Oakland County Department of Information Technology Project Scope and Approach

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1 Oakland County Department of Information Technology Project Scope and Approach Project Name: IT Architecture Framework Development Program Phase I Project ID: TP4186AP Leadership Group: Information Technology Steering Committee Department: Information Technology Division: Technical Systems and Networking Project Sponsor: Phil Bertolini Date Requested: 4/29/10 PM Customer No. 186 Request Type: New Development IT Team Name: Network Services IT Team No: P Project Manager/Leader: Mahesh Parab Account Number: Account Description: Technical Systems and Networking Customer Name: Information Technology Grant Funded? No Mandate? No Mandate Source: Project Goal To initiate, implement, and sustain an Information Technology Architecture program, so that strategic alignment, IT security, resource management is improved, and IT costs, technology risks are reduced. Business Objective Information technology (IT) architecture training for core team. Major Deliverables Training for core team. Approach The Project team will work with IT steering, and IT teams to identify the core team resources that will be trained in IT architecture methodology. Business Objective Customize and Rollout the National Institute of Health (NIH) architecture framework for the IT environment. Major Deliverables Architecture program adapted for IT. Training for the IT team representatives on the customized framework. Process and workflow to incorporate the architecture program for IT environment. Approach The Project team will work closely with Gartner, IT steering and IT chiefs to develop the Form Rev. 08/29/2008 Page 1 Project Rev. 6/19/2014

2 Oakland County Department of Information Technology Project Scope and Approach Project Name: IT Architecture Framework Development Program Phase I Project ID: TP4186AP framework. Benefits See Return on Investment (ROI) Analysis Document Research & Analysis SEMCOG County IT Collaboration Research Nothing found Gartner Research Recommendation Research was conducted using Gartner group's research papers, and consultation with Gartner Consultants. Additional research was conducted of following industry accepted frameworks: Federal Enterprise Architecture; NIH Enterprise Architecture Framework; TOGAF. Above research was conducted as part of the project TP0186TA (IT Technical Architecture Program), delivered in Appropriate research papers and exhibits are uploaded in Clarity project. NACo Application Store Nothing Found Impact Number of Users Divisions Leadership Groups All All All Form Rev. 08/29/2008 Page 2 Project Rev. 6/19/2014

3 Oakland County Department of Information Technology Project Scope and Approach Project Name: IT Architecture Framework Development Program Phase I Project ID: TP4186AP Risk Business Environment Medium Project will require some changes to existing business processes. Technical Environment Medium Previously implemented technologies with new aspects and/or new requirements. Assumptions Staffing IT staffing: resources will be available for the hours indicated per the attached project plan. Other Staffing: additional staffing will be available as follows: Role: Name Hours per Day Project Sponsor: Phil Bertolini As Needed Facilities Technical The architecture program will be modeled on National Institute of Health s architecture model based on Federal Enterprise Architecture Framework developed by the CIO council of Federal Government. The estimates are based on developing architecture program around 134 Building blocks that are part of a typical IT Environment. A building block addresses the technology life cycle of a given technology within IT department of Oakland County. The Framework rollout will be limited to communicating the framework, its associated standards, guidelines, and processes to the IT staff. Any additional knowledge sharing will be done as part of ongoing initiatives like the Technical Reviews, Developer Standard forum, consulting with the Technical Architect, and the cross-functional IT architecture team as part of normal Systems Development, and maintenance life cycle. Funding Form Rev. 08/29/2008 Page 3 Project Rev. 6/19/2014

4 Oakland County Department of Information Technology Project Scope and Approach Project Name: IT Architecture Framework Development Program Phase I Project ID: TP4186AP Other Information Technology Priority Constraints The plan assumes full time technical architect leading the initiative, with responsibility of setting up, managing the program. Current initiatives like Technical Review, Developer Standards Committee, will be included in the IT Technical Architecture Program. The technical architect will provide overall direction to ensure that technologies, products and projects implemented in the IT environment are aligned with the architecture program. Exclusions Implementing, and maintaining the tactical and strategic recommendations of this program will be the part of ongoing Systems development, and maintenance life cycle, and their estimates are not included in this program. Form Rev. 08/29/2008 Page 4 Project Rev. 6/19/2014

5 Oakland County Department of Information Technology Project Scope and Approach Project Name: IT Architecture Framework Development Program Phase I Project ID: TP4186AP PROJECT PHASE AUTHORIZATION Phase(s): All Total Estimated Application Services Hours: 70 Cost: $8,540 Total Estimated Technical Systems Hours: 766 Cost: $67,832 Total Estimated CLEMIS Hours: 70 Cost: $8,540 Total Estimated Internal Services Hours: 14 Cost: $1,708 IT Application Services Division Manager Approval: IT Technical Systems Division Manager Approval: IT CLEMIS Division Manager Approval: IT Internal Services Division Manager Approval: IT Management Approval: Approved: Yes No Reason: Project Sponsor Approval: Title: PROJECT SUMMARY Authorized Development (see above) Hours: 920 Cost: $86,620 Preliminary Estimated Development for Future Phases Hours: Cost: Grand Total Estimated Development Hours: 920 Cost: $86,620 Form Rev. 08/29/2008 Page 5 Project Rev. 6/19/2014

6 Oakland County Department of Information Technology Project Scope and Approach Project Name: IT Architecture Framework Development Program Phase I Project ID: TP4186AP Customer Acceptance of Product: PROJECT COMPLETION AUTHORIZATION Title: Project Office Review: Form Rev. 08/29/2008 Page 6 Project Rev. 6/19/2014

7 3.1 - Provide an Enhanced Application Service Offering Information Technology Strategic Plan Alignment TP4186AP - IT Architecture Framework Development Program Phase I Increased application integration and standardization through web services Increase the agility and responsiveness of business units by expanding customer analytics Integrate mobility and location based services in business applications Promote and utilize shared services through the use of cloud technologies to offset costs and expland product offerings to customers X Leverage the County's web presence as a branded consolidated point of access to all County information and services Centralize and standardize identity and access management for all applications and content X Improve the quality, reliability, and availability of all applications X Enhance ability to provide effective and timely customer service Advance the use of IT Infrastructure Library (ITIL) best practice framework for IT Service Management Implement Configuration Management Database to better identify IT Assets Provide a high-quality training program to empower employees through technology Utilize a formalized customer communication plan Build IT Staff expertise through professional development Expand capacity through ongoing organization review and right sourcing Implement a Standardized Infrastructure Strategy Deliver services using a standardized shared technology infrastructure whereever possible X Improve service availability through network design and management strategies Implement a consolidated security management strategy X Enhance capacity planning and recovery managment strategies X Develop and implement a policy for personally owned devices and services Adopt an enterprise architecture approach to technology planning, design, and implementation Run Date 6/9/2014 Page 1 of 1

8 Project Summary Description Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Total Benefits/Savings: Tangible Benefits Subtotal: Cost Avoidance Subtotal: Costs: Development Services Subtotal: 81, ,880 Hardware Subtotal: Software Subtotal: Infrastructure Subtotal Training Subtotal: Other Subtotal: Annual Statistics: Annual Total Savings Annual Total Costs 81, ,880 Annual Return on Investment (81,880) (81,880) Annual Costs/Savings Ratio 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% Project Cumulative Statistics: Cumulative Total Savings Cumulative Total Costs 81,880 81,880 81,880 81,880 81,880 81,880 81,880 Cumulative Return on Investment (81,880) (81,880) (81,880) (81,880) (81,880) (81,880) (81,880) Cumulative Cost/Savings Ratio 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% Year Positive Payback Achieved State or Federal Mandate? Signatures: NO PAYBACK Benefits Reviewed By Project Sponsor Costs (including IT Resources) Reviewed By Information Technology Project Manager TP4186AP[1].xlsx/Project Summary Page 1 REV: February 17, 2009

9 Savings Detail Benefit/Savings Description Project Savings Category Budget Category/Funding Source Unit Desc Units Rate per Unit Total Savings Improves strategic alignment Intangible Benefit 0 Improves interoperability and integration Intangible Benefit 0 Enables agility Intangible Benefit 0 Reduces costs Intangible Benefit 0 Improves security Intangible Benefit 0 Reduces technical risk Intangible Benefit 0 0 Annual Multiplier TP4186AP[1].xlsx/Savings Detail Page 2 REV: February 17, 2009

10 Savings Detail Benefit/Savings Description Improves strategic alignment Improves interoperability and integration Enables agility Reduces costs Improves security Reduces technical risk Project Savings Category Intangible Benefit Intangible Benefit Intangible Benefit Intangible Benefit Intangible Benefit Intangible Benefit Affects Project ROI? Potential Savings Extensions Y1 Y2 Y3 Y4 Y5 Y6 Y1 Y2 Y3 Y4 Y5 Y6 TP4186AP[1].xlsx/Savings Detail Page 3 REV: February 17, 2009

11 Savings Summary Benefit/Savings Description Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Total Tangible Benefit: Tangible Benefits Subtotal: Cost Avoidance: Cost Avoidance Subtotal: Intangible Benefit: Improves strategic alignment Improves interoperability and integration Enables agility Reduces costs Improves security Reduces technical risk Savings Total: TP4186AP[1].xlsx/Savings Summary Page 4 REV: February 17, 2009

12 Cost Detail Cost Description Project Cost Category Budget Category/Funding Source Unit Desc Units Rate per Unit Total Cost Affects Project ROI? Annual Multiplier Y1 Y2 Y3 Y4 Y5 Y6 Y1 Y2 IT Hours - New Development Development Svcs IT - Information Technology / HR ,880 x 81, IT Hours - System Maintenance Development Svcs IT Hours - Customer Support Development Svcs IT Hours - Planned Maintenance Development Svcs User Hours - New Development Development Svcs 0 User Hours - PTNE/OT Development Svcs 0 Contractor Professional Services Development Svcs 0 Po TP4186AP[1].xlsx/Cost Detail Page 5 REV: February 17, 2009

13 Cost Detail otential Cost Extensions Cost Description IT Hours - New Development IT Hours - System Maintenance IT Hours - Customer Support IT Hours - Planned Maintenance User Hours - New Development User Hours - PTNE/OT Contractor Professional Services Project Cost Category Development Svcs Development Svcs Development Svcs Development Svcs Development Svcs Development Svcs Development Svcs Y3 Y4 Y5 Y6 TP4186AP[1].xlsx/Cost Detail Page 6 REV: February 17, 2009

14 Cost Summary Cost Description Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Total Development Services: IT Hours - New Development 81,880 81,880 IT Hours - System Maintenance IT Hours - Customer Support IT Hours - Planned Maintenance User Hours - New Development User Hours - PTNE/OT Contractor Professional Services Development Services Subtotal: 81,880 81,880 Hardware: Hardware Subtotal: Software: Software Subtotal: Infrastructure: Infrastructure Subtotal Training: Training Subtotal: Other: Other Subtotal: Costs Total: 81,880 81,880 TP4186AP[1].xlsx/Cost Summary Page 7 REV: February 17, 2009

15 Assumptions Date Assumption Description 27-Jun-12 Cost Detail - Line hours from the Workbench WBS includes blended rate cost of $89 for TSN and IT resources. TP4186AP[1].xlsx/Assumptions Page 8 REV: February 17, 2009