GENERAL MANAGER / CHIEF OPERATING OFFICER

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1 PGA Career Services is pleased to notify you about the following opportunity in Southwest Florida. About the Club: GENERAL MANAGER / CHIEF OPERATING OFFICER Cedar Hammock Golf & Country Club Naples, Florida Cedar Hammock Golf & Country Club is one of Southwest Florida s premier private bundled golf and country clubs. Developed between 1999 and 2004, it consists of 799 residential home addresses which comprise the golf membership. The Club boasts a championship 6680-yard, par 72 layout designed by legendary architects Jed Azinger and Gordon Lewis with water on eighteen holes and nine sets of tees to accommodate golfers of all skill levels. In addition, the Club offers an aqua range, chipping area and expansive putting green. Cedar Hammock residents also enjoy four pool complexes, one with an outdoor bar and spa, a fitness center staffed with a water aerobics and fitness instructors, and four tennis courts and tennis professional. The main Clubhouse is comprised of the dining room, grill room with outdoor seating option, offices, meeting rooms, card room and golf shop. Position Description: The General Manager in acting as the Chief Operating Officer of the Club manages all aspects of the Club s day to day operations and activities. The General Manager maintains proper relationships between the Club, its Board of Directors, members, guests and employees, as well as with the community and industry. All such actions are performed in accordance with all applicable federal, state, county, and local laws in addition to the Club s governing documents and policies.

2 Reporting Structure: The General Manager shall report to the President of the Board of Directors. The Controller/Director of Human Resources, Club Operations Manager, Head Golf Professional, Golf Course Superintendent, Executive Chef, and all Department Managers shall report directly to the General Manager. Keys to Success: The General Manager at Cedar Hammock Golf & Country Club will be successful provided he/she delivers the following: Is highly visible and approachable to the membership and their guests. Takes responsibility and is accountable. Possesses a strong financial acumen and thinks strategically. Is firm but fair in enforcing the rules of the club set forth by the Board of Directors. Presents a forward-thinking vision and stays abreast of best practices and ahead of local competition. Possesses excellent interpersonal communication skills in both written and verbal formats. Leads by example and takes a keen interest in embracing and collaborating with current department heads and tenured staff. Encourages and engages in continuing education for self and staff. Understands the South Florida market and the seasonality of the area. Specific Duties & Responsibilities (include, but not limited to the following) Financial Management: Develop annual operating budgets. Develop five-year capital budgets in collaboration with the long-range planning committee for the Board of Directors review and approval. Review monthly Club financial with the Club treasurer and distribute the Board of Directors while ensuring department heads adhere to their approved budgets. Ensure the Club operates within General Accounting Principles as reviewed annually by an independent auditor. Collaborate with the Club Treasurer to ensure the controller prepares all necessary documents and reports for the annual Club audit in a timely manner. Implement the recommendations of the Club auditors as approved by the Board of Directors. Ensure monthly inventories and reconciliations are completed by Golf and Food & Beverage. Approve all Club invoices weekly, prior to submission to the Controller. Review Accounts Payable weekly along with Club Treasurer and Controller prior to signing checks and ensuring remittances are delivered in a timely manner. Signor on all Club bank accounts and is designated to initiate all transfers of Club funds between Club s main operating bank account and other Club depository accounts with the approval of the Club Treasurer. Ensure Monthly Member statements are completed and sent in a timely manner. Oversee collection of delinquent accounts within the Board of Director s approved timelines. Administration: Assists the Board of Directors in creating policies that conform to the Florida state statutes and the governing documents of Cedar Hammock Golf & Country Club. Maintain a valid Community Manager Association (CAM) license issued by the State of Florida, completing continuing education requirements every two years. Ensure implementation of Board of Director s policies, resolutions and directives.

3 Act as liaison between the Cedar Hammock Community Development District Board and Cedar Hammock s Board of Directors on matters of mutual interest. Act as liaison between Cedar Hammock s Board of Directors and Club attorney. Recommend appropriate policies and enforcement and where appropriate, amendment of all club bylaws, rules and regulations. Attend and report to all Board of Director s, Advisory Committee s and Member s meetings. Ensure adequate insurance coverage is maintained for all Club assets. Complies with and promotes all organization policies and procedures, including the Drug Free and Harassment Free Work Place policies. Ensure all Club assets are maintained in good working order. Designs and implements staff performance strategies that promote a positive workplace, enhance key employee retention and improve overall member satisfaction. Conduct management and staff meetings as necessary. Be responsible for all department operations including but not limited to administration, golf, food and beverage, tennis, fitness and common grounds. Ensure compensation and benefit offerings to employees meet the needs of the Club and are competitive within the local market. Be responsible for the hiring, appointments, suspensions, discharges, pay raises and vacation requests of all employees in accordance with established policies and procedures as approved by the Board of Directors. Ensure accurate personnel records are maintained, with all employees meeting Federal requirements by completing an I-9 Form with appropriate reference checks completed. Maintain updated job descriptions for General Manager and all direct reports. Develop and maintain vendor relationships to increase loyalty, improve Club purchasing capabilities, and continually enhance the Club s reputation. Develop and nurture relationships with area Clubs and organizations. Ensure the preparation and timely dissemination of the Club s calendar and all necessary member communications. Maintains and updates a comprehensive hurricane preparedness policy and plan. Personal and Professional Development: Maintain active memberships in appropriate professional organizations. Participate in outside functions and activities deemed appropriate to enhance and broaden scope while participating as a member of the community. Qualifications: Four-year college degree in business management, hospitality or work experience equivalent. Must have strong understanding of golf operations and agronomy. A minimum of three to five years of club management experience. Must have a CAM License, or currently enrolled in process. High-level proficiency in MS Office applications. Knowledgeable on EZ Links Club Software (formerly known as IBS Club Software) or similar club software.

4 Compensation and Benefits: Commensurate with experience. Benefits are customary with this position. Application Instructions: Application deadline is December 20, All application submissions should contain one (1) PDF document containing cover letter, resume and references with a file name: Last, First, KR to Careerlinks10@pgahq.com.

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