Give face to your business process

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2 ABOUT TROYTECH A Singapore & AP (Taiwan, Japan) based Consulting Services company, Preferred IBM Premier PartnerWorld member in the region; IBM WebSphere, Rational, DB2, Lotus & Tivoli families of products, Distributorship of X-Analysis in Asia Pacific region & Metalogic Professional Services in Asia Pacific, Design, Development & Support on large scale platforms; Mobile, Portal & Content, Performance Testing/Tuning on Integrated Web Application System & ERP Systems; PeopleSoft, SAP, Green Screen,.NET, Singapore based Agile Practitioners & Expert Team; TDD, SCRUM, CI. Attract & reach out to new customers Transform your business & IT infrastructure Boost enterprise efficiency through mobility Improve customer service & interaction

3 TROYTECH CUSTOMERS Attract & reach out to new customers Transform your business & IT infrastructure Boost enterprise efficiency through mobility Improve customer service & interaction

4 THE FACTS Ever increasing number and types of: Connected devices à desktop, smart phones, automotive, home media, sensors Channels à social, internal enterprise, public web, campaigns, sms, notifications Interactive modalities à time/location based events, behavioral recommendations, opted-in newsletters, phone prospecting A face to your business rules with cross media presence Actions driven form for user interaction and follow up Product matching and recommendation Marketing leads and sales conversion

5 THE PAIN Adaptability to the trends and competition: Increasing logic complexity as business evolves, rules are becoming more complex, with higher chances for programmers to introduce errors in products Time is running out! quality control, DevOps and business approvals will be the next steps before the go-to-market Product is a dead end? if the product is not future proof and not modular, refactoring (aka Game Over ) is then the only (costly) option A face to your business rules with cross media presence Actions driven form for user interaction and follow up Product matching and recommendation Marketing leads and sales conversion

6 WHAT IS METIS? Ubiquitous à runs mobile, web, social and interactive kiosk Rule based à decisions, rules and flow for challenges & options Consumer à anyone with a need (everyone) Recommendation à matching products or promotions Platform à user interface tool box, rule engine, admin dashboard, analytics A face to your business rules with cross media presence Actions driven form for user interaction and follow up Product matching and recommendation Marketing leads and sales conversion

7 INTERACTION FLOW translate to + map Channels Rules engage Products take action refine Users Analytics A face to your business rules with cross media presence Actions driven form for user interaction and follow up Product matching and recommendation Marketing leads and sales conversion

8 VALUE PROPOSITION Give face to your rule engine with data/rules mapping to user interface/flow Major devices and platforms (web, mobile, social, desktop) coverage Pick and choose modular build for various middleware, databases, analytics, rule engines vendors Connectivity with CRM and CMS systems to ease product import and crossreference of customers to visitors Event/Location based cross-selling marketing Analytics with goal measurement on engagement effectiveness Brand awareness Customer engagement / acquisition Lead nurturing / management Entice the consumer differently

9 METIS HELPS YOUR BUSINESS Measure purchase intent on a new product/concept Reach a targeted audience Find insights and market trends Identify bottlenecks and deadweight losses (Re) engage with customers and reward them Notify and advertise product launches and promotions Drive sales conversions and generate marketing leads in real-time Brand awareness Customer engagement / acquisition Lead nurturing / management Customer retention / loyalty

10 DIRECT BENEFITS Streamline your operation process with fast deployment process to propel your business flow, goals and rules straight to your target audience Best-of-breed cross media user journey off the box for an optimum conversion rate and enhanced brand reputation Get your products to meet their buyers with the recommendation engine, and take your sales to new heights Cross-reference your customers to your visitors behavior for better follow up and effective up-selling campaigns Measure your goals and increase customer adoption with event/location driven marketing A face to your business rules with cross media presence Actions driven form for user interaction and follow up Product matching and recommendation Marketing leads and sales conversion

11 HOW DOES METIS WORK? 1. METIS gives a "face" to the rule engine by proposing a responsive user interface and experience. 2. Consumers on websites and mobiles give answers to interactive "undercover" questions: challenges. 3. Options (answers given) are used to match a product list or formula to recommend via actions; screen print, , follow up, download or social post. 4. Recommendations will convert to sales or be used for cross-selling and time/ location based marketing. 5. Analytics collected on the users journey help to refine business rules and fine tuning the engine. A face to your business rules with cross media presence Actions driven form for user interaction and follow up Product matching and recommendation Marketing leads and sales conversion

12 ENGAGEMENT LIFE CYCLE Interactive Questionnaires engage with consumers cross-media Consumers provide Answers to Rule flow-based Questions Recommendations emerged from a Product/Promo selection Calls to Actions convert to Sales and insight Marketing

13 3-STEP PROCESS 1. Create a user journey in the rule engine (Business Logic) 2. Upload your product list to database (Product Mapping) 3. Embed and skin the plugin within your apps (User Journey) Authoring over programming principal Cross reference data import with business objectives Automated / scheduled tasks performed within the workflow Saving on time and resources via automation

14 THINK ONCE RUN EVERYWHERE Smart look & feel fitting media & devices One-in-all cross-platform solution Fully functional accessibility with intuitive control Seamless end user experience

15 ADAPTIVE USER INTERFACE Web browsers Mobile browsers Android apps ios apps Facebook apps Smart look & feel fitting media & devices One-in-all cross-platform solution Fully functional accessibility with intuitive control Seamless end user experience

16 USER EXPERIENCE FOR BETTER ENGAGEMENT = Cross-device support for usability Infographics for information highlights Enhanced branding Improved consumer interaction

17 SMART CHALLENGE/OPTION CONTAINERS VS Mobile Desktop Smart look & feel fitting media & devices One-in-all cross-platform solution Fully functional accessibility with intuitive control Seamless end user experience

18 SEE METIS.TROYTECH.NET/DEMO Smart look & feel fitting media & devices One-in-all cross-platform solution Fully functional accessibility with intuitive control Seamless end user experience

19 METIS PLAYS BY THE RULES supports Change the behavior & flow of your app / campaign ad libitum Implement and segregate complex decision tables Import your rules with your favorite spreadsheet Business rules set faster and easier

20 CHANGE THE RULES OF BUSINESS 1. Easier implementation a. Configurable b. Technology agnostic c. Direct access to business logic d. Spreadsheet friendly 3. Fill the gap between IT & Business a. Centralize decisions b. Share governance controls c. Focus on business first 2. Streamline business policy a. Distributed rules b. Clear management process c. Separation of concerns Change the behavior & flow of your app / campaign ad libitum Implement and segregate complex decision tables Import your rules with your favorite spreadsheet Business rules set faster and easier

21 USER JOURNEY DEPENDENCY FLOW e.g. What insurance category? {challenge} #1 #2 #3 AUTO HOME LOAN {options} What car do you own? {challenge} #4 #5 FIAT PORSCHE Recommend Me Notify Me {options} {automatic action} {optional action} Change the behavior & flow of your app / campaign ad libitum Implement and segregate complex decision tables Import your rules with your favorite spreadsheet Business rules set faster and easier

22 YOUR BUSINESS RULES AS A USER JOURNEY Change the behavior & flow of your app / campaign ad libitum Implement and segregate complex decision tables Import your rules with your favorite spreadsheet Business rules set faster and easier

23 USER JOURNEY CHALLENGES Change the behavior & flow of your app / campaign ad libitum Implement and segregate complex decision tables Import your rules with your favorite spreadsheet Business rules set faster and easier

24 USER JOURNEY OPTION LIST Change the behavior & flow of your app / campaign ad libitum Implement and segregate complex decision tables Import your rules with your favorite spreadsheet Business rules set faster and easier

25 INTERACTIVE CHALLENGES à USER Change the behavior & flow of your app / campaign ad libitum Implement and segregate complex decision tables Import your rules with your favorite spreadsheet Business rules set faster and easier

26 INTERACTIVE OPTIONS ß USER Change the behavior & flow of your app / campaign ad libitum Implement and segregate complex decision tables Import your rules with your favorite spreadsheet Business rules set faster and easier

27 OPTIONAL ACTIONS ß USER Change the behavior & flow of your app / campaign ad libitum Implement and segregate complex decision tables Import your rules with your favorite spreadsheet Business rules set faster and easier

28 PRODUCTS/PROMOS AD HOC CONNECTION Promos import AND/OR Products connect Match products/promos with their buyers Change the behavior & flow of your app / campaign ad libitum Implement and segregate complex decision tables Import your rules with your favorite spreadsheet Business rules set faster and easier

29 PRODUCT/PROMO RECOMMENDATION LIST Change the behavior & flow of your app / campaign ad libitum Implement and segregate complex decision tables Import your rules with your favorite spreadsheet Business rules set faster and easier

30 PRODUCT/PROMO ITEM DETAILS Change the behavior & flow of your app / campaign ad libitum Implement and segregate complex decision tables Import your rules with your favorite spreadsheet Business rules set faster and easier

31 METIS KNOWS WHAT CUSTOMERS WANT supports Understand what your customers do Measure the end-to-end value of your platform Get your customers to their destination faster Optimize your marketing effort

32 INSIGHTS FOR RESULTS Real time data updates Customizable dashboard Goal conversion tracking Challenge/Options tracking On-the-go analytics with mobile client app Scheduled/On-demand reports Geolocation, search site and workflow transition detection Understand what your customers do Measure the end-to-end value of your platform Get your customers to their destination faster Optimize your marketing effort

33 ANALYTICS & DATA VISUALIZATION Understand what your customers do Measure the end-to-end value of your platform Get your customers to their destination faster Optimize your marketing effort

34 GOAL CONVERSIONS AND REVENUES Understand what your customers do Measure the end-to-end value of your platform Get your customers to their destination faster Optimize your marketing effort

35 CRM AD HOC CONNECTION CRM connect Server This anonymous visitor is actually a loyal customer Change the behavior & flow of your app / campaign ad libitum Implement and segregate complex decision tables Import your rules with your favorite spreadsheet Business rules set faster and easier

36 METIS IN THE CLOUD ON DEMAND supports Secure centralized configurations and content, agility: choice & change Software as a Service: focus on business, maintenance free Low cost ownership, location-independent, scalable Pay as you go with a service on-demand

37 MOBILE DEMO INSURANCE RECOMMENDATION 1- App homepage 2- Pick category 3- Select options Responsive landing page also available at More info & demo at:

38 MOBILE DEMO INSURANCE RECOMMENDATION 4- Click next 5- Enter details 6- Get recommendation! Web demo also available at More info & demos at:

39 WHAT INDUSTRY NEED METIS? Transport Insurance Food & Beverage Oil & Gas Finance Retail Banking Telecommunications Brand awareness Customer engagement / acquisition Lead nurturing / management What industry doesn t need METIS?

40 SOME USE CASES Financial decisions à Loan origination Underwriting à Casualty insurance Scheduling or routing à Package delivery Sales à Quote preparation Inventory Management à Just-in-time supply chain Fare calculation à Air, boat, train or bus transport Marketing à Customer survey, campaign Product provisioning à Cellular service Contact us at: More info & demo at:

41 MORE USE CASES? Customer insight and loyalty program Claims processing Compliance and reporting Fraud detection Problem resolution Risk analysis Eligibility determination Cross-sell, up-sell and product recommendations Customs and border controls Credit and loan approvals Call center/crm Order configuration Contact us at: More info & demo at: