTEGRATIONS Integrations with Other Systems Finding and hiring the right people can require many talent acquisition solutions, which often don t integrate with each other. Over 90 percent of surveyed organizations say integrations with other services and applications is the number one HR software hurdle to overcome. 6 When a software provider serves as a hub to other vendors, IT departments don t have to manage disparate systems, and recruiting efforts are more productive. Enterprises are wasting millions trying to integrate human resources systems that aren t designed to communicate with each other. ComputerWeekly { } Opt for providers proven to integrate with others. At icims, our software seamlessly integrates with other leading TA vendors. 6 MuleSoft 2016 icims, Inc. All rights reserved. 7

8 EFFECTIVE MIGRATIONS Effective Migrations When data migrations are needed, IT wants to ensure they re simple to minimize implementation time. Leading providers make migrating data from previous systems efficient by: Ensuring the majority of migrations require only basic or moderate technical expertise from a customer { } Look for providers that don t price according to the amount of data to be transferred. </> Providing a data migration specialist that facilitates each step of the process Allowing customers to write to the provider s API for secure transfers of complex information icims has conducted successful migrations from a wide range of providers icims, Inc. All rights reserved. 8

9 EASY IMPLEMENTATION Easy Implementation How will implementing new software affect your IT team s workload? Opting for a provider with the right strategy and support means minimal expense of IT s time and resources. What Implementation Should Look Like Organization is assigned a dedicated implementation expert There is no disturbance to current workflows A primary point of contact from a company is needed not an entire IT team Customer devotes 2-3 hours of work per week for smaller projects, or 4-6 hours for larger projects Customers have access to robust customer support and ongoing assistance Provider offers training and resources to walk users through the system System and configuration testing occurs before an official launch 2016 icims, Inc. All rights reserved. 9

10 Final Thoughts Getting the support of your IT team means you ve opted for dedicated talent acquisition software that is: Secure Scalable A hub for all things talent acquisition Able to effectively migrate data Easy to implement and that s in addition to all of the features and functionality that actually improves your recruitment efforts. Ultimately, Talent Acquisition s partnership with IT results in better organizational outcomes icims, Inc. All rights reserved. 10

11 How icims Can Help icims is the leading provider of talent acquisition solutions that help businesses win the war for top talent. icims empowers companies to manage their entire hiring process within the industry s most robust Platform-as-a-Service (PaaS). Built on the foundation of a best-to-market talent acquisition software suite, icims PaaS framework, UNIFi, allows employers to expand the capabilities of their core talent acquisition technology by integrating with the largest partner ecosystem in talent acquisition to help them attract, find, screen, and manage candidates. Offering scalable, easy-to-use solutions that are backed by award-winning customer service, icims supports more than 3,500 contracted customers and is one of the largest and fastest-growing talent acquisition solution providers. Connect with icims on social media! 2016 icims, Inc. All rights reserved. 11