D O YO U WA N T A F U L LY W I R E L E S S, S E C U R E INFRASTRUCTURE F O R YO U R E M P LOY E E S & C U S TO M E RS?

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1 DXC MyWorkStyle D O YO U WA N T A F U L LY W I R E L E S S, S E C U R E INFRASTRUCTURE F O R YO U R E M P LOY E E S & C U S TO M E RS? Rich Harnett Campus & Connectivity Networks DXC.technology Debby Donovan Campus & Connectivity Networks DXC.technology 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

2 TRAVEL AND TRANSPORATION COMPANIES ARE USING MOBILE SOLUTIONS TO DELIVER TANGIBLE BUSINESS OUTCOMES Enhance the consumer travel experience with personalized, contextually-aware, connected travel solutions. Improve the value-added time patrons spend in the airport, through real-time personalized information Provided a better customer experience for passengers through improved comfort within the airport Ease airport congestion with queue busting mobile apps for passenger check in and indoor wayfinding from check-in to the departure gate. Optimize passenger routing through the airport Increase revenue opportunities and upsell ancillary services through mobile engagement and interactions with customers. Raise indirect revenue generated by airport merchants through redirecting customized campaigns and offerings Increase efficiency in freight and logistics, loading and unloading with mobile apps and location-based services.

3 CASE STUDY ORLANDO INT L AIRPORT (MCO) Airport wayfinding & secure WLAN The Orlando International Airport (MCO) deployed beacons and an Aruba Meridian-powered mobile app. The app provides precise indoor navigation and real-time flight updates to improve traveler experiences, airport operations and tenant services. DXC solution Screen shot of app & indoor wayfinding Aruba Networks wireless infrastructure (~900 Aruba Beacons) Meridian-powered mobile app AirWave network management ClearPass policy management Client outcomes Enables airport to generate $26+ Billion in direct and indirect value over next decade Turn-by-turn directions for 35+ Million annual travelers Geo-locate ATMs, water fountains, etc. Receive flight status for all airlines Routes to Shopping, dining, lodging displays Supports 18,000 employees, 40+ airlines and 100+ retailers with wayfinding and secure connectivity Smooth operations for airline and airport operations covering 13,000 acres Robust security for a wireless environment

4 DOWNLOAD THE MCO APP ios: o-mco/id ?ls=1&mt=8 Android: ails?id=net.orlandoairports.mobile&hl=e n Video: html

5 MCO SMARTPHONE APP - FUNCTIONALITY The MCO mobile app includes a wide variety of features including: Flight status and notifications Remember your parking location Location of airline counters and gates Location of rental cars and other transportation Dining and shopping information and locations Ground transportation and parking options Airport terminal layout and map Customized terminal and airside directions feature Airport amenities Indoor turn-by-turn Navigation and location awareness

6 MOBILE ENGAGEMENT WITH ARUBA NETWORK COMPONENTS Aruba Wi-Fi Blue dot directions & notifications based on realtime position. Aruba Beacons ClearPass Guest Self-registration, app delivery, personalized advertising in the browser DXC-Powered Mobile App Network management AirWave Aruba App Platform Policy management ClearPass Location analytics Analytics and Location Engine (ALE) - White-label or custom - Active Wi-Fi Connection Not Needed Location-based and personalized content for apps Micro-location services Meridian with mobile app development SDK

7 KEY ARUBA NETWORK COMPONENTS FOR THIS CASE STUDY Beacons Meridian Mobile App Platform 4 types of hardware beacons: 1. Battery-powered (4 yr lifespan) 2. Event beacon (4 month lifespan 3. USB-powered 4. Access Point-based (all newer AP s include beacons) Two beacon modes: 1. Location-based beacon (for wayfinding using a Meridian app can show mobile app users their indoor location with a blue dot) 2. Proximity-aware beacon (allows Meridian app to send push notification to mobile devices that come within signal range Cloud-based platform / subscription-based service Mapping and Routing Easily upload and manage location floorplans. Supports custom routing viewed via ios and Andriod apps. Blue Dot Wayfinding Add turn-by-turn directions based on mapping, current location and Aruba s BLE-based beacon solutions. Asset Tracking Support the tracking of valued items using floorplans, BLE-enabled Aruba WLAN infrastructure and tags. Campaigns Amplify promotions or general news via proximity-based notifications. Supported with or without map feature. Includes campaign analytics. AppMaker Quickly build a custom branded mobile app for mobile engagement or asset tracking.

8 DIGITAL & MOBILITY OPPORTUNITIES FOR AIRLINES A fundamental shift in consumer expectations is affecting many industries, upsetting old processes and forcing new ones. Connect and Communicate Anywhere is the new normal, driven by digital disruption. Airline market is fundamentally undergoing a change however, there are challenges to driving this change A partner with the right experience and expertise is critical to the success we believe DXC is the right partner for this journey Passengers expect more from airlines and personalized travel is the key to business growth for airlines Mobility is a critical channel to enhancing the travel experience Airlines have lagged in adopting mobility due to complexity in operations and systems, unclear objectives and requirements Mobility requires high-demand skillsets: rarely found in airline talent pools Partner leverages cross-industry best practices and technical depth on mobility Applies proven methods/ tools to improve speed, quality and value Extensive experience in Airline industry 30+ years presence ½ Billion reservations processed annually Member of IATA s Simplify Business Think Tank Proprietary consultative tools: RightStep TM methodology Rapid Collaboration Workshop TM techniques Workplace & Mobility solutions 90+ countries, 600+ clients 810,000+ managed mobility seats 8,500+ mobility SMEs Consulting 800-strong workforce Average 15+ years experience

9 DXC MyWorkStyle Talk to us about: Workplace support and management, mobility solutions, mobile app ideation and design engagement, productivity, unified communications, MyWorkStyle transformation workshops and advisory services External:

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