Business Administra.on

Transcription

1 Business Administra.on Roxanne Barrios Juneau LDAA Assistant Director Dale Polozola LDAA Director of Informa1on Systems Kris. Garcia Spinosa LDAA Senior Staff A5orney

2 I. PERSONNEL Time Tracking / Over.me Mobile Access (computer and phone); WriNen Policy? 9:00-9:15 a.m.

3 I. PERSONNEL, cont. Tracking Travel Time What.me must be paid for the hourly employee? Expense Reimbursement Mileage Meals 9:00-9:15 a.m.

4 II. OFFICE SECURITY Security System? Cameras? Locked Doors / Secure Access? Panic BuNon? Emergency Plan in Place? 9:15-9:30 a.m.

5 III. TELECOMMUTING Allowed? Provisions? How is Time / Progress Tracked? Cell phones / E- mail Contact? WriNen Policy Remote Access to In- House Computer? Security Measures? 9:30-9:45 a.m.

6 IV. BENEFITS Insurance (Medical / Dental) Re.rement 401(k) Flexible Spending Accounts Vaca.on / Sick / Comp Leave Policies Personnel Manual 9:45-10:00 a.m.

7 V. DISASTER RECOVERY Disaster Recovery Basics: Understand your Plan 10:00-10:15 a.m.

8 Preparing for the UNEXPECTED will allow you to: Provide Business Con1nuity Prevent Unexpected Mini Disasters Prevent costly Data Recovery or Reconstruc1on Fine Print: Include Business Con1nuity/Disaster Recovery as an item of business at regular staff mee1ngs 10/4/16 Louisiana District A5orneys Associa1on 8

9 Develop a PLAN! Our goal is simply to have a PLAN The objec1ve is to have everyone know what to do and have resources ready when disaster strikes Remember the Emergency Fire/Bomb Drills in school Prac1ce 10/4/16 Louisiana District A5orneys Associa1on 9

10 What to Expect. Evaluate the SPECIFIC Impacts of: Hurricanes, Tornados, Floods Fire, Terrorism Loss of key personnel Pandemic/Sickness 10/4/16 Louisiana District A5orneys Associa1on 10

11 Prepare for other Disrup1ve Events Internet Outages Router failures Service Provider Interrup1ons Redundant Connec1on DSL and Cable? Loss of specific Services such as , Membership Database, Etc. Ask Cri1cal Employees, What if.

12 What Next? Develop a wri5en plan that includes SPECIFIC instruc1ons for handling the different types of Iden1fy and PRIORITIZE the CRITICAL processes that MUST con1nue Iden1fy the RESOURCES needed to carry out these processes 10/4/16 Louisiana District A5orneys Associa1on 12

13 Resources you must have in place to con1nue opera1ng! Communica1on Key Personnel Informa1on/Data/Systems Facili1es 10/4/16 Louisiana District A5orneys Associa1on 13

14 Use Prac1cal Solu1ons Publish your Business Con1nuity Plan online so employees can access it during a disaster Publish a private Emergency page on Social Media or a dedicated Online Forum to communicate with employees Develop Sister Office Rela1onships Cross- train staff within your office to perform cri1cal tasks 10/4/16 Louisiana District A5orneys Associa1on 14

15 Informa.on Technology Computer Stuff Backup.. Backup.. Backup Restore? Move Backups Offsite Remote Backup such as DataVault Have a backup computer guy Keep your old server 10/4/16 Louisiana District A5orneys Associa1on 15

16 Business Con.nuity Which Cloud will your data be in?

17 Business Con.nuity Its all about the Network but NOT about Computers anymore ü Leveraging the Cloud ü Sofware As A Service (SAAS) ü Iden1fying the Weak Links ü Lets talk about your Network and Security

18 Tradi.onal Disaster Recovery Data Movement and Responsible Party Headquarters Servers Data Center Servers Internet Temporary Offices Recovery Loca.on

19 Terminology Cloud - Think of the Cloud as a Bank for your data Sofware As A Service (SAAS) This is a subscrip1on to sofware which is delivered as a service over the internet Microsof Office Quickbooks Membership Management Event Management Accessible from anywhere there is an internet connec1on

20 Today s Business Con.nuity Data and Programs reside in the Cloud Headquarters Any Device Remote Workers Data Centers (The Cloud) Sokware as a Service (SAAS) Telephone (VOIP) Data Protec.on/Backup Event/ Conference Temporary Offices Recovery Loca.on

21 Risks Associated with the Cloud Accessing your data Simple things can cause major interrup1ons Security Update prevents you from accessing your informa1on Network Reliability and Speed Network Security Physical Loca1on of your Data Confiden1ality and Discovery Jurisdic1on

22 QUESTIONS AND DISCUSSION?

23 QUESTIONS AND DISCUSSION? 10:15-10:30 a.m.