Welcome to your individual benchmark

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2 Welcome to your individual benchmark On this page you receive the detailed and clear evaluation of your survey. For this purpose, your information has been converted into comparable index values that give you a holistic view of the digitialization of your business processes. Each index can take values between 0 and 100 points. For a general appraisal of the valuation you should use following scheme: In addition, you should compare yourself with other companies of your size and industry because a solid performance based on index points may still be below average in relation to your competition. The evaluation begins with an overview at the level of the aggregated results and ends with a detailed look at the individual queried processes, actions and solutions. Show meaning of the indices Show evaluation features Seite 1 von 31

3 Your overall result Performance-Index Degree of Digitalization Maturity of innovative IT Solutions Business Success Industry 4.0 Seite 2 von 31

4 Indexpunkte Finances / Controlling Materials managemen Product development Production Quality management Human Resources IT organization Service Performance-Index Degree of Digitalization Maturity of innovative IT Solutions Business Success Industry 4.0 Seite 3 von 31

5 Vulnerability Analysis. This section provides an overview of your major vulnerabilities. Vulnerability Degree of Digitalization Procedures and processes Division Your value Comparison value Standardization of the development process Product development Master data timeliness Product development Analysis of customer needs and of competitive offers Product development Project management IT organization Cross-departmental communication between development and design Product development Vulnerability Performance-Index Procedures and processes Division Your value Comparison value Cross-departmental communication between development and design Product development Hardware inventory IT organization Standardization of the development process Product development Infrastructure management and planning IT organization Master data timeliness Product development Project management IT organization Vulnerability Industry 4.0 Procedures and processes Division Your value Comparison value Evaluation of production optimization through self-control in intelligent production systems Provision of IT solutions for the acquisition of data from machines and / or products and analysis in real time (integration of Big Data Analytic Tools) Product development IT organization Vulnerability Business Success Procedures and processes Division Your value Comparison value Cost per PC workstation (software and hardware costs) IT organization Vulnerability Maturity of innovative IT Solutions Seite 4 von 31

6 Procedures and processes Division Your value Comparison value Service Level Monitoring (to ensure the agreed services for the company) IT organization Seite 5 von 31

7 Contact to COSMO CONSULT AG Andreas Walter is a Senior Consultant with the COSMO CONSULT Group. He has more than 30 years of professional experience in the executive and consulting fields. His focus is on process optimization, restructuring and reorganization of medium-sized industrial companies - especially in the context of digital transformation. Phone: +49 (351) businessconsulting@cosmoconsult.com Solutions from COSMO CONSULT AG Digital transformation without side effects Do you know how your company could benefit from going digital? Tell us about it. For more than 25 years, we have been supporting SMEs on their path towards digital transformation. Our consultants know all the typical pitfalls - not only on the technical level but also on the organizational side. We invite you to take advantage of our expertise and minimize project risk. Read more... (NOCH ZU VERLINKEN) Many components - one solution Sensors, mobile devices, seamless business processes - many gears mesh together when you go digital. Our technologies are designed to fit together perfectly and cover a product s entire life cycle. You will benefit from completely digital processes without having to worry about how the individual components work together. Read more... (NOCH ZU VERLINKEN) Back to COSMO CONSULT AG Seite 6 von 31

8 Division Finances / Controlling Your overall result for the division Finances / Controlling Performance-Index Degree of Digitalization Maturity of innovative IT Solutions Business Success Industry 4.0 Seite 7 von 31

9 Performance-Index Accounts payable and accounts receivable (including debt recovery) Income and risk control of investments Receivables management Budget planning Compensation between companies (intercompany transaction) Adaptation to new legal requirements / compliance Cost accounting and management Degree of Digitalization Accounts payable and accounts receivable (including debt recovery) Income and risk control of investments Receivables management Budget planning Compensation between companies (intercompany transaction) Adaptation to new legal requirements / compliance Cost accounting and management Maturity of innovative IT Solutions Mobile and unified view of data of the current metrics Highly flexible billing system Liquidity planning Integrated real-time analysis / Business Analytics Preparation of reports that are automatically "compliant" Individualized key figure overview / Self Service BI Seite 8 von 31

10 Business Success Data quality for management decisions (controlling) Payment behavior of customers Level of liquidity Operating costs Industry 4.0 Calculation of highly individualized products in series production / individual production at the production level in series ("lot size 1") Billing on demand / as a service for existing products instead of sales of products / solutions Seite 9 von 31

11 Division Materials management / procurement Your overall result for the division Materials management / procurement Performance-Index Degree of Digitalization Maturity of innovative IT Solutions Business Success Industry 4.0 Seite 10 von 31

12 Performance-Index Procurement management (development of new sources of supply) Operational order processing Supplier and contract Management Incoming goods inspection (recording / booking) Quality controls (for external reference) Audit Warehouse management Inventory planning and monitoring Import management (including customs management) Export management and shipping logistics Degree of Digitalization Procurement management (development of new sources of supply) Operational order processing Supplier and contract Management Incoming goods inspection (recording / booking) Quality controls (for external reference) Audit Warehouse management Inventory planning and monitoring Import management (including customs management) Export management and shipping logistics Seite 11 von 31

13 Maturity of innovative IT Solutions Virtual shopping cooperatives Mobile systems in the warehouse Electronic procurement including framework contracts (EDI) Track and Tracing Business Success Supplier quality Inventory costs Turnover rate Scrapping Logistics services Industry 4.0 Warehouse automation Integrated logistic connection and control Seite 12 von 31

14 Division Product development Your overall result for the division Product development Performance-Index Degree of Digitalization Maturity of innovative IT Solutions Business Success Industry 4.0 Seite 13 von 31

15 Performance-Index Innovation Management Analysis of customer needs and of competitive offers Technical feasibility tests Development of new products (drawing data, material master data, parts lists and routings) Cooperation with external development partners Cross-departmental communication between development and design Master data timeliness Review after the product launch Product lifecycle management (with systematic monitoring) Standardization of the development process Degree of Digitalization Innovation Management Analysis of customer needs and of competitive offers Technical feasibility tests Development of new products (drawing data, material master data, parts lists and routings) Cooperation with external development partners Cross-departmental communication between development and design Master data timeliness Review after the product launch Product lifecycle management (with systematic monitoring) Standardization of the development process Seite 14 von 31

16 Maturity of innovative IT Solutions Protection of intellectual property Assortment maintenance Document management / machine file Business Success Sales of new products Time to market (excluding development time) Development budget in relation to sales Service-oriented product development Industry 4.0 Evaluation of production optimization through self-control in intelligent production systems Development of smart products with product memory / embedded systems Seite 15 von 31

17 Division Production Your overall result for the division Production Performance-Index Degree of Digitalization Maturity of innovative IT Solutions Business Success Industry 4.0 Seite 16 von 31

18 Performance-Index Sales channel-specific capacity planning Technical documentation Work preparation including production planning Project management including planning and design Feedbacks during the production Final inspection / commissioning of the plant Quality controls during and after the production Maintenance (incl. external service providers) Degree of Digitalization Sales channel-specific capacity planning Technical documentation Work preparation including production planning Project management including planning and design Feedbacks during the production Final inspection / commissioning of the plant Quality controls during and after the production Maintenance (incl. external service providers) Seite 17 von 31

19 Maturity of innovative IT Solutions Mobile production control station Integrative ERP / MES / MDE connection (states and faults) Traceability of products Real-time capability of ERP / MES / MDE disorders Utilization planning, feedback adjustment and billing of service technicians Optimization of work preparation / machine setup by simulation Business Success Order cycle time Capacity utilization Production plan adherence Reject rate Industry 4.0 Use of intelligent event-based self-controlling production units Interoperability of machines, plants and IT systems as a basis for comprehensive networking Seite 18 von 31

20 Division Quality management Your overall result for the division Quality management Performance-Index Degree of Digitalization Maturity of innovative IT Solutions Business Success Industry 4.0 Seite 19 von 31

21 Performance-Index Conducting audits Approval procedure (AMG, GLP, GCP, GMP, FDA, HACCP) Management of batch information Control during the process (IPC) Control at the end of the process (EPC) Stability study after end-process control Legal requirements of environmental protection (eg Federal Pollution Control Act) Safety at work Dangerous goods, materials management and safety data sheets Degree of Digitalization Conducting audits Approval procedure (AMG, GLP, GCP, GMP, FDA, HACCP) Management of batch information Control during the process (IPC) Control at the end of the process (EPC) Stability study after end-process control Legal requirements of environmental protection (eg Federal Pollution Control Act) Safety at work Dangerous goods, materials management and safety data sheets Seite 20 von 31

22 Maturity of innovative IT Solutions Compliance with the Reach requirements Realization of FDA 21 CFR Part 11 (electronic signature) FDA-compliant batch record review Document management for controlled documents Business Success Linking quality management processes with R & D and production processes Implementation of new (legal) requirements Measurability of QM processes Integration into the complaints and returns process Coupling of quality management with procurement and supplier evaluation Industry 4.0 Automated inspection of hazardous material warehouses using real-time sensor data Seite 21 von 31

23 Division Human Resources Your overall result for the division Human Resources Performance-Index Degree of Digitalization Maturity of innovative IT Solutions Business Success Industry 4.0 Seite 22 von 31

24 Performance-Index Personnel management Staff recruitment Personell assesment and career planning Training and knowledge management Personnel scheduling Timekeeping Payroll Expense reporting Staff reporting Degree of Digitalization Personnel management Staff recruitment Personell assesment and career planning Training and knowledge management Personnel scheduling Timekeeping Payroll Expense reporting Staff reporting Maturity of innovative IT Solutions elearning Integrated application management, personell evaluation and skills management Seite 23 von 31

25 Business Success Recruitment time of new permanent employees Staff turnover Flexibility with short-term staffing requirements Influence of Social Media (Facebook, XING, etc.) Share of personnel costs to total costs Industry 4.0 Optimized workforce planning in real time based on production, service, machine and sales data Seite 24 von 31

26 Division IT organization Your overall result for the division IT organization Performance-Index Degree of Digitalization Maturity of innovative IT Solutions 20 9 Business Success Industry 4.0 Seite 25 von 31

27 Performance-Index Server and storage support (including backup services) Software distribution and management Hardware inventory Support (Troubleshooting, Problem solving, Help and Service Desk) Infrastructure management and planning Database management Service level and requirements management Security / Disaster management Performance monitoring (error messages, change requests, etc.) Project management Degree of Digitalization Server and storage support (including backup services) Software distribution and management Hardware inventory Support (Troubleshooting, Problem solving, Help and Service Desk) Infrastructure management and planning Database management Service level and requirements management Security / Disaster management Performance monitoring (error messages, change requests, etc.) Project management Seite 26 von 31

28 Maturity of innovative IT Solutions Process management (ITSM tools) Cloud Computing - networking of embedded computing systems with the web / cloud IT portfolio management Service Level Monitoring (to ensure the agreed services for the company) Management of IT infrastructure components and their links (Asset & Configuration Management databases) Business Success Support requests (number of requests, solution times, etc.) Monitoring of IT projects (budget and time overruns, project cancellations) Cost per PC workstation (software and hardware costs) Number of changes to IT components (Changes) Volume of IT spendings Industry 4.0 Provision of IT solutions for the acquisition of data from machines and / or products and analysis in real time (integration of Big Data Analytic Tools) Interface provision for the connection of machine / product data and IT systems (ERP, CRM, MES, customer service management) Seite 27 von 31

29 Division Service Your overall result for the division Service Performance-Index Degree of Digitalization Maturity of innovative IT Solutions Business Success Industry 4.0 Seite 28 von 31

30 Performance-Index Acquisition of service orders Management of service contracts Service Request Management Resource planning for service employees Scheduling of service staff Feedback on service activities Billing of services Spare parts management Degree of Digitalization Acquisition of service orders Management of service contracts Service Request Management Resource planning for service employees Scheduling of service staff Feedback on service activities Billing of services Spare parts management Maturity of innovative IT Solutions Remote monitoring (of machine / equipment) Virtualization and digitalization of services Mobile support for the on-site technician Upselling support via customer-centric feedback Seite 29 von 31

31 Business Success Sales of services Total warranty costs Reaction speed Service billing process Industry 4.0 Smart services based on Big Data Analytics of product data / sensors Spare / rental services, presentation of a new rental model based on the product life cycle Seite 30 von 31

32 Contact Person COSMO CONSULT AG techconsult GmbH Marco Becker - Project Manager - Phone: +49-(0) marco.becker@techconsult.de COSMO CONSULT AG COSMO CONSULT AG Schöneberger Straße 15 D Berlin Telefon: +49-(0) Telefax: +49-(0) techconsult GmbH Baunsbergstraße 37 D Kassel Phone: +49-(0) Telefax: +49-(0) info@techconsult.de techconsult - a company of the Heise group Legal Disclosure Data Protection Notice Seite 31 von 31