MENTAL HEALTH EMR SOFTWARE

Transcription

1 MENTAL HEALTH EMR SOFTWARE N OV E M B E R Powered by Methodology

2 CONTENTS Introduction Defining Mental Health EMR Software FrontRunners (Small & Enterprise Vendors) Runners Up Methodology Basics 2

3 INTRODUCTION This FrontRunners analysis is a data-driven assessment identifying products in the Mental Health EMR software market that offer the best capability and value for small businesses. For a given market, products are evaluated and given a score for Usability (x-axis) and User Recommended (y-axis). FrontRunners then plots products each on a Small Vendor and an Enterprise Vendor graphic, based on vendor business size, per category. In the Mental Health EMR FrontRunners infographic, the minimum qualifying scores were 3.30 for Usability and 3.10 for User Recommended. To be considered for the Mental Health EMR FrontRunners, a product needed a minimum of 20 user reviews published within 18 months of the evaluation period. Products needed a minimum user-rating score of 3.0 for both Usability and User Recommended. 3

4 Introduction The minimum score cutoff to be included in the FrontRunners graphic varies by category, depending on the range of scores in each category. No product with a score less than 3.0 in either dimension is included in any FrontRunners graphic. For products included, the Usability and User Recommended scores determine their positions on the FrontRunners graphic. 4

5 DEFINING MENTAL HEALTH EMR SOFTWARE Mental Health Electronic Medical Records (EMR) software automates the clinical operations of mental and behavioral health providers, allowing them to create, store and update digital patient notes, demographics, histories, medications, assessments and more. Software Advice s FrontRunners is focused on the North American Mental Health EMR software market. We identify the following set of core capabilities for the Mental Health EMR software category. The software must cater specifically to mental/behavioral health practices and offer charting/patient records/ notes, order entry, decision support, automated coding assistance and ONC-ATCB certification, as well as at least one of the following: clinical interoperability, patient portal and/ or e-prescribing 5

6 FRONTRUNNERS (SMALL & ENTERPRISE VENDORS) 5.0 F R O N TR U N N ER S FO R ME NTA L HE A LT H E MR, N OV E MB E R USER RECOMMENDED Praxis EMR Sevocity drchrono EpicCare Epitomax NextGen Healthcare AdvancedMD CareLogic electronic Clinical Record (ecr) NueMD RxNT Suite CarePaths EHR Practice Fusion Kareo Clinical 3.0 Valant USABILITY For each individual rating in both the Usability and User Recommended criteria, the methodology weighs recent reviews more heavily. 6

7 FRONTRUNNERS SCORES (SMALL VENDORS) TOTAL SCORE USABILITY SCORE US E R R E CO M M E N DED S CO R E 1 Praxis EMR Sevocity electronic Clinical Record (ecr) RxNT Suite Epitomax NueMD CarePaths EHR

8 FRONTRUNNERS SCORES (ENTERPRISE VENDORS) TOTAL SCORE USABILITY SCORE US E R R E CO M M E NDED S CO R E 1 drchrono AdvancedMD CareLogic EpicCare NextGen Healthcare Practice Fusion Kareo Clinical Valant

9 RUNNERS UP 75Health A.I.med ABCD AbelMed AccuPoint Cerner Specialty Practice Management Chiron Health Clarity Healthcare ClientTrack by Eccovia Solutions Clinicom Advanced Health Management Systems (AHMS) ClinicTracker Connect Agastha EHR Compulink All of Me Credible Behavioral Health AlphaFlex CureMD Platform AWARDS DoctorConnects Azalea Health Dr Cloud EMR Benchmark Systems e-mds Chart BestNotes EMRDoc BlueEHS EMRx CareVoyant for Outpatient enotes CentralReach ethomas Cerner Millennium evisit Cerner PowerWorks Practice Management FollowMyHealth 9

10 Harris CareTracker MedicsDocAssistant EHR HCS Interactant Medisoft Clinical Healthland Centriq Mimo Progress Note Helper MindLinc EMR Hushmail ModuleMD WISE ICANotes MOSAIQ icouch MTBC Practice Management InLight EHR myevolv by Netsmart InputHealth Netsmart Insight Intelligent Medical Software Netsmart myavatar Suite isalus EHR Notation Matrix KaleidaCare Solutions7 ntreatment KASA EMR OpenEMR by Open Med Practice Kipu Systems Optum Physician EMR Suite Luminello Oscar EMR by Oscar McMaster M2Select OwlPractice MacPractice MD PAI Software Portfolio mcase Patient Chart Manager EHR MEDENT PatientClick Suite Medfiles Penelope MedGre Perfect Care EHR Medical Mastermind PIMSY Mental Health EHR 10

11 Practice EHR Teladoc Practice Perfect EMR TheraManager DocuTrac PracticeSuite Therap PrimeCare TheraPlatform PrognoCIS TherapyMate PsychConsult Provider ThinkHealth PsychReport Titanium Schedule PsychSurveys TotalMD QuickPractice UniCharts Sharenote Welligent EHR Sigmund WritePad EMR by 1st Provider s Choice SimplePractice SpringCharts EMR WRS Health EHR Zentake STEPnotes Sunwave 11

12 METHODOLOGY BASICS The FrontRunners methodology assesses and calculates a score for products on two primary dimensions: Usability on the x-axis and User Recommended on the y-axis. The Usability score is a weighted average of user ratings including: End-user ratings of one to five stars on the product s ease of use. End-user ratings of one to five stars on the product s functionality. The User Recommended score is an overall weighted average of scores including: End-user ratings of one to five stars on how valuable users consider the product to be relative to its price. End-user ratings of one to five stars on how likely they are to recommend the product to others. There are up to two FrontRunners graphics for each market, one Small Vendors and one Enterprise Vendors graphic. The Small Vendors graphic highlights qualifiers from smaller (by employee size) vendors, while the Enterprise Vendors graphic displays qualifiers for larger (by employee size) vendors. 12

13 Methodology Basics Markets are defined by a core set of functionality, and to be eligible for FrontRunners, products must offer that core set of functionality. Core functionality required is determined by our research analysts, who provide coverage for and have familiarity with products in that market. Additionally, a product must have at least 20 unique user-submitted product reviews published within 18 months of the start of the analysis period across the three Gartner Digital Markets web properties: softwareadvice.com, capterra.com and getapp.com. Inclusion in the Small Vendor or Enterprise Vendor FrontRunners graphics is based on vendor employee count. Vendors eligible for the Enterprise Vendor graphic must have more than the median employee count for all vendors in the market, or 100 employees whichever is greater. Vendors whose employee counts do not meet either of those thresholds qualify for the Small Vendor graphic. 1 In the event fewer than 10 products qualify for either a Small Vendors or Enterprise Vendors FrontRunners graphic, the vendors that do qualify will be combined into a single graphic. 13

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