SOLUTION. Fire and Emergency Medical Services

Transcription

1 SOLUTION Fire and Emergency Medical Services

2 Helping Fire and EMS Save Lives When a crisis hits, people count on you to save lives. Your dispatchers and responders have the skills to make that happen. Does your software have what it takes to support them? Intergraph s Incident Management solution does. We give you insight into unfolding situations, so you know what s happening at the scene. By integrating geospatial maps with incident and resource data, we help you make smarter decisions with lifesaving speed and clarity. 1

3 New Zealand Fire Service Computer-Aided Dispatch When lives are in the balance, you need the right tools, right now. Intergraph s CAD solution puts those tools in your hands. We give you greater visibility into incidents, plus convenient workflows and mobile technologies for mutual aid and coordinated response. Our CAD heightens situational awareness, improves call processing times, and gets you to the scene faster all while optimizing return on your software investment. Value-Added Efficiency Save money with our convenient, out-of-the-box workflows! Our pre-set configurations are based on best practices, and easy configurability lets you customize as needed. Business rules support if/then scenarios, pre-set mutual aid agreements, standard recommendations, and other predetermined situations. Locating the route to the closest hospital avoids unnecessary delays, and CAD failover ensures emergency backup for seamless communication in the event of interruptions. These features and more add up to better response under any conditions. Mobile Empowerment You re on the go, and the right information must go with you. Our mobile software gives you easy remote access, and supports a larger screen to allow for comfortable movement while wearing protective gloves. We support today s popular browsers with easier interoperability, and the choice of numerous mobile devices. That means you can update status, and access local and national databases, ensuring up-to-the-minute data wherever incidents take you. Integrated Communications Our CAD system interfaces to third-party fire software to meet the special needs of fire response. We bring you resource optimization, records management, fire station alerting, printing, and paging from leading providers, such as Deccan, ZOLL Data Systems, Firehouse, FirstOnScene, Emergency Technologies, Inc., Motorola, WestNet, CADVoice Locution, and Zetron. When a 7.1 magnitude earthquake struck Christchurch and surrounding districts in September 2010, New Zealand Fire Service responded to devastating damage. It was the largest disaster in 20 years, with more than 1,100 incidents in the first four days, New Zealand Fire Service (NZFS) was prepared to act. An Intergraph customer since 1996, NZFS moved quickly from response to recovery, and it was almost business-as-usual within a fortnight of the earthquake. Ian Pickard, Assistant National Commander of NZFS and Director of the NZFS Communication Centres, said, Intergraph s solution enabled us to respond quickly and effectively to one of New Zealand s biggest natural disasters, said Pickard. Interoperability of the CAD system ensured that all responding agencies could see a common operating picture so we could deploy emergency crews accordingly. We intend to introduce additional technology as part of our operations for even greater efficiency. Watch our video to see how New Zealand manages police, fire, and ambulance response in real-time with Intergraph s CAD system! Go to 2 3

4 Palm Beach County, Florida, USA Palm Beach Fire Rescue provides life-saving services to 746,000 residents across 1,813 square miles. The agency depends on Intergraph software to speed emergency call processing and make smarter decisions for dispatch. Our CAD solution even provides data that helps Palm Beach smooth traffic for responders. The CAD data tells the county s system that a rescue vehicle is approaching, so it can dynamically change traffic lights to green during incidents. Our interfaces are fully integrated with CAD to enable quicker resolution of incidents. CAD automatically transfers relevant information, so you don t spend time entering basic incident data. This helps with continuity, so staff can concentrate on urgent matters. It also ensures accurate reporting to support justification for funding, and maintaining accurate records for statistics and payroll. Interoperability and Interfaces Interoperability and easy interface deployment are hallmarks of our products. Our unique interoperability platform makes it easy to configure NIEM-compliant, CAD-to-CAD interfaces that simplify mutual aid. Our modern, no-code approach to interface development brings you fast, low-cost connection to cameras, sensor systems, and networks. We enable rapid deployment of inotifications, inbound alarms, outbound data push, and two-way interoperability, for faster, more effective data-sharing. This cost-effective system is proving to reduce accidents and cut response times from five to two minutes. Making communities safer means using the latest technologies available. Our support for SMS lets PSAPs include emergency texts in the CAD workflow. Intelligent notifications promote reliable communications on smartphones and other devices. Support for Microsoft Bing and Google Maps adds flexibility in visualizing geospatial data. And of course, our technologies conform to Department of Justice and NIEM standards for coordinated multi-agency response. Smarter Decisions for Fire Intergraph s solutions for fire get you to the scene faster, optimize resources, and cooperate with other agencies... all while optimizing return on your software investment. Public safety agencies in 28 countries trust us to help them save lives. You can, too. 4 5

5 About intergraph Intergraph is the leading global provider of engineering and geospatial software that enables customers to visualize complex data. Businesses and governments in more than 60 countries rely on Intergraph s industry-specific software to organize vast amounts of data to make processes and infrastructure better, safer and smarter. The company s software and services empower customers to build and operate more efficient plants and ships, create intelligent maps, and protect critical infrastructure and millions of people around the world. Intergraph operates through two divisions: Process, Power & Marine (PP&M) and Security, Government & Infrastructure (SG&I). Intergraph PP&M provides enterprise engineering software for the design, construction, operation and data management of plants, ships and offshore facilities. Intergraph SG&I provides geospatially powered solutions, including ERDAS technologies, to the public safety and security, defense and intelligence, government, transportation, photogrammetry, and utilities and communications industries. Intergraph Government Solutions (IGS) is a wholly owned subsidiary of Intergraph Corporation responsible for the SG&I U.S. federal business. Intergraph is part of Hexagon (Nordic exchange: HEXA B; a leading global provider of design, measurement and visualisation technologies that enable customers to design, measure and position objects, and process and present data. For more information, visit and Intergraph Corporation. All rights reserved. Intergraph is part of Hexagon. Intergraph and the Intergraph logo are registered trademarks of Intergraph Corporation or its subsidiaries in the United States and in other countries. Microsoft is a registered trademark of Microsoft Corporation. Other products and brand names are trademarks of their respective owners. PSF-US-0033B-ENG 11/12