Field service for safer and more efficient operations

Transcription

1 Field service for safer and more efficient operations

2 Field service worldwide Tenaris offers a unique global network of field service professionals with extensive knowledge and experience in the use of Tenaris technologies in a variety of environments and applications This team consists of more than 300 field specialists who provide onsite support for our products throughout the entire process, allowing customers to rely on their expertise to identify the best practices for running pipe 2

3 By your side, no matter where The field service team has the knowledge and experience to facilitate a flawless installation of even our most sophisticated tubular products in extreme environments Having our field specialists onsite reduces operational risks and optimizes running times because they know how to achieve the highest performance from every product By avoiding problems like re-runs and re-makeups, Tenaris s experts make a significant contribution to safe and efficient E&P operations We provide onsite assistance in environments and applications such as offshore, tight gas, SAGD, HP/HT, shales and thermal Also, in those locations where operators do not have access to field support, a member of our team can be by your side to help you follow the proper running procedures Our team is located in more than 25 countries but is trained consistently through the support of TenarisUniversity, our corporate university Safety, our top priority We aim to achieve the highest health, safety and environmental standards incorporating the principles of sustainable development throughout our activities We are dedicated to constantly improving our methodologies in the different aspects of our HSE management system, through a consistent training program and emphasizing the HSE awareness of our field service team We have a devoted field service HSE department which -in conjunction with the corporate HSE areamakes a significant contribution to our performance The best support for our OCTG technologies in all operating environments FIELD SERVICE Tenaris 3

4 A full package Tenaris offers onsite assistance according to the needs of each customer s onshore and offshore projects A Visual inspection of connections and accessories C B C A D D E F B Verification of running tools to prevent damages and underperformance caused by inadequate maintenance A D F C Advice on preparation and best running practices for TenarisHydril premium connections and other products

5 In numbers Resident Engineer MORE THAN 8000 ANNUAL OPERATIONS ARE COVERED WORLDWIDE MORE THAN 300 FIELD EXPERTS READY TO ASSIST YOU OUR RESIDENT ENGINEERS ARE COMMITTED TO WORKING AS FULL TIME MEMBERS OF THE CUSTOMER S TEAM, ADVISING AND COLLABORATING ON SITE FROM PIPE ARRIVAL TO INSTALLATION IN THE WELL Additional support services Monitoring of buck-on operations Training lectures to running and crews leading contractors D Field repair of connections with light damages, performed by experts with the specific know-how Onsite benefits Technical assistance in all types of environments A complete pre-inspection of materials and equipments increases the possibility of detecting and avoiding problems during running Guidance that helps the customer follow the appropriate running procedures E Monitoring of make-up graphs during running, providing a professional interpretation F Guidance ON HANDLING AND STORAGE of pipe and connections before, during and after running in the hole Our team is specially trained, qualified and prepared to support customers operating offshore FIELD SERVICE Tenaris 5

6 Ready to take on all well types Controlled, proven processes lead to more efficient and safer operations, bringing Tenaris s renowned quality excellence straight to the project s site The world s demand for energy has driven oil and gas producers to drill in more remote and complex environments Our OCTG products and service offer; such as TenarisHydril premium connections, proprietary steel grades and our field specialists are the perfect combination to work with reliably in today s energy industry Our experts are put through rigorous hiring and training programs and acquire a significant level of experience before adopting full responsibilities as members of field service They extend the technical support beyond the manufacturing site up to the well site, controlling product integrity during installation and facilitating their optimal performance Training through TenarisUniversity Our field service experts have broad technical knowledge, at least five years of experience in the field and appropriate, validated certifications Tenaris has a strictly audited method for hiring and training personnel This helps to improve the performance of any crew the contractor has received We place special focus on the control of storage, handling, assemblies, field repairs, installation, make-ups, pulling and interaction with pipes to promote operational risk reduction Training programs provide our field specialists with the necessary knowledge to advise our customers on any type of operation 6

7 SUCCESS STORIES Remote location and little technical knowledge PROBLEM An E&P company operating in a complex field in a remote location in the CIS was experiencing recurring problems while running pipes Local crews had a high turnover rate and were not able to make-up and break-out the connections reliably OUR SOLUTION Tenaris s local field service team oversaw the whole operation and also shared knowledge with running and third-party services crews to build their technical skills Since the team s arrival over two years ago, there have been no significant mishaps Drilling in difficult weather conditions PROBLEM In Ghana, a major E&P company had to lower large pipes from a drillship with two masts in rough weather conditions, posing concerns about HSE issues and operational costs The company also faced the prospect of a time-consuming operation OUR SOLUTION Our team advised the operator to use TenarisHydril Wedge 523 connections in stands With this solution, running times were reduced, significant HSE improvements were made, and the E&P company obtained 500K USD in savings Taking up residence in the desert PROBLEM Our customer s wells in a particular mature field in Egypt were producing with high water cuts, presence of CO 2 and sand by means of artificial lift systems Most of the wells presented leaks and corrosion problems OUR SOLUTION Tenaris brought in a resident field engineer who conducted analysis of failure, provided guidance on material selection and condition follow-up, created an adequate reporting system and failure database, provided on-site monitoring and held routine meetings to provide feedback on current and future operations, helping the mature field to come on stream safely and efficiently FIELD SERVICE Tenaris 7

8 For contact information, please visit wwwtenariscom For running assistance, please contact Tenaris has produced this brochure for general information only While every effort has been made to ensure the accuracy of the information contained within this publication, Tenaris does not assume any responsibility or liability for any loss, damage, injury resulting from the use of information and data herein Tenaris products and services are only subject to the Company s standard Terms and Conditions or otherwise to the terms resulting from the respective contracts of sale, services or license, as the case may be The information in this publication is subject to change or modification without notice For more complete information please contact a Tenaris s representative or visit our website at wwwtenariscom Version 01 / April 2012 Tenaris 2012 All rights reserved