Developing a Platform Approach in Denmark. Niels Tvilling Larsen. The FLX Process

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1 Developing a Platform Approach in Denmark Niels Tvilling Larsen FlexDanmark The FLX Process Developing a Platform Approach in Denmark 1/99

2 Developing a Platform Approach in Denmark 2/99

3 Trips and cost in Flexdanmarks system Developing a Platform Approach in Denmark 3/99

4 The Flex Concept FlexDanmark combines different trips from many different authorities, illustrated by the bricks below But citizens and their needs are not uniform they have different service needs and other requirements. Rehabilitation General Health Flex Developing a Platform Approach in Denmark 4/99

5 The Flex Concept Each trip is described with all of its needs, requirements and flexibility (or lack thereof). Authorities are able to adjust the flexibility (i.e. the time or service) which will increase or decrease utilization. General Health General Health General Health Developing a Platform Approach in Denmark 5/99

6 The Flex Concept Comparing the flex concept to the classic game of TETRIS, then becomes a way of explaining FlexDanmark and its core system s function of planning and optimization. The goal of the game is to create complete lines of bricks without any gaps, which in this analogy means an optimized planning with least wasted time. Combined & Optimized Utilization Developing a Platform Approach in Denmark 6/99

7 The Flex Concept The goal of the game is to create complete lines of bricks without any gaps, which in this analogy means an optimized planning without wasted time. The core system also identifies and books a resource which fits the requirements to execute the plan. Identified Resource (Vehicle) is Booked Developing a Platform Approach in Denmark 7/99

8 The Flex Concept During the day of execution, future trips are continously optimized to ensure a minimum of gaps in the planning. Completed trips Current trips Future trips Developing a Platform Approach in Denmark 8/99

9 The Flex Concept When all trips for a given day has been completed, the core system also calculates the cost for each authority on a per citizen level. Cost Allocation Developing a Platform Approach in Denmark 9/99

10 R E Q U E S T E D T R I P P I C K U P C O M P L E T E D T R I P Flex Process Evaluation Booking Optimization Execution Accounting Reporting Determine eligibility and describe the citizen Describe trip from A to B with time and service restraints Resource cost optimization Traffic Control & Contract Management Cost Allocation & Invoicing / Payments Quality Assurance & Follow-up Developing a Platform Approach in Denmark 10/99

11 Basic information and application Bestille de konkrete rejser, med forudsætninger RejseLink (SUTI Interface) Standards (XML) Evaluation Booking Optimization Execution Accounting Reporting CONTINOUSLY/DAILY/REAL-TIME Objective Evaluation Centralized booking Traffic Control Cost Allocation Subjective Evaluation Decentral bestilling / Selvbetjening Global Route Optimization Business Intelligence Report & KPI Ad hoc Evaluation Ad hoc bestilling Vehicle Dispatch Communication Invoice / Payment Distribution Grant Description Order Requisition Trip Completed Trip Settled Trip Covered by the SUTI standard Developing a Platform Approach in Denmark 11/99

12 Region Nordjylland Aalborg Municipality + other municipalitiess Region Sjælland Region Hovedstaden Municipalities Region Syddanmark Odense Municipality + other municipalities Region Midt Skive Municipality + other municipalities Organization Layers Departments & Institutions Regions & Municipalities NT Movia Midttrafik + Sydtrafik + FynBus FlexDanmark PTO System Developing a Platform Approach in Denmark 12/99

13 School Evaluation Booking Optimization Execution Accounting Reporting Developing a Platform Approach in Denmark 13/99

14 CONCLUSION: There is a need for a standardized and singular integration point for accessing FlexDanmark s core system Municipal 3 Evaluation Booking Planning Execution Accounting Reporting Integration Layer Integration Platform Developing a Platform Approach in Denmark 14/99

15 Why the Mixing? Why do we mix the scheduled transport with the individual variable transportation? + = Scheduled Transport Utilization Individual Variable Transport Utilization Combined Transport Utilization Developing a Platform Approach in Denmark 15/99

16 New Basic Principle The PTOs buys resources (taxies and busses) from external private companies, and, combined with all the planned trips generated through different remote online ordering modules used by a number of authorities will optimize the utilization of that capacity (using a real-time planning engine). Developing a Platform Approach in Denmark 16/99

17 Supply & Demand Resources Trips Contractors Requirement Prognosis Evaluation Inst./Dept. PTOs Procurement Booking Municipalities Resource Description Resource Optimization Vehicle Management Vehicle Execution Accounting Accounting Reporting Reporting Developing a Platform Approach in Denmark 17/99

18 Combined Ressource Prognosis Tender from Contractors Evaluation of Tenders Corrections Basis of Payment Supply Requirement Prognosis Procurement Ressource Description Vehicle Management Accounting Reporting Recurring Trips Fixed Market Vehicles Service Management Garanteed Trips KPI / BI Variable Trips Spot Market Vehicles Contract Management Procurement Material Contract Data Input in Optimization Engine Order Payment Contractor Process PTO & Municipal Process PTO Core Business Process Developing a Platform Approach in Denmark 18/99

19 We re creating a platform We re creating a platform that can receive orders from many different sources, and which supports planning with multiple optimization logics and modules. Developing a Platform Approach in Denmark 19 19/99

20 Basic platform Blue is in operation Green is approved, Yellow is on the way but needs clarification Channels of demand Types of transport FlexTrip Taxi Travelplan for public transport Bus External Systems Train Customer System FLX Platform FlexTravel Web Portal booking Car sharing Call Center booking Airplane Developing a Platform Approach in Denmark 20/99