Successful Outcomes for Projects and Clients

Transcription

1 Peter Flagg Contact information: Project Strategies Successful Outcomes for Projects and Clients Mr. Flagg is an Information Management and Organization Engineering consultant and project director. He has successfully led multi-million dollar, multi-year IT projects and initiatives. He has assisted clients in developing strategic business and information technology (IT) plans, business cases, proposals and submissions for executive and treasury boards and high government levels, implementation plans for large projects, and in developing project options, opportunities and feasibility studies. He has provided mediation services to troubled IT projects and contracts. He routinely acts as a facilitator for stakeholder groups, Boards and Executive Committees in the development of Strategic Business and IT Plans, and helping executive level stakeholders resolve contentious issues, and more recently provides strategic negotiation and mediation services for organizations dealing with large IT implementations and initiatives. He is past president of the Canadian Information Processing Society in Victoria, British Columbia, From Mr. Flagg was contracted as the General Manager of the Integrated Cadastral Information Society (ICIS), and has been credited for the resurgence of that initiative. He has just completed a three-year assignment as the Project Manager for a national on-line education and training service in the Real Estate Industry in Canada (REvia). Certifications: ISP (Information Systems Professional) from CIPS (Past) Master, Ernst & Young Navigator Project Management Methodology (Past) Member, Project Management Institute (PMI), Leadership 100, 200, 300, (CREA) Education Bachelor of Arts, University of Victoria: Special Studies in computer-aided learning Professional Associations & Societies: President, Canadian Information Processing Society (CIPS), Victoria (1998) (Also Vice President and Past President) Member, Project Management Institute, Victoria BC (since 2004) past member: Troubled Projects Special Interest Group 1

2 Industry Experience - Aboriginal Affairs - Advanced Education student / program / financial / facility / institutional data - Elections Governance & Process - Forestry - Fundraising, Grant Making for non-profits - Information Systems Management - Intellectual Property Legal Management - Labour Appeals Processing - Liquor Control & Licensing - Land Parcel Mapping, Attribution and Title Registration - Local / Provincial Government Relations - Mining - Municipal Government taxing & geo-spatial issues - Non-Profit Governance, Operations & Management - Property Valuation / Assessment - Public/Private Partnerships - Real Estate Regulation & Industry - Retail Grocery - Transportation and Highways - Utilities: telephone, cable, hydro, gas Areas of Expertise - Business Case & ROI Development - Business Planning - Business Process Analysis & Modeling - Contract Management - Data Modeling - Data Warehouse Implementation - Facilitation: Board and Executive Level - Fund Management - GIS Management & Strategic Planning - Imaging and Document Retrieval - Information Management - IS / IT Organization Design - Organization Change Management - Organization Development - Project Performance Management - Program & Policy Design, Development - Project Accounting, Forecasting & Budgeting - Project Leadership - Project Management - Project Mediation - RFP/ RFI Development - Risk & Communications Management - Seminar Development / Delivery - Strategic Planning: IT & Business Proficiencies: MS Office, MS Project Knowledge of: GIS, SharePoint, MS Navision ERP, CRM Methodologies: Ernst & Young s Navigator: Project, Risk & Communications Management, Organization Change Management. IBM SDLC, Fujitsu Macroscope, PROSCI Change Management Toolkit, ADKAR ACHIEVEMENTS May 2016 General Manager for a national-scope on-line Learning Management System (LMS) Proofof-Concept for an education and training service for the Real Estate Industry in Canada ($3M project). Communicating and facilitating the Governance Committee meetings, stakeholder groups, strategic direction and planning, hiring and executing contracts for education and technology services, estimating and planning system migration and upgrade costs, communications, legal and accounting services and overseeing all operations. Oversaw organization change management requirements from merger of two initiatives, using PROSCI Change Management Toolkit. 2015: facilitator and consultant for the development a new Strategic Plan for the Real Estate Council of BC, conducted stakeholder reviews and assessments : Project Manager on a larger feasibility study and Business Case ($5M) to determine the potential for establishing a Virtual College to deliver on-line training and education offerings for the real estate industry in the country. Achievements: The project completed a feasibility study in July 2012 with a conference in Ottawa after extensive stakeholder group consultations: on-schedule, under budget and with all 2

3 scope expectations met. Research, Legal, IT cost estimates, and Governance consultants were contracted and managed within budget and scope expectations by the Project Manager. (June 2011 July 2012) : Lead Consultant and Facilitator to develop the 2011 Strategic Plan for the Real Estate Council of BC, including updates in 2012 and final review and conclusion in : Modernization Consultant for Make Technologies on a project to develop a Strategic Modernization Roadmap (SMR) for a fortune 500 company in the United States. Achievements: the SMR has been accepted and pilot work has commenced. 2010: Consulting Project Advisor on a large RFP for a Voter Registration System for the State of Georgia. Achievements: Complex functional, technical, system administration, financial and vendor qualifications requirements were consolidated for state stakeholder group review within required timeframe : Project Manager: MS Navision Implementation ($1M): Tides Foundation of Canada (April 2009 January 2010): Project manager brought on to settle a contractual conflict between a VAR of MS Navision and Serenic granting software and a large, recognized non-profit Foundation. Introduced a rigorous User Acceptance Test methodology to the application stakeholder groups, led development of test scripts and system testing, developed data and process models, training approach, release management, executive reporting tool and decision analysis framework. Achievements: triaged successful technical acceptance of the application by the client, sourced and introduced new support vendor to the client. 2009: Content Specialist for GIS Security analysis for GeoBC (Jan Mar 2009), review and assessment of GIS costs, interview and assess stakeholder group requirements : As General Manager of the Integrated Cadastral Information Society ICIS), ( )($1M/yr) : managed stakeholder analysis and reformed financial and management reporting to the board of directors, managed staff and key contractors dealing with GIS training and spatial data loading and integration, led creation of new legal agreements for data sharing, led internal projects and development of programs for GIS enhancement among local governments in B.C. Achievements: Doubled funding, tripled available data, expanded membership, resolved key legal issues regarding data ownership : Project Manager for the implementation of a three year Information Systems Plan (ISP) and Valuation System for BC Assessment Authority , a $14M initiative including implementation of a new property assessment system. Achievements: Large, complex IT project was delivered on-time, on specification and within financial estimates. Legal contracting issues were resolved during development. ( ) : Project lead and consultant for the creation of a strategic business plan for a leading BC retail grocery chain. The strategic plan created won 100% (20/20) assessment by the Deloitte-Touche ranking of Canadian businesses for strategic planning, and the company was selected as one of the 50-best-managed companies in the country. Achievements: Mr. Flagg was selected as the company s supplier of the year for his contribution to the project management culture and strategic planning. 3

4 : Project Leader / Manager for the development of an Information Systems Plan for the BC Ministry of Advanced Education November 2003 March : Project Leader / Manager for the development of an Information Systems Plan for the BC Assessment Authority. (2001). Plan was implemented from : Strategic Consultant and Facilitator for a Strategic Plan for the Real Estate Council of BC, Numerous Strategic Planning, Organization Change, IT planning, Executive Facilitation, Project Management and Project Leadership engagements from , including: Project Leader and Principal Consultant on a project to develop a common set of standard information to monitor the performance of the Post Secondary Education System in B.C., for the Ministry of Education, Skills and Training. Project Leader and Principal Consultant on a project to develop preliminary business process reengineering opportunities for Placer Dome Mines Ltd. Project Leader and Principal Consultant assisting the Ministry of Skills, Training and Labor to develop an Information Management Plan, for the Post Secondary Education Division. Project Manager and Principal Consultant to develop and deliver customized executive and business analyst training in Business Process Re-design approaches for the Ministry of Skills, Training and Labour. Project Manager and Principal Consultant to develop a Communications Strategy, communication brochure and presentation materials for the Data Administration function for Ministry of Transportation and Highways. Principal Consultant with Chimera Consulting Ltd. on a project to develop an Information Resource Management Plan for the B.C. Ministry of Aboriginal Affairs, focusing on the analysis the Business Framework of the Ministry and development of a three year information systems migration strategy. DMR Group Inc Principal and practice leader for the Organization Engineering practice in Victoria for DMR Group Inc.: Mr. Flagg led numerous projects as an organizational change facilitator and trainer, including for: the Oregon Department of Transportation. Hughes Aircraft Canada Systems Division. Corporate Registry of the Province of B.C., including evaluation of costs, benefits and risks of options. Project Manager for a Business System Design of a Transportation Information System for the Ministry of Consulting specialist on a Feasibility Study of the Ministry and Transportation and Highways Location Referencing Project. Developed and conducted introductory seminars to various client organizations on managing organizational change, as part of his role as practice leader in DMR. ERNST & YOUNG Principal with Ernst & Young's Information Technology practice in Victoria, and one of the first Canadians designated as Master in Ernst & Young s Navigator IE Methodology. Information Systems Planning and Organizational Change Management: 4

5 Consultant assisting in drafting, publishing and evaluating responses to a Ministry Request for Information (RFI) for a consolidation of multiple IS maintenance and support contracts into one umbrella facilities management contract. Change agent for introducing IE methodology to a leading B.C. Utility. Change consultant to the Ministry of Transportation and Highways for a new Expenditure Management Reporting process. Project Manager for a Business Plan for the Information Resources Branch of the Ministry of Advanced Education, Training and Technology. Project Manager for a Data Administration Implementation project at the Ministry of Transportation and Highways, including defining organization responsibility and pilot project management. Information Engineering Projects: Project Manager for a Business Area Analysis and Business System Design of Project Management Support Functions for the Ministry of Consulting specialist in a project to develop an Information Resource Management Plan for the Ministry of Project Manager for a Data Warehouse Requirements Definition for the Ministry of Advanced Education, Training and Technology. Project Manager of a Business Area Analysis of a Transportation Survey Management System and Highway Location Referencing project for the Ministry of Project Manager and methodology consultant for a Business Area Analysis of Mine Production Accounting, Ore Samples and Site Inspection and Timbering Activity at Cominco's Sullivan Mine in Kimberley, B.C. Project Leader for a Business Area Analysis of Project Cost Estimating and Tracking for the Ministry of Project Analyst in a Business Area Analysis with the Ministry of Forests, Growth & Yield Section. Provided internal Ernst & Young Quality Assurance for process and data modeling efforts on various analysis projects. Presentations Monthly Speaking Engagements with CIPS Victoria, Fall 1997 Summer 1998 Lead speaker on a forum on certification and credentials in Information Technology: Public Sector Transformation Conference, Victoria, September 1998 Consulting Career Overview: Sessional Lecture, University of Victoria Applied Management Information Technology Program, Fall, 1998 IT Consulting Career Overview: Graduating Class Address, Royal Roads University, Spring 1999 BCA Managers Meeting: Information Systems Plan Overview, September : numerous presentations to stakeholders including: Real Estate Industry, Provincial Government Economic Development Officers, URISA, People s Republic of China and Costa Rican delegations on land registry and cadastral mapping policies, Government Financial Officers, Union of BC Municipalities, Local Government Management Association, Municipal Information Systems Association. 2009: Professional presentations to Tides Canada Foundation Executive Committee on Navision Implementation risks and planning. 2012: Summary presentation on the results of the Feasibility Study for the National Real Estate Virtual College Project. 2013: Presentation to the real estate industry at the Banff Western Connection: Business Case for the National Real Estate Virtual College Project : Presentations to the REvia Governing Committee, and Provincial Real Estate Associations: PEIREA, NBREA, NSAR, and Provincial Real Estate Regulators 5