MAXIMIZE YOUR LABORATORY RESOURCES FOR INCREASED PRODUCTIVITY

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1 [ LABORATORY [ FOLIO ANALYTICS INSIDE SOLUTIONS HEADER ] ] MAXIMIZE YOUR LABORATORY RESOURCES FOR INCREASED PRODUCTIVITY

2 [ LABORATORY ANALYTICS SOLUTIONS ] The proof that you can do more with less, is what Waters Laboratory Analytics brings to you. Waters recognizes that laboratories around the world are being stretched. We have made it our goal to provide laboratories like yours with the tools to make evidence-based decisions on which improvements are needed to increase efficiency. Waters Laboratory Analytics integrates instrument services and laboratory analytics to give you unprecedented visibility into the utilization, efficiency, and financial implications of your laboratory s instruments and people. ADVANCE YOUR BUSINESS WITH WATERS LABORATORY ANALYTICS Uncover new areas of cost savings Maximize the efficiency of existing assets Optimize workflow processes Justify new technology adoption Integrate with Lean Six Sigma initiatives

3 Improving Laboratory Operations Waters offers a range of laboratory analytics tools and services for Empower Software users that help maximize laboratory resources for increased productivity and cost savings: Empower Laboratory Analytics Provides prebuilt, administration, resource utilization, and method robustness dashboards. Resource Management Report Offers customized, comprehensive resource utilization, laboratory workflow optimization, administration, compliance, custom fields, and service reports based on your specific goals and objectives as well as detailed analysis and recommendations by expert Waters consultants. EDS365 Supplements the Resource Management Report by providing customized, resource utilization, and administration dashboards electronically for daily monitoring of performance data. Empower Laboratory Analytics BUILT-IN ANALYTICS FOR EVALUATING LABORATORY PERFORMANCE Empower Chromatography Data Software has helped numerous laboratory dependent organizations streamline processes with advanced data collection and reporting capabilities. Now, the software also assembles and displays critical chromatography performance metrics in five prebuilt, easy-to-view, analytics dashboards so that you can focus on what s most important the interpretation of key information, not its collection. WATERS LABORATORY INFORMATICS SOFTWARE CONVERTING SCIENTIFIC DATA INTO USEFUL INFORMATION Waters Laboratory Informatics Software provides a powerful suite of solutions for instrument control, scientific data management, scientific search, network integration, and compliance management to streamline analytical laboratory operations. Our Informatics solutions have helped leading pharmaceutical, environmental, food & beverage, and chemical materials organizations reduce costs, accelerate decision making, improve laboratory effectiveness, and get products to market faster. IMPROVE YOUR DECISION MAKING Empower Laboratory Analytics* dashboards let you quickly and accurately determine how laboratory resources are being used, without significant manual effort. You will be able to make evidence-based decisions on which improvements are needed to increase laboratory efficiency. *Only available with Empower 3 Software, Feature Release 2, and later releases.

4 USERS DATA INSTRUMENTS EMPOWER DATABASE The Resource Management Report (RMR) provides detailed comprehensive analytics based on metadata from your Empower Software System. The analyses and recommendations provided by Waters expert consultants can help you make informed decisions for managing assets within your Empower network environment resulting in optimized workflows which increase productivity and provide real cost savings to you. EXCLUSIVE DATA EXTRACTION TOOLS INTERPRETATION END USER FEEDBACK RESOURCE MANAGEMENT REPORT Resource Management Report A CUSTOMIZED COMPREHENSIVE RESOURCE UTILIZATION REPORT BASED ON YOUR SPECIFIC GOALS Customized analyses and recommendations SERVICE EVENT INFORMATION A Waters Business Impact Consultant meets with you to establish the goals and objectives that are most meaningful to you. Information such as runtimes, instrument usage, error messages, sample reruns, dates and times of usage, is gathered and analyzed. Detailed analyses and recommendations are then compiled into the RMR so you don t have to spend the time gathering and interpreting the data. THE RMR FOCUSES ON THESE KEY AREAS: Business analysis summarizes goals and objectives for RMR Summary of recommendations consolidated list of recommendations based on analytics Technical Analysis Resource Utilization analysis of systems and user trends Laboratory workflow analysis of process workflows and trends Administration, compliance and ice analysis time to service statistics, service trends, and performance maintenance status BENEFITS OF THE RMR Customized analysis Recommendations provided by expert consultants Maximize system utilization Better manage resources Improve laboratory workflows Identify training needs Identify and reduce error messages Identify compliance risks Better plan for capital expenditures Evaluate opportunities to shorten runtimes with UPLC Schedule routine maintenance at low productivity times

5 [ LABORATORY ANALYTICS SOLUTIONS ] EDS365 MONITOR YOUR METRICS ON A DAILY BASIS WITH DASHBOARDS (EDS365) is a web-based dashboard solution that provides detailed analyses of critical chromatography performance data. EDS365 is comprised of complete, prebuilt analysis modules that are flexible so you can focus on what s most important to you. EDS365 supplements your Resource Management Report (RMR) so you can monitor your laboratory metrics more closely in-between RMRs. View updated information daily The EDS365 information is updated on a daily basis so you always have the latest information at your fingertips; allowing you to make faster business decisions to improve your laboratories efficiency. The analysis dashboards are flexible, so you can select the timeframe of interest and view these dashboards as frequently as needed. EMPOWER LABORATORY ANALYTICS LETS YOU: Access critical system usage information Maximize system utilization Manage resources Identify training needs Identify process improvements Plan for capital expenditures Identify opportunities to improve sample turnover time using UPLC Technology Example of workflow analysis dashboard. BENEFITS OF EDS365 Reduce the time and cost of collecting and analyzing data Detect and evaluate system usage trends to increase efficiency Access updated critical system utilization data daily if needed Accelerate decision making

6 SALES OFFICES: Austria Australia Belgium and Luxembourg Brazil Canada China Czech Republic Denmark Finland France Germany Hong Kong Hungary India Ireland Israel Italy Japan Korea Mexico The Netherlands Norway Poland Portugal Puerto Rico Russia/CIS / Singapore Spain Sweden Switzerland Taiwan UK US ADVANCE THE BUSINESS OF SCIENCE WITH EMPOWER DRIVEN SERVICES Optimize laboratory resources through continuous improvement and lifecycle asset management. integrates instrument services and the business analytics managed by Empower Software to uncover efficiencies and cost savings never seen before. BE ASSURED CHOOSE WATERS GLOBAL SERVICES Waters Global Services focuses on optimizing Waters products with superior service, support, upgrades, training, and Waters Quality Parts. PROVEN SATISFACTION For thirteen consecutive years, an independent quality auditing firm has ranked Waters Global Services best-in-class in providing expert technical knowledge, quick resolution of system issues, and process support. 1 1 Achievement in Customer Excellence (ACE) Award, CustomerSat, Inc., ; NorthFace ScoreBoard Award, sm Omega Management Group Corporation, Waters Corporation 34 Maple Street Milford, MA U.S.A. T: F: Waters, UPLC, Empower, The Science of What s Possible, Waters Quality Parts, and ACQUITY UPLC are registered trademarks of Waters Corporation. All other trademarks are property of their respective owners Waters Corporation. Printed in the U.S.A. June EN AO-PDF