SAP Mobile On-Site Billing by PROLOGA User Manual

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1 SAP Mobile On-Site Billing by PROLOGA User Manual PROLOGA GmbH User Manual Add-on 7.0 SAP Mobile Order Management by PROLOGA

2 Copyright 2012 PROLOGA GmbH. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of PROLOGA GmbH. The information contained herein may be changed without prior notice. Some software products marketed by PROLOGA GmbH and its distributors may contain proprietary software components of other software vendors. Microsoft, WINDOWS, NT, EXCEL, Word, Outlook, PowerPoint and SQL Server are registered trademarks of Microsoft Corporation. IBM, DB2, DB2 Universal Database, OS/2, Parallel Sysplex, MVS/ESA, AIX, S/390, AS/400, OS/390, OS/400, iseries, pseries, xseries, zseries, z/os, AFP, Intelligent Miner, WebSphere, Netfinity, Tivoli, Informix and Informix Dynamic ServerTM are trademarks of IBM Corporation in USA and/or other countries. Oracle is a registered trademark of Oracle Corporation. UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group. Citrix, ICA, Program Neighborhood, Meta frame, WinFrame, Video Frame, and MultiWin trademarks or registered trademarks of Citrix Systems, Inc. are HTML, XML, XHTML and W3C are trademarks or registered trademarks of the W3C, World Wide Web Consortium, Massachusetts Institutes of Technology. Java is a registered trademark of Sun Microsystems, Inc. Javascript is a registered trademark of Sun Microsystems, Inc., used under license for technology invented and implemented by Netscape. MaxDB is a trademark of MySQL OFF, Sweden. SAP, SAP Logo, R/2, R/3, SAP, SAP.com, SAP NetWeaver and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. All other products and service names mentioned are the trademarks of their respective companies. These materials are provided by PROLOGA GmbH for informational purposes only, without representation or warranty of any kind and PROLOGA GmbH shall not be liable for errors or omissions with respect to the materials. These materials are subject to change without notice. The only warranties for PROLOGA products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. National product specifications may vary. PROLOGA GmbH User Manual Add-on 7.0 SAP Mobile Order Management by PROLOGA

3 Table of Contents 1 Abbreviations Introduction Basic system structure of the SAP Mobile On-Site Billing by PROLOGA Scope of the SAP Mobile On-Site Billing by PROLOGA SAP Mobile On-Site Billing by PROLOGA - Components Meter Reader Management Activation or deactivation of meter reader Assignment of meter reader to an meter reading center Operational route planning Planning groups Configuration Planer group and due date (starting transaction) Screens in operational planning Functions of the menu bar Functions of the function bar Functions in the function bar of the navigation tree Objects displayed in the navigation tree Context menu of the navigation tree Context menu Meter Readers or not assigned Context menu Tour Context menu Order Functions of the navigation tree using Drag&Drop Map functions Map functions of the function bar Functions on the map Confirmation of reading and billing data Screen Details Screen Details - Total overview tours: Screen Details - List of tours: Screen Details - List of orders: Screen Details - Functions Administration General operation Screen: tree Screen: Detailed information Menu bar Communication log General operation Screen: tree Tree view Communication Tree view Data stock Screen: Detailed data Menu bar Table of Figures Figure 1: Overview communication between PDA and the SAP system... 7 Figure 2: Transaction for Meter Reader Management... 9 Figure 3: Meter Reader activation/deactivation... 9 Figure 4: Field for user name... 9 Figure 5: Field for activation/deactivation... 9 Figure 6: Edit meter reading center for a meter reader Figure 7: Additional meter reading center Figure 8: Create planner group Figure 9: Configuration of operational planning Figure 10: Choosing planner group and due date PROLOGA GmbH Page 3 of 34

4 Figure 11: Operational route planning - Screen Figure 12: Operational route planning - Menu bar Figure 13: Operational route planning - Standard transaction bar Figure 14: Operational route planning - Function bar Figure 15: Operational route planning - Navigation screen Figure 16: Operational route planning - Mask Figure 17: Operational route planning - Menu - Planning Figure 18: Operational route planning - Function bar Figure 19: Operational route planning - Function bar of the navigation tree Figure 20: Operational route planning Filter Figure 21: Operational route planning - Search Figure 22: Operational route planning - Hierarchy in the navigation tree I Figure 23: Operational route planning - Hierarchy in the navigation tree II Figure 24: Operational route planning - Hierarchy in the node <not assigned> I Figure 25: Operational route planning - Hierarchy in the node <not assigned> II Figure 26: Operational route planning - Hierarchy below the meter readers Figure 27: Operational route planning - Context menu not assigned node Figure 28: Operational planning - Context menu - tour Figure 29: Operational route planning - Context menu - Service type Figure 30: Operational route planning Drag & Drop Figure 31: Operational route planning - Map Figure 32: Menu for the complete displaying of data Figure 33: Daily Tour Overview Figure 34: Entry of note for tour completion Figure 35: General structure of administration expert view Figure 36: Short list of sub-objects Figure 37: Date and time restrictions as well as entry of an external identification Figure 38: Displaying critical (red), non-critical (green) or important notes (yellow) Figure 39: Detailed data of a log Figure 40: Filter object type data package Figure 41: Displaying object type data package Figure 42: Menu bar administration Figure 43: Dialog Communication log Figure 44: Screen structure of container tracking Figure 45: Menu bar communication log Figure 46: Statistics - Dialog of PDA communication Glossary Attention Note PROLOGA GmbH Page 4 of 34

5 1 Abbreviations DB Database Drag&Drop GPRS HTML ID MAC - Address PDA RFC SSL UMTS WLAN XML In computer graphical user interfaces, drag-and-drop is the action of (or support for the action of) clicking on a virtual object and dragging it to a different location or onto another virtual object. In general, it can be used to invoke many kinds of actions, or create various types of associations between two abstract objects. General Packet Radio Service Hypertext Markup Language Identification Media Access Control - Address (Unique identifier of a network adapter within a network) Personal Digital Assistant Remote Function Call Secure Socket Layer Universal Mobile Telecommunications System Wireless Local Area Network Extensible Markup Language PROLOGA GmbH Page 5 of 34

6 2 Introduction SAP Mobile On-Site Billing for Utilities by PROLOGA will support and optimize your business process regarding meter reading and billing & invoicing on site at the customer location. For that process all required data are downloaded from SAP for Utilities into the Mobile On-Site Billing solution transmitting the data to the mobile devices. On site at the customer location the meter reading result will be captured. Based on the connectivity available the billing and invoicing process will be performed Online in communication with the SAP backend or Offline on the PDA. The deep integration into SAP for Utilities enables a reliable and accurate process of reading, billing and invoicing on site, using the same validation, billing and invoicing rules as defined in the backend system and synchronized into the Mobile On-Site Billing solution. SAP Mobile On-Site Billing by PROLOGA supports a series of mobile devices. Installed in your company these units form the interface between meter reader and your SAP backend system. 2.1 Basic system structure of the SAP Mobile On-Site Billing by PROLOGA The SAP Mobile On-Site Billing by PROLOGA does not only maintain your data in the SAP system, but supports the data flow between the PDAs of the meter readers and the backend system whereas the illustrated system structure (see Figure 1) is recommended. Your PDA regularly connects via GPRS 1, WLAN 2 or UMTS 3 to a Web Service, which is installed on the Web Application Server of the SAP system. As soon as the systems are connected, the PDA transmits all stored data to the Web Service. In order to guarantee a secure data transmission, the communication is protected via SSL 4 encryption. The Web Service forwards data via RFC 5 to the SAP Mobile On-Site Billing by PROLOGA, where the information is processed. Data are not saved within the Web Service. As soon as the PDA transmitted the data, the SAP Mobile On-Site Billing by PROLOGA, checks if there are information to be provided in return for the PDA. If this is the case, these data are transmitted to the Web Service which will then forward it to the PDA. After successful transmission of the data the connection will be closed. 1 GPRS General Packet Radio Service 2 WLAN Wireless Local Area Network 3 UMTS Universal Mobile Telecommunications System 4 SSL Secure Socket Layer 5 RFC Remote Function Call PROLOGA GmbH Page 6 of 34

7 Figure 1: Overview communication between PDA and the SAP system 2.2 Scope of the SAP Mobile On-Site Billing by PROLOGA The SAP Mobile On-Site Billing by PROLOGA may support you in the following processes: Order processing, assessment and resource planning Assigning of order and tour data to meter readers Transmission of order data and possibility to print documents at the location of the meter reader Confirmation of reading and billing data and capturing of field data Return information of processing status Operational data acquisition: Capturing time and position of performance Displaying and assessing meter reader performance Displaying all data on a digital map Sending and receiving information Bi-directional connection between meter reader and operational headquarters 2.3 SAP Mobile On-Site Billing by PROLOGA - Components The SAP Mobile On-Site Billing by PROLOGA is integral part of the SAP Waste and Recycling and comprises of the following components: Operational route-planning The component provides you with an overview of all daily meter reading ad billing orders. You are able to allocate and transmit orders and items to a meter reader. Different symbols illustrate the current processing status of an order or order item (e.g. new, completed, and confirmed). PROLOGA GmbH Page 7 of 34

8 Confirmation of reading and billing data Reading and billing data captured on the tour are automatically sent to the SAP system after completing a reading / billing order. Additionally, the SAP Mobile On-Site Billing by PROLOGA provides several masks and other tools to monitor, check, and book/confirm data resulting from such a transmission. Administration Here you may monitor the data connection between the SAP system and the PDAs. Additionally, you may check how many meter readers are currently online. Moreover, an overview of data packages to be transmitted as well as of problems occurred is given. Therefore, if a system failure is assumed or data are missing, you should check this transaction at first. Communication log All data packages transmitted between the SAP system and the PDAs are displayed in this transaction. While the communication log may be consulted for an enhanced error analysis it is not required to work off standard business processes. PROLOGA GmbH Page 8 of 34

9 3 Meter Reader Management (Transaction /N/WATP/MOB_MRMAN Meter Reader Management) In this transaction you can manage your meter reader. Therefore it is possible to assign meter reader to one or more meter reading center (MRC). At first it is necessary to activate your meter reader. The following paragraphs describe the advance for the several cases. Figure 2: Transaction for Meter Reader Management 3.1 Activation or deactivation of meter reader At first, mark a meter reader on the left side and push the button edit the fields for this meter reader on the right side. (Edit/Display). Now it is possible to Figure 3: Meter Reader activation/deactivation Two steps are necessary to activate a meter reader. Fill in the SAP user name in the field User, please. Mark the field Active as you can see: Figure 4: Field for user name Figure 5: Field for activation/deactivation Please save now. PROLOGA GmbH Page 9 of 34

10 3.2 Assignment of meter reader to an meter reading center Start with the same steps as in point 3.1 to change into the edit mode, please. Figure 6: Edit meter reading center for a meter reader In the field for MR center you fill in the center name, please. You can write it in or open the list of meter reading center with click F4 if your cursor is in this field. Under the name of the MRC you choose the meter reader is displayed later on left side. Additionally it is possible to work for several MRC as one MR. In this case you can assign more MRC in the field: Push the marked button for more MRC. Please save your entry now. Figure 7: Additional meter reading center PROLOGA GmbH Page 10 of 34

11 4 Operational route planning (Transaction /N/WATP/TP_SHORTTERM Operational route planning) The operational route planning is based on tours and orders, whereas the tours are allocated to meter readers. If orders are directly assigned to meter readers without existing tours, new tours will be created. 4.1 Planning groups (Transaction /N/WATP/TP_PLNGRP_MSK Planner group) Planning groups are defined to determine planning areas in operational route planning. Figure 8: Create planner group The following data can be recorded for a planning group: Planner: user assigned to this planning group Vehicle types: vehicle types to be planned City: cities to be planned Street: streets to be planned Regional structure: regional structure to be planned Plant: plants to be planned Service area: service areas to be planned Service type: service types to be planned Personnel: available personnel MR Center: Meter Reading Center to be planned If one of the criteria is not defined in the planning group, all objects of this criterion are displayed. When entering individual criteria, e.g. service area, other criteria are implicitly be demarcated (e.g. service types). Setting up planning groups helps to structure the operational route planning. Defining parameters in the register Additional settings you can overwrite standard settings for operational planning (Transaction /WATP/TP06). PROLOGA GmbH Page 11 of 34

12 4.2 Configuration (Transaction /N/WATP/TP06 - CONFIGURATION) Additional settings (customizing) regarding the navigation tree of the operational route planning are available: number of work days that are to be displayed applied calendar number of calendar days changing the start date to the due date when starting the operational route planning Further settings concern the positioning of the date in the navigation tree and it may be defined that entering a planning group is mandatory when starting the operational route planning. Further information regarding the Customizing of the operational route planning is available at the related customizing guide. Figure 9: Configuration of operational planning 4.3 Planer group and due date (starting transaction) (Transaction /N/WATP/TP_SHORTTERM Operational route planning) After starting the operational route planning you have to choose the planner group and the due date. Figure 10: Choosing planner group and due date The planning group defines which order with their corresponding items (tour, service area, service types, meter reading centers etc.) are to be displayed and planned. The due date defines which orders are to be displayed in the operational route planning. PROLOGA GmbH Page 12 of 34

13 4.4 Screens in operational planning Figure 11: Operational route planning - Screen In the upper screen part you will find the menu bar providing several functions for the operational route planning. Figure 12: Operational route planning - Menu bar Below the menu bar you will find the standard transaction bar, Figure 13: Operational route planning - Standard transaction bar Followed by the function bar of the operational route planning. Figure 14: Operational route planning - Function bar Some buttons are only displayed if available. On the left-hand side of the screen the navigation tree is displayed. PROLOGA GmbH Page 13 of 34

14 In the past there are only meter readers which have a dedicated tour. For today and tomorrow all meter reader with an active SAP user account. Figure 15: Operational route planning - Navigation screen On the right-hand side you will find two tabs. One tab providing general information while the other displays the map. This part of the screen is called mask. Figure 16: Operational route planning - Mask PROLOGA GmbH Page 14 of 34

15 4.5 Functions of the menu bar Menu Item Planning: Figure 17: Operational route planning - Menu - Planning Select date/planner group Using this function you are able to reselect the due date or the planning group. The start screen opens. Refresh statistic To show old tours respectively tours without changes in their content on the displayed date. Exit Leave the operational route planning. 4.6 Functions of the function bar Figure 18: Operational route planning - Function bar Updates display of data records after changes Close all nodes: Notwithstanding the selected node, all nodes of the navigation tree are closed. Select date/ planning group: With this function you are able to reselect the key date or the planning group. The start screen is opened. 4.7 Functions in the function bar of the navigation tree Figure 19: Operational route planning - Function bar of the navigation tree Updates display of data records after changes Close all nodes: Notwithstanding the selected node, all nodes of the navigation tree are closed. PROLOGA GmbH Page 15 of 34

16 Orders can be filtered by postal filter criteria. Figure 20: Operational route planning Filter Search function: Figure 21: Operational route planning - Search You can search for various Objects in the navigation tree. 4.8 Objects displayed in the navigation tree In the navigation tree various objects are displayed on several levels. The layout of the objects at each level depends on the configuration of the tour planning area (see document: SAP_Dispatching_&_Planning_Operational_Planning_by_PROLOGA_Configuration _Guide_4.8.pdf) and can differ from the presentation described here. Figure 22: Operational route planning - Hierarchy in the navigation tree I The main node displays the dates orders are scheduled created and downloaded. Under planner groups all available planner groups are displayed. PROLOGA GmbH Page 16 of 34

17 Figure 23: Operational route planning - Hierarchy in the navigation tree II The first child node displays the meter readers. Figure 24: Operational route planning - Hierarchy in the node <not assigned> I The first child node of the <not assigned> node lists the tours not assigned to meter readers yet. Figure 25: Operational route planning - Hierarchy in the node <not assigned> II The second child node of the <not assigned> folder lists the orders of the tour not assigned to meter readers yet. Figure 26: Operational route planning - Hierarchy below the meter readers PROLOGA GmbH Page 17 of 34

18 The third child node lists if available the tours whereas the fourth child node displays the orders. 4.9 Context menu of the navigation tree A context menu is a list of functions displayed next to the mouse pointer when you click the right-hand mouse button. The context menu displays the currently available functions. To select a function from the list, you either click on the function or press the corresponding function key on the keyboard Context menu Meter Readers or not assigned One of the nodes meter reader or <not assigned> is selected in the navigation tree. Figure 27: Operational route planning - Context menu not assigned node Update/Refresh The data being displayed under this node are updated. Cancel Leave the context menu. The pop-up menu can contain other menu items as a function of activated additional functions or plugins Context menu Tour Figure 28: Operational planning - Context menu - tour Update/Refresh The data being displayed under this node are updated. Cancel Leave the context menu. PROLOGA GmbH Page 18 of 34

19 4.9.3 Context menu Order Figure 29: Operational route planning - Context menu - Service type Update/Refresh The data being displayed under this node are updated. Cancel Leave the context menu Functions of the navigation tree using Drag&Drop Select orders to assign them to a meter reader. Press the left mouse button and move the object to its new position. Then drop the object. This function is called Drag & Drop. Figure 30: Operational route planning Drag & Drop The Drag&Drop function can be substituted with the shortcuts for cut & paste. Press CTRL + X to cut an object and CTRL + Y to assign it to its new position Map functions Open the map on the Map tab of the mask. PROLOGA GmbH Page 19 of 34

20 Map functions of the function bar Figure 31: Operational route planning - Map Minimizes the current map section in defined steps, i.e. a smaller area of the map showing more detail is displayed. The center of the section remains the same. Expands the current map section in defined steps, i.e. a larger area of the map showing less detail is displayed. The maximum Sector of the map is displayed. The data on the map are updated. The functions described in the following (Mouse: zoom and Selection) can only be activated one at a time. You can switch between both functions. Mouse: zoom: In order to zoom into a map section, draw a rectangle with a pressed left mouse button. The chosen part will be the displayed in the map area. An activated Mouse: zoom is displayed by the following button. Selection:Rectangle: If this function is used, a quadrangle is drawn which selects the objects in this area. If you additionally press the keys ALT, CTRL, or SHIFT you can achieve the following effects: ALT Delete objects from selection Shift Add objects to selection CTRL Reverse selection (selected objects are deselected and vice versa) PROLOGA GmbH Page 20 of 34

21 An active Selection function is displayed by the following button. Selection: Polygon: If you draw a polygon on the map, the objects within this polygon are selected. For additional functions see Selection (rectangle). An active Selection function is displayed by the button. Grey-in map: The map is displayed in a grey scale. This function is only supported by the operating system Windows and the Internet Explorer. Display objects as points: The container symbols are displayed as colored points on the map. The color matches the color of the route district. Back: The previous map position is displayed. Next: The next map position if available is displayed. Settings: Map related technical settings can be defined. (e. g. size of the map window) Print map section: The current map section including all displayed objects is printed Functions on the map Not depending on the mouse mode (Zoom or Selection) the mouse pointer changes if positioned on an order item. With a single click, the object or order item is selected. If additionally the key ALT, CTRL or SHIFT is pressed, you can achieve the following effects: ALT Shift CTRL Delete objects from selection Add objects to selection Revers selection (selected objects are deselected and vice versa) Differing from the selection mode only single objects or order items can be selected. PROLOGA GmbH Page 21 of 34

22 5 Confirmation of reading and billing data (Transaction /N/WATP/MOB_TOUROVIW Daily Tour Overview) To overview the progress and completion status of the tours and orders a transaction daily tour overview will be available. Within this transaction all tours are listed for all planer group (meter reading center) assigned to the dispatcher and date. Note: Only tours with changes in their content are shown. To show old tours respectively tours without changes in their content on the displayed date use this function. Menu: Meter Reading Tours Refresh statistic, please. Use this function only for old data/date. Figure 32: Menu for the complete displaying of data 5.1 Screen Details The screen will provide the following information and functions: Figure 33: Daily Tour Overview Screen Details - Total overview tours: Total count of tours Count tours in status open Percent tours in status open Graphical indicator for % tours in status open Count tours not booked Percent tours not booked Graphical indicator for % tours in status not booked Screen Details - List of tours: Tour status, Meter reading center, PROLOGA GmbH Page 22 of 34

23 Meter Reading Unit, Tour ID Meter Reader, Equipment BC-Status, BC-Transmission status Orders total, Orders confirmed, Orders booked, Orders done, Orders with booking error Orders On-site Billing on-line, Orders On-site Billing off-line Predefined filter for tours: All tours Tours still open Tours still open with booking error Depended from the selected tour above the list of orders with that tour will be listed below Screen Details - List of orders: Order status, Order ID, Order type, Billing reason, Scheduled Meter Reading Date, Installation, Booking error BC-Status, BC-Transmission status Predefined filter for orders: All orders Orders still open Orders still open with booking error Detail view for orders: Form displaying confirmation data PROLOGA GmbH Page 23 of 34

24 5.1.4 Screen Details - Functions Also within the daily tour overview the following functions are provided: Forward Navigation: To tour To order Functions: Complete tour: this function can used if there was an error in the upload process to CCS and the tour will be updated manually in CCS. So the tour needs to be completed in MOM. Figure 34: Entry of note for tour completion If all subsequent orders are confirmed If not all subsequent orders are confirmed Manual book orders which are not booked yet on tour level Manual book separate order which is not booked yet on order level PROLOGA GmbH Page 24 of 34

25 6 Administration (Transaction /N/WATP/BC_ADMIN - Administration) This transaction allows for the monitoring of the data connection between the SAP system and the PDA. The number of vehicles equipped with PDAs is displayed as well as their online status. Furthermore, an overview of all data packages to be exchanged and errors occurred is given. If a system malfunction is assumed or data are missed this transaction should be consulted first to start trouble shooting General operation The transaction provides two different views. While the standard view provides you with all important information, additional data for trouble shooting are displayed in the expert view. It is strongly recommended to use only the standard view in the normal course of business. Switches between standard view and expert view The following mask (in expert mode) opens after starting the transaction: Tree (with nodes) Figure 35: General structure of administration expert view 2. Detailed information to the selected node Screen: tree The tree allows for several data views which you may select via the nodes. The following structure is provided: <Overview> <Object type data blobs> <Data blob history> <Package transmission status> <Processing error> PROLOGA GmbH Page 25 of 34

26 The Nodes for object data blob, data blob history, package transmission status and processing error are available in expert mode only. For further information on the provided detailed data see also the following chapter. The following context menu is provided for all nodes: Select Selects the current node Back Same as back button (F3) in the menu bar Cancel Same as the cancel button (F12) in the menu bar Close Same as close button (SHIFT+F3) in the menu bar Clear Starts data cleansing, i.e. data consistency is checked and data are updated, e.g. online status of vehicles is checked and if required - updated Screen: Detailed information <Overview> level Tab General General data regarding the vehicle status and the current communication status are displayed. Number of vehicles: Number of vehicles that are registered as active in the system (with installed PDA) Number online: Number of vehicles with status Online (ignition on, vehicle available) Open export packages: Number of data packages that are ready for transmission to vehicles. Open export records: Number of data records that are ready for transmission to vehicles. Several data records for one vehicle are combined to one export package. Open import packages: Number of data packages that were received from vehicles but have not been processed in the SAP system yet. Number of data records to be processed: Number of data records that were received from vehicles but have not been processed in the SAP system yet. Number of processing errors: Number of data records that produced errors when processing. As the calculation of this value requires a lot of resources you have to activate it manually (by ticking the check box). Tab Protocol Here you may view logs of different areas (child objects) of the SAP Mobile On-Site Billing by PROLOGA. Besides, you may restrict the data to be displayed by selecting a logging date. An external identification (e.g. equipment number) may be used as filter, as well. PROLOGA GmbH Page 26 of 34

27 Figure 36: Short list of sub-objects Figure 37: Date and time restrictions as well as entry of an external identification The logging of errors and warnings is illustrated with yellow and red symbols. A green symbol is allocated to non-critical messages. Figure 38: Displaying critical (red), non-critical (green) or important notes (yellow) For each protocol entry additional detailed information may be displayed (Figure 39). These detailed data are integrated in the system. They can be customized by a PROLOGA employee. <Object type data blobs> level Figure 39: Detailed data of a log Object data blobs are data packages that may be generated either per vehicle or per plant/vehicle category. In this area, the data packages of a certain type generated last are displayed. You may select from the following object types: Master data per vehicle (Obsolete) Displays object data packages that were generated in mode per vehicle Vehicle list (Obsolete) Displays all generated vehicle list packages Plant list Displays all generated plant list packages Master data per plant Displays all master data packages allocated to a plant Master data per plant/vehicle category PROLOGA GmbH Page 27 of 34

28 Displays all generated object type data packages allocated to a vehicle category of a certain plant Filter SubID The SubID may be compared to a key which consists of several data. In order to filter such a key you have to enter parts of the key name in the respective field. If you leave the field blank, all entries will be displayed. The star (*) serves as wildcard character. The Range button (red in Figure 40) enables you to enter different value ranges in a separate dialog, e.g. all SubIDs from 1 to Figure 40: Filter object type data package After entering the selection criteria, confirm your entries with the ENTER button. Thereafter the list will be updated and the allocated entries displayed. Below the list the two tabs General and Data are displayed. The first tab displays the entry selected in the list. The second tab displays the master data package (usually in XML 6 format) (see also Figure 41). <Data blob history> level Figure 41: Displaying object type data package The history of all generated data blobs (data packages) is displayed. For further information (system structure and operation) see also chapter 0. <Package transmission status> level The package transmission status lists all sent and received data packages. You may identify those data packages of the transmission type Export that were transmitted to a vehicle in the column Transmit. It is rarely required to delete all provided data packages of a vehicle. This might be the case if a vehicle after a longer break is online again and the provided routes and master data shall not be transmitted to the vehicle. Select the respective data record in the list and click on the button Transmit status. 6 XML - Extensible Markup Language PROLOGA GmbH Page 28 of 34

29 The improper execution of this function might result in loss of data or other serious problems and should only be applied after consulting PROLOGA Menu bar Instead of using the function bar, you may call any function via the menu bar. Standard entries defined by the SAP system will not be considered in the following description. Figure 42: Menu bar administration Administration Activate/Deactivate expert mode (CTRL + SHIFT + F8) Activates or deactivates the expert mode Administration Cancel (SHIFT + F3) Closes the transaction Extras Clear Starts data cleansing, i.e. all data are checked regarding their consistency and are updated. For example, the online status of all vehicles is checked and if required updated. PROLOGA GmbH Page 29 of 34

30 7 Communication log (Transaction /N/WATP/BC_CC Communication log) This transaction provides information on all data packages that were exchanged between the SAP system and the PDAs. This transaction may be used for an enhanced trouble shooting General operation The communication log creates entries for each data exchange between the SAP system and the PDAs or if data are provided to be transmitted. These entries may be analyzed in this transaction. In order to track a specific data exchange (e.g. for trouble shooting), select the period at first and then choose the required object and transmission types. The tree provides you with information on the status of a single object (illustrated by symbols) and gives additional information on the detail screen. After starting the transaction, select the period as well as the object and transmission types to be displayed. According to your entries the pre-filtered data will be displayed in tree structure. It is recommended to exclude position messages. If you do not make any restrictions, all records will be displayed. Figure 43: Dialog Communication log After confirming your entries (green check mark), the main screen opens (Figure 44) which is divided in two areas: 1 2 Figure 44: Screen structure of container tracking PROLOGA GmbH Page 30 of 34

31 1. Tree listing container movements 2. Detailed data of the selected node Screen: tree Two different tree views are provided (see also chapter and ) which you may select via the function button above the tree. - Switches between the different tree views Tree view Communication All communication transactions in the selected period are displayed. The tree is structured as follows: <Plant> <Vehicle type> <Vehicle> <Transmission header> <Transmission status> The visibility of plant and vehicle type depends on the configuration. Depending on the type of the selected entry the following functions are provided in the context menu: <Plant>/<Vehicle type> level Update/Refresh Updates the tree structure Cancel Closes the context menu <Vehicle> level Update/Refresh Updates the child nodes Provides the possibility to transmit all or parts of the master data to the selected vehicle This function is obsolete and should not be used any longer. Cancel Closes the context menu <Transmission header> level Update/Refresh Updates the tree structure Cancel Closes the context menu <Transmission status> level Status Delivered The status of the data object is changed to DELIVERED in the SAP system. PROLOGA GmbH Page 31 of 34

32 The improper execution of this function may result in loss of data and should only be applied after consulting PROLOGA. Block for transmission The data object is marked as blocked for transmission and will not be transmitted to the PDA. The improper execution of this function might result in loss of data and should only be applied after consulting PROLOGA. Cancel Closes the context menu Tree view Data stock All objects of an object type that have ever been transmitted to a PDA are displayed. The tree structure is as follows: <Plant> <Vehicle type> <Vehicle> <Object type> <Object> The visibility of plant and vehicle type depends on the configuration. Depending on the type of the selected entry, the following functions are provided in the context menu: <Plant>/<Vehicle type> level Update/Refresh Updates the child nodes Cancel Closes the context menu <Vehicle> level Update/Refresh Updates the child nodes Transmit Provides the possibility to transmit all or parts of the master data to the selected vehicle. NOTE: This function is obsolete and should not be used any longer. Cancel Closes the context menu <Object type> level Next Standard function in SAP menu PROLOGA GmbH Page 32 of 34

33 Back Standard function in SAP menu Cancel Standard function in SAP menu Close Standard function in SAP menu Select different period Opens dialog to select a different period Execute processing Starts internal data processing This function is obsolete and should not be used any longer. <Single object> level Delete from vehicle Deletes the selected object from vehicle Re-transmit to vehicle Transmits the selected record again to the vehicle Cancel Closes the context menu Screen: Detailed data <Vehicle> level (if tree view communication is selected) Tab General Displays general vehicle data Tab Statistics Displays statistics of data to be processed. In order to update the statistics tick the respective check box on tab GENERAL. <Vehicle> level (if tree view data stock is selected) List List of all data objects that are allocated to a vehicle <Transmission header> level Tab General Displays general data of the selected transfer object Tab Parameter Displays transmission parameters of the transfer object. The parameters will be deleted 24 hours after successful processing due to performance reasons. Tab Log Displays additional processing data <Transmission status> level Tab General Displays general information of the selected transmission status Tab Log/Protocol Displays additional processing data PROLOGA GmbH Page 33 of 34

34 7.1.4 Menu bar Instead of using the function bar, you may call any function via the menu bar. Standard entries defined by the SAP system will not be considered in the following description. Figure 45: Menu bar communication log Communication Select different period (SHIFT + F5) Opens initial dialog to select another period for which data shall be displayed Extras Execute processing Starts the internal data processing. NOTE: This function is obsolete and should not be used any more. Extras Statistics (CTRL + SHIFT + F4) Opens a statistics dialog for all vehicles (Figure 46) Figure 46: Statistics - Dialog of PDA communication PROLOGA GmbH Page 34 of 34