HCL IBM PARTNERSHIP. October 13, HCL Products & Platforms Copyright 2016

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1 HCL IBM PARTNERSHIP October 13,

2 About HCL HCL Technologies is a global professional services company, with a product heritage, that provides end-to-end technology services for clients across industries and in all geographies. PEOPLE & INDUSTRIES REVENUE & SERVICE LINES GLOBAL COVERAGE MANUFACTURING FINANCIAL , % 26% BILLION USD INFRASTRUCTURE 36% AMERICAS COUNTRIES 60% LIFESCIENCES & HEALTHCARE 12% APPLICATION 40% PUBLIC 10% 19% EUROPE 30% TELECOM, MEDIA, PUBLISHING & ENTERTAINMENT 10% ENGINEERING AND RESEARCH 14.4% 2 RETAIL AND CPG OTHERS Vertical Mix REVENUES 9% 1% 40.9% BUSINESS 5% Service Mix REVENUES REST OF WORLD Geo Mix REVENUES 10%

3 HCL A Growth Company HCL has experienced considerable financial success over the past 7 years, while continuing to significantly improve relationships that go beyond the contract CSAT is measured on a -100 to +100 scale

4 Service Lines (LOBs) Industry Verticals PUBLIC CONSUMER MANUFACTURING LIFE SCIENCES / HEALTHCARE FINANCIAL APPLICATIONS INFRASTRUCTURE ENGINEERING BPO PRODUCTS & PLATFORMS 4

5 HCL IBM Partnership HCL and IBM have entered into a 15+ year IP partnership for Rational Testing, SCCM, Modeling products, as well as Tivoli Workload Automation products. HCL has set up a new division called. IBM will continue to sell the products, and own the customer contracts. HCL is responsible for development, support, and customer advocacy. IBM is not divesting these products. All of the IBM development and support engineers will be joining HCL Products. Level 1 remains with IBM. Customers will continue to have access to the expertise of the labs. HCL will be expanding upon IBM s Lab Advocate program, implementing a higher touch and more interactive way of connecting our development team with customers. This is our hypercare for customer relationships. HCL Products recognizes the importance of these long lasting products to customers. HCL will be accelerating the product roadmaps, and delivering new features and functionality. HCL Products now has the Lab Services mission for these products. HCL Products will be refreshing Lab Services offerings to provide customers higher ROI and faster time to value. 5

6 Products Included IBM Rational Products Change and Configuration Management Rational ClearCase 7.1.X; 8.X; 9.X Rational ClearCase MultiSite 7.1.X; 8.X; 9.X Rational ClearQuest 7.1.X; 8.X; 9.X Rational ClearQuest Multisite 7.1.X; 8.X; 9.X Testing Rational Test Workbench 8.X; 9.X Rational Test Workbench Mobile Test Edition 8.X Rational Test Virtualization Server 8.X; 9.X Rational Performance Tester 8.3.X; 8.5.X; 8.6.X; 8.7.X; 9.X Rational Performance Test Server 8.0.X; 8.5.X; 8.6.X; 8.7.X; 9.X Rational Service Tester for SOA Quality 8.X; 9.X Rational Functional Tester 8.3.X; 8.5.X; 8.6.X Rational Application Performance Analyzer 9.0 IBM Rational TestManager *(provided in accordance with Section 6.15)* Rational Integration Tester Starter Edition 9.0 Rational Performance Tester Starter Edition 9.0 Rational WebUI Tester Starter Edition 9.0 Modeling and Construction Rational Application Developer for WebSphere Software 8.5.X; 9.X Rational Software Architect 8.5.X; 9.X Rational Software Architect for WebSphere Software 8.5.X; 9.X Rational Software Architect Designer 9.5.X Rational Software Architect Designer for WebSphere Software 9.5.X Rational Software Architect Design Manager 4.X; 5.X; 6.X Rational Software Architect RTE 8.5.X; 9.X Rational Rose Data Modeler 7.X Rational Rose Technical Developer 7.X Rational Rose Modeler 7.X Rational Rose Developer for Java 7.X Rational Rose Developer for UNIX 7.X Rational Rose Developer for Visual Studio 7.X Rational Rose Enterprise 7.X IBM Workload Automation Products 6 IBM Tivoli Workload Scheduler for z/os 8.5.0, 8.5.1, 9.1, 9.2, 9.3 and above IBM Workload Scheduler 8.5.0, 8.5.1, 9.1, 9.2, 9.3 and above IBM Workload Automation 9.2, 9.3 and above IBM Workload Automation on Cloud (Software as a Service) IBM Workload Scheduler for Bluemix (Bluemix Platform as a Service)

7 Client Advocacy plans What is Hypercare? In alignment with IBM s concept of Unleash the Labs, hypercare is a high-touch, highly interactive approach to customer relationships through lab teams. It provides the greatest value and service to the customer through strong connections with product development teams and serves as a method to better engage current customers. What Customers Can Expect: Increased interaction from the development team, in accordance with client needs. Deeper understanding of the client s current status with the products and any challenges. More frequent touchpoints on product roadmaps, including opportunity to provide input. Support of client needs regarding usage and deployment, including facilitation of lab services engagements or support team where required. More cohesive and collaborative approach to the client relationship, including interactions with development, support, and offering management teams more visibility into the overall client relationship from the HCL side. 7