Having customer conversations on Windows 10 and Office 365 ProPlus. Microsoft 365 Modern Desktop Webinar September 11, 2018

Transcription

1 Having customer conversations on Windows 10 and Office 365 ProPlus Microsoft 365 Modern Desktop Webinar September 11, 2018

2 Agenda Introducing Modern Desktop Introducing the partner opportunity How to have customer conversations Q&A

3 About Modern Desktop

4 W E L C O M E TO Modern workplace

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6 Users Simplicity Flexibility Mobility & IT Manageability Security Compliance Modern desktop

7 Modern desktop The best experience for end users and IT Most productive + Most secure Lowest TCO

8 Introducing the partner opportunity

9 customer urgency Windows 7 Jan 2020 Office 2010 Oct 2020 Changes to Office 365 commercial services Oct 2020

10 EOS is a compelling event for modern desktop adoption

11 Partner opportunity with Modern Desktop Partner services and solutions opportunity for shifting customers to a modern desktop is $100B+ over 3 years Grow with new services and customers Increase customer lifetime value with annuity services Differentiate your offerings with unique repeatable solutions $23.7 /user /month revenue 69% of total revenue from managed services 65% gross margin from repeatable IP solutions Utilize compelling conversations such as Security, End of Support and IT Cost to driver customer intent Expand your business by keeping customers up to date on Windows 10 and Office 365 ProPlus Build value-add IP and utilize solutions such as Windows Analytics to proactively address customer s business needs *Source: The Partner Opportunity For Microsoft 365 Modern Desktop, a commissioned study conducted by Forrester Consulting on behalf of Microsoft, July 2018

12 Atea & Bertel O. Steen I advise other businesses to get rid of everything they are doing inside with clients and just let your Microsoft partner take care of it. Then you can use the time that you save for more interesting work. It s a benefit for us in our daily business to rely on devices the same way we rely on a light in a room. It just works. Øyvind Hirsch, Head of Digital Platforms

13 How to have customer conversations

14 Modern desktop The best experience for end users and IT Most productive + Most secure Lowest TCO

15 Most productive

16 Users demand the best tools to get things done 80% of millennials say workplace technology influences decision to join a company 1 42% would change employers if not provided the technology that meet their needs 1 6% average amount of time spent each day by users searching for information (~15 days per year) 2 1 US Future-Ready Workforce Study, Forrester Data s Global Business Technographics Workforce Benchmark Recontact Survey, 2017

17 Most Productive Intelligent assistance to stay on track Mobility and access from anywhere Actionable insights from data analytics Powerful content-creation tools Natural interaction via voice, touch, and ink Contextual collaboration and sharing *Source: The Total Economic Impact Of The Modern Desktop With Microsoft 365, a commissioned study conducted by Forrester Consulting on behalf of Microsoft, July Results are for a risk adjusted composite organization based on customer interviews.

18 Customer Benefit End User Productivity and Employee Experience: Modern desktop users save 2.3 hours per week due to more efficient collaboration and communication *Source: The Total Economic Impact Of The Modern Desktop With Microsoft 365, a commissioned study conducted by Forrester Consulting on behalf of Microsoft, July Results are for a risk adjusted composite organization based on customer interviews.

19 Most secure

20 Traditional security management doesn t scale 5B unique threats per month* + Increasing # security solutions to manage Only capacity for 10 alerts per day *The Microsoft Intelligent Security Graph data

21 Most Secure Proactive detection of issues Safeguarding of your company s data Protection against advanced threats Simplified identity and access management Minimized data loss prevention input requirements *Source: The Total Economic Impact Of The Modern Desktop With Microsoft 365, a commissioned study conducted by Forrester Consulting on behalf of Microsoft, July Results are for a risk adjusted composite organization based on customer interviews.

22 Customer Benefit Reduced Security Risks: 4,000 downtime events are avoided each year due to improved analytics and security features Reduce the risk of a breach by 40% and reduce the number of end user security incidents by 20% *Source: The Total Economic Impact Of The Modern Desktop With Microsoft 365, a commissioned study conducted by Forrester Consulting on behalf of Microsoft, July Results are for a risk adjusted composite organization based on customer interviews.

23 Lowest TCO

24 IT is drowning in complexity I want happier users I want to be more strategic I need to do more with less I need to keep users safe and secure I need to balance flexibility with control

25 Lowest TCO Application compatibility you can trust Agile, lighter weight updates Frictionless, out-of-the-box experience *Source: The Total Economic Impact Of The Modern Desktop With Microsoft 365, a commissioned study conducted by Forrester Consulting on behalf of Microsoft, July Results are for a risk adjusted composite organization based on customer interviews.

26 Customer Benefit IT Administration: Self-service functionality and insights that enable proactive IT reduce help desk calls by 20% Organizations save 2.5 hours per device with automated provisioning The modern desktop reduces the time IT spends on application provisioning by 45% and the time IT spends on application testing by 70%. *Source: The Total Economic Impact Of The Modern Desktop With Microsoft 365, a commissioned study conducted by Forrester Consulting on behalf of Microsoft, July Results are for a risk adjusted composite organization based on customer interviews.

27 Modern desktop cost savings Organizations of 5,000 seats save an average of $7.15 million in total cost of ownership (TCO) by moving to a modern desktop. 13 month payback 40% lower security risk TCO savings breakdown Infrastructure and Licensing Device & App Management Modern Desktop $5.3M $1.9M 2.3 hours saved per week Source: The Total Economic Impact Of The Modern Desktop With Microsoft 365, a commissioned study conducted by Forrester Consulting on behalf of Microsoft, July Results are for a risk adjusted composite organization based on customer interviews.

28 Financial benefits to enterprise organizations *Source: The Total Economic Impact Of The Modern Desktop With Microsoft 365, a commissioned study conducted by Forrester Consulting on behalf of Microsoft, July Results are for a risk adjusted composite organization based on customer interviews.

29 Users in their own words *Source: The Total Economic Impact Of The Modern Desktop With Microsoft 365, a commissioned study conducted by Forrester Consulting on behalf of Microsoft, July Results are for a risk adjusted composite organization based on customer interviews.

30 Resources

31 Resources Partner Portal DesktopforPartners Live Webinar Series 365PartnerWebinarSeries Newsletter derndesktopsignup Yammer Channel sktoppartnersyammer

32 Next Modern Desktop webinar: September 26 New Partner Programs and Offers: Windows 10 and Office 365 ProPlus aka.ms/m365v129pal-register

33 Q & A

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