Uberfy IT: Delivering IT as a Service. Series: Because IT Means Business

Transcription

1 Uberfy IT: Delivering IT as a Service Series: Because IT Means Business 2015 Cloud Cruiser

2 Meet our Speakers William Fellow Founder and VP of Research 451 Andrew Atkinson Senior Director, Product Marketing Cloud Cloud Cruiser

3 Key Topics for Today The UBER phenomenon The IT market today Cloud transformation services Best execution venue The Uberification of IT Q&A Cloud Cruiser

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5 Revolution 33% of all taxi rides Over 1m rides a day 5% of all expenses claimed 1m driver-partners 1m more in next 6 months 5

6 [Personal Transportation Industry TAXI] $ License Fare Gov. Taxi Firm Taxi supply Regulations Protective Costly No investment Low customer satisfaction

7 RIDE GPS 20% of Fare 80% of Fare

8 Indirect Direct The Traditional IT Procurement Model Distri Channel SP/V AR IT Buyers SI butor Long delivery times No availability guarantees Fixed demands Fixed, upfront costs Invoiced to IT Manual provision & integration poll #1 Software Hardware 8

9 2006 9

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11 Cloud Computing As A Service 2014 Revenue Breakdown by Subsector Total $12.1bn (376 vendors) Sector Vendors IaaS 185 Infrastructure SaaS 151 IT Management as a Service 114 IT Service Management 18 Resource Utilization, Capacity Planning and Billing System and Network Monitoring & Management SaaS Storage 41 Cloud Archiving 15 Online Backup / Recovery 30 PaaS 66 ipaas 15 PaaS from SaaS 12 Stand-Alone PaaS 40 Infrastructure SaaS 25% PaaS 18% IaaS 57% Cloud Computing 376 Source: 451 Research Market Monitor (Data Cut August, 2015) 11

12 $US Millions Worldwide Hosting & Cloud Market Size, Cloud Share Increases from 7% to 29% $120,000 $100,000 $80,000 $60,000 $40,000 $20,000 $ Dedicated Hosting $3,257 $3,468 $3,690 $3,922 $4,166 $4,405 $4,655 $4,915 $5,161 Shared Hosting $8,725 $9,805 $11,223 $12,619 $14,109 $15,698 $17,391 $19,189 $21,080 Managed Hosting $15,449 $18,842 $22,866 $27,550 $33,029 $39,385 $46,840 $55,436 $65,221 Infrastructure as a Service $1,665 $3,039 $4,823 $6,977 $9,403 $12,018 $14,729 $17,509 $20,444 Total Hosting + Cloud $30,729 $37,681 $46,295 $56,241 $67,661 $80,504 $94,902 $110,819 $128,300 CAGR % 12% 21% 45% 20% Source: 451 Research Market Monitor, Cloud Computing, Q

13 The end of the beginning.. 13

14 Issues enterprises are facing Moving from pilots to production, making stakes higher Challenges span economics, technology and organization Looking for business outcomes Pressure is growing to pick the right partner Seeking leadership from trusted providers poll #2 14

15 Cloud Transformation Services Cloud service broker Advisory, planning Consumption management, optimization Pricing, TCO tools Cloud Transformation Services Visualising Security and governance 15 Transformation engine Self-service catalog

16 Cloud Transformation Services Cloud service broker Advisory, planning Consumption management, optimization Pricing, TCO tools Cloud Transformation Services Visualising Security and governance 16 Transformation engine Self-service catalog

17 Cloud Transformation Services If cloud is the on-demand version of computing, brokering is the on-demand version of IT procurement. 17

18 Indirect Direct Channel IT Buyers The Traditional IT Procurement Model Distri butor SP/ VAR SI Long delivery times No availability guarantees Fixed demands Fixed, upfront costs Invoiced to IT Manual provision & integration Software Hardware 18

19 Externally Brokered Internally Brokered Direct (Shadow IT?) Consumers of Services Cloud Service Broker Internal Service Provider The Cloud IT Procurement Model Distri butor VAR/ SP SI Enterp rise Immediate delivery Implicit availability Self-service provision & integration Pay-per-use Changing demands Variable costs Providers of Services 19

20 Exchanges/Brokers Marketplaces Cloud Integrators ITaaS Consumers of Services Old terminology New terminology Distri butor SP/ VAR SI Enterprise Cloud Service Broker Internal Service Provider Customer Value 20

21 Exchanges/Brokers Marketplaces Cloud Integrators ITaaS Consumers of Services Call a cab it Distri butor SP/ VAR SI Enterprise Cloud Service Broker Internal Service Provider Customer Value 21

22 Cloud Transformation Services Cloud service broker Advisory, planning Consumption management, optimization Pricing, TCO tools Cloud Transformation Services Visualising Security and governance 22 Transformation engine Self-service catalog

23 Transformation engine integration/migration Today's migrations are expensive and difficult Just imagine if they were free and easy 23

24 Cloud Transformation Services Cloud service broker Advisory, planning Consumption management, optimization Pricing, TCO tools Cloud Transformation Services Visualising Security and governance 24 Transformation engine Self-service catalog

25 Owen Rogers and William Fellows

26 Cloud Transformation Services Cloud service broker Advisory, planning Consumption management, optimization Pricing, TCO tools poll #3 Cloud Transformation Services Visualising Security and governance 26 Transformation engine Self-service catalog

27 Different roles have different needs in the cloud IT FIN LOB Matching workloads with resources Best execution venue Cost control Cost validation Self-Reliance no more IT bottleneck Transparency Business at the business level Cloud Cruiser

28 Interactive Dashboards for Consumption and Costs Cloud Cruiser

29 Data-driven Insights for Cost Savings and Optimization Cloud Cruiser

30 Self-Service BI Cloud Cruiser

31 Using Cloud Transformation Services to deliver Best Execution Venues 31

32 CLOUD COMPUTING Q Cloud Computing Services Usage Cloud Respondents Q Software-as-a-Service (SaaS) On-Premises Private Cloud 55.5% 70.4% Q. Which of the following types of cloud services, if any, does your organization currently use? Hosted Private Cloud Infrastructure as a Service (IaaS) Platform as a Service (PaaS) 28.8% 38.4% 36.0% Source: 451 Research, Voice of the Enterprise: Cloud Computing Q Q Percent of Sample n = 788 n =

33 CLOUD COMPUTING Q4 Infrastructure 2014 as a Service (IaaS) Vendors Cloud Respondents Q Amazon Web Services Microsoft Azure Rackspace VMware vcloud Air 13.9% 17.4% 42.7% 56.6% Q. Which of the following vendor(s) is your company currently using for Infrastructure as a Service (IaaS)? IBM Cloud/Softlayer Google Cloud Platform Verizon Cloud CenturyLink Cloud Cisco InterCloud Other 10.6% 8.8% 6.8% 6.1% 3.8% 21.0% Source: 451 Research, Voice of the Enterprise: Cloud Computing Q n = 396 Percent of Sample 33

34 Best Execution Venue in Next Two Years by Cloud Type Collaborative Applications Web ecommerce and Websites Enterprise Applications Vertical or Industry Specific Application Development Engineering/R&D/Big Data VDI or Hosted Desktop Non-cloud Hosted Private Cloud Iaas Public Cloud On-premises Private Cloud Hybrid SaaS 34

35 A Cloud app for internal IT Consumers of Services Internal Service Provider Cloud Transformation Services Providers of Services 35

36 ITaaS: turning technology into service delivery Benefits Challenges Preserve the agility and selfservice model and allow IT to retain control Mix of old and new style IT services Balance competing needs: business, IT, developers Improve user satisfaction without raising staffing levels Culture vs strategy the move from cost center to business End user IT literacy levels Policy and governance issues Compete against external providers

37 A Cloud app externally provided Consumers of Services Internal Service Provider Cloud Transformation Services Providers of Services 37

38 A Cloud app externally provided Benefits Ease of use, access options Data-driven decision making Fixed term and dynamic sourcing - planned and unplanned options Less headache in contract complexity and vendor management Challenges Who owns the paper Where does the buck stop Additional processes Can I exit? What about IP?

39 Where is the cloud? 39

40 Uber Garage - Experimentation Uber Pool Uber Essentials, Fresh Uber Rush Uber Business Uber Next - Ride Prediction Uber Alternate Uber AlternateX Uber Tour Uber Credits.. 40

41 Q & A 41

42 Thanks for joining us today! Let s connect! Cloud Cruiser Research Cloud Cruiser