Gamification. PayFlex BIG. Personnel Management. Demand & Complain. Management

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2 Storefront In-Store Check-out Payment Point Back Office Infrastructure Omni Channel Digital Signage and Content Management Smart Signboards Store Monitoring and Management Digital Price Tag People Counting Checkout Queue Management Customer Satisfaction Survey Advanced Sales Assistant Gamification Personnel Management PayFlex BIG Demand & Complain Management Warehouse Stock and Supply Chain Management Kişisel Verilerin Korunması Network Solutions Security Solutions Sunucu ve Depolama Çözümleri e-ticaret & Mobil Ticaret Uygulamaları SAP Hybris Loyalty Applications Capture Rate Analytics Heat Map Digital Signage & Self Service Loyalty Applications Brand Partnership Portal Solutions for Internal Communication Business Intelligence Solutions SAP Retail Altyapı İzleme ve Yönetim Virtual POS

3 STOREFRONT

4 DIGITAL SIGNAGE AND CONTENT MANAGEMENT Put forth a captivating and illustrious storefront with dynamic images, Put forth a captivating and illustrious storefront with dynamic images, Stream content specialized for each store or branch, Manage your content on a real-time basis and from a single location, update your content at ease, Communicate your new products and campaigns in the most memorable fashion, Enjoy a rollback in print and implementation costs.

5 SMART SIGNBOARDS Power on and off signage in all your stores remotely and from a central location, Monitor the breakdown status and power consumption of your signage, Assign user-based authorization for signage management.

6 CAPTURE RATE ANALYTICS How many of the customers passing by actually end-up visiting your store? How captivating is your storefront? On what days and hours do visitor numbers peak? Empower authorized personnel with these detailed real-time reports. Gauge the efficiency of your campaigns on a real-time basis, step in and improve instantly.

7 IN-STORE

8 STORE MONITORING AND MANAGEMENT Do you offer your customers a comfortable shopping experience? Monitor temperature, moisture and other environmental parameters of your stores and warehouses remotely and on a 24/7-basis, Thanks to remote monitoring of the in-store environment, maximize savings on energy consumption while minimizing security risks, Be instantly notified (via SMS, , voice call and other channels) once a parameter goes above or below pre-determined critical levels, Analyze historical environment data, get a clearer picture for your future plans.

9 PEOPLE COUNTING How many potential customers visit your store each day? Monitor real-time in-store customer traffic, Figure out how effective your campaigns are, Compare and analyze the individual performances of your store network, Leveraging the system s flexible integration capabilities, cross-analyze the number of in-store visitors with made purchases and scientifically assess KPIs such as your staff s performance, RoI of your campaigns and so forth.

10 DIGITAL SIGNAGE & SELF SERVICE Enhance customer experience through various channels. Indulge your customers with an unforgettable shopping experience. Wayfinding (for in-mall and in-store navigation purposes) Info and Promotion (Campaign, discount, new season promotion, etc.) Self-Service (e-commerce kiosk, ticketing kiosk, queue management kiosk, car-park ticket kiosk, etc) Deploy self-service technologies and acquire valuable cost advantages in your stores.

11 DIGITAL PRICE TAG Remotely and instantly update price tags, tailor and implement dynamic campaigns, Eliminate price tag printing and associated labor costs, Minimize human errors in the price tag pricing process.

12 HEAT MAP Pinpoint the most frequently visited locations in your store. Track your customers movements at ease. Analyze how frequently each aisle or island is visited. Align shelves, islands and aisles with your sales strategy. Plan and manage personnel with respect to measured traffic of each location (aisle, island, etc.)

13 CHECK-OUT PAYMENT POINT

14 CHECKOUT QUEUE MANAGEMENT Put an end to long queues at checkout points. Cashier Staff Planning: Monitor the congestion at the checkout location on a real-time basis and plan cashier personnel accordingly. Mobile Cashier: Offer your customers an alternative payment method through mobile POS devices. Allow them to pay for their purchases anywhere in the store and eliminate long queues at checkout locations. Minimize the instances of customers abandoning purchases due to long queues.

15 LOYALTY APPLICATIONS

16 ADVANCED SALES ASSISTANT Get fully integrated with your ERP system, Central management of chain stores, View stock and sales data for individual stores (automatic stock updating, product-based discount management, category-based discount management, etc) Sales management Supply management Stock management Open account management Balancing management Cash flow management Cost and profitability analysis Customer management Supplier management E-Invoice E-Archive

17 CUSTOMER SATISFACTION SURVEY Deploy customer satisfaction surveys at convenient locations such as checkout points or other strategic in-store locations, Easily collect invaluable customer data (mail, , address, telephone number, etc) Easily collect invaluable customer feedback, measure your customers satisfaction with your products and services.

18 BRAND PARTNERSHIP Gifts, discounts, customer-specific offers, time-bound campaigns Convenience of card or cardless transactions Help your customers earn loyalty points they can spend at your stores and stores of a selection of other brands, Reward your customers, enhance customer loyalty, Devise dynamic campaigns and easily integrate with other brands.

19 BACK OFFICE

20 GAMIFICATION Highly motivated employees Boost the satisfaction and loyalty of your personnel, Tailor gamification scenarios to enhance employee and/or store performance, Enjoy platform-independent infrastructure support, Monitor your gamification solution anywhere and anytime through mobile access, End-to-end support Setting targets and budgets Setting point-earning criteria Design and integration Going online and providing support Increased sales Stronger brand representation

21 PERSONNEL MANAGEMENT Strengthen customer satisfaction via effective personnel management. Speed up your operations Get a report of the number of late show-ups, part-time working days or absent on leave, Obtain regular updates on personnel working time on a daily, weekly or monthly basis, Organize shifts and working hours in accordance with customer density, Accurately measure the direct impact of personnel attendance on sales.

22 PORTAL SOLUTIONS FOR INTERNAL COMMUNICATION Strengthen internal communication by disseminating campaign, announcements and company news on a shared platform, Create a synergy between different departments, business units, suppliers, dealers and store network of your organization, Collect employee feedback through regular surveys, Ensure the security and privacy of sensitive through implementing hierarchical authority levels, Share operational (such as product, technical specifications, warranty and service terms, etc) with your store network on a real-time basis, Deliver personalized content via the AI-enhanced enterprise search tool capable of identifying users and user preferences.

23 PAYFLEX BIG Would you like to manage all your bank accounts on a single platform? Do not get lost within multiple banking applications, Boom efficiency and time savings through managing multiple accounts on multiple banks via a single platform, Ensure round-the-clock processing of all transfers to your bank accounts, Automatically link transferred amounts to your accounts with your open accounts and execute follow-up actions in the fastest way possible, Get a detailed overview of your company s finances at a glance.

24 DEMAND & COMPLAINT MANAGEMENT Your CRM system is more versatile than you see to it. Monitor customer complaints over your CRM and enhance customer satisfaction Record customer complaints and delegate them to the right person-in-charge, Classify customer complaints and turn them into insightful reports, Listen to customer complaints from all channels (internet, mobile devices, call center, social media) Make sure relevant tasks are assigned to the responsible staff; easily follow-up on assigned tasks, Track and report response times and satisfaction levels of customer complaints.

25 WAREHOUSE, STOCK AND SUPPLY CHAIN MANAGEMENT Do not leave your company out-of-stock or your customers without a product Manage all stages of the supply chain with ease, Monitor stocks across your warehouses and/or store network in real-time, Foresee your changing demands and manage your store & warehouse stocks accordingly, Save money on supply chain management costs.

26 BUSINESS INTELLIGENCE SOLUTIONS Integrating BI solutions, See your organization s direction and future more clearly, make the right calls, View all your data momentarily, Transform your data into easy-to-read tables, facilitate data analysis, Consolidate data from various in-house systems and tailor custom-made reports catering your specific needs.

27 SAP RETAIL SAP Retail enables you to offer your customers the products, and personalized shopping experience whenever and wherever they want. Marketing and Merchandising Procurement and White Label Supply Chain Omnichannel Customer Experience

28 INFRASTRUCTURE

29 NETWORK AND SECURITY SOLUTIONS Transform your organizations IT infrastructure and realize maximum operational efficiency. Firewall and IPS solutions VPN solutions LAN/WAN and WLAN solutions Anti-virus and anti-spam solutions Log management solutions Information security solutions Mobile device management solutions Data Loss Protection

30 MANAGED SERVICES

31 MANAGED SERVICES Entrust our expert teams with your Information Technologies infrastructure. Realize ultimate operational efficiency with our help, focus on the bigger picture. MServer Management Backup Management Virtualization Management MS Exchange Management MS Active Directory Management Database Management Network Management Security Management Call center services

32 OMNI CHANNEL

33 SAP HYBRIS Ultimate goal is to increase revenue and profitability 3 golden rules to live by on your way to these goals; 1. Engage with and acquire new customers with captivating presentations and welcoming campaigns 2. Boost customer satisfaction with loyalty applications and personalized offers. Retain your existing customer base. 3. Maximize your lifetime profits earned per customer, Utilize an omnichannel approach to communicate your products, campaigns and announcements to your customers. Leverage a single platform to manage customer experience over various channels including web, mobile, store, call center and social media.

34 VIRTUAL POS Endow your customers with a secure and easy payment method online. PayFlex Virtual POS offers you, Real-time payment option, Fully-secure payment process, Easy integration, Shared payment module, Ability to work on multiple servers.

35 LOYALTY APPLICATIONS PayFlex Loyalty s trademark loyalty programs empower you with a valuable tool you can leverage to augment your customers brand loyalty and satisfaction. Use PayFlex Loyalty s flexible structure to design the RIGHT loyalty program perfectly in-line with your customer profile, organizational structure, your and your customers needs and wants. How? Parametric offline and/or online earnings-spending that can be calculated on the basis of percentage, group, time and product, etc. Store-based promotion and campaign message management Dynamic point earning/spending schemes Store-based segmentation of customers Store and dealer based reporting options and more

36 For detailed