CXP GROUP. SITSI - your source for exceptional analyst insight

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1 SITSI - your source for exceptional analyst insight

2 SITSI 2018 The most comprehensive research platform on software and IT services since active users annual downloads SITSI statistics 3k 65k 7k 300k documents data points 50% of the top 50 IT providers use SITSI Planning & budget Strategy definition Operational execution

3 What is SITSI? Grow your understanding of software, IT services and digital markets SITSI stands for "Software and IT Services Industry" and is the umbrella brand for all off-the-shelf studies published by market research and consulting firm PAC (a CXP Group company). with the most comprehensive research portal 500 vendor profiles 350 market reports 150 expert views Over 65k data points in 1,000 datamarts Over 600 smart use cases Published/updated every year which helps you take action today. SITSI helps you understand the changes in your environment, seize opportunities, formulate crucial business strategies and take the right investment decisions. Take a glimpse at the SITSI library

4 The SITSI Research Library The most comprehensive research platform on software & IT services markets since SITSI membership gives you access to over 3,000 documents. Vendor data & profiles Market volumes & forecasts Expert views & market reports Vendor benchmarks & RADARs IT rates database & deal trackers Use case databases & IT budget trackers

5 Our research covers over 30 countries, representing 95% of global IT expenditure Western Europe Eastern Europe Asia Pacific Middle East & Africa Americas Austria Norway Czech Republic Australia* South Africa* USA Belgium Spain Hungary China* Middle East* Canada* Denmark Sweden Poland India* Rest of Africa* Brazil* Finland Switzerland Romania Japan* Mexico* France UK Russia Rest of Asia Pacific* Rest of Latin America* Germany Rest of Slovakia Italy W. Europe* Turkey Netherlands Rest of Eastern Europe* * only market figures & forecasts

6 Our game changing topics BI, Analytics & Data Management Business Application- Related Services Cloud Computing Digital CX & Internet of Things Cyber Security Publications 2018: 10 market reports 15 vendor profiles Publications 2018: 10 market reports 15 vendor profiles Publications 2018: 10 market reports 15 vendor profiles Publications 2018: 20 market reports 20 vendor profiles Publications 2018: 10 market reports 15 vendor profiles (+ Expert Views) (+ Expert Views) (+ Expert Views) (+ Expert Views) (+ Expert Views) READ MORE READ MORE READ MORE READ MORE READ MORE For each of the topics shown above, PAC publishes market reports, detailed market figures, vendor rankings at worldwide and local levels, and much more. Explore by topic area or select specific regions or countries using the SITSI advanced search function.

7 Our research covers over 20 products and services segments in 9 vertical sectors IT MARKET HARDWARE SOFTWARE & IT SERVICES (SITS) SOFTWARE PRODUCTS IT SERVICES Infrastructure Software & Platforms Application Software Products SaaS Infrastructure- Related Services Application- Related Services Business Process Outsourcing Operating Systems Network, System, Storage and Security Management (N3SM) Office, Content & Collaboration Horizontal Business Applications (incl. BI) N3SM & Middleware Applications (incl. BI) Infrastructure Support Services* Infrastructure-related Project Services** Application-related Project Services** Application Management Middleware Vertical Business Applications Technical Applications Infrastructure Outsourcing Services*** VERTICAL SECTORS Manufacturing Banking Insurance Public Sector Telecom Utilities Retail & Wholesale Services & Consumers Transport CXP GROUP View our segmentation in full

8 SITSI research methodology In-depth analysis of local markets is at the heart of our research and results in the PAC Reference Model. Thousands of face-to-face interviews with IT users and IT suppliers Our efficient research experts create more than a hundred surveys each year PAC s knowledge databases Our unique bottom-up approach enables us to provide a granular and reliable market view. Informal knowledge sharing between PAC experts 40+ years of consulting projects Macro-economic data set and multi-dimensional correlation patterns

9 PAC Hotline Service From ad-hoc inquiry calls to small custom analyses, from speaker engagements to strategic workshops Sometimes our clients need intelligence beyond what is available in our SITSI repository. That s when simple, direct and flexible access to our experts comes into play. Additional market or competition insight Adaptation of our market and vendor data to your own portfolio elements or market segmentation Input & opinion to feed your strategy & positioning discussions Keynotes for your customers or kick-off presentations for your teams Speed, agility and proximity you have our full commitment Every quarter (or upon request) we provide an overview of your hotline issues addressed, the days used, and the balance of hotline days remaining. Hotline time is not required for simple questions or clarification of information in published reports this type of inquiry is handled at no expense.

10 PAC, a CXP Group company Our consulting services Strengthen your sales pitch and develop the right growth strategy using our consultancy services We have developed the 7-levers-to-growth approach, which enables us to systematically analyze and tailor the areas of action that drive your market success and to execute them accordingly. Our services are tailored to your specific needs and are based on 40 years of market insight and experience as well as current market data from our SITSI research library. Find out more about our consulting services

11 PAC, a CXP Group Company Who we are The leading European research and consulting firm for business software, IT services and digital transformation Paris London Munich Hamburg Cologne Würzburg Bucharest Vienna Zurich San Francisco RESEARCH CONSULTING EVENTS

12 PAC, a CXP Group Company Contact us Christophe Châlons Senior Vice President Head of Research & Chief Analyst c.chalons@pac-online.com Karen Manzano Director Client Service kmanzano@cxpgroup.com Christine Osiander SITSI Customer Support cosiander@cxpgroup.com