Pursue your passion, we ll manage the office. Remotely

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1 Virtual Assistant Web Design Social Media Management Digital Marketing Pursue your passion, we ll manage the office. Remotely Sharm Pillay Co-Creator

2 VIRTUAL ASSISTANT SERVICES ADMINISTRATIVE SUPPORT ONLINE MARKETING WRITING RECRUITMENT ADMIN Database - Research and development. Industry specific PowerPoint Presentation Creation Managing Travel arrangements (local international) Document Creation & Editing (Excel, Word) Creating Reports Spreadsheets Creating Forms Templates Preparing Agendas Booking and Confirming Client appointments Following up on outstanding payments Administration support is defined as tasks you would reasonably expect an Executive Assistant to do. Customer Telephone Professional Company Surveys for market Profile Writing intelligence Magazine Article Online Surveys Setup Research & writing and curate responses Blog research & writing Internet Research Editing Cover Letters & Setting up Newsletter Resumes Campaigns Drafting Professional Bio s Newsletter Design Drafting business s (Research & Content & letters Collation/Creation) Drafting Proposals Managing Newsletter Distribution Editing job spec Posting spec on client s paid for career portals Screening Resumes Scheduling Interviews Employee background screening Coordinating candidate interviews GRAPHIC DESIGN Business Cards Print Ads & Flyer Blog to e-book conversions Website to e-book conversion Facebook to e-book 2 conversion

3 NEW MEDIA SERVICES WEB DEV & DESIGN WEB MAINTENANCE ONLINE MARKETING Conceptual research & development Content edit (provided by client) Special functionalities Blog writing Blog set-up Blog proof-reading Sourcing images (images for client s cost) WordPress Dashboard Training Social Media Set-up included in packages Online Marketing Campaign with Partner Agency (request quote) Dashboard Training Social Media basic training included in packages Regular Site Back-ups Repairing/updating broken links Setting up 301 redirects Tracking 404 errors (via a plugin) Removing unwanted pages and posts Plugin & Theme updates WordPress updates Minor design edits New page add-ons Optimising images to increase speed. Social media linking Increasing site speed (plugin) Free Strategy Session SEO PPC Facebook Marketing Lost SEO Ranking 3

4 NEW MEDIA SERVICES (Cont.) SOCIAL MEDIA CONTENT CURATION Content Research & Curation Generating theme/topic ideas Developing key messages Creating and managing editorial calendar Sourcing images & editing photos Creating and designing graphics and branded posts Scheduling posts using Hootsuite Formatting posts to be published Adding affiliate and relevant links to posts Proofreading and editing posts Coordinating content with contributors and guest posters Keyword (SEO) research Basic Social Media Training (Technical) SOCIAL MEDIA MANAGEMENT Designing profile covers Setting up scheduling tools (Hootsuite only) Uploading content to social scheduling tools Writing and updating online business profiles Social media existing platform audits Setting up new pages, accounts, groups etc. Strategy Development Community Management responding to mentions, messages, comments and engaging followers Developing Audience Promoting new and old posts across all channels Sharing images/videos/articles Promoting relevant industry content Monitoring & Reporting 4

5 FINE PRINT GENERAL All work done remotely/online/virtually unless specified by client for external errands. Preferred CMS is Premium WordPress. Work will only commence once introductory meeting and scope of work is signed off. Final quote once detailed brief obtained. All client material to be supplied in electronic format (high resolution). All developed material will remain the sole property of Expand Onlline until paid in full. We reserve the right to retract or reclaim Intellectual Properties not paid in full by the client. Content (Copy, images etc.) must be supplied prior project start. No project will commence until all content has been supplied. A maximum of four (4) changes, prior launch, per project. Thereafter the hourly rate applies. Costs are quoted in US Dollars (US$). PREMIUM THEME Premium Theme based Designs (for client s cost). We send you a few options. You select preferred theme and purchase. Forward us the download code. We install theme. PAYMENT Payment terms 60% non-refundable deposit on sign up and 40% on completion (within 3 days). Weekly Client reporting via for record purposes. On-Demand tasks are charged at a hourly rate of $50 p/h. Any cancelled work, outstanding monies are to be paid within 24 hours of the date of the written notice to cancel. NON-DISCLOSURE AGREEMENT We sign NDA s with all our clients to ensure your data is safe with us i.e., passwords and login details etc. UNALLOCATED COSTS Incurred costs e.g., phone calls, travel, specific stationary, digital tools and software will be added to invoice. (Requirements and terms to be agreed and signed off prior commencement of work).

6 OUR WORKFLOW 6