Admission to Master s Degree Programs and Graduation

Transcription

1 Use of SAP Business Workflow in SAP SLcM to support the processes Master s Degree Programs and at the Pascal J. Rueff Singapore, April 19th 2010

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3 Campuses Campus Nord Campus Irchel Main Building 3

4 Academic Units 7 Faculties: Theology Law Medicine Vetsuisse Faculty Arts Sciences Economics, Business Administration and IT circa 150 institutes 15 centers of competence many associated institutes 4

5 Number of Students Number of Students

6 Students According to Faculty Students According to Faculty ThF RWF WWF MeF VSF PhF MNF WS 04/05 WS 05/06 WS 06/07 HS 07 HS 08 6

7 Project Overview 7

8 Master s Degree Programs Applicant Student Services Dean s Office/ Institutes Application* Create applicant in SAP Collect admission dossier Checking general study requirements Direct admission possible? Checking subject requirements Entering restrictions and/or conditions Approval notification Create approval notification Release admission decision * Business Server Page Internal Service Request SAP Business Workflow 8

9 Master s Degree Programs 9

10 New Dynpro for Workflow User 10

11 New Infotype Integrated in Student File 11

12 Some Technical Details User determination for the person responsible for a subjects is manual because each admission request requires an individual assessment (high flexibility was a requirement) The workflow creates as many branches as users (subjects) are entered in the user determination (high flexibility was a requirement) No special SAP authorization is required to enter restrictions and or conditions because all data are stored exclusively in the workflow container during the entire workflow process. After the dean s office releases the decision on admission, the data will be transferred to the new infotype with a background user. 12

13 Benefits Improved management of the business process Seamless integration of the faculty user into the process Standardization of processes Transparency of processes Consistency of service quality Authorized users can monitor the status of each workflow Improved execution Process flexibility with manual user determination Separated authorization for initial capturing and regular change process for restrictions and conditions. End users can concentrate on their core competences Data must only be entered once and is then carried through the workflow (one set of data) No limitation by breaking business processes into parallel steps (not limited by paper forms) Reduction in time 13

14 Challenges General Bologna process New technology for the Technical Process not supported by SLcM Limitation in the technology (flexibility versus standardization) Agent assignment with Responsibilities 14

15 Challenges: Agent assignment with Responsibilities 15

16 Project overview 16

17 Applicant Dean s Office Institutes Institutes Institutes Application for the degree General degree requirements achieved? Degree Audit; Degree mapping Audit; Degree subject mapping audit; requirement subject against Mapping requirement study results subject against requirement study results against study results Denial of the degree Degree requirements achieved? Release subject Release subject Release subject Diploma Release degree (released for printing) SAP Business Workflow SAP Business Workflow SAP Business Workflow SAP Business Workflow 17

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19 This process contains many background steps, including: Registration for graduation - Creation of infotype record 1761 (graduation process) - Open assessment process - Creating the correlation between student and qualifications (ST-532-CQ). Check for student holds Change of status - user status - process status Generate requirement profile Perform audit Release subject Release assessment process 19

20 Benefits Improved management of the business process Seamless integration of the faculty user into the process Standardization of processes Transparency of processes Consistency of service quality Authorized users can monitor the status of each workflow Improved execution End users can concentrate on their core competences Data can be keyed once and carried through the workflow (one set of data) All required technical steps are executed by the SAP Business Workflow as background steps If a participant is unavailable, the workflow engine can route work to another user No limitation by breaking business processes into parallel steps (not limited by paper forms) Reduction in time 20

21 Challenges General Quality of master data in SLcM Technical Test procedures for background steps Error handling for background steps 21

22 Questions? 22

23 Contact Pascal J. Rueff, IT-Project Manager IT-Services Business Applications / Projects Rämistrasse 42 CH 8001 Zürich Switzerland Tel.: +41 (0) Web: Thank you for your attention! 23