HONOURING INDUSTRY EXCELLENCE

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1 HONOURING INDUSTRY EXCELLENCE APRIL 19, 2018 ADDRESS MARINA, DUBAI, UNITED ARAB EMIRATES WHY YOU SHOULD ENTER THE AWARDS Get the chance to win an award for your excellence in product manufacturing, services and initiatives Winning or being short-listed for an award boosts your brand value Gain publicity and coverage through the Clean Middle East and FM Today magazines Get the chance to stand out amongst your competition The nominating process gives your company the ideal opportunity to address its strengths and weaknesses Nominating and subsequently winning will boost employee morale HOW TO ENTER? Visit Go through the Award Criteria and Award Categories Visit the Nominations tab, create a unique user name and password (this will enable you to edit your entry later on, if need be) Fill in the form, choose your category and click on Submit Book a table if you require we recommend it IMPORTANT INFORMATION The summary should be of maximum 500 words describing why you deserve the award Supporting material should be submitted in a PDF format (maximum 5 MB) All supporting material must be collated into a single document and uploaded with your entry AWARD CRITERIA Nominees eligible for submitting their entries need to meet the following criteria: The company must have a valid trade license with a minimum expiry validity of 3 months Individuals being nominated must have a valid visa for a GCC country Manufacturers of cleaning and hygiene equipment, chemicals, janitorial tools and software are eligible to enter the awards in the applicable categories. Service providers who can nominate themselves include Cleaning Contractors, Building Services Contractors, Housekeeping Companies, and Facilities Management companies involved in Soft FM. The End User can be a public or private facility/building maintained by an in-house team or outsourced to a service provider. These can include and are not limited to Hotels, Malls, Airports, Banks, Corporate/Government Buildings, Restaurants, Hospitals, Schools, Universities, etc. Each company/facility must be at least 1 year old in operations in the GCC region. Applications are open to companies based in the United Arab Emirates, Sultanate of Oman, Kingdom of Saudi Arabia, Kingdom of Bahrain and Kuwait. You may nominate your company in more than one category; however, you may have not more than three entries in each category, wherever applicable. All nominations should be submitted via the online entry form. Entries should be mainly based on the period starting from January 2017 to the time of nomination. However, relevant material for work carried out prior to January 2017 will be considered where applicable.

2 MECHF AWARDS CATEGORIES EXCELLENCE IN TRAINING People are the foundation and the face of the cleaning, hygiene and facilities industry. Therefore, training is key. From handling equipment, chemicals and even manpower, there is no efficiency without proper training. Give us an idea of the training programmes you initiate with your client/ personnel. Service providers/fm companies specializing in Soft FM End user facilities Information about your training programmes(s) Information about your training facility, if available How often do you train your staff and in what capacity What kind of training requirements do you have from outsourced contractors (specifically for end user entries) What kind of training requirements do you have from your client (specifically for service contractor entries) The certification you are affiliated to (BICSc, CMI, etc.) and their involvement in your progress Other awards you have received for training Testimonials from staff/client Training certifications from third-party entities EXCELLENCE IN INFECTION CONTROL IN HOSPITALS Infection control specialists affiliated to hospitals Infection control nurses in hospitals Housekeeping managers in hospitals Your infection control programme The kind of cleaning and hygiene products used in cleaning and maintaining the hospital and critical areas Your hand hygiene programme Medical waste management programme Information about your training programme The hospital s HAI rate and how it has reduced since you came on board Other awards the hospital has received Testimonials from management/hospital patients

3 COMMITMENT TO SUSTAINABILITY Sustainability in the broadest sense of the word talks about a gamut of things. This category aims to identify how a facility contributes to sustainability through its cleaning and hygiene initiatives. Service providers/fm companies specializing in Soft FM End user facilities Information about the facility or service provider The various eco-friendly measures carried out in cleaning and hygiene processes Waste management and reduction of transfer of waste to landfills The various eco-friendly products used Measures taken to boost indoor air quality Other awards that the facility has received for eco-friendly measures Testimonials from users EXCELLENCE IN FOOD HYGIENE Fine dine restaurants, QSR chains 500-word summary in the entry form on why your facility deserves the award Information about your cleaning and hygiene regime in the kitchen, dining area and restrooms Training programme for staff to maintain cleanliness and wear protective wear The cleaning & hygiene products and innovations used Other awards your facility has received Testimonials from patrons CSR COMPANY OF THE YEAR Are you part of the drive towards sustainability? What is your CSR Policy and how closely do you adhere to it. How do you give back to the environment? Service providers/fm companies specializing in Soft FM End user facilities Information about your CSR Policy and activities CSR should be towards cleaning/hygiene products, waste management, etc. Uniqueness of your CSR policy and programme Other awards you have received for CSR activities Testimonials from client/government bodies and NGOs

4 THE BEST USE OF INNOVATION IN A FACILITY It might well be the best machine, chemical, or software in the world. But how it is used to work effectively for the right application in the right kind of facility is another matter altogether. This category looks at how well the service provider/end user uses technology in its services/facility. Service providers/fm companies offering Soft FM services End users Information about the best innovation you have used in your services from January 2017 till present Why you required this innovation? (specific to facility) Information about the client who required this innovation and their feedback (specific to service provider) The various applications for which you used the innovation and the end result How you trained your staff to use it effectively Testimonials from staff/client THE BEST CLIENT-CONTRACTOR PARTNERSHIP Any facility benefits from diligent staff that is trained well and use the best of equipment. But, it takes a certain rapport between the client and contractor to be able to consistently deliver excellent results year after year. Service providers/end users (mentioning just one facility in each entry). The award will be given to both representatives of that specific project. History of your contract with the client/service provider over the years How often it has been renewed The support received from the service provider/end user (depends on who is nominating) Information about training support The KPIs that have been met (mention in percentage) The main reasons the service provider was selected and whether those needs were met Other awards or certifications received

5 THE SPECIALISED CLEANING COMPANY OF THE YEAR Service providers/fm companies offering specialized services including but not limited to duct cleaning, exhaust cleaning, tank cleaning, high level cleaning, swimming pool cleaning, marble polishing, carpet cleaning, grease trap cleaning, restoration, etc. Information about your achievements from January 2017 till present Information about new clients who you have signed up The latest innovations that you have adopted in your processes Information about your training programme Staff strength and growth from last year (mention in percentage) Overall revenue growth for the company in this year compared to last year (mention in percentage) Testimonials from client THE BEST HOTEL HOUSEKEEPER Executive Housekeepers, Housekeeping Managers of 3, 4, 5 star hotels and hotel apartments How your presence and driving force in the hotel has positively impacted its housekeeping operations Your commitment to sustainability in housekeeping operations Your manpower management skills and strategies Your views on the importance of training Information about the best innovations you have used in your services from January 2017 till present and their tangible results Testimonials from staff/client

6 INNOVATIVE PRODUCT OF THE YEAR Products are upgraded every year across the industry. However, the category will find that one product (equipment, chemical or software), which encompasses all barriers of manpower, health & safety, sustainability, durability and yet performs its tasks effectively and efficiently every single time. Cleaning Chemicals Manufacturers Cleaning Equipment Manufacturers Cleaning Janitorial Manufacturers Software Manufacturers for Soft FM & Cleaning Applications 500 words summary in the entry form on why it deserves the award Information about the product you want to nominate Include a photo/video link of the product and its application The various manufacturing processes that go into making it Ergonomics and user-friendliness Eco-friendly features, if any Applications of the product How it is unique from all other products in its category Its applicability in the Middle East market Other awards that the product has received Testimonials from users Technical specifications Training and MSDS information TOP CLEANING COMPANY OF THE YEAR Service providers/fm companies specializing in Soft FM Information about your achievements from January 2017 till present Information about new clients who you have signed up The latest innovations that you have adopted in your processes Information about your training programme Staff strength and growth from last year (mention in percentage) Overall revenue growth for the company in this year compared to last year (mention in percentage) Testimonials from client

7 INDUSTRY PERSONALITY OF THE YEAR Are you an enterprising professional leading a company to excellence? What is your scope of work and how effectively do you execute it? Let us know High net-worth individuals at the Directorial or CEO level running successful multinational companies it can be manufacturers, cleaning service providers or FM companies Your experience in the industry (including the number of years) Information about your achievements since January 2017 How your presence and driving force in the company has positively impacted its reputation, services and revenue Your view on cleaning and hygiene industry Your view on sustainability and CSR and your efforts toward this Your commitment to training and innovation Testimonials from staff/client BEST STEWARDING MANAGER Stewarding Managers/Executive Stewards of 3, 4, 5 star hotels Your stewarding programme The kind of cleaning and hygiene products used in cleaning and maintaining the kitchen premises Your commitment to sustainability in stewarding operations Your views on the importance of training Your manpower management skills and strategies Kitchen waste management programme Information about the best innovations you have used in your services from January 2017 till present and their tangible results Other awards you may have received Testimonials from management/staff

8 THINK BEFORE YOU ACT COMPILING A WINNING NOMINATION weaknesses related to each category. You can submit your nomination for more than one category. DON T LEAVE NOMINATING FOR THE LAST MINUTE Gather all the necessary data for your nomination before-hand and compile it in an orderly manner. PUT YOURSELF IN THE JURY S SHOES Think of what you would look for if you were a jury member then write your nomination clearly. SIMPLE, SYSTEMATIC, SUCCINCT These are the three S of the nomination. Ensure the information that you convey is clear and does not override the word or size limit. Focus on what the criteria actually requires. Ensure that all information is as relevant and current as possible. Ensure that all projects or case studies are excellent and as unique as possible. BACK YOUR SUMMARY facts and statistics to back your summary. MULTIMEDIA Pictures have the maximum impact don t hesitate to share project/application pictures where relevant. Video links work, too. IF YOU DON T WIN ds as a lesson to make your submission even more excellent. Trust in the jury s eye for detail, objective outlook and experience and expertise. DEADLINE FOR NOMINATION SUBMISSIONS March 31, 2018 For nomination enquries, contact: Shanti Petiwala shanti@mediafusionme.com Mob: