Project Scope and Approach

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1 Oakland County Department of Information Technology Project Scope and Approach Project Name: Rewrite LAMS Project ID: D97182LR Leadership Group: Land Department: Information Technology Division: Application Services Project Sponsor: Tammi Shephard Date Requested: 4/1/216 PM Customer No. 182 Request Type: New Development X Enhancement Customer Support Planned System Maintenance or Upgrade IT Team Name: Assessing and Tax IT Team No: 9 Project Manager/Leader: Purvi Shah Account Account Number: Description: Customer Name: Grant Funded? Yes No Mandate? Yes No Mandate Source: Project Goal To research and implement a replacement solution for Land Address Management System (LAMS) so that newly implemented application is in the new technology, has new functionality added, is supported in the current technology and meets county standards. Business Objective To provide consistent and accurate source of information via new LAMS application. With the use of new versal code template the application will be easier to maintain, processes will be further automated and the system will continue to be a single source of information. The added functionality will save the efforts of manual data corrections. The use of old technology (flash) is currently preventing some CVTs from being able to load the property images. Any parcel research will be faster with the complete lineage. The trusted address source will benefit any application that requires a valid address which will enforce data integrity. Major Deliverables Detailed Project Plan Functional Requirements Specifications document Technical Architecture Diagram Technical Design Testing Implementation Plan Training Plan Form Rev. 11/5/215 Page 1 Project Rev. 4/1/216

2 Oakland County Department of Information Technology Project Scope and Approach Project Name: Rewrite LAMS Project ID: D97182LR User Acceptance Test Plan Implementation Plan Training/User Manual(s) Application Code Service Level Agreement Disaster Recovery Toolkit & Service Center Knowledge Documents New application Retirement of existing application Approach Research if a COTS package exist RFP Perform Build vs. Buy analysis Document Business Requirements Review the data for the acceptable format Develop Detailed Project Plan Assess and Software Requirements Implement the solution Develop Implementation Plan Develop User Training Develop User Documentation, SLA, Disaster Recovery Toolkit, Service Center Knowledge Documents Train/Notify Users of new functionality Retire existing application and update documentation Conduct Change Control Release New function/data in to production Research & Analysis Gartner Research Recommendation NACo Application Store Benefits See Return on Investment (ROI) Analysis Document Impact Number of Users: ~ 4 Form Rev. 11/5/215 Page 2 Project Rev. 4/1/216

3 Oakland County Department of Information Technology Project Scope and Approach Project Name: Rewrite LAMS Project ID: D97182LR Divisions: Treasurer s, Equalization, Register of Deeds, Road Commission, Leadership Groups Land Risk Business Environment processes. Medium - Project will require some changes to existing business Technical Environment Medium - Previously implemented technologies with new aspects and/or new requirements. Assumptions Staffing IT Staffing: Resources will be available for the hours indicated per the attached project plan. Other Staffing: additional staffing will be available as follows: Role: Name Hours per Day Project Sponsor: Tammi Shepherd As needed Facilities Technical Funding Form Rev. 11/5/215 Page 3 Project Rev. 4/1/216

4 Oakland County Department of Information Technology Project Scope and Approach Project Name: Rewrite LAMS Project ID: D97182LR Other Priority Constraints Exclusions Form Rev. 11/5/215 Page 4 Project Rev. 4/1/216

5 Oakland County Department of Information Technology Project Scope and Approach Project Name: Rewrite LAMS Project ID: D97182LR PROJECT PHASE AUTHORIZATION Phase(s): Total Estimated Application Services Hours: Cost: Total Estimated Technical Systems Hours: Cost: Total Estimated CLEMIS Hours: Cost: Total Estimated Internal Services Hours: Cost: IT Application Services Division Manager Approval: IT Technical Systems Division Manager Approval: IT CLEMIS Division Manager Approval: IT Internal Services Division Manager Approval: Date: Date: Date: Date: IT Management Approval: Approved: Yes No Date: Reason: Project Sponsor Approval: Title: Date: PROJECT SUMMARY Authorized Development (see above) Hours: Cost: Preliminary Estimated Development for Future Phases Hours: Cost: Grand Total Estimated Development Hours: Cost: Form Rev. 11/5/215 Page 5 Project Rev. 4/1/216

6 Oakland County Department of Information Technology Project Scope and Approach Project Name: Rewrite LAMS Project ID: D97182LR Customer Acceptance of Product: PROJECT COMPLETION AUTHORIZATION Title: Project Office Review: Date: Date: Form Rev. 11/5/215 Page 6 Project Rev. 4/1/216

7 Project Summary As of: 4/1/216 Description Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Total Benefits/Savings: Tangible Benefits Subtotal: Cost Avoidance Subtotal: 74,52 74,52 74,52 74,52 74,52 372,6 Costs: Development Services Subtotal: Subtotal: Software Subtotal: Subtotal Training Subtotal: Other Subtotal: Annual Statistics: Annual Total Savings 74,52 74,52 74,52 74,52 74,52 372,6 Annual Total Costs Annual Return on Investment 74,52 74,52 74,52 74,52 74,52 372,6 Annual Costs/Savings Ratio.%.%.%.%.%.% Project Cumulative Statistics: Cumulative Total Savings 74,52 149,4 223,56 298,8 372,6 372,6 Cumulative Total Costs Cumulative Return on Investment 74,52 149,4 223,56 298,8 372,6 372,6 Cumulative Cost/Savings Ratio.%.%.%.%.%.%.% Year Positive Payback Achieved State or Federal Mandate? Signatures: NO PAYBACK Benefits Reviewed By Project Sponsor Date: Costs (including IT Resources) Reviewed By Information Technology Project Manager Date: LAMSRewrite_ROI.xlsx/Project Summary Date Printed: 4/1/216 Page 1 REV: February 24, 212

8 Savings Detail As of: 4/1/216 Benefit/Savings Description Project Savings Category Budget Category/Funding Source Unit Desc Units Rate per Unit Total Savings Annual Multiplier With application in new technology, it will be easier for Oakland County to maintain because staff will be using the current version of the tools that are used for other products currently under development. Intangible Benefit With new techology, CVTs will be able to upload property pictures which will improve the quality of the images available to Oakland County employees and real estate partners. Intangible Benefit With conversion of parcel lineage, any parcel reseach will be faster and will have complete lineage. Intangible Benefit Improved data will provide improved geocoding hits for all applications which will improve our end users' ability to map new datasets. Intangible Benefit Reduce OCIT unplanned maintenance hours per year Cost Avoidance ,56 Reduction in customer support efforts per year Cost Avoidance ,36 Reduction in maintenance per year (for NP Data correction) Cost Avoidance ,6 LAMSRewrite_ROI.xlsx/Savings Detail Date Printed: 4/1/216 Page 2 REV: February 24, 212

9 Savings Detail As of: 4/1/216 Benefit/Savings Description Project Savings Category Affects Project ROI? Potential Savings Extensions Y1 Y2 Y3 Y4 Y5 Y6 Y1 Y2 Y3 Y4 Y5 Y6 With application in new technology, it will be easier for Oakland County to maintain because staff will be using the current version of the tools that are used for other products currently under development. Intangible Benefit With new techology, CVTs will be able to upload property pictures which will improve the quality of the images available to Oakland County employees and real estate partners. Intangible Benefit With conversion of parcel lineage, any parcel reseach will be faster and will have complete lineage. Intangible Benefit Improved data will provide improved geocoding hits for all applications which will improve our end users' ability to map new datasets. Intangible Benefit Reduce OCIT unplanned maintenance hours per year Cost Avoidance Reduction in customer support efforts per year Cost Avoidance Reduction in maintenance per year (for NP Data correction) Cost Avoidance X X X X X 16,56. 16,56. 16,56. 16,56. 16,56. X X X X X 3,36. 3,36. 3,36. 3,36. 3,36. X X X X X 27,6. 27,6. 27,6. 27,6. 27,6. LAMSRewrite_ROI.xlsx/Savings Detail Date Printed: 4/1/216 Page 3 REV: February 24, 212

10 Savings Summary As of: 4/1/216 Tangible Benefit: Benefit/Savings Description Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Total Tangible Benefits Subtotal: Cost Avoidance: Reduce OCIT unplanned maintenance hours per year 16,56 16,56 16,56 16,56 16,56 82,8 Reduction in customer support efforts per year 3,36 3,36 3,36 3,36 3,36 151,8 Reduction in maintenance per year (for NP Data correction) 27,6 27,6 27,6 27,6 27,6 138, Cost Avoidance Subtotal: 74,52 74,52 74,52 74,52 74,52 372,6 Intangible Benefit: With application in new technology, it will be easier for Oakland County to maintain because staff will be using the current version of the tools that are used for other products currently under development. With new techology, CVTs will be able to upload property pictures which will improve the quality of the images available to Oakland County employees and real estate partners. With conversion of parcel lineage, any parcel reseach will be faster and will have complete lineage. Improved data will provide improved geocoding hits for all applications which will improve our end users' ability to map new datasets. Savings Total: 74,52 74,52 74,52 74,52 74,52 372,6 LAMSRewrite_ROI.xlsx/Savings Summary Date Printed: 4/1/216 Page 4 REV: February 24, 212

11 Cost Detail As of: 4/1/216 Cost Description Project Cost Category Budget Category/Funding Source Unit Desc Units Rate per Unit Total Cost IT Hours - New Development Development Svcs IT Hours - System Maintenance Development Svcs 128 IT Hours - Customer Support Development Svcs 128 IT Hours - Planned Maintenance Development Svcs 128 User Hours - New Development Development Svcs User Hours - PTNE/OT Development Svcs Contractor Professional Services Development Svcs PC System - Acquisition 814 PC System - Maintenance 2,34 Notebook - Acquisition 1,223 Notebook - Maintenance 2,372 Tablet Notebook - Acquisition 2,12 Tablet Notebook - Maintenance Laserprinter - Acquisition 1,432 Laserprinter - Maintenance 1,14 Image Workstations - Acquisition Image Workstations - Maintenance 3,496 PC Maintenance User Owned 2,34 Printer Maintenance User Owned 1,72 Package Software - Acquisition Software Package Software - Maintenance Software Business Objects Access Software Term Emulation SFTW-Acquisition Software Term Emulation SFTW-Maintenance Software Server - Acquisition/Upgrade 8, Server - Maintenance 36 Server Sftwre - Acquisition/Upgrade 335 Server Sftwre - Maintenance Server Rack Mount 4 MS SQL Server Standard Per Processor - Includes Year 1 Maintenance 4,725 MS SQL Server Standard Per Processor - Year 2 and Beyond 946 Annual Multiplier Affects Project ROI? Y1 Y2 Y3 Y4 Y5 Y6 LAMSRewrite_ROI.xlsx/Cost Detail Date Printed: 4/1/216 Page 5 REV: February 24, 212

12 Cost Detail As of: 4/1/216 Cost Description Project Cost Category Budget Category/Funding Source Unit Desc Units Rate per Unit Total Cost MS SQL Server Enterprise Per Processor - Includes Year 1 Maintenance 19,693 MS SQL Server Enterprise Per Processor - Year 2 and Beyond 3,939 Websphere Basic Per Processor Single/Dual Core - Includes Year 1 Maintenance 3,56 Websphere Basic Per Processor Single/Dual Core - Year 2 and Beyond 71 Websphere ND Per Processor Single/Dual Core - Includes Year 1 Maintenance 13,18 Annual Multiplier Affects Project ROI? Y1 Y2 Y3 Y4 Y5 Y6 Websphere ND Per Processor Single/Dual Core - Year 2 and Beyond 2,635 SSL Certificate 845 Internet Access 18 Project Staff Training Training User Training Training App Code Directories on Consolidated IIS Server (Virtual) ANN 415 Database (5 GB) on Consolidated SQL Instance Server ANN 93 Database Instance (125 GB DB) on Consolidated SQL Server ANN 2,395 Database SQL Maint Server ANN 834 Database SQL Server Physical ANN 19,158 DB Maintenance (Annual Cycle $61) ANN 61 DB Maintenance (Semi-Annual Cycle $122) ANN 1,22 DB Maintenance (Semi-Annual Cycle $244) ANN 2,44 Dedicated Virtual Server ANN 4,15 LAMSRewrite_ROI.xlsx/Cost Detail Date Printed: 4/1/216 Page 6 REV: February 24, 212

13 Cost Detail As of: 4/1/216 Cost Description Project Cost Category Budget Category/Funding Source Unit Desc Units Rate per Unit Total Cost File Space (1GB) ANN 173 Internet Bandwidth per MB ANN 75 DB Instance Setup 976 DBA MS SQL Database Creation on Exisitng Instance 366 DBA MS SQL Installation and Instance Creation (1hrs) 1,22 DBA MS SQL Instance Creation on Consolidated or Existing Server (8hrs) 976 Server Admin App Code Virtual Directory Setup (1hr) 122 Server Admin Install Physical Server / Install OS (12hrs) 1,464 Server Admin Virtual Machine Creation (5hrs) 61 Annual Multiplier Affects Project ROI? Y1 Y2 Y3 Y4 Y5 Y6 LAMSRewrite_ROI.xlsx/Cost Detail Date Printed: 4/1/216 Page 7 REV: February 24, 212

14 Cost Detail As of: 4/1/216 Cost Description IT Hours - New Development IT Hours - System Maintenance IT Hours - Customer Support IT Hours - Planned Maintenance User Hours - New Development User Hours - PTNE/OT Contractor Professional Services PC System - Acquisition PC System - Maintenance Notebook - Acquisition Notebook - Maintenance Tablet Notebook - Acquisition Tablet Notebook - Maintenance Laserprinter - Acquisition Laserprinter - Maintenance Image Workstations - Acquisition Image Workstations - Maintenance PC Maintenance User Owned Printer Maintenance User Owned Package Software - Acquisition Package Software - Maintenance Business Objects Access Term Emulation SFTW-Acquisition Term Emulation SFTW-Maintenance Server - Acquisition/Upgrade Server - Maintenance Server Sftwre - Acquisition/Upgrade Server Sftwre - Maintenance Server Rack Mount MS SQL Server Standard Per Processor - Includes Year 1 Maintenance MS SQL Server Standard Per Processor - Year 2 and Beyond Project Cost Category Development Svcs Development Svcs Development Svcs Development Svcs Development Svcs Development Svcs Development Svcs Software Software Software Software Software Potential Cost Extensions Y1 Y2 Y3 Y4 Y5 Y6 LAMSRewrite_ROI.xlsx/Cost Detail Date Printed: 4/1/216 Page 8 REV: February 24, 212

15 Cost Detail As of: 4/1/216 Cost Description MS SQL Server Enterprise Per Processor - Includes Year 1 Maintenance MS SQL Server Enterprise Per Processor - Year 2 and Beyond Websphere Basic Per Processor Single/Dual Core - Includes Year 1 Maintenance Websphere Basic Per Processor Single/Dual Core - Year 2 and Beyond Websphere ND Per Processor Single/Dual Core - Includes Year 1 Maintenance Project Cost Category Potential Cost Extensions Y1 Y2 Y3 Y4 Y5 Y6 Websphere ND Per Processor Single/Dual Core - Year 2 and Beyond SSL Certificate Internet Access Project Staff Training Training User Training Training App Code Directories on Consolidated IIS Server (Virtual) Database (5 GB) on Consolidated SQL Instance Server Database Instance (125 GB DB) on Consolidated SQL Server Database SQL Maint Server Database SQL Server Physical DB Maintenance (Annual Cycle $61) DB Maintenance (Semi-Annual Cycle $122) DB Maintenance (Semi-Annual Cycle $244) Dedicated Virtual Server LAMSRewrite_ROI.xlsx/Cost Detail Date Printed: 4/1/216 Page 9 REV: February 24, 212

16 Cost Detail As of: 4/1/216 Cost Description File Space (1GB) Internet Bandwidth per MB DB Instance Setup DBA MS SQL Database Creation on Exisitng Instance DBA MS SQL Installation and Instance Creation (1hrs) DBA MS SQL Instance Creation on Consolidated or Existing Server (8hrs) Server Admin App Code Virtual Directory Setup (1hr) Server Admin Install Physical Server / Install OS (12hrs) Server Admin Virtual Machine Creation (5hrs) Project Cost Category Potential Cost Extensions Y1 Y2 Y3 Y4 Y5 Y6 LAMSRewrite_ROI.xlsx/Cost Detail Date Printed: 4/1/216 Page 1 REV: February 24, 212

17 Cost Summary As of: 4/1/216 Cost Description Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Total Development Services: IT Hours - New Development IT Hours - System Maintenance IT Hours - Customer Support IT Hours - Planned Maintenance User Hours - New Development User Hours - PTNE/OT Contractor Professional Services Development Services Subtotal: : Subtotal: Software: Software Subtotal: : Subtotal Training: Training Subtotal: Other: Other Subtotal: Costs Total: LAMSRewrite_ROI.xlsx/Cost Summary Date Printed: 4/1/216 Page 11 REV: February 24, 212

18 Date Assumptions Assumption Description As of: 4/1/216 LAMSRewrite_ROI.xlsx/Assumptions Date Printed: 4/1/216 Page 12 REV: February 24, 212